iMark Infotech Pvt. Ltd.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of VLBPO, a business process outsourcing and customer engagement solutions company. We offer customized omnichannel services such as customer care, technical support, and sales support for various industries across Jamaica, Latin America, and the Philippines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish for VLBPO?

We hired iMark Infotech Pvt. Ltd. for SEO services.

SOLUTION

Can you describe the scope of work iMark Infotech Pvt. Ltd. handled for this project?

iMark Infotech Pvt. Ltd. was responsible for on- and off-page SEO, helping our website to rank. The team provided reports, keyword research, content updates, and link-building as part of their SEO work.

What is the team composition?

We worked with 6–10 teammates from iMark Infotech Pvt. Ltd.

How did you come to work with iMark Infotech Pvt. Ltd.?

We found iMark Infotech Pvt. Ltd. through an online search. We chose them over other options because of their high ratings and pricing that fit our budget.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked with iMark Infotech Pvt. Ltd. from September 2025 to June 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website's performance has worsened after six months of working with iMark Infotech Pvt. Ltd. We have lost money by hiring them. Our website traffic is low, keyword ranking has decreased, and the overall website structure has gone down. We have seen these declines in reports and observations.

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

iMark Infotech Pvt. Ltd. failed to deliver on time. We communicated with iMark Infotech Pvt. Ltd. through virtual meetings.

What did you find most impressive or unique about them?

There's nothing impressive about working with iMark Infotech Pvt. Ltd.

Are there any areas they could improve?

iMark Infotech Pvt. Ltd. could actually do the work.

BACKGROUND

Please describe your company and position.

 I am the Owner of a web design and marketing agency.

Describe what your company does in a single sentence.

We are a local web design and marketing agency specializing in Wordpress websites, seo services, ppc, etc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• To improve our SEO results/visibility
• To acquire more customers
• To outsource work

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Other

Why did you select iMark Infotech Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have hired them to manage our SEO for our agency's website and they've done great, we've been improving rankings for multiple keyword phrases, they've built out a ton of pages on our website, blog posts, backlinks, etc.

They've been so great, I've decided to outsource my services to their team for my clients as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic, increased seo rankings for multiple keywords/phrases, leads, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, almost every time, they delivered on time. It was very rarely that items were delayed and when delayed, only by a few days max. They always responded to my outreach attempts and addressed any questions/concerns I've had.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their follow-up communication and thoroughness stood out.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the director of Circa, an e-commerce jewelry company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iMark Infotech Pvt. Ltd.?

We needed help with SEO marketing services to increase our daily organic traffic, domain ranking, and keyword optimization.

SOLUTION

What was the scope of their involvement?

iMark Infotech Pvt. Ltd. provides monthly SEO tasks, including optimizing our website, creating blogs, and increasing our domain ranking and trust with Google to increase our visibility as a business and gain more customers and awareness. The team also provides press releases, advice, website analytics, and keyword analysis.

What is the team composition?

We work with 2–5 teammates from iMark Infotech Pvt. Ltd, and Vibhu is our amazing account manager

How did you come to work with iMark Infotech Pvt. Ltd.?

iMark Infotech Pvt. Ltd. was referred to me, and their pricing fit our budget and had good value for the cost.

What is the status of this engagement?

We started working with iMark Infotech Pvt. Ltd. in March 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

iMark Infotech Pvt. Ltd. has helped us increase our daily organic traffic to 300+ hits in our targeted regions. We’ve also seen top rankings for our keywords, domain authority, and daily traffic. Our sales conversion rate has increased to 0.5%, and our average session duration has increased to 58 seconds.

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

iMark Infotech Pvt. Ltd. delivers on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

iMark Infotech Pvt. Ltd.’s fast service, attention to detail, resolution, and consistent results are impressive.

Are there any areas they could improve?

They could keep WhatsApp or faster communication methods.

BACKGROUND

Please describe your company and position.

 I am the Founder and CEO of an advertising & marketing company 

Describe what your company does in a single sentence.

