iMark Infotech Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the CEO of an advertising and marketing company 

Describe what your company does in a single sentence.

We Help Businesses Grow Faster with Proven Growth Systems Trusted by aesthetic clinics, healthcare brands, and growing businesses to generate leads, increase bookings, and drive long-term revenue through strategy, marketing, and digital systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• SEO Services
• Server Migration and Website Updates
• LinkedIn Sales Service

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Other

Why did you select iMark Infotech Pvt. Ltd. over others?

High ratings

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO services for multiple of our companies and clients, including the update and upgrade of 2 business websites, as well as VPS server migration. Furthermore, we hired them for their LinkedIn sales services. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The SEO campaigns produced acceptable progress for some campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had constant turn over with project managers during our time. Our first project manager left the company, then the second left for a wedding, than the third project manager left the company as well. During our work with the project managers, they responded well to our needs. 

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

I enjoyed working with my sales representative there. Who was significantly helpful during the most challanging times working with the company. He was more helpful than management. 

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

I rarely leave negative reviews, but after my experience with iMark Infotech, I feel obligated to share what occurred so other business owners can make an informed decision. I hired iMark Infotech for multiple services over an extended period, including SEO, LinkedIn lead generation, website hosting/server-related work, and support for several of my businesses.

Unfortunately, my experience deteriorated significantly over time. The most serious issues began during a server migration project. The migration was handled poorly and resulted in major disruptions to my businesses. My websites experienced outages, email accounts stopped functioning correctly, and critical business systems were impacted. The situation created significant operational problems and consumed countless hours of my time attempting to resolve issues that should never have occurred in the first place. What was even more disappointing than the technical failures was the lack of accountability afterward.

Despite repeated attempts to address these concerns with management, I never received what I considered an appropriate acknowledgment of the damages caused, a meaningful apology, or a serious effort to make things right. Instead, responsibility appeared to be minimized or ignored. I also experienced multiple billing inaccuracies that required my attention. As a client, I should not have had to repeatedly monitor and challenge billing issues while simultaneously dealing with service failures. Additionally, I paid for LinkedIn lead generation services that failed to produce meaningful results. More concerning, the campaign activity eventually appeared to stop without clear communication or notification. I was left trying to determine what work was actually being performed and why progress had stalled.

Throughout the engagement, communication became increasingly frustrating. Rather than receiving proactive support and solutions, I often felt dismissed. In several interactions, the communication style came across as passive-aggressive and unprofessional, particularly when concerns were raised regarding service quality and project performance. I understand that every company can make mistakes. Technical problems happen. What separates great companies from poor ones is how they respond when things go wrong. In my case, I did not see the level of accountability, ownership, customer care, or professionalism that I expect from a company entrusted with critical business assets.

Based on my experience, I cannot recommend iMark Infotech and would encourage prospective clients to thoroughly evaluate alternative providers before making a decision. 

BACKGROUND

Please describe your company and position.

 I am the Co-Founder of an other industries company 

Describe what your company does in a single sentence.

Supply sustainable fabric and does production of uniforms, merch, brand collections

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Leads

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

40 backlinks per month, including: 20 contextual (blog) links 20 additional links (content syndication, social forum, and PDF submission links) 2 blog posts per month for your website Targeting of all 47 keywords All technical SEO fixes All on-page SEO and content optimization tasks

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased leads 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always meet deadlines and communicate well.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Quick action on solutions

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

So far so good

BACKGROUND

Please describe your company and position.

I am the CEO of Ram Exchange

Describe what your company does in a single sentence.

we resell computer electronics 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Seo services
• Google ads
• Website development

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Referral

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

they redesigned my website and Improved my seo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased traffic 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes. They responded In a timely manner via email and messaging app

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very experience and have provided quality work 

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of DaGama Digital Marketing & SEO Agency

Describe what your company does in a single sentence.

we offer digital marketing services, including SEO, website development, and Google Ads management, and social media marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Additional SEO services

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO services, including optimizing, Google business profile, increasing page speed of website, back link building, technical optimization of website, keyword, ranking research, keyword research, content, pillars, established, detailed blog posts written, and other deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Popular keywords rose in the rankings on Google.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

By using project management software, their entire team was able to communicate with me and my team in a very detailed and thorough manner. They responded to our needs immediately whenever we communicated with them. They were very diligent about communicating daily work to us.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

They provide outstanding customer service, communication, and high-quality work.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Founder of Atlanta Couple Therapy

Describe what your company does in a single sentence.

