The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I'm an entrepreneur with a background as a graphic designer and in the tourism industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I reached out to The Free Website Guys about creating a website for my graphic design business which I have recently launched.

What were your goals for this project?

I had had a bad experience with Wix in the past and wanted a Wordpress site that looked professional and that matched my brand.

SOLUTION

How did you select this vendor?

A friend of mine recommended them to me after she'd worked with them.

Describe the project and the services they provided in detail.

They helped me to build a website, get set up with hosting, install plugins, and set up the whole back-end and front-end of the site.

What was the team composition?

My main contact at FWG was Sven and another of their developers Casey.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I got a beautiful website that I love with and that I feel excited about using as my professional platform to send potential clients to.

How was project management arranged and how effective was it?

Sven and Casey did an awesome job guiding me through the process. They were quite responsive and helped me to answer all of my questions. Highly recommended.

What did you find most impressive about this company?

They did an amazing job, were wonderful to interact with, and they don't charge to build the website!

They charge for higher-level projects (if you want to do something advanced), and you can buy additional add-ons with them (like SEO help), but their free-website service is not something they charge for and you don't have to buy any of their other services if you're not interested. Very unique model and I would absolutely recommend them!

Are there any areas for improvement?

I was very happy with the process.

BACKGROUND

Please describe your company and your position there.

I am the founder and the CEO at a company that is active at environmental industry and waste management in Tallinn.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

We needed some help to create our main and functional website in order to make it easier for our clients to book their pick-up and get acquainted with our services.

What were your goals for this project?

1. Have a functional website
2. Increase our traffic
3. Approach more people as the website is in 3 languages and in Estonia this is important

SOLUTION

How did you select this vendor?

We were looking for a cost-effective solution to start with and to work with people that have the skills, the expertise, the knowledge, passion for their work, be responsible and give us good results! From their recommendations and the communication I had initially with The Free Website Guys, I felt that they meet my expectations.

Describe the project in detail.

Our communication was made mainly through e-mails and from their side, were very informative and organised as every step was planned and they were several steps that needed to be done also from my side. They had organised everything with tutorial videos and forms to fill, so no information would be lost!

Also, every time they were completing one task, I was getting an overall report. That sort of communication was very helpful, as we didn’t spend long hours in calls but we had a workflow that was progressing!

What was the team composition?

I was assigned a project manager to support and build up the website and we were in daily contact :)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

At the moment they are not available.

How effective was the workflow between your team and theirs?

The workflow was very effective as the communication from both sides was constant and I could have frequent updates for the work done. Sometimes, there were delays from both sides, but this didn’t interrupt our project, as we didn’t have a certain deadline, and mainly all the delays were happening to find out better solutions for the issues we were facing, and I highly appreciate that.

What did you find most impressive about this company?

Their business model! In the beginning, I thought that probably this business model is not effective and after the completion of the free projects, people will not come back to them. Surprisingly, I caught also myself wanted to continue working with them due to their expertise, kindness, focus on the client and passion for work!

Are there any areas for improvement?

I can't think about something that could be done better.

BACKGROUND

Please describe your company and your position there.

I'm a freelance copywriter and content writer servicing clients in the tech, travel, finance and health industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

The Free Website Guys created a website for my writing services.

What were your goals for this project?

To create a beautiful, responsive website that showcases my writing skills and previous work.

SOLUTION

How did you select this vendor?

The Free Website Guys reached out to me and said they could create a website for me for FREE. I couldn't turn down a deal like that!

Describe the project in detail.

Sven and his team built me a 6-page website to help me showcase my portfolio and writing services.

What was the team composition?

Sven and his team of web designers took care of everything. All I had to do was pick a DIvi theme and create a Bluehost account, WordPress account and logo.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Once I customize the rest of the website, I'll be able to attract new leads and show potential clients my portfolio in a professional way.

How effective was the workflow between your team and theirs?

The workflow was flawless and the communication was exceptional. Sven and his team work very fast and always respond to questions and concerns within 24 hours.

What did you find most impressive about this company?

How amazing the communication and service was. Sven and his team implemented all of my feedback and customization requests, no questions asked. The process was super quick — they had my website up in no time!

Are there any areas for improvement?

None that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m a designer at Ambiform Studio, a design-build company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Free Website Guys?

We needed help building a new website.

SOLUTION

What was the scope of their involvement?

The Free Website Guys has helped us build our website. The team has also provided hosting services and helped us choose a WordPress theme.

What is the team composition?

We’ve worked with an unknown number of teammates from The Free Website Guys.

How did you come to work with The Free Website Guys?

We found The Free Website Guys on Instagram. We chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

The engagement lasted from November 2024–April 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to The Free Website Guys, we now have a website. The site has helped us improve our online visibility, which is reflected in increased engagement.

How did The Free Website Guys perform from a project management standpoint?

We primarily communicate with The Free Website Guys via email and messaging apps.

What did you find most impressive about them?

The Free Website Guys has very instructive and simple communication. The team is also very helpful with all our questions.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the owner of Bluejays Botanicals and more.

Describe what your company does in a single sentence.

Heal through nature.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Free Website Guys to accomplish?

• set up my website

SOLUTION

How did you find The Free Website Guys?

Online Search

Why did you select The Free Website Guys over others?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

They, as far as i know and can see, did zero for my business and I but lie that they would help. Nice words were all I received.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

none

Describe their project management. Did they deliver items on time? How did they respond to your needs?

No, nothing was how it was communicated with me.

What was your primary form of communication with The Free Website Guys?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing. Lies were told and nothing good came from them.

