Sintra - Digital Business. Poland

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Pakfal Bracia Hyla Sp.K.

Describe what your company does in a single sentence.

Packaging.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• Define technical and functional requirements for the Shopify platform through project workshops.
• Design a sales process tailored to industry specifics, including SUP fee handling.
• Analyze B2B pricing integration with the ERP system and prepare a feasibility study with detailed estimations.

SOLUTION

How did you find Sintra - Digital Business. Poland?

Online Search

Why did you select Sintra - Digital Business. Poland over others?

• High ratings
• Pricing fit our budget
• Good communication

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

First, Sintra conducted project workshops to define the required Shopify functionalities and establish the technical requirements for the platform implementation.

Next, they designed a comprehensive sales process, tailored to the specifics of our industry, including the handling of SUP fees and other sector-related considerations.

They also analyzed B2B pricing structures for ERP integration and prepared a feasibility analysis for implementing this solution within the Shopify environment.

Finally, they delivered detailed estimations covering the planned solutions and their implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This stage brought a clearly defined set of technical and functional requirements for the Shopify platform, a tailored sales process design considering industry-specific aspects like SUP fees, an in-depth analysis of B2B pricing integration with our ERP, and detailed estimations, all of which provide a solid foundation for the platform’s implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects delivered on time, essential cooperation and strong supporting in every area.

What was your primary form of communication with Sintra - Digital Business. Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their good communication, knowledge, and quick responses.

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

no.

BACKGROUND

Please describe your company and position.

I am the Strategic Director of Toolmex Truck

Describe what your company does in a single sentence.

Toolmex Truck is a leader in the transport and logistics industry, specializing in the sale, rental, and servicing of forklifts and transport machinery, providing comprehensive solutions for companies across various sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• Technical support for the WordPress website – including bug fixes, visual adjustments, troubleshooting, and continuous development to optimize performance
• Marketing support – content creation for the website, including articles, graphics for posts, and infographics to enhance content marketing efforts.
• Consulting in e-commerce, WordPress, and marketing – providing expert advisory services to optimize online activities and improve website functionality.
• Multilingual website development – implementing English and Ukrainian language versions to reach a broader audience.
• SEO and website optimization – improving search engine visibility and ensuring smooth website performance.

SOLUTION

How did you find Sintra - Digital Business. Poland?

Referral

Why did you select Sintra - Digital Business. Poland over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of cooperation included comprehensive technical and marketing support for our WordPress website. Sintra was responsible for bug fixes, website optimization, and ongoing development, including the implementation of new features and visual enhancements.

As part of the marketing efforts, the company created articles and graphics for content marketing purposes, including articles and infographics. Additionally, Sintra provided us with consulting support in e-commerce, WordPress, and marketing, which helped optimize our online activities.

An important aspect of the collaboration was also the creation of English and Ukrainian language versions of the website, allowing us to reach a broader audience. Thanks to this cooperation, our website has become more flexible and functional for users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of our collaboration with Sintra - Digital Business, numerous improvements were made to the website’s functionality. The platform's stability was enhanced by eliminating various technical issues and optimizing WordPress performance. Additionally, the implementation of English and Ukrainian language versions allowed the website to reach a broader audience.

As part of the marketing efforts, new content was created for the website, including articles and graphic materials such as infographics and social media posts. Sintra also provided us with consulting support in e-commerce, WordPress, and marketing, which helped improve the organization and optimization of processes related to website development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sintra - Digital Business demonstrated reliable project management. Their communication was clear and transparent, making the entire process efficient and easy to follow. Tasks were delivered on time, and if any delays were expected, the project manager informed us in advance, allowing for proper adjustments.

The team was highly responsive and engaged, effectively addressing our needs and providing valuable solutions. Their commitment to delivering high-quality results made working with them a positive and hassle-free experience.

What was your primary form of communication with Sintra - Digital Business. Poland?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sintra - Digital Business impressed us with their expertise and professional approach. Their team consists of highly qualified experts who were always available to support us whenever we needed assistance. The developers demonstrated excellent knowledge of the WordPress platform, ensuring effective problem-solving, seamless support, and continuous improvements to our website.

One of the most outstanding aspects of our collaboration was the excellent communication and exceptionally smooth cooperation. The team at Sintra approached every challenge with a positive attitude, always showing great patience and attention to our needs. Their friendly and client-oriented approach made working together not only efficient but also enjoyable. They took the time to understand our expectations and proactively proposed solutions that added value to our project.

