ExpertCallers Reviews (32), Pricing, Services & Verified Ratings

Delivering Value to Every Interaction

ExpertCallers is a global provider of customer relationship management and contact center solutions, helping businesses build meaningful customer interactions and long-term loyalty. A division of Flatworld Solutions, the company has been delivering process-driven, scalable support services since 2002.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Year founded
Founded 2002

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.8 /5

What Clients Have Said

ExpertCallers offers competitive pricing and strong value for cost, with clients frequently noting good budget fit and measurable improvements in lead generation and customer engagement. Project costs are not specified, but their services are described as efficient and effective, enhancing overall business performance.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 32 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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ExpertCallers Review Insights

Overall Review Rating

4.8

Quality 4.7
Schedule 4.8
Cost 4.8
Willing to Refer 4.7

Top Mentions

Review Highlights

Challenges with Advanced Reporting

While clients were generally satisfied, some expressed a desire for more advanced analytics and customized reporting to gain deeper insights into call performance and customer interactions. This was noted as a potential area for improvement.
Proactive and Responsive Teams

ExpertCallers' teams were noted for their proactive approach and responsiveness, ensuring client needs were met promptly. Their willingness to go above and beyond in service delivery was particularly valued.
High Client Satisfaction

Overall client satisfaction was high, with many expressing no significant areas for improvement. The combination of professionalism, effective communication, and tangible results contributed to this positive sentiment.
Organized Project Management

Clients commended ExpertCallers for their organized and reliable project management. They delivered tasks on time, maintained clear communication, and were responsive to client needs, ensuring smooth collaborations.
Valuable Support for Business Growth

ExpertCallers provided valuable support that directly contributed to business growth, with clients experiencing increased bookings, conversions, and improved sales pipelines. Their impact was particularly noted in sectors like construction and auto detailing.
Improved Customer Response Times

ExpertCallers consistently helped clients improve customer response times, reducing missed calls and enhancing overall customer satisfaction. This improvement was noted across various industries, including construction, e-commerce, and childcare.

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ExpertCallers Reviews

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Call Center Services Customer Service Outsourcing
$10,000 to $49,999
June - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Their ability to maintain consistent communication and turn prospects into clients was outstanding."

Feb 25, 2026

Director, Build Out Home Solutions

Michael Brown

Construction
West - USA
51-200 Employees
Online Review
Verified

ExpertCallers provided call center services for a home renovation company. The team followed up with potential clients, nurtured leads, scheduled sales team appointments, and provided detailed reports.

Thanks to ExpertCallers, the client saw higher conversion rates, improved engagement, and a more organized sales pipeline. The team was professional, communicative, and reliable. They delivered tasks on time and adjusted strategies based on results.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Build Out Home Solutions

Describe what your company does in a single sentence.

Buildout Home Solutions provides residential renovation and home improvement services, focusing on delivering quality projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ExpertCallers to accomplish?

We engaged ExpertCallers to nurture leads and ensure that all potential clients were properly followed up. The goal was to convert inquiries into confirmed projects efficiently

SOLUTION

How did you find ExpertCallers?

Online Search

Why did you select ExpertCallers over others?

Great culture fit
Good value for cost
Referred to me

How many teammates from ExpertCallers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ExpertCallers managed:

Follow-up calls to potential clients
Lead nurturing and updates on client interest
Scheduling appointments for our sales team
Providing detailed reports of lead status and follow-up outcomes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher conversion rates from inquiries to confirmed projects
Improved client engagement and response time
More predictable and organized sales pipeline
Reduced workload on our internal team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was professional, communicative, and reliable. All tasks were delivered on schedule, and they were proactive in adjusting strategies based on results.

What was your primary form of communication with ExpertCallers?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to maintain consistent communication and turn prospects into clients was outstanding.

Are there any areas for improvement or something ExpertCallers could have done differently?

