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Clearwater Agency

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Powered by data, fuelled by passion.

Clearwater will partner with you to translate your digital goals and objectives into business growth and online success.

Our agency’s philosophy is simple. We want to understand your business, your goals, your customers and audience, as well as you do.

  • Min project size
    $5,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    10 - 49
  • Locations
    Cremorne, Australia
  • Year founded
    Founded 2012
  • Timezones

Overview by:

Reviewer avatar
Ashley Gaylard
Sales and Digital Strategy Lead About the Team

3 Timezones that we service

AET
Australia Eastern Time (AET)
ACT
Australia Central Time (ACT)
NST
New Zealand Standard Time (NST)

1 Locations

  • Cremorne , Australia

Service Lines
Search Engine Optimization
15%
Pay Per Click
10%
Content Marketing
5%
Conversion Optimization
5%
Digital Strategy
5%
E-Commerce Development
5%
Ecommerce Marketing
5%
Email Marketing
5%
Graphic Design
5%
Marketing Strategy
5%
Other Digital Marketing
5%
Performance Marketing
5%
Social Media Marketing
5%
UX/UI Design
5%
Video Production
5%
Web Design
5%
Web Development
5%
Select Focus Area
Application Platforms
Linux server
35%
Azure Platform
20%
Other app platform
20%
Windows server
15%
Amazon Application Development Framework
5%
Google app engine
5%
Animation Focus
Motion Graphics
40%
2D Animation
35%
3D Animation
15%
Other Animation
10%
CMS Focus
WordPress CMS
55%
Umbraco CMS
10%
Adobe Experience Manager CMS
5%
Drupal CMS
5%
Joomla CMS
5%
Microsoft SharePoint
5%
Sitecore CMS
5%
Squarespace CMS
5%
Wix CMS
5%
Content Marketing Focus
Blog Writing Services
75%
Copywriting
20%
Press Release Writing
5%
Conversion Optimization Focus
Landing Page Optimization Services
40%
Conversion Rate Auditing Services
30%
Conversion Research Services
15%
Performance Reporting Services
15%
Digital and IT Strategy Consulting Focus
Digital Transformation
55%
IT Operations Management Consulting
10%
IT Service Management Consulting
10%
Mobility Strategy
10%
IT Assessment
5%
IT Consolidation
5%
IT Governance
5%
E-commerce Systems
Shopify
60%
WooCommerce
20%
Big Commerce
5%
Magento
5%
NetSuite SuiteCommerce
5%
OpenCart
5%
eCommerce Marketing Focus
Shopify Marketing
100%
Influencer Marketing Platforms
Instagram Influencer Marketing
50%
Tik Tok Influencer Marketing
40%
LinkedIn Influencer Marketing
5%
YouTube Influencer Marketing
5%
Influencer Marketing Services
Influencer Campaign Reporting
25%
Influencer Identification & Recruitment
25%
Influencer Management
25%
Micro-Influencer Marketing
25%
Platform SEO Focus
WordPress SEO
60%
Shopify SEO
40%
Design Focus
Banner & Signage Design
20%
Brochure & Pamphlet Design
20%
Business Card Design
20%
Digital Signage Design
20%
Infographic Design
20%
Production Services
Filming
20%
Voiceovers
20%
Post-Production Video Editing Services
15%
Visual Effects
15%
Directing
10%
Scriptwriting
10%
Storyboarding
10%
Programming & Scripting
JavaScript
20%
HTML5
15%
PHP
10%
SQL
10%
Typescript
10%
AJAX
5%
ASP.NET
5%
Java
5%
Other programming & scripting languages
5%
Python
5%
XML
5%
jquery
5%
SEO Focus
Content development
20%
Local search
20%
Generative Engine Optimization
10%
Link earning & development
10%
Mobile optimization
10%
On site optimization
10%
Multilingual SEO
5%
SEO Reputation Management
5%
Technical SEO
5%
Website Migration
5%
User Experience Focus
UX Strategy
50%
Usability Testing
25%
User Research
25%
Video Type
Branded Video Production
30%
Interview & Testimonial Production
25%
Corporate Video Production
15%
Explainer Video Production
15%
Educational & Training Video Production
10%
Commercial Production
5%
PPC Focus
Google Adwords
70%
Display Advertising
10%
Retargeting Advertising
10%
Bing Advertising
5%
YouTube Advertising
5%
Social Media Focus
Instagram Advertising
25%
Facebook Advertising
20%
LinkedIn Advertising
20%
Influencer Marketing
10%
Tik Tok Advertising
10%
Twitter Advertising
10%
Reddit Advertising
5%
Industries
eCommerce
20%
Business services
15%
Medical
10%
Beauty
5%
Construction
5%
Consumer products & services
5%
Dental
5%
Education
5%
Financial services
5%
Food & Beverage
5%
Franchises
5%
Non-profit
5%
Retail
5%
Telecommunications
5%
Clients
Midmarket ($10M - $1B)
50%
Small Business (<$10M)
50%

