Emizen Tech

BACKGROUND

Please describe your company and your position there.

I’m the owner and director of Orgonise Africa. We manufacture and sell orgone artwork to a global clientele.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emizen Tech Private Limited?

The initial brief was for ongoing maintenance and improvement of the website. The scope widened into a complete redesign and the addition of two regional websites. 

What were your goals for this project?

I wanted to optimize navigation, reliability, and user-friendliness of the website. I also wanted to provide a separate e-commerce shop for EU customers that uses the Euro.

SOLUTION

How did you select this vendor?

I initially found Virendra (Co-founder & Director, Emizen Tech Private Limited) through internet searches, looking for a Magento specialist for minor maintenance on our website. Out of this, a very fruitful cooperation with his company developed.

Describe the project and the services they provided in detail.

Emizen Tech Private Limited Installation is using a new template to update the appearance of my site. They’re implementing a new theme and optimizing it graphically to the site’s requirements. They also handle the installation of various custom Magento extensions and resolve conflicts between such extensions and the theme. Then they’re creating a separate shop based on the same Magento installation for EU customers. They optimize the sites for SEO purposes.

What was the team composition?

I deal with Virendra directly.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The website has been much improved in user-friendliness. Bugs and glitches were quickly resolved, and it is now stable and fast. I expect the new site to have a very positive impact on the business in the near term. Visitor numbers are already up and the bounce rate has dropped.

How was project management arranged and how effective was it?

Virendra defines tasks as the necessity arises. Each task is completed swiftly.

What did you find most impressive about this company?

Emizen Tech Private Limited offers great communication and availability around the clock to troubleshoot problems. Virendra is quite competent in Magento and all other aspects of IT that are needed to successfully implement my e-commerce project.

Are there any areas for improvement?

Stronger consideration of SEO aspects should be developed over time.

BACKGROUND

Please describe your company and your position there.

I´m the owner of FDP Service, a small Danish company that is selling flag products mainly to the Danish market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emizen Tech Private Limited?

We hired Emizen Tech to update our e-commerce platform to the newest version and implement different specific and unique features.

What were your goals for this project?

My goal was to get an fully updated e-commerce solution for many years to come.

SOLUTION

How did you select this vendor?

I found Emizen Tech via Freelancer.com, where they did a small project for me. I was so satisfied with the result that I hired them to take care of the whole project.

Describe the project and the services they provided in detail.

Emizen Tech have updated our Magento e-commerce to newest version. They have installed countless extensions for the shop as well. They have also done a lot of custom work to make the shop work smoohtly the way I wanted it to. They have provided tips and suggestions to make the shop better, set up a dedicated server, and optimized it to run faster with Magento platform.

What was the team composition?

The Emizen Tech team provided the experts needed to make the best results for the new shop, including a Magento expert, server expert, optimization expert, and a project manager, which was the most important. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our new Magento Platform is going live today after ongoing tests. We look forward to seeing how much impact it will have for our business. We have high hopes.

How was project management arranged and how effective was it?

Project management by Emizen Tech was GREAT. I shared my ideas and they were able to find and customize the best solution. The communication was great and was mainly done via Freelancers.com's internal chat system and Skype. 

What did you find most impressive about this company?

Communication and the execution of all the different tasks in the project were impressive. They provided an outstanding service from start to finish.

Are there any areas for improvement?

I don´t think so. I have in the past hired many different companies from around the world, some with success, but also many that provided very poor results and service. Emizen Tech has provided the best results and service we have ever received.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of a company that provides security solutions to the banking and retail industries. For retail, we provide EAS (Electronic Article Surveillance) products (e.g., shop pedestals, security tags). For the banking industry, we provide plastic cash-handling bags with high-security features.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emizen Tech Private Limited?

Our number one intention was to leverage their Magento expertise. Emizen Tech has made it easy to address any complications, advanced add-ons, changes, and structuring.

SOLUTION

What was the scope of their involvement?

They’re using a template our marketing department chose as a guideline for customizing our Magento platform. The template itself has been customized and changed completely minus some basic elements. They’ve also built add-ons for accommodating the API of our enterprise resource planning (ERP) system. We aren’t using them for our main website.

We had a Magento Enterprise license and used a different developer to build our Magento 1 website. Emizen Tech created a new custom site and imported data from the old one for our upgrade to Magento 2.

We also have internal web stores based on a custom script we created internally. Our clients can log in securely on those and purchase their own products. We have hundreds of these stores that are only available to people who know the web addresses. Clients can see the products we provide them along with custom pricing on their private web store.