Sintra maintained a highly transparent and responsive approach to best support our website. Their flexibility allowed them to quickly adapt to our needs, while their strong work ethic and professionalism ensured high-quality results and a truly pleasant working atmosphere.

Overall, working with Sintra was a fantastic experience. Their commitment, expertise, and excellent customer service had a significant impact on the success of our collaboration.

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Head of E-Commerce of Allies of Skin

Describe what your company does in a single sentence.

Premium, global skincare brand using super-charged concentration to deliver maximum results with minimum steps.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• Full website revamp
• Fully customised theme that is simple to use and adjust independently post-development

SOLUTION

How did you find Sintra - Digital Business. Poland?

Referral

Why did you select Sintra - Digital Business. Poland over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Sintra to create a fully custom Shopify template for us, without relying on any pre-made solutions. We wanted a flexible and easy-to-manage theme that would allow us to quickly edit elements and expand the store’s functionality in the future. Our goal was also to improve the site’s performance and increase conversion rates by creating an optimized and user-friendly shopping experience.

We have been collaborating with Sintra for several years, and this is yet another important project we’ve completed together. This time, we took our partnership to the next level, moving into a new phase of our shared efforts. With Sintra’s team of experienced Shopify experts, we’ve decided to continue this long-term relationship, seeing great value in it for the growth of our business.

Working with Sintra was a fantastic experience for us. Right from the beginning, the team took the time to fully understand our needs and expectations, which led to the creation of a custom Shopify template from scratch. This approach gave us complete flexibility and better control over our store.

One of the greatest strengths of this collaboration was the high adaptability of the solutions provided – the components were designed to perform well in various scenarios. Sintra also optimized the site, resulting in faster load times and improved conversions. Another huge advantage is the dedicated app for managing discount codes and promotions, making it much easier to handle discounts. The new checkout version meets our specific requirements, enhancing the customer experience.

We are extremely satisfied with the results – the store is functional, fast, and easy to manage, and the new capabilities allow us to implement further improvements more efficiently in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was a challenge, but Sintra handled it excellently. The result is a fully functional and intuitive theme. Additionally, because the team created their own solutions instead of using external libraries, the site operates faster, which led to a 30% increase in conversion rates – a huge advantage for us. Content management has become much simpler, and the checkout was tailored precisely to our needs. Sintra also developed a dedicated app for managing discount codes and promotions, which significantly streamlined our work in this area.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was seamless. Despite a very tight deadline and high pressure to deliver on time, all work was done on time, with a thourough Q&A. All our demands were met, communication was clear and transparents. Top level project management.

What was your primary form of communication with Sintra - Digital Business. Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their innovative and solution-oriented approach and clear and friendly communication impressed us.

There was a real interest and engagement in the project, we felt supported at every point of the process and could feel like we can fully rely on Sintra's team. This is very special working with an external agency and is key to cooperation.

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

No, Sintra went beyond and above to deliver this very complex project. 

UPDATED REVIEW

This review was published on 10/23/2023

Julia Yakovleva
Head of E-commerce, Allies of SkinBeauty & Cosmetics

Singapore

11-50 Employees

Mar 2023 - May 2023

Less than $10,000

Verified

Project summary
Sintra - Digital Business. Poland developed a Shopify Plus website for a skincare company. The goal was to develop a routine finder for the client's product catalog.

Feedback summary
Thanks to Sintra - Digital Business. Poland's efforts, the client has seen an increase in sign-ups and sales and an improvement in their conversion rate. The team has executed a smooth workflow through effective communication and timeliness. They are responsive and skilled.

BACKGROUND

Please describe your company and position.

I am the Head of E-commerce of Allies of Skin

Describe what your company does in a single sentence.

Supercharged premium skincare products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• Develop a routine finder for our product catalogue

SOLUTION

How did you find Sintra - Digital Business. Poland?

Referral

Why did you select Sintra - Digital Business. Poland over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to implement a special quiz to help our customers select products. Thanks to Shopify Plus and the support of Sintra, which has a lot of experience in the Shopify platform, we were able to accomplish this. 

Shopify Plus store's extension offers a routine quiz that provides an interface for customers to select expertly curated beauty products tailored to their specific skin type and skin concerns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The increased number of data sign ups and sales (whose entry point was via the routine finder) indicate the success of the tool and the added benefit to the business. The level of engagement with the tool is high which is positively impacting the conversion rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was outstanding. Sintra took ownership on the entire process with streamlined and clear communication with our team, especially taking into account our wishes, needs and feedback. Sintra was very responsive to all the questions and queries and led the QA to the best standard. All items were delivered on time and implemented perfectly. We are more than happy with our cooperation.