We are very satisfied overall. Minor suggestions could include more frequent reporting for very large campaigns, but overall their work was excellent.

RATINGS

5.0

Back Office Outsourcing Call Center Services Customer Service Outsourcing
$10,000 to $49,999
Aug. - Dec. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Their ability to handle customer communication professionally and reliably stood out."

Feb 25, 2026

Director, ABA Tree Services

Jack Paul

Business services
Central - USA
51-200 Employees
Online Review
Verified

ExpertCallers provided call center services for a tree services company. The team handled inbound and outbound calls, followed up with clients, scheduled appointments, and recorded interactions.

Thanks to ExpertCallers, the client saw an increase in confirmed bookings, client engagement, and overall satisfaction. The team was organized, responsive, and professional. They met deadlines and communicated via email and messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of ABA Tree Services

Describe what your company does in a single sentence.

ABA Tree Services provides tree removal, trimming, and maintenance services to residential and commercial clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ExpertCallers to accomplish?

We hired ExpertCallers to manage customer follow-ups and appointment scheduling, as our internal team was often overwhelmed by calls and inquiries. The goal was to maintain strong client relationships and reduce missed appointments.

SOLUTION

How did you find ExpertCallers?

Online Search

Why did you select ExpertCallers over others?

High ratings
Good value for cost
Referred to me

How many teammates from ExpertCallers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Inbound and outbound calls for client inquiries
Follow-up calls with prospects and existing clients
Appointment scheduling and confirmations
Recording all interactions and providing detailed weekly reports

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in missed calls and appointments
Increase in confirmed bookings and client engagement
Improved client satisfaction due to timely follow-ups
More streamlined communication between our team and customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. The team was organized, responsive, and consistently met deadlines. Communication was clear and updates were shared regularly.

What was your primary form of communication with ExpertCallers?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to handle customer communication professionally and reliably stood out. We were able to maintain higher engagement without increasing internal staffing.

Are there any areas for improvement or something ExpertCallers could have done differently?

We are very happy with their service and do not have any significant suggestions for improvement.

RATINGS

5.0

Showing 31-32 of 32 Reviews

Our Story

ExpertCallers brings forth scalable, process-centric call center operations focused on customer retention. The vision is to be a trusted global delivery partner delivering measurable outcomes to our clients. Our processes are Lean Six Sigma powered offering continuous improvement, data-driven decisions, and structured AI-assisted workflows with a human-in-the loop approach.

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Verified Client Reviews: 28

Overall Review Rating: 4.8

Source: Clutch

Last Updated: May 13, 2026

Business Entity

Business Entity Name	Expertcallers Solutions Private Limited
Source	Government of India Ministry of Corporate Affairs
Jurisdiction of Formation	India
Date of Formation	October 16, 2015
Status	Active
Last Updated	March 31, 2026
ID	U72200KA2015PTC083468

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	April 5, 2026

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Additional Connections

(29)

ExpertCallers

Delivering Value to Every Interaction

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

ExpertCallers Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Challenges with Advanced Reporting

Proactive and Responsive Teams

High Client Satisfaction

Organized Project Management

Valuable Support for Business Growth

Improved Customer Response Times

Reviews mentioning:

ExpertCallers Reviews

Call Center Services for Home Renovation Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Call Center Services for Tree Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Our Story

Business Entity

Credit Report Results

Express Virtual Assistant

Additional Connections

ExpertCallers

Delivering Value to Every Interaction

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

ExpertCallers Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Challenges with Advanced Reporting

Proactive and Responsive Teams

High Client Satisfaction

Organized Project Management

Valuable Support for Business Growth

Improved Customer Response Times

Reviews mentioning:

ExpertCallers Reviews

Call Center Services for Home Renovation Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Call Center Services for Tree Services Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Verification

Business Entity

Credit Report Results

Contact

Connect with ExpertCallers on Social

Connections

Express Virtual Assistant

Additional Connections