We’re moving these stores one by one to Magento and will also have at least 50 other local stores restricted to public access.

What is the team composition?

I’ve always been in contact with the owner of the company and have gone to him for Magento and general consultation for the last 3 years. The company has grown quite a lot, and they can assign different people for each of our tasks. It depends on if the request is API- or template-related.

How did you come to work with Emizen Tech Private Limited?

I searched for top Magento developers and came across a site similar to Clutch where a lot of people were giving positive reviews on Emizen Tech’s owner. He was working as an independent developer at that time.

What is the status of this engagement?

We started working with them three years ago on Magento 1 patches and changes.

We started the Magento 2 project in June 2017, but some uncertainties on our marketing team’s end caused its delay. We had two projects at once, including the main website where we were working with a different developer. We wanted to keep the same coloring and template across both sites.

We're planning to launch the new site at the end of February 2018 and have been building other restricted stores, two of which are ready. The collaboration is ongoing as we continue to add more stores and make changes.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The store is finished and we’ve assigned four or five people from our company to test it. They place orders, identify issues, and give us feedback. Everything has been positive so far. We do have description and pricing errors, but these aren’t Emizen Tech’s fault.

How did Emizen Tech Private Limited perform from a project management standpoint?

They’re available for 16-18 hours per day. I’ve used other developers in the past where single questions or requests could take up to a week to solve. Emizen Tech responds the next day and the time zone difference has been an advantage.

Different members of their team have knowledge of what’s going on with projects across multiple areas. We communicate daily and have an internal project management tool called Podio where we post every task. We also use phone and Skype depending on the situation. They haven’t taken more than 48 hours for any task we’ve asked for.

The API work has been the only challenging part. We have an on-site ERP/API developer who has gone back-and-forth with Emizen Tech, thus requiring more testing and changes.

They’ve gotten everything I’ve requested from them right. I can just put a task on paper and explain to their team how I want a feature to work. They find a way of making anything we request work as long as it's within Magento’s restrictions. They customize anything, and if it doesn’t exist, they create an extension for it.

What did you find most impressive about them?

They’re very easy to work with and are willing to put in the extra effort to make something happen. I wish that every vendor worked like Emizen Tech. They haven’t misled us and have never distorted facts.

Are there any areas they could improve?

They keep track of every task, but using a project management tool would be ideal. We have an internal tool, but they should also have one on their side for time and project management.

Do you have any advice for potential customers?

You should make what you want clear before starting a software project in order to keep things from becoming unmanageable. Our project changed midway multiple times because of our own requirements. Software development never ends, so having a clear picture of what you need to get done in certain timeframes is a good idea. Take care of any subsequent changes after the project ends.

UPDATED REVIEW

This review was updated by a senior project manager on June 5, 2020. The original star ratings were: Overall - 5, Quality – 4.5, Schedule – 5, Cost - 5, NPS - 5. New content is below:

Introduce your business and what you do there.

I’m a senior project manager at a security solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emizen Tech?

We needed to address our issues with Magento.

SOLUTION

What was the scope of their involvement?

For the past couple of years, Emizen Tech has focused on purely development projects. For example, they developed a feature that blocked all countries from seeing our website besides the US and India. Their team also enhanced the mobile version of our website to be faster and easier to navigate.

They migrated our website from Magento 1 to Magento 2. Now, their team works to connect our Magento 2 website to other systems. They also fix bugs, patch issues, and install extensions.

What is the team composition?

I have a main point of contact, but I’ve worked with six people from Emizen Tech.

How much have you invested with them?

We’ve spent about $30,000 monthly on their services.

What is the status of this engagement?

We started our partnership in June 2017, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our system is more stable and works better. We have smoother transactions.

How did Emizen Tech perform from a project management standpoint?

We use JIRA as a project management software. We input all of the tasks into JIRA and Emizen Tech completes the tasks on a scrum level.

What did you find most impressive about them?

They have plenty of knowledge around different topics related to the system including hosting, coding, designing, and testing. Emizen Tech can cover a project form A–Z, so we don’t have to depend on other people to finish a project.

Are there any areas they could improve?

No, everything is fine. I don’t have any feedback for them in terms of improvements.

Do you have any advice for potential customers?

It’s helpful to have a project manager. It’s better to have a main point of contact than have many people reporting to you. If you work with a project manager, the process will be smoother.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing director of heart-us.co.uk, a website that connects landlords agents with potential tenants in a secure and harmonious way.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emizen Tech?