Therapy practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Google Ranking
• Website Maintenance

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Good value for cost

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Improving Google rankings, identifying the keywords our ideal clients are searching for and analyzing what competitors are ranking for. This helps shape the content strategy and ensures our site targets the right search terms. Overall deliverables: booked appoinments for therapy

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increased website traffic, increase in booked appointments + booked 15-min consultations for therapy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicate immediately, flag issues immediately, and have a quick turnover of projects.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

proactiveness in comunicating upates, their usage of Basecamp - everything is tracked

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Owner of Blue Lotus Spa

Describe what your company does in a single sentence.

Health spa

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• SEO optimization

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Referral

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website traffic increased by atleast 30%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team communicated efficientlt and tasks were handles promptly and diligently.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

The team leader Manish has been on top of things and progress reports sent every week.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

I can't think of anything at the moment. I've loved iMark Infotech Pvt. Ltd.'s services so far

BACKGROUND

Please describe your company and position.

I am the Marketing manager of a social media marketing agency

Describe what your company does in a single sentence.

Social media Marketing services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Creative ideas to enhance social handles performance

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Other

Why did you select iMark Infotech Pvt. Ltd. over others?

Other

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We’ve worked with Imark Infotech for over 2 years for social media marketing, and the experience has been great. The team is professional, creative, and always delivers on time. Highly recommended!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Very satisfied with the social media marketing services from Imark Infotech. Smooth communication, reliable support, and consistently good creative ideas throughout our collaboration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely delivery and smooth communications.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They offered a professional team and smooth communication.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

Not really

BACKGROUND

Introduce your business and what you do there.

I'm a partner at GovTransfer.com, a secure file transfer and request management platform designed for government agencies, ensuring compliance with regulations for sensitive data such as CJI, PII, and medical records.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish for your secure file transfer and request management platform?

We needed more traffic in our target market to our website.

SOLUTION

Can you describe the scope of work iMark Infotech Pvt. Ltd. handled for GovTransfer.com?

iMark Infotech Pvt. Ltd. provides SEO services, including on-page optimization, link building, and technical SEO.

What is the team composition?

We don't know how many teammates from iMark Infotech Pvt. Ltd. are assigned to our project.

How did you come to work with iMark Infotech Pvt. Ltd.?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in January 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

iMark Infotech Pvt. Ltd.'s work has resulted in additional traffic and leads.

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

iMark Infotech Pvt. Ltd. delivers on time. We communicate via virtual meetings, email, and messaging apps.

What did you find most impressive about them?

iMark Infotech Pvt. Ltd. is responsive and offers ideas on how to improve areas where we didn't even ask for help.

Are there any areas they could improve?

There's nothing we can come up with at this point.

BACKGROUND

Please describe your company and position.

I am the Executive of BLUE LOTUS SPA

Describe what your company does in a single sentence.

Massage and health spa services. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Improve SEO RANKING
• Add additional content to the website

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Referral

Why did you select iMark Infotech Pvt. Ltd. over others?

• Good value for cost
• Referred to me

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The primary task was to approve our SEO rankings on multiple search terms and phrases.  We saw rapid results within weeks and tremendous results within four months. And many search terms we were ranked on page 99 or worse. In over half of our search terms, we are now page one and only a few terms left on page 2 and three.  It's a very competitive market and Kenya and we believe these results to be outstanding. The teams, communication and professionalism was fantastic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased our website traffic by 50% and our SCO rankings for key terms by hundreds of percent. the goal was six months work and they achieved it in five months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Terrific communications and updates several times a week with both visual statistical and verbal feedback

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

They produced high-value results for a very reasonable fee.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

None that occurred to me

BACKGROUND

Please describe your company and position.

I am the President of a manufacturing company 

Describe what your company does in a single sentence.

Furniture

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• SEO Optimization

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Referral

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Optimized SEO

Blog creation

Web updates

Paid ad creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased web traffic

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and always communicated well.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

iMark Infotech Pvt. Ltd. stands out to me as they're consistently on top of their tasks and are super proactive about communicating. I also needed help with something small out of scope and they helped me without questioning it!

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

Nothing of note