iMark Infotech Pvt. Ltd.

BACKGROUND

Introduce your business and what you do there.

We are a digital marketing agency that’s also part of a marketing network in the United States. We’re made up of 140 highly trained master consultants around the world. We do websites and SEO for our clients and we’re focused on strategic marketing.

I’m the president and founder of the company, and I have more than 20 years of experience in web development and design. I’m also one of the original founding members of an SEO organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iMark Infotech Pvt. Ltd.?

I have a niche to specialize in healthcare marketing, so I have a lot of small physician practices and the largest physician practice on the East Coast for vascular surgery. I also have podiatrists, plastic surgeons, physical therapists, and orthodontists as part of my clientele. I was looking for support, but I was still unsure if I could get the consistency and the commitment to excellence that I need for my customers.

SOLUTION

What was the scope of their involvement?

iMark Infotech Pvt. Ltd. provides SEO services for my customers in the healthcare industry. Initially, they started providing keyword research to a podiatrist customer, but now they’re doing that for all my customers.

Additionally, they also do quite a bit of content creation like blogging and link building for my website.

What is the team composition?

There are quite a few people working at different times. In the emails that I use on our project management software, Basecamp, there are as many as 15 people involved. However, I typically see about four people involved on a monthly basis who communicate with me. Although I only communicate through a team leader.

I know there’s a decent team working on my accounts. I don’t know what their specific titles are, but what I do know is they’re all digital marketing specialists. Because each one that I interact with knows exactly what they’re doing — I never have to correct them.

How did you come to work with iMark Infotech Pvt. Ltd.?

iMark Infotech reached out to us and seemed to have a really good presentation. We checked them out online and found that they have a legitimate presence, so I gave them a shot. 

I ignore most of the emails I get except for iMark Infotech’s. Mainly because they didn’t try to hide who they were. I get all these emails from "John Jones" or "Terry Smith @gmail.com", and I know that they’re foreign offshore companies trying to get me to respond. iMark Infotech was straightforward, saying that they’re one of the largest companies in India. I can tell that they have a handle on what they’re doing based on how they communicated through email.

They were upfront and honest about who they were from the start — and their prices are outstanding. I took the opportunity to increase my revenue with each client that I send them to save money.

What is the status of this engagement?

The ongoing partnership started in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Percentage-wise, I experienced a 40% increase in revenue by going with iMark Infotech over my previous supplier. What’s important to local SEO is to make sure that my clients get on page one of Google — and without exception, they manage to get them there with any customer I give them.

As I said, I’m an expert, so when something’s not right I can fix it right away. I wouldn’t advise my customers to do this if the team didn’t know what they’re doing — but they do a good job. They may need little guidance as there are some cultural differences that must be corrected. Sometimes they’ll select a term that’s totally unrelated in a keyword research, but that’s how it would be with anybody.

They are also uber-communicative. I hear from my team leader 2–3 times a week, I get weekly and monthly reports that I never ask for, and if anything significant happens such as a rise in recurring domains or rank, I get a notification on it. That high degree of communication is one of the things that makes me feel very comfortable about iMark Infotech.

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

They perform very well. They use a lot of the same tools that I would use if I was doing the work. It’s clear and I recognize the tools from their reporting like SEMrush and other well-known SEO tools. That proves to me that they know what they’re doing because it takes time to ferret out those tools and pick the best ones. I already know what the best tools are because we vet all of them. Thus, it gives me more confidence when I see them using the tools that we think are number one in the industry.

They’re also very good with Basecamp. They send me all the documents through there, and it allows me to know what they’re doing on a daily basis. It’s a great tool and they use it well.

What did you find most impressive about them?

One thing that’s impressive is they’re willing to jump on a call any time it’s necessary. Despite the fact that it happens when it’s convenient for me to talk to them, which is usually at night. Their communication skills are also very good, so it’s comfortable doing business with them as an outsourcer.

Are there any areas they could improve?

No frankly, they exceeded my expectations. Their prices are great, they communicate well, and they do what they say they’re going to do. I don’t know what more you could ask from a good vendor.

Do you have any advice for potential customers?

My advice would be to answer them quickly and efficiently in Basecamp when they need something from you. The only time things start to go south is when I lag behind what they say they need. The best way to have them do the best job, is when they ask for something like reviewing keywords. If you get back to them right away, they will act immediately. If you don’t, they’ll wait for you.

They’re kind of polite. They’ll remind you and they’re never overbearing — but it delays the project. The only thing I have to complain about in this relationship, is that sometimes I’m too busy to get back sufficiently as I’d like to.