I was looking for a subcontractor to build my company’s website for me, as well as assist me in marketing it.

SOLUTION

What was the scope of their involvement?

They built the website on WordPress, customizing it with PHP coding to reflect my vision. They also created the graphics and logos for the website and other marketing spaces like social media.

The site has two main functions. The first allows landlords and agents to register for a free account and create adverts for their properties. The second function allows homeseekers and tenants to advertise their home requirements for free on the website so landlords and agents can find them. The site will eventually function on a freemium model, where there will be a certain level of accessibility for free, and users will have to pay for enhanced services. 

We don’t intend to start marketing until March, when home seekers are gearing up to move in the warmer months, but when we do start marketing, I intend to subcontract an admin assistant from Emizen Tech. They’ll assist me with posting on social media, answering any technical support questions and help desk tickets, creating content, etc. I’ll also be working with them for future site development.

What is the team composition? 

I primarily work with Virendra Sharma [eCommerce consultant and Magento certified developer, Emizen Tech]. I also work with Deependra Singh [web developer, Emizen Tech] to develop my site.

How did you come to work with Emizen Tech?

I found them on Freelancer.com. They had the skills that I needed and received a lot of positive feedback from previous customers, so I decided to work with them on a few smaller projects. They didn’t disappoint, so I decided to employ them directly to build my company’s website.

How much have you invested with them?

We spent between $14,000 to $21,000 in our partnership with them so far.

What is the status of this engagement?

We began working together in December 2016. We finished the first stage of building the website, so they currently provide troubleshooting. We intend to continue working with them on marketing and subsequent stages of development for the site.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Because I’m from an IT background, I tested their deliverables myself and evaluated them based on my own observations. I’m very patient with the pace, which was slower than they said it would be, so long as the work is high-quality, which it was — particularly for the price point.

Because the website is relatively new, we don’t have a lot external feedback, but everyone who’s seen the site thinks it’s brilliant and looks beautiful.

How did Emizen Tech perform from a project management standpoint?

Their project management could certainly use some work. I had to create my own system using Trello to keep track of their work.

That being said, I’ve really enjoyed working with Deependra. He’s brilliant and ensures my expectations are met. I rarely have to explain things more than once or twice to him. When we start development for the site again, I want to continue working with him. 

What did you find most impressive about them?

Emizen Tech quickly sorts out any problems we have, often free of charge, to ensure I’m happy. For instance, Facebook changed the size of their group banners, so my banner no longer fit properly anymore. I reached out to Virendra via Skype to ask if Emizen’s graphic designer could fix the banner for us. They made the necessary changes and didn’t charge me.

Are there any areas they could improve?

As I said, project management was a weak point for Emizen. When we first started working with them, they didn’t have a strong project management system in place, so things would get lost in the process. I’d ask for something to get done, and it would be forgotten. I then decided to create my own system using Trello, and things began running smoother. 

I’ve suggested that Emizen use project management tools like Prince2 and Scrum to ensure organization and clarity. 

Do you have any advice for potential customers?

Something to bare in mind when working with them is there’s a bit of language barrier with them. English isn’t their first language, so there will be misunderstandings here and there, but that’s the price I’m willing to pay for their high quality, cost effective work. 

BACKGROUND

Please describe your company and position.

I am the Marketing Representative of Roommate portal

Describe what your company does in a single sentence.

We help people in Dubai find rooms and trusted roommates easily.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• to develop, finalize, and launch our application on both iOS and Android platforms.

SOLUTION

How did you find Emizen Tech?

Referral

Why did you select Emizen Tech over others?

Referred to me

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their Business Analyst, Ayushi, and her team handled the complete development of our mobile application for both iOS and Android. The scope of work included detailed requirements gathering, planning, designing the user interface, developing all main features, testing, bug fixing, and managing the App Store and Play Store submissions. Ayushicoordinated all updates, clarified our requirements, and ensured smooth communication. Key deliverables included the final iOS and Android apps, admin panel, design assets, and post-launch supporT

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed successfully with the app live on both iOS and Android, approved on time and delivered as agreed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ayushi and her team managed the project well and delivered everything on time. They were responsive, understood our requirements clearly, and handled changes and updates quickly.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was Ayushi's clear communication and her team’s commitment to delivering exactly what we needed.

Are there any areas for improvement or something Emizen Tech could have done differently?

We were satisfied with the project and don’t have any major suggestions for improvement at this time.

