Top Customer Support Services in Jordan
1 Leaders 13 Contenders
14 Companies
List of the Top Jordan Customer Support Companies
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves JordanServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Experienced
Overall, client feedback regarding Hugo Inc.'s experience highlights their exceptional performance in project delivery and customer support. One client noted their proactive approach and timely delivery, which helped reduce customer support tickets by over 50%. Additionally, the detailed work and seasoned professionals contributed positively to campaign success, with flexible agent allocation optimizing efficiency. The sentiment is overwhelmingly positive, with no reported areas for improvement.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
Read Full Review
Was this helpful?
11 of 12 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
View projects from:
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves JordanServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.-
Customer Service Staff for Sports Gear Rental Company
4.5 Apr 24, 2019We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
Read Full Review
Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves JordanServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
Reviews mention Timely
Overall, client feedback regarding Mindy Support's timeliness is highly positive. Clients consistently noted that Mindy Support delivered projects on time and adhered to agreed-upon deadlines. For instance, one client praised their 'strong project management capabilities' and 'efficient coordination,' while another highlighted their 'always present and on time' approach. Additionally, clients appreciated proactive communication, with one stating that Mindy Support 'responded well to our needs,' reinforcing their reputation for reliability and punctuality.-
Annotation Service for AI Development Company
5.0 Dec 14, 2021They complete the project respecting the deadline and the results were of a very good quality. They have been responsive to our needs and they're prompt in communications.
Read Full Review -
Annotation Assistance for Video Game Developer
5.0 Dec 9, 2021The quality of the work accomplished and the rapidity with which the project was completed.
Read Full Review -
Data Annotation Services for Agriculture Technology Company
4.5 Oct 18, 2021We communicate mostly through emails and Google Meet. The timeliness is very professional.
Read Full Review -
AI Data Annotation for IT Services Company
5.0 Jul 29, 2021Based on Mindy's work we were able to deliver multiple custom made mobile OCR scanning solutions on time and to our customer's satisfaction. The specialists from Mindy Support are very thorough and respond very quickly to all our inquiries.
Read Full Review -
Data Annotation Services for IT Company
4.5 May 31, 2021They quickly communicate, and they provide realistic deadlines. So far, they've always met the deadlines they set.
Read Full Review
Was this helpful?
1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
Read All ReviewsSelect Industry to see insights
Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Amman, Jordan
Services provided
50% Customer Service Outsourcing25% Call Center Services25% Content Moderation ServicesSee all 1 projectsCsMena offers Customer Service Outsourcing, including Call Center Outsourcing support. Reviews praise their professionalism, commitment to partner success, and effectiveness in improving operational efficiency. Clients highlight CsMena's international reach, strong company values, and cost-effective services, making them a reliable choice for customer care outsourcing.
-
UndisclosedUndisclosed250 - 999Amman, Jordan
Services provided
30% Customer Service Outsourcing45% Sales Outsourcing25% Back Office OutsourcingSales Outsourcing company Black Oasis was established in 2021. The firm specializes in Sales Outsourcing and Customer Service Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed250 - 999Amman, Jordan
Services provided
20% Customer Service Outsourcing20% Call Center Services20% Content Moderation Services +2 services20% Corporate Training & Coaching20% HR OutsourcingNashmiCs is an answering service. They are in Amman, Jordan, and their services include Call Center Services and Corporate Training & Coaching.
Read more -
$5,000+< $25 / hr50 - 249Amman, Jordan
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Sales Outsourcing +3 services10% Call Center Services10% Content Moderation Services5% Document Digitization & ManagementBack Office Outsourcing company Infinity Virtual Solutions (IVS) focuses on Back Office Outsourcing and Customer Service Outsourcing. They are located in Amman, Jordan.
Read more -
UndisclosedUndisclosed50 - 249Amman, Jordan
Services provided
25% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Employer of Record (EOR) Services5% HR ConsultingFoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Amman, Jordan
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Back Office OutsourcingLaunched in 2026, Velox is a small Amman, Jordan-based answering service. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Amman, Jordan
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Executive Search20% RecruitingLocated in Cheyenne, Wyoming and Amman, Jordan, Madama Group is an answering service company. Launched in 2020, the team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Amman, Jordan
41 Ash Shahid
Amman, Jordan201 - 250
+962 7 9108 0102
Was this helpful?
-
$1,000+$25 - $49 / hr10 - 49Amman, Jordan
Services provided
10% Customer Service Outsourcing10% Accounting10% Call Center Services +7 services10% Cloud Consulting & SI10% Commercial Financing10% ERP Consulting and SI10% Finance & Accounting Outsourcing (FAO)10% Financial Advising & Planning10% HR Outsourcing10% IT Strategy ConsultingBluhorizon is an Amman, Jordan-based Accounting company. Their services include Accounting and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Amman, Jordan
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesI 24 Connect is an answering service company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Amman, Jordan
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Employer of Record (EOR) Services +1 service10% HR OutsourcingNova Call Centers is a midsize Amman, Jordan-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Amman, Jordan
Services provided
10% Customer Service Outsourcing20% AI Development20% Email Marketing +4 services20% Social Media Marketing10% Corporate Training & Coaching10% HR Outsourcing10% RecruitingExtensya, a social media marketing agency, is located in Amman, Jordan. Launched in 2008, the team specializes in Social Media Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed10 - 49Amman, Jordan
Services provided
50% Customer Service Outsourcing50% Call Center ServicesARTELCO is a call center and Customer Service Outsourcing company. They were founded in 1983, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10,000+Amman, Jordan
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Amman, Jordan
Rafiq Al Hariri Ave 1, Amman, Jordan
Amman, Jordan2001 - 5000
Was this helpful?
-
UndisclosedUndisclosed2 - 9Amman, Jordan
Services provided
20% Customer Service Outsourcing20% Business Consulting20% Call Center Services +3 services20% Corporate Training & Coaching10% HR Consulting10% RecruitingTheCall Services is a small Business Consulting company in Amman, Jordan. Their services include Business Consulting and Call Center Services.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.
Get My QuotesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Jordan Customer Support Companies
-
UndisclosedUndisclosed250 - 999Amman, Jordan
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Amman, Jordan
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Amman, Jordan
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+< $25 / hr50 - 249Amman, Jordan
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Amman, Jordan
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+< $25 / hr2 - 9Amman, Jordan
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Amman, Jordan
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Amman, Jordan
Ability to deliver
3.6/40.00/20 Reviews0.6/10 Clients & Experience3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Amman, Jordan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Amman, Jordan
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999Amman, Jordan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Amman, Jordan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10,000+Amman, Jordan
Ability to deliver
5.8/40.00/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
33% Customer Service Outsourcing67% Other -
UndisclosedUndisclosed2 - 9Amman, Jordan
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.