BACKGROUND

Please describe your company and your position there.

Boutique Coaching consultancy / Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iMark Infotech Pvt. Ltd., and what were your goals?

Add/design WIX eCommerce link to Zoho CRM API (i.e. download of MP3 audiobook) and MailChimp databases. Design in line with current website branding Built landing page with second domain name - creation of eBook landing page with CTA

SOLUTION

How did you select iMark Infotech Pvt. Ltd. and what were the deciding factors?

references on the internet / quote - deciding factors were unavailability of Wix professional and time due to summer holidays in Europe

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

All of the above was achieved with huge delays (6-months for a 8 weeks max type of work)

How many people from the vendor's team worked with you, and what were their positions?

An army of different project managers - 10+ - possible contractors and some key members of iMark team whom seem to coordinate the whole on baseCamp.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Most deliverables were completed after much delays, iterations, some were postponed (posting an eBook on publishing platforms). Best work was the landing page on second domain name

Describe their project management style, including communication tools and timelines.

Project management style is at beginners level, with a multitude of emails/communications/threats on Upwork - the project was delayed by about 3-months with a lot of time and effort solving miss-communications. It's almost as the company accepted the project without scoping this internally. I'm currently waiting on response from complaint to Upwork about the ethics of this company to warn other potential buyers.

What did you find most impressive or unique about this company?

Their honesty at the beginning, commitment, and determination to solve technical problems were impressive. But once the project was completed they did not respect the after service support. Although the company discounted final payment currently some API links are not working and mobile version not professional due to their coding.

Are there any areas for improvement?

Project management / professionalisation of coordination definitely / technical level of their project managers outside 1-2 whom I perceive to be well knowledgeable.

BACKGROUND

Please describe your company and your position there.

I am a strategist at a professional services firm, that provides a variety of services to business, including consulting, web/app dev, and internet marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iMark Infotech Pvt. Ltd., and what were your goals?

iMark has consulted and executed on a variety of projects for our business, including creating our own website, and running our marketing campaigns.

SOLUTION

How did you select iMark Infotech Pvt. Ltd. and what were the deciding factors?

I asked a few industry peers for recommendation and heard iMark's name a couple times. Then after a very professional sales call with my account rep I decided to move forward.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off call with the account rep, project manager, and certain developers, so they clearly understood the scope of project and needs.

On an ongoing basis we keep in touch via chat/conference calls, and basecamp to ensure clear delivery. iMark uses all the top industry software and tools!

How many people from the vendor's team worked with you, and what were their positions?

I communicate with my account rep and project manger, who then manage the rest of the team (developers, billing etc.) making it a very easy experience for me

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a whole my experience with iMark has been excellent, they have been kind and professional and always deliver on time to a high quality.

Describe their project management style, including communication tools and timelines.

Basecamp, Zoom etc. They always turn projects around timely.

What did you find most impressive or unique about this company?

Their excellent communication and attention to detail were impressive.

Are there any areas for improvement or something they could have done differently?

All around iMark is a 9.5/10. Areas for improvement would be lower prices (they are high quality so I can't really complain haha),

BACKGROUND

Please describe your company and your position there.

I'm a digital marketing manager at a full service marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire iMark Infotech Pvt. Ltd., and what were your goals?

We hired iMark to assist us in our SEO service, the goal was to find a reliable team that we could trust with our projects.

SOLUTION

How did you select iMark Infotech Pvt. Ltd. and what were the deciding factors?

We did our research and compared iMark with some other SEO companies but iMark definitely stood out from the rest. Our deciding factors were track record, price and ease of communication.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

iMark works with us on an ongoing basis, providing optimization recommendations, back linking, directory submissions, blog submissions and analytics.

How many people from the vendor's team worked with you, and what were their positions?

My point of contact is an account executive but at any given time there's at least 15 - 20 iMark team members working on our projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ever since we've started with iMark, we've noticed considerable improvements in keyword positions, domain & page authority, backlinks, and all our KPIs.

Describe their project management style, including communication tools and timelines.

They use a project management tool called Basecamp to keep track of current & past projects, the client is also provided with a dashboard for analytics and progress tracking. We can also communicate directly with the team member on Skype or email.

What did you find most impressive or unique about this company?

They are a hardworking team, proactive in providing suggestions and always on top of industry trends.

Are there any areas for improvement or something they could have done differently?

No, so far they've exceeded our expectations.

BACKGROUND

Introduce your business and what you do there.