Pricing Snapshot

Min. project size $5,000+
Avg. hourly rate $150 - $199 /hr
Rating for cost 4.9 /5

What Clients Have Said

Clearwater Agency offers competitive pricing for digital marketing services, focusing on SEO and SEM. Clients report high value for cost, with successful campaigns leading to significant increases in traffic and conversions. While specific costs aren't disclosed, the agency is noted for delivering results efficiently and effectively.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 7 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
Learn more about SEO pricing

Select a service to see pricing information

Clearwater Agency Review Insights

Overall Review Rating

5.0
  • Quality 5.0
  • Schedule 4.9
  • Cost 4.9
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Outstanding Customer Service

    Clearwater Agency is noted for their exceptional customer service, going above and beyond to ensure client satisfaction. Their responsiveness and dedication to client success are frequently highlighted across reviews.

  • Strong Communication Skills

    Clearwater Agency is praised for their strong communication skills, ensuring clients are kept in the loop with progress and updates. They use various communication tools effectively to maintain a smooth workflow.

  • Customized Marketing Strategies

    The agency is adept at creating tailored marketing strategies to meet specific client goals. They adjust plans as needed, demonstrating flexibility and a deep understanding of client needs, leading to successful outcomes.

  • Expertise in Diverse Digital Marketing Areas

    The agency's expertise spans SEO, SEM, content marketing, and web development. Clients appreciate their comprehensive approach to digital marketing, which addresses multiple aspects of online presence and growth.

  • Challenges with Content Outsourcing

    One client noted some challenges with content outsourcing, which created minor issues. However, this was not seen as a major detractor from the overall positive experience with Clearwater Agency.

  • Proactive Project Management

    Clients commend Clearwater Agency for their proactive project management, ensuring timely deliveries and clear communication. They maintain regular updates and meetings, which helps keep projects on track and clients informed.

Clearwater Agency Reviews

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Services
Project Cost
Industry
Location

SEO Services for Financial Counseling Services Company

  • Search Engine Optimization
  • $10,000 to $49,999
  • Mar. 2019 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"Their professionalism is always outstanding."

Aug 19, 2021
Marketing Manager, Rural Financial Counselling Service
Anonymous
Verified
  • Financial services
  • Australia
  • 51-200 Employees
  • Online Review
  • Verified

In efforts to grow traffic in multiple locations, a financial counseling services company has hired Clearwater Agency to conduct SEO initiatives. This involves keyword research, audience analysis, and more.

Digital Marketing & Website Revamp for Flooring Company

  • Other Digital Marketing Web Design
  • $50,000 to $199,999
  • Jan. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"I'm very happy with the strategies that they put in place."

Aug 17, 2021
Director, Recreational Surfaces Australia
Kain Dally
Verified
  • Other industries
  • Australia
  • 1-10 Employees
  • Online Review
  • Verified

Clearwater Agency provides digital marketing and web development services for a flooring company. This involves developing a full digital strategy and conducting a website overhaul.

Showing 11-12 of 12 Reviews

Our Story

We are Clearwater Agency: a human-powered digital marketing and transformation team blending creative intuition with data and tech since 2012. Our local Australian workforce are cross‑disciplinary experts deliver paid media, SEO/AI search, web/CRO, social and data‑driven strategy for ecommerce, services, retail, education, government, NFPs and B2B. Proven by 14+ years, 100+ reviews and 13+ awards, we build measurable, sustained growth and evolving AI capabilities.

Meet the Team

Ashley Gaylard

Ashley GaylardSales and Digital Strategy Lead

Ashley Gaylard is Digital Strategy Lead at Clearwater Agency, Melbourne. He has 10+ years of marketing experience, leading new client partnerships and strategy across search, social and paid.