BACKGROUND

Please describe your company and position.

I am the CEO of Thrift I Like

Describe what your company does in a single sentence.

We are online retail store for thrift clothing items and clearance clothes, bags and shoes 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• To build our website

SOLUTION

How did you find Emizen Tech?

Online Search

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

EMIZEN built our E-commerce website from the scratch to the end , they also provide technical support 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website is incredibly intuitive allowing us to manage our products and  promotions 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed ahead of time . The crew were always on hand to respond to our needs.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical knowledge was very good.

Are there any areas for improvement or something Emizen Tech could have done differently?

I can't complain 

BACKGROUND

Please describe your company and position.

I am the Owner of NeoX Trading

Describe what your company does in a single sentence.

Create apps

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

Working app on Apple Store and Google Play Store

SOLUTION

How did you find Emizen Tech?

Online Search

Why did you select Emizen Tech over others?

• High ratings
• Pricing fit our budget

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creation of an app as per our requirements from scratch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working version of the app, in test environment and then launched on the stores

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely, every requirement was met on time and in a very good manner

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to adjust where required and to add on things that were not initially planned

Are there any areas for improvement or something Emizen Tech could have done differently?

Nothing really, they're excellent.

BACKGROUND

Please describe your company and position.

I am an executive at shifter

Describe what your company does in a single sentence.

Develop App for HORECA industry to match employers and job seekers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• create an App

SOLUTION

How did you find Emizen Tech?

Clutch Site

Why did you select Emizen Tech over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Emizen Tech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This is an App on which job seekers can create their resume and submit a video CV. employers can come, search and scroll though the videos

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

measurable outcomes:

• budget: exceeding expectations
• timeline: exceeding expectations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Emizentech has a very agile way of work. each feature is planned and we had daily calls to discuss and review them. Ayushi and her team managed to deliver on time, with low budget and app that is aligned and sometime exceeding my expectations. Always presentto discuss and find solutions. Always trying to find the right solution for my budget.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

agility of work. cost efficiency. Thanks a lot to the whole team.

Are there any areas for improvement or something Emizen Tech could have done differently?

none

BACKGROUND

Please describe your company and position.

 I am the Manager of a design company 

Describe what your company does in a single sentence.

App development 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?
To create an app in iOS and Android

SOLUTION

How did you find Emizen Tech?

Online Search

Why did you select Emizen Tech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Emizen Tech were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

A lifestyle app serving users who go shopping in grocery stores by organizing their shopping lists easily and efficiently. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Effective communication with the project manager and the team. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is professional and has a lot of experience and talent. If we have any issues, they immediately fix them.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The simplicity of their approach and the ease of communication when we try to reach them. 

Are there any areas for improvement or something Emizen Tech could have done differently?

Emizen Tech team works better when we add images explaining our needs, this is to prevent misunderstanding each other. 

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of an investing blog.

Describe what your company does in a single sentence.

A value investing blog designed to educate readers about investing in the stock market.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Emizen Tech to accomplish?

• The primary goals were to categorize and display our blog posts by topics like online broker recommendations, value investing concepts, book recommendations, and new investment ideas. We also wanted the app to include multimedia elements such as videos, podcasts, and infographics to make learning more engaging for our audience.

SOLUTION

How did you find Emizen Tech?

• Referral
• Clutch Site

Why did you select Emizen Tech over others?

• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Emizen Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Emizen Tech was tasked with creating a comprehensive mobile app that would meet our educational and content management needs. The scope of work included designing and developing an intuitive user interface that allows smooth navigation through various topics. They integrated features to categorize blog posts, enhanced the app with multimedia support for videos, podcasts, and infographics, and ensured that the app was optimized for performance across devices.

Key deliverables included the complete mobile app, full integration of multimedia content, and a back-end system that enables easy content management and updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app developed by Emizen Tech has significantly improved user engagement on our platform, with a notable increase in time spent on the app and positive feedback from our users regarding the ease of access to content and the added multimedia features. The categorization of content has made it easier for users to find relevant information, which has directly contributed to increased user satisfaction and repeat visits.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There has been weekly feedback, and we have discussions as required. Emzen Tech is always there, very responsive, professional, and client-oriented.  Our experience has been very good so far. Whenever I needed something from them, Emizen Tech was there for me.

What was your primary form of communication with Emizen Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Emizen Tech was excellent at teaching us about best practices in app development.

Are there any areas for improvement or something Emizen Tech could have done differently?

Nothing comes to mind at the moment.