What was your primary form of communication with Sintra - Digital Business. Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sintra is multi-skilled - for everything we ask, there is always someone in the team, who is able to answer and perform the task we need. They are proactive in offering solutions and new ideas to optimise existing features and new ones. It is very easy to speak to them about very technical issues in a way that can be understood by everyone in our team. 

They are very friendly and it is just a pleasure to work together. This partnership is one of the most enriching our business has had. We could have done it without them!

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

Nothing :)

STARS RATING
Overall rating: 5   

Quality: 5   

Cost: 5   

Schedule: 5   

Willing to refer: 5   

BACKGROUND

Please describe your company and position.

I am the E-COMMERCE MANAGER PL & INT of eatyx Polska sp. z o.o.

Describe what your company does in a single sentence.

Eatyx, a brand belonging to the Oshee group, known worldwide for its isotonic drinks, is at the forefront of a new movement in the healthy food industry. We focus on delivering essential vitamins and minerals through innovative solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• Shopify Experts in Poland: We needed a partner who knows and understands the Shopify platform and could perform a secure migration of our store. We decided to migrate from a Polish SaaS e-commerce platform to Shopify because we wanted to increase the functionality of the site and improve the user experience.

SOLUTION

How did you find Sintra - Digital Business. Poland?

• Referral
• Other

Why did you select Sintra - Digital Business. Poland over others?

• Great culture fit
• Referred to me

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a team that could quickly and efficiently migrate our store to a new platform. Sintra has experience in migrating stores to Shopify, so we decided to trust them, and it was a very good decision. Our collaboration with Sintra included the stages of analysis, prototyping, migration, implementation, and further maintenance and development of the website.

Initially, the team, consisting of a UX/UI designer, project manager, and Shopify developer, analyzed our former site on Atomstore, which then allowed for the design of a new layout for the website and the preparation of an MVP.

In the next stage, new solutions were implemented to improve the appearance and functionality of the store. During this stage, data migration from Atomstore to Shopify was also carried out to streamline the management of both content and offers on the store.

Subsequently, within two weeks, the team deployed the MVP on the Shopify platform, and after the launch, continued to work on the store according to the developed roadmap.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Migration to the Shopify platform has brought us many benefits. The new platform better meets the needs of our company, offering greater scalability and flexibility in content management and functionalities. As a result, we can more effectively promote our products to increase sales and improve the experiences of our visitors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was at a very high level. Response time was daily.

What was your primary form of communication with Sintra - Digital Business. Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication was so impressive. High level know-how.

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

No.

BACKGROUND

Please describe your company and position.

 I am the CEO of an E-Commerce Food Retailer

Describe what your company does in a single sentence.

We sell boiled peanuts, beef sticks and merchandise articles on our platform in Europe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• New theme: We had to migrate the headless version of the store to the Dawn template on Shopify. This template was designed with modern design practices in mind and is fully integrated with Shopify for easy store management.
• Large experience and knowledge: We sought experienced Shopify experts who could advise us on the template. We needed a more effective solution to ensure smoother website functionality.
• Professional advice and support: Sintra has many experienced experts in both Shopify and UX/UI design. We needed advice on choosing a store template. The team of consultants conducted an analysis of our brand's business needs, and together we decided on the appropriate template. Consultations with Sintra's experts enabled us to make the right decision, effectively supporting our company's growth.
• UX/UI experts: Sintra has experienced UX/UI designers who understand user needs perfectly. They paid attention to both visual and functional aspects, which allowed us to choose and customize the right template, providing intuitive and aesthetic solutions for our customers.
• Technical support: Sintra guaranteed technical support for the website after the changes were implemented. The dedicated team regularly updates functionalities and continuously monitors the store's performance.

SOLUTION

How did you find Sintra - Digital Business. Poland?

Referral

Why did you select Sintra - Digital Business. Poland over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with the dedicated team of experts from Sintra began with a discussion and analysis of our needs. Together, we decided to migrate our store to the more traditional and efficient Shopify Dawn template. This was an excellent decision, which allowed us to shorten order processing times and reduce operational costs.

