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Get a custom proposalEnglish-Speaking BPO & Customer Support Teams
Tanis is a BPO and contact center based in Alexandria, Egypt, providing dedicated English-speaking teams for businesses seeking reliable customer support, sales support, and back-office outsourcing. We currently manage U.S. client accounts and welcome partnerships with businesses in the United States and Canada.
Our services include inbound and outbound customer care, L1 technical support, billing support, retention, inbound and outbound sales, lead qualification and follow-up, appointment setting, and back-office operations. We also support intake, dispatch, and maintenance coordination where these fit the client’s workflow.
Extend your coverage across U.S. and Canadian business hours, after-hours, weekends, and holidays with flexible 24/7 support. Our managed teams work within your processes and use client-provided data, with team supervision and performance reporting aligned to agreed goals.
We support businesses across e-commerce, telecom, healthcare, legal intake, and financial services. Engagements are billed hourly, with scope and staffing tailored to your operation. Start with a focused team, assess communication and service quality, then scale as demand grows. You can meet our agents to assess their English and fit before committing.
Contact Tanis to discuss your workflow, coverage needs, and the right team for your business.
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Min project size
$1,000+
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Hourly rate
< $25 / hr
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Employees
50 - 249
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Year founded
Founded 2019
Service Lines
Select Focus Area
- Inbound Services
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- Customer Service Outsourcing
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- Outbound Services
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- Sales Outsourcing
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Industries
- Financial services
- 40%
- eCommerce
- 40%
- Medical
- 20%
Clients
No Clients have been added yet…
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Our Story
At Tanis, we believe outsourced teams should feel like part of your business. Based in Alexandria, Egypt, we manage English-speaking teams supporting U.S. clients across customer care, sales, and back-office operations. Our focus is clear communication, dependable delivery, and long-term partnerships. We help businesses in the U.S. and Canada extend coverage, evaluate our agents, and scale with confidence.
Contact Tanis
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