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Angel City VA

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Healthcare VA & Clinical Research Support

Angel City VA provides specialized healthcare virtual assistants and remote staffing solutions for medical practices, dental offices, and clinical research organizations.

We help healthcare providers reduce administrative workloads, streamline daily operations, and dedicate more time to patient care through reliable, trained remote professionals.

  • Min project size
    Undisclosed
  • Hourly rate
    < $25 / hr
  • Employees
    2 - 9
  • Year founded
    Founded 2023

Overview by:

Reviewer avatar
Dr. Felix Sigal, DPM
Founder | Physician & Clinical Investigator About the Team

Service Lines
Back Office Outsourcing
55%
Staffing
35%
Call Center Services
10%
Select Focus Area
Back Office Outsourcing
Virtual Assistant
70%
Data Entry & Processing
20%
Medical Billing Services
10%
Inbound Services
Virtual receptionist
40%
Answering services
30%
Inbound appointment scheduling
30%
Staffing Focus
Contingent Staffing
100%
Industries
Medical
55%
Dental
35%
Other industries
10%
Clients

No Clients have been added yet…

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Our Story

We are Angel City VA — founded by Dr. Felix Sigal to bring clinician-led virtual support to healthcare and clinical research. Our team of HIPAA-trained healthcare professionals provides virtual medical scribes, receptionists, admin assistants, dental and bilingual VAs, and clinical research coordinators. Guided by patient-centric efficiency, accountability, confidentiality, and reliable long-term partnerships, we reduce costs and restore providers’ focus on care and discovery.

Meet the Team

Dr. Felix Sigal, DPM

Dr. Felix Sigal, DPMFounder | Physician & Clinical Investigator

Dr. Felix Sigal is a practicing physician and clinical investigator who founded Angel City VA after experiencing firsthand how virtual assistants could improve healthcare practice operations.

What Sets Us Apart

Physician-Founded Healthcare Expertise

Founded by a practicing physician, Angel City VA understands the administrative challenges of medical practices and clinical research operations.

Specialized Healthcare & Clinical Research Support

We provide healthcare-focused virtual professionals with role-specific training and experience across medical administration, dental support, and clinical trial operations.

Personalized Global Staffing Solutions

We connect healthcare organizations with qualified remote professionals worldwide, offering tailored staffing arrangements and support that integrates into existing workflows.

Quick Facts

3 years in business

Commonly Asked Questions

We uphold a stringent selection and screening methodology for candidates who desire to be a part of the Angel City VA family. Their competencies are thoroughly examined, specifically their capability to function efficiently in a medical environment. Predominantly, our team comprises of Registered Nurses (RNs) who are located in the Philippines, although some of our team members are also Certified Professional Coders (CPC) and acknowledged medical transcriptionists. To ensure absolute safety and compliance, we conduct thorough background checks on every member via the National Bureau of Investigation (NBI), provide them with mandatory HIPAA-training, and verify their technical equipment to ascertain it meets our rigorous standards in terms of security and connectivity. Our clinical research specialists are sourced from a global talent network and are selected for completed, current GCP and HIPAA training and prior clinical trial experience.

All of our Medical Virtual Assistants go through a thorough training program developed by our founder, Dr. Sigal. This rigorous program ensures they are well-versed in common health record systems, adherence to HIPAA guidelines, security measures, and optimum remote work procedures. This is, of course, on top of their already extensive experience and education in the healthcare field. Once on board, you’ll be required to guide your Medical Virtual Assistant through the specific routine they will be following in your office, similar to how you’d introduce any new on-site staff member who already comes with a strong professional background

We ensure the productivity of our virtual medical and dental assistants by using advanced productivity tracking tools installed on their devices. These tools allow our internal team to keep a keen eye on their online actions and cursor movements throughout their designated work periods. Importantly, billing is only initiated when your virtual assistant is engaged with their work through the productivity tracking tools, which is also when they earn their pay. On request, we can give you a comprehensive report of their activity as captured by our productivity software. This facilitates a better understanding of your virtual assistant’s work patterns and efficiency levels. We must stress that our Medical and Dental Virtual Assistants are held to exacting standards of dependability and work quality. During our recruitment process, we scrupulously assess their work values, and we expect that they dedicate themselves fully to providing high-quality service each day. Your contentment and the superior standard of work provided are always our primary concerns.

Regarding HIPAA compliance and PHI security, we prioritize the protection of sensitive information. Our team of Medical Virtual Assistants and Dental Virtual Assistants undergoes rigorous HIPAA training and certification. During the onboarding process, we ensure that their computer hardware and anti-virus software meet our specific requirements. We recommend that clients have their Medical and Dental Virtual Assistant(s) sign Business Associate Agreements to further safeguard data. It’s important to note that our company itself does not require a BAA since we do not have access to Patient Health Information. Our highly skilled Medical and Dental Virtual Assistants are primarily based in the Philippines. This is a strategic choice as the Philippines has a significant number of its citizens employed by US companies, including those in the healthcare sector. Recognizing the importance of maintaining confidentiality, the Philippine government has enacted stringent laws prohibiting Philippine citizens from disclosing confidential information. The Data Privacy Act of 2012, similar to the United States HIPAA law, provides comprehensive protection to US entities collaborating with Philippine workers. This legislation ensures that any intentional compromise of Patient Health Information by Philippine citizens is subject to severe punishment. For more detailed information about the Data Privacy Act of 2012, we encourage you to visit the provided link. https://privacy.gov.ph/data-privacy-act/

Yes. Our Clinical Research Virtual Assistants support independent sites, sponsors, and CROs across patient recruitment, regulatory and source documentation, data entry in CTMS and EDC systems, monitoring-visit and audit readiness, safety reporting, and sponsor/CRO coordination, and more.. Every research assistant and coordinator is GCP-trained and HIPAA-certified.

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