Key stages and results:

• Needs analysis: Sintra conducted an in-depth analysis, and we jointly decided that the best solution would be to switch to the Shopify Dawn template, which better suited our company's needs.
• Implementation and customization of the template: The team created a new development environment where the new template was tested. Intensive work was undertaken to improve the user interface and enhance customer experiences. After the work was completed, the template was deployed to the production environment. 
• Ongoing site maintenance: After the changes were implemented, the team continuously oversees our store to update functionalities and monitor performance, ensuring the store's efficiency and rapid adaptation to changing market trends.
• Results: The store has recorded higher conversion rates and an overall improvement in user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Choosing and customizing the Shopify Dawn template enabled us to reduce costs associated with e-commerce management, streamline internal processes, and better control content and marketing activities. As a result of the team's efforts, our website has experienced improved conversion rates and overall customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sintra Consulting provided us with a fast, reliable and professional project management that delivered items on time.

What was your primary form of communication with Sintra - Digital Business. Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Proactive suggestions and best practices on how to improve our Shopify site in order to increase conversion rate.

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

No. Keep up the good work. We really appreciate their invaluable support.

BACKGROUND

Please describe your company and position.

I am the COO of Science4Beauty

Describe what your company does in a single sentence.

Cosmetics and beauty products, research and development in biotechnology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• E-commerce expertise on Shopify: we sought a partner with a deep understanding of Shopify, capable of leveraging its features to the fullest. Sintra's extensive experience in this domain assured us we were in capable hands. 
• Beauty e-commerce specialization: the beauty industry's unique challenges require nuanced strategies. Sintra's specialization in this area was a decisive factor, promising an approach tailored to our specific needs. 
• Budget-friendly services for new entrants: as newcomers to the e-commerce landscape, finding services that offered value for money without compromising on quality was crucial. Sintra's budget-friendly solutions, coupled with their willingness to guide us through the e-commerce setup process, were exactly what we needed. 
• Consultative approach: beyond just implementation, we valued strategic guidance. Sintra's consultative approach helped us make informed decisions, ensuring our e-commerce venture was built on a solid foundation.

SOLUTION

How did you find Sintra - Digital Business. Poland?

Online Search

Why did you select Sintra - Digital Business. Poland over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our collaboration with Sintra - Digital Business began with a comprehensive analysis of our needs to determine if Shopify was the optimal technological platform for our e-commerce venture. Given our status as newcomers to the e-commerce market, it was crucial to avoid substantial initial expenses. 

Sintra guided us through the decision-making process, ultimately recommending the utilization of Shopify's "in-the-box" capabilities alongside the purchase and customization of a premium template to ensure cost-effectiveness without sacrificing quality. Key Deliverables: 

• Needs analysis: Sintra conducted an in-depth analysis of our business requirements to affirm Shopify as the suitable platform for our e-commerce entry. This initial step was critical in aligning our business objectives with the technological solution. 
• Platform recommendation: based on the analysis, Sintra recommended Shopify for its scalability, user-friendliness, and cost-effectiveness, making it an ideal choice for our e-commerce debut. 
• Template customization: to further ensure cost efficiency, Sintra assisted in selecting a premium Shopify template that aligned with our brand identity and e-commerce goals. Their expertise was invaluable in customizing the template to fit our specific needs, ensuring a unique and engaging user experience. 
• Shopify best practices: throughout the implementation process, Sintra was not only a service provider but also a mentor. They shared their extensive knowledge of Shopify's best practices, helping us optimize our online store for performance, user engagement, and sales conversion. 
• Rapid implementation: the deployment of our Shopify store was executed within a tight timeframe. Sintra's commitment to meeting deadlines without compromising on quality was evident in their efficient project management and constant communication. 
• Ongoing support: beyond the initial setup, Sintra provided continuous support, offering insights and advice to navigate the e-commerce ecosystem successfully. Their availability for consultations ensured we could address any challenges promptly and effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The launch of our Shopify store marked a pivotal moment for our company. One of the most immediate and tangible outcomes was the influx of our first orders, a milestone that underscored the project's success. This achievement was particularly significant when contrasted with the performance of our previous website, which lacked a sales module and, consequently, direct e-commerce capabilities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The items were delivered on time and they were always respond to our needs.

What was your primary form of communication with Sintra - Digital Business. Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing was impossible to implement

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

nope

BACKGROUND

Please describe your company and position.

I am the President of the Board of Union Parts Sp. z o.o.

Describe what your company does in a single sentence.

UNION PARTS Sp. z o.o. – we are a Polish company specializing in parts for braking systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• Implementing Magento2 store

SOLUTION

How did you find Sintra - Digital Business. Poland?

