IT Consultis (ITC) is an award-winning Digital Transformation Consultancy in China & Asia, empowering Fortune 500 companies with the right strategy & execution playbook.
ITC was crowned the Greater China Agency of the Year - 2023 Gold and 2024 Bronze for CRM, Clienteling, & Data.
We have 14+ years of experience across different industries (B2C, B2B, B2B2C/B2B2B) working with many Fortune 500s (LVMH, Hublot, Rimowa, Moschino, The Hour Glass, Banyan Tree, BASF, GSK, Intralox, RS Components, Bristol Myers Squibb, and more…).
ITC offers end-to-end Digital Transformation services, from Strategy Consulting to Execution, including:
Digital Transformation & Change Management
Salesforce CRM, CDP, Data Capture Strategy Consulting & Implementation
Private Traffic x Public Traffic Synergy & Omnichannel Mapping
E-Commerce & Loyalty Strategy & Development
Website, WeChat Mini Program, & App Development & UX UI Design
System Integration, APIs & Infrastructure Management
Digital Transformation Talent Augmentation
Some of our recent key achievements include:
50+ training workshops on digital transformation in China & APAC for global and local leadership over the years
Our CRM and WeCom clienteling strategy & execution services, empowering luxury brands with full China clienteling roadmaps that generate millions of RMB in in-store & remote sales and boost brand visibility
Global website revamps for both multinational companies and leading Chinese brands, expanding their global digital footprint
Development and maintenance of various successful D2C Mini Programs
Creation of tailored localization playbooks for global brands to empower their local sales, CRM, IT, marketing... teams and establish brand recognition in China
Placement of capable teams for digital transformation missions with B2C and B2B partners
"They are responsive and helpful, with great service all around."
Feb 18, 2020
Digital Development Director, Publishing & Event Company
Anonymous
Verified
Other industries
London, England
201-500 Employees
Online Review
Verified
IT Consultis developed a website for a publishing and event company. The marketing and commerce site showcased a new event in China.
The website met the expectations of the internal team. IT Consultis is technically knowledgeable, adapting the UX of the website for Chinese markets. The team is trustworthy, hard-working, and talented.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are an international media, publishing and event company. My role is Digital Development Director.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire IT Consultis?
We asked ITC to develop a marketing and commerce website to showcase a new event that we were setting up in China for the first time.
What were your goals for this project?
Our goal was to have a site designed and built explicitly for the Chinese market, hosted inside China that would also allow for orders to be taken and paid for.
SOLUTION
How did you select this vendor?
Via a standard RFP process
Describe the project and the services they provided in detail.
We gave a brief of our requirements which ITC then analysed and added In-China requirements. The team worked quickly, were strong and clear with recommendations and very prompt on comms and service. The site was built using React and Drupalfor ease of ongoing maintenance.
What was the team composition?
Account lead, designers, developers, project manager. The team were consistent throughout and very professional.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
From the start, ITC were extremely responsive to our needs. They provided expertise on technical implementation and guidance on adapting UX for a Chinese audience. I was very impressed with their service levels during and post-project. I would highly recommend ITC
How was project management arranged and how effective was it?
We had a dedicated project manager who was English speaking which massively helped.
What did you find most impressive about this company?
They are responsive and helpful, with great service all around. I trust the team which is impressive seeing as we are geographically so far away and have never met face to face.
Are there any areas for improvement?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Locations (2)
205, No.485 South Xiangyang Road (cross West Jianguo Road), Xuhui DistrictShanghai, China200031
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