I'm a partner at GovTransfer.com, a secure file transfer and request management platform designed for government agencies, ensuring compliance with regulations for sensitive data such as CJI, PII, and medical records.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish for your secure file transfer and request management platform?

We needed more traffic in our target market to our website.

SOLUTION

Can you describe the scope of work iMark Infotech Pvt. Ltd. handled for GovTransfer.com?

iMark Infotech Pvt. Ltd. provides SEO services, including on-page optimization, link building, and technical SEO.

What is the team composition?

We don't know how many teammates from iMark Infotech Pvt. Ltd. are assigned to our project.

How did you come to work with iMark Infotech Pvt. Ltd.?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

iMark Infotech Pvt. Ltd.'s work has resulted in additional traffic and leads.

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

iMark Infotech Pvt. Ltd. delivers on time. We communicate via virtual meetings, email, and messaging apps.

What did you find most impressive about them?

iMark Infotech Pvt. Ltd. is responsive and offers ideas on how to improve areas where we didn't even ask for help.

Are there any areas they could improve?

There's nothing we can come up with at this point.

BACKGROUND

Please describe your company and position.

I am the Executive of BLUE LOTUS SPA

Describe what your company does in a single sentence.

Massage and health spa services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Improve SEO RANKING
• Add additional content to the website

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Referral

Why did you select iMark Infotech Pvt. Ltd. over others?

• Good value for cost
• Referred to me

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary task was to approve our SEO rankings on multiple search terms and phrases.  We saw rapid results within weeks and tremendous results within four months. And many search terms we were ranked on page 99 or worse. In over half of our search terms, we are now page one and only a few terms left on page 2 and three.  It's a very competitive market and Kenya and we believe these results to be outstanding. The teams, communication and professionalism was fantastic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased our website traffic by 50% and our SCO rankings for key terms by hundreds of percent. the goal was six months work and they achieved it in five months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Terrific communications and updates several times a week with both visual statistical and verbal feedback

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They produced high-value results for a very reasonable fee.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

None that occurred to me

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a cleaning products and services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish for your business?

We hired iMark Infotech Pvt. Ltd. for SEO and PPC ads management. Our goal was to increase our organic traffic and leads.

SOLUTION

What was the scope of their involvement?

iMark Infotech Pvt. Ltd. has been handling our SEO and PPC ads management. Their work includes keyword research, content creation, technical SEO, ad copywriting, and campaign setup.

What is the team composition?

We’ve been working with 2–5 teammates from iMark Infotech Pvt. Ltd.

How did you come to work with iMark Infotech Pvt. Ltd.?

We found iMark Infotech Pvt. Ltd. through a referral. We chose them because they offered good value for the cost.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with iMark Infotech Pvt. Ltd. in July 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

iMark Infotech Pvt. Ltd.'s work has resulted in our website ranking on the first page of Google for our selected keywords. We have over 30 keywords ranking in the top three on Google. Additionally, we've seen an increase in leads.

I’ll be honest, I was pretty burned by my last SEO experience. Spent eight months with another company paying nearly double what I pay now and had almost nothing to show for it organically. When I first got on a call with iMark they walked me through exactly what had been done and more importantly what hadn’t been done by my previous agency. That consultation alone was eye opening. That was eight months ago. I’m now heading into my busy season and for the first time I’m not scrambling to run ads just to get leads coming in. They’re coming in organically and consistently, and I’m ranking at the top of Google for basically all of my target keywords. I haven’t even touched my ad spend yet. What I really appreciate about them is how transparent they are about everything. You get a live dashboard from day one, regular campaign updates, and a seat in their project management software so you can see exactly what’s being worked on each month. No black box, no “just trust us” energy. You can actually see the work happening in real time. Honestly I feel pretty lucky to have found them when I did. If you’ve been burned by an SEO company before and you’re on the fence about trying again, I get it completely. But these guys are the real deal.​​​​​​​​​​​​​​​​

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

iMark Infotech Pvt. Ltd.'s project management is good. They deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

iMark Infotech Pvt. Ltd.'s communication and speed are impressive. I appreciate their transparency. 

Are there any areas they could improve?

There's nothing I can come up with.

Do you have any advice for potential customers?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Martal Group, a B2B lead generation and sales services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish for your business?

We partnered with iMark Infotech Pvt. Ltd. to improve our organic reach, both locally and globally.

SOLUTION

What was the scope of their involvement?

iMark Infotech Pvt. Ltd. helps us with on-page and off-page SEO, ranging from link building to site optimization recommendations. The team creates backlinks, guest posts, and blog posts monthly. We receive weekly and monthly reports, and we also have a dashboard that serves as a single source of truth for our Google and Bing analytics. We recently began partnering on an SMM project as well. The SMM work involves biweekly posts and weekly performance updates.