Are there any areas for improvement or something The Free Website Guys could have done differently?

Yes, do as you say!

BACKGROUND

Please describe your company and position.

 I am the Owner of a construction company 

Describe what your company does in a single sentence.

Home repairs 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Free Website Guys to accomplish?

• Make a website

SOLUTION

How did you find The Free Website Guys?

Facebook

Why did you select The Free Website Guys over others?

Other

How many teammates from The Free Website Guys were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Started working with these guys months ago. It says free website guys, but they sell you on many different things and won't start work until you buy several after you buy everything that they suggest they become very hard to contact and make you do your own work every step of the way I've had them for months and have not seen one page of website development yet I would steer clear of working with these guys pay for a real website development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

None have gotten no results 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very hard to contact said project would take 2 weeks and we are going on the 4th month with no results 

What was your primary form of communication with The Free Website Guys?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing

Are there any areas for improvement or something The Free Website Guys could have done differently?

They could have completed the project within the time they quoted or for free as they said like they said had to buy many programs 

BACKGROUND

Please describe your company and position.

I am the Founding Director of Earthself

Describe what your company does in a single sentence.

EarthConnected coaching, training and consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Free Website Guys to accomplish?

• Design a website

SOLUTION

How did you find The Free Website Guys?

• Online Search
• Other

Why did you select The Free Website Guys over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Sven and the team made it really simple and easy to set up a new website. All I had to do was log-in and upload the copy and make a few design tweaks. Saved me hours of stress! Would use this again and recommend it to anyone who is looking for help in setting up a new website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sven and the team made it really simple and easy to set up a new website. All I had to do was log-in and upload the copy and make a few design tweaks. Saved me hours of stress! Would use this again and recommend it to anyone who is looking for help in setting up a new website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes. They were very responsive.

What was your primary form of communication with The Free Website Guys?

Email or Messaging App

What did you find most impressive or unique about this company?

social impact and value for money

Are there any areas for improvement or something The Free Website Guys could have done differently?

no

BACKGROUND

Introduce your business and what you do there.

I'm the owner and operator of a consulting company that specializes in transformational life coaching and inspirational speaking.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Free Website Guys to accomplish for your business?

We hired The Free Website Guys to create a professional business website for our company.

SOLUTION

Can you describe the scope of work The Free Website Guys handled for your project? 

The Free Website Guys was supposed to design our website, and we would upload the content. The team offered to build our new website at no charge, but the catch was that we had to use their partner Bluehost to host the new site, to which we agreed.

What is the team composition?

We don't know how many teammates from The Free Website Guys were assigned to our project.

What is the status of this engagement?

We started working with The Free Website Guys at the end of June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't seen any evidence that The Free Website Guys is building our website. We were hoping to see tangible proof in the form of the professional template we purchased per their recommendation uploaded to our WordPress site, ready for us to begin uploading content.

How did The Free Website Guys perform from a project management standpoint?

The Free Website Guys has been vague and slow to reply to our emails after reading them. We don't hear from our contact person until a week has passed. The team hasn't followed through or addressed our concerns in a timely manner or at all.

Communication has been a major issue. Our email feature shows that our messages to our contact have been opened, yet they often go without a response for over a week, even when marked urgent. The responses we do receive are frequently vague and fail to address all of our questions. This lack of transparency and the constant runaround is unacceptable.

What did you find most impressive or unique about them?

So far, we're not impressed with The Free Website Guys. They're uniquely consistent with not following through with their promises.

Are there any areas they could improve?

The Free Website Guys could actually follow through with what they promise and be more proactive when it comes to responding to emails. The team could also respond to customers' direct concerns without being so vague in their responses or replies.

Do you have any advice for potential customers?

We strongly advise others to be aware of this before engaging with The Free Website Guys. So far, our experience has been one of unfulfilled promises and a serious lack of communication and transparency.

BACKGROUND

Please describe your company and position.

I am the Owner of Common Misbehavior

Describe what your company does in a single sentence.

Sell T-shirts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Free Website Guys to accomplish?

• setup company website

SOLUTION

How did you find The Free Website Guys?

Instagram

Why did you select The Free Website Guys over others?

Pricing fit our budget

How many teammates from The Free Website Guys were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They created and setup a website for me.

"I was selected by thefreewebsiteguys to be a part of their free website program. The process is super simple. They explain every step taken to build your website. Their high-quality service is exceptional. You can expect clear communication from beginning to end. This experience was remarkably delightful and I love my website." Crystal M.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, management was very responsive.

What was your primary form of communication with The Free Website Guys?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to do what they promised for free.

Are there any areas for improvement or something The Free Website Guys could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Career Coach of Bellissima Anima

Describe what your company does in a single sentence.

Carrear coaching 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Free Website Guys to accomplish?

• Website creation

SOLUTION

How did you find The Free Website Guys?

Online Search

Why did you select The Free Website Guys over others?

Pricing fit our budget

How many teammates from The Free Website Guys were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They changed the domain host for our existing website and also gave us access to 'Screencastify' which saved us a lot of time. They loved our concept and Logo which was very useful. Excellent prompt service with guidance all the way. Lastly they truly were free and even saved us money by changing to their recommended ' Bluehost' which included SEO tools and good security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website competion stages 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They truly were free and even saved us money by changing to their recommended ' Bluehost' which included SEO tools and good security.

What was your primary form of communication with The Free Website Guys?

Email or Messaging App

What did you find most impressive or unique about this company?

They truly were free and excellent.

Are there any areas for improvement or something The Free Website Guys could have done differently?

NO