Ricardo Luz

Ricardo LuzGeneral Manager

Leads Clearwater’s day-to-day operations and its technology direction & believes an agency is only as good as the standard it holds itself to when nobody is checking. He's committed to making sure clients get strategists who understand their business

What Sets Us Apart

One agency, one strategy

Most brands run SEO with one team, paid with another and creative with a third. We plan all of it in the same room, off the same numbers, against the same goal. Channels stop competing for credit and start working together.

Judged by our peers, not just our clients

13+ industry awards and 70+ finalist nominations since 2012, including a Global Search Award in Paris. We keep entering because it puts our work in front of people who know exactly how hard it was to do.

Data leads, people still decide

The dashboard tells us where to look. Experienced people decide what to do about it. So you get a recommendation with a reason attached and someone senior who can explain it in plain English on the call.

Quick Facts

12 Verified Clutch Clients

14 years in business

Commonly Asked Questions

Full funnel work where we can own more than one channel. That usually means SEO and paid search planned together, or paid media with the creative attached, with a data analytics focus to prove what's working. Trenting right now we're taking on more AI search and AEO briefs. Brands are watching branded searches move into ChatGPT and Google's AI answers, and they want to know what to do about it before it shows up in revenue. Sectors we know well: ecommerce and retail, healthcare, professional services, hospitality and venues, and not for profit. Recent and current partners include Häagen-Dazs, Tiger Mist, Wilson Parking, Natio and Fight MND. The briefs we tend to pass on are single channel jobs with no access to the data, and campaigns pointed at a site that can't convert the traffic. We'd rather fix that first and then spend the money.

You get a team, not one contact relaying messages back to people you never speak to. An account lead owns the strategy and the relationship, and the specialists doing the SEO, paid, creative and dev work are in the meetings with you when needed. Most clients settle into a rhythm: a fortnightly or monthly session on performance and what's next, a quarterly step back to re-plan, and on request, a shared Slack or Teams channel for anything that can't wait. Because we plan every channel off the same numbers and the same goal, you're not sitting through three separate updates and joining the dots yourself. We also say the awkward thing early. If something isn't working we bring it to you with a recommendation attached, which is the main reason clients stay with us for years.

We deliberately turn away clients that aren't a win-win for both sides, ensuring your campaigns get the attention they deserve. Each account lead carries a small enough portfolio to know the client's business properly rather than just their dashboard. When someone is stretched across too many accounts, the work turns into reporting on what happened instead of deciding what to do next. We'd rather turn a good brief away than take on more than we can service well. It's why the same faces are still on an account two and three years in, and why most of our growth comes from clients expanding what we do for them.

No surprises, and nothing you have to decode. Day to day we are an email or call away with the people actually doing the work. You also get a live dashboard you can open any time, so performance isn't a monthly reveal. Each month you get a report that opens with what changed, why it changed and what we're doing next. The detail sits underneath for anyone who wants it. Each quarter we get in a room and look wider: what's working, what we're stopping, where next year's growth comes from. If something moves sharply, good or bad, you hear it from us first rather than finding it in a chart four weeks later. And we write it in plain English. If a report needs a glossary, we've written it badly.

Against the number & metrics your business runs on, agreed before we start. For ecommerce that's usually revenue and return on ad spend looked at across the whole account, because channels take credit off each other when you measure them separately. For lead generation it's qualified leads and what each one costs, tracked into your CRM wherever we can get access. For longer sales cycles we agree a leading indicator we can move while the real result catches up. Channel metrics still matter, but they're diagnostics. Rankings, impression share and click through rate tell us what to fix. They don't always tell you whether the investment paid off. We set the baseline in month one, agree targets with you, then report against them every month. Urban Smile is a fair example of what we aim at: 72% growth in treatment starts, which is the number that business cares about.

Premier Verified means Clutch independently confirmed Clearwater Agency is a legally registered business,
financially sound (Creditsafe: Low Risk), and backed by 12 verified client reviews averaging 5.0 stars.

Learn More
Verified Client Reviews
12
Overall Review Rating
5
Source
Clutch
Last Updated
October 26, 2026

Business Entity

Business Entity Name Epicweb PTY LTD
Source Australian Securities & Investments Commission (ASIC)
Jurisdiction of Formation Australia
Date of Formation December 6, 2017
Status Active
Last Updated August 10, 2021
ID 63 769 503 570

Credit Report Results

International Credit Risk Assessment Low Risk
Source Creditsafe
Last Updated January 1, 2022
Learn More About The Clutch Verification Process

Locations (1)

Level 6/19 William St Cremorne, Australia 3121

16 - 20

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