What is the team composition?

We have account managers that I communicate with daily for SEO and SMM. Other team members are also assigned to help with the more technical aspects. 

How did you come to work with iMark Infotech Pvt. Ltd.?

We chose iMark Infotech Pvt. Ltd. because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with iMark Infotech Pvt. Ltd. in August 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Through iMark Infotech Pvt. Ltd., we’ve seen significant improvements in visibility, especially for commercial-intent keywords. We’ve nearly doubled our clicks and impressions over the past six months. The SMM work has been great as well. We’ve seen an improvement in engagement and incoming leads due to the efforts from both the SEO and SMM teams.

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

iMark Infotech Pvt. Ltd. always delivers on time and consistently goes above and beyond. We’re in contact with the team daily via email and messaging apps.

What did you find most impressive about them?

Not only does iMark Infotech Pvt. Ltd. perform well, but they’re a delight to work with at all times. Each team member is thoughtful, professional, and experienced. We value their insights and recommendations, and they always seem to value ours as well. It’s a fantastic partnership.

Are there any areas they could improve?

No recommendations at this time. 

BACKGROUND

Please describe your company and position.

I am the President of a manufacturing company 

Describe what your company does in a single sentence.

Furniture

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• SEO Optimization

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Referral

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Optimized SEO

Blog creation

Web updates

Paid ad creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased web traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and always communicated well.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

iMark Infotech Pvt. Ltd. stands out to me as they're consistently on top of their tasks and are super proactive about communicating. I also needed help with something small out of scope and they helped me without questioning it!

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

Nothing of note

BACKGROUND

Please describe your company and position.

I am the CEO of Ace Home Construction

Describe what your company does in a single sentence.

Ace Home Construction, Inc. is your premier destination for custom top-quality construction services. At AHC we pride ourselves on delivering exceptional results for all your construction needs. Our team of experienced professionals is dedicated to bringing your vision to life, whether you're building a new home, renovating an existing space, or planning a commercial project.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• SEO

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement included an in-depth website audit, keyword research specific to our services and local market, and the development of a targeted SEO strategy.

Their team optimized our website structure, on-page content, and metadata to improve search engine rankings. They also worked on local SEO enhancements, including Google Business Profile optimization and citation building, to increase our visibility in local searches. Ongoing efforts included content creation, backlink development, technical SEO improvements, and performance tracking.

Throughout the project, they maintained consistent communication, provided progress reports, and adjusted strategies based on performance data to ensure continued growth and effectiveness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes / Results

• Significant increase in organic website traffic within the first few months
• Higher rankings on Google for key construction-related and local search terms
• Increase in qualified inbound leads (calls, form submissions, and inquiries)
• Improved visibility in local search results and Google Maps
• Stronger domain authority through quality backlink growth
• Lower cost per lead compared to previous marketing efforts
• Improved website engagement (longer visit duration and lower bounce rate)
• Consistent month-over-month growth in impressions and clicks

These results directly contributed to increased project opportunities and a stronger, more competitive online presence in our market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

iMark Infotech demonstrated strong project management throughout our engagement. They consistently delivered tasks and milestones on time, with clear timelines and expectations set from the beginning.

Their team was highly responsive and easy to work with. Anytime we had questions or needed adjustments, they were quick to respond and proactive in offering solutions. They also provided regular updates and reports, so we always knew the status of our campaign and what was being worked on.

What stood out most was their ability to adapt to our needs—they took feedback seriously, made necessary adjustments without delay, and ensured their strategy stayed aligned with our business goals.

Overall, their organization, communication, and reliability made the entire process smooth and stress-free.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about iMark Infotech is their ability to combine real industry understanding with data-driven strategy. They didn’t take a one-size-fits-all approach—they took the time to truly understand our construction business and tailored everything to generate actual leads, not just traffic.

Their transparency and communication were also unique. They clearly explained what they were doing, why it mattered, and backed it up with measurable results. It never felt like guesswork.

Most importantly, they focus on ROI. Every effort they made was geared toward helping us grow our business, not just improving vanity metrics. That level of alignment and accountability is hard to find.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

Overall, our experience with iMark Infotech was very positive. If there’s one area for improvement, it would be having even more frequent check-ins or strategy calls, especially in the early stages, just to stay even more aligned on expectations and progress.

That said, their team was always responsive when we reached out and made adjustments quickly when needed. This is a minor point, and it did not take away from the strong results and overall experience.