• Online Search
• Referral

Why did you select Sintra - Digital Business. Poland over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Referred to me

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sintra Consulting Poland helped us in creating a new M2 store. The most advanced part was the search for brake parts based on VIN number or production date / engine type. Thanks to this, customers can match the appropriate brake model or brake disc, which will 100% fit their car model. It also affected the number of inquiries directed to our customer service department - customers are able to select the appropriate part through advanced search.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the cooperation with Sintra, a new e-commerce platform based on Magento 2 with advanced search was prepared, which allowed us to streamline online trading to direct customers. After the initial phase of familiarizing ourselves with e-commerce management, as well as understanding the e-commerce market, we decided on further development of the platform, refreshing the UX/UI, and continuing work on conversion optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A big advantage of cooperation was the way of managing the project. The Project Manager and a permanent team dedicated to the project made work on the project very easy. The initial communication problems were fixed, which resulted in trouble-free implementation. A number of tools for presenting solutions/projects, meetings and e-mails helped develop our cooperation.

What was your primary form of communication with Sintra - Digital Business. Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sintra's readiness to introduce new tools and solutions as well as the ability to adapt the project's functionality to business requirements. Perfect cooperation with a UX designer. The team is ready and open to any challenges related to the project.

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

A good team that should put more emphasis on even better communication of work on the project.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of BYN BLACKYAK Co. Ltd.

Describe what your company does in a single sentence.

Black Yak is a brand offering outdoor clothing and sports accessories for climbing, trekking, expeditions and ski touring.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

We started cooperation with Sintra because we needed to create a fully functional shop from scratch based on Shopify. It was also necessary to add important functionalities and integrate with the ERP system. Our goal was to launch a flawless shop in English and German. It was very important for us to be able to manage products in the ERP system, and not directly on the e-commerce platform. 

For this purpose, Sintra made an integration, thanks to which the product data entered by us in the ERP system was automatically sent to Shopify and displayed to the users of the store.

SOLUTION

How did you find Sintra - Digital Business. Poland?

Business Partner

Why did you select Sintra - Digital Business. Poland over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During our collaboration, Sintra provided us with e-commerce consulting services to offer expert guidance on selecting the optimal solution. They diligently familiarized themselves with our specific requirements and thoroughly assessed the supplied website design. 

Subsequently, the Sintra team embarked on the implementation of the provided design, seamlessly integrating essential functionalities, and initiating the integration process with our ERP system. This integration facilitated flawless communication between Shopify and Dataforce ERP, ensuring efficient transmission of product information. 

Throughout the project, we maintained consistent and transparent communication with the team, affording us regular updates on its progress. Notably, the Shopify platform served as the foundation for constructing our online store. Sintra demonstrated exemplary dedication in establishing a robust integration with Dataforce ERP, enabling the seamless transfer of product information from our ERP system to Shopify.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was executed within the established tolerances, and the launch schedule was unaffected by Sintra's work. Additionally, their outstanding post-sale service sets them apart.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We engage in regular communication and convene weekly meetings to address and discuss pertinent matters requiring attention. Our preferred platform for collaboration and documentation is Google Suite.

What was your primary form of communication with Sintra - Digital Business. Poland?

Virtual Meeting

What did you find most impressive or unique about this company?

The team at Sintra greatly simplifies every task, making it a genuine pleasure to collaborate with them.

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

I think it would be beneficial to incorporate a more efficient communication tool, such as Slack or similar software, to minimize any potential delays in receiving requests or adding essential information to the script.

BACKGROUND

Please describe your company and position.

I am the Director of Scaling City

Describe what your company does in a single sentence.

E- commerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sintra - Digital Business. Poland to accomplish?

• UX/UI

SOLUTION

How did you find Sintra - Digital Business. Poland?

Referral

Why did you select Sintra - Digital Business. Poland over others?

Referred to me

How many teammates from Sintra - Digital Business. Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team began work on the project by consulting, analyzing and discussing the work steps. Then the preparation of a new template began, using the possibilities offered by the Dawn template. After our approval of the new design, the team of specialists proceeded to implement it, and work began on optimizing performance and improving conversions in the store. 

The main technologies used for the project were Shopify and HTML, CSS, JS and Liquid. It is worth noting that the company worked on new versions and used the latest developments in the above technologies. Everything was created in accordance with the latest standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase conversion rate by 0.4%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was at the highest level.

What was your primary form of communication with Sintra - Digital Business. Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A unique factor in choosing Sintra was the team's experience both within e-commerce and the Shopify platform

Are there any areas for improvement or something Sintra - Digital Business. Poland could have done differently?

I dont see anything. The cooperation was at the top level.