The company is a full-service digital marketing agency specializing in website design, local SEO, and paid advertising for healthcare practices and home service businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Find a reliable white-label partner to handle SEO and PPC fulfillment for our agency’s growing client roster
• Maintain consistent quality and turnaround time so we could confidently deliver work under our own brand
• Scale our service capacity without having to build out an in-house SEO/PPC execution team

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

iMark Infotech serves as our white-label SEO and PPC fulfillment partner, executing campaign work on behalf of client accounts we manage under our own brand. Their deliverables include ongoing local and technical SEO execution, on-page optimization, keyword research and tracking, and PPC campaign management across client accounts in the healthcare and home services industries. They work directly within our processes and reporting structure, delivering work products we review and pass through to our clients, including monthly performance reporting and campaign updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with iMark Infotech, we’ve seen consistent improvements in organic visibility and search rankings across the client accounts they support, along with steady performance from the PPC campaigns they manage. Their reliable turnaround times have let us scale our fulfillment capacity without adding headcount internally, which has directly supported our own agency’s growth. We consider them a dependable extension of our team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at iMark Infotech has been consistent and dependable in their project management. Deliverables come back on time, and when we’ve needed adjustments or had specific client requirements, they’ve been responsive and flexible in accommodating them. Communication with Manish and Geetika is clear and proactive rather than something we have to chase, which matters a lot for a white-label relationship where we need to trust the work without micromanaging every step. Any issues that have come up have been addressed quickly and without friction.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about iMark Infotech is the personal, hands-on involvement from Manish and the team. Rather than feeling like a faceless outsourced vendor, they operate as a genuine extension of our agency — understanding our processes, communicating proactively, and treating our clients’ work with the same care we would ourselves. That level of partnership is hard to find in white-label fulfillment, where it’s common to feel disconnected from the people actually doing the work. Manish’s responsiveness and knowledge of SEO and PPC have made it easy to trust them with client-facing results.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

Honestly, it’s hard to point to anything major. If we had one suggestion, it would be even more proactive reporting on campaign trends before we have to ask — but this is a minor note on an otherwise strong partnership.

BACKGROUND

Please describe your company and position.

I am the Founder & Director of Azurlis™ Botanical Skin Care

Describe what your company does in a single sentence.

Manufacturing + Online Botanical Skin Care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Improve web visibility for increased sales.
• Recognised as an expert and authority in the sector.

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Review of the current website content and structure with a view to improve customer experience that will lead to increased sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased traffic and new customer sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely well organised team, responsive and well informed on the sector as well as customer demands. The Team ais lead by a senior Salex Exec that ties the components together, but each of the team are extremely competent and complimentary in skills. An excellent organizational structure.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This is a company that values people, not just profit. Their integrity and ethos is quite unique in the sector. Their values align to ours, so it was a no-brainer to work with them.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

I can't think of any examples right now. However, there are always improvements that can be done and any good team would be identifying areas that can be adjusted. I'm sure that the iMark Infotech Team will identify areas of improvement and will respond to customers suggestions.

BACKGROUND

Please describe your company and position.

I am the Teacher of L'arabe maîtrisé

Describe what your company does in a single sentence.

I teach French and Arabic as foreign languages to adults online and I also provide translation services from and into Arabic, French, English, Spanish.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Improve the SEO on my Arabic website
• Launch a specific SEA campaign for my French website

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Keyword research

Technical issues on the website

Optimisation of the homepage

Optimisation of the website in general

Tracking of conversions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improvement of the homepage and optimization of the website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are always very responsive and competent. The team is available and when we had issues with the website they manages to find a solution quickly.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were competent and really easy to work with because they are kind and they take all the necessary time to make sure everything is clear for the client, especially when it comes to specific technical aspects of the work.

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

No improvement, keep putting on the video on calls, it always makes the interaction nicer and easier!

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a cleaning products and services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish for your business?

We hired iMark Infotech Pvt. Ltd. for SEO and PPC ads management. Our goal was to increase our organic traffic and leads.

SOLUTION

What was the scope of their involvement?

iMark Infotech Pvt. Ltd. has been handling our SEO and PPC ads management. Their work includes keyword research, content creation, technical SEO, ad copywriting, and campaign setup.

What is the team composition?

We’ve been working with 2–5 teammates from iMark Infotech Pvt. Ltd.

How did you come to work with iMark Infotech Pvt. Ltd.?

We found iMark Infotech Pvt. Ltd. through a referral. We chose them because they offered good value for the cost.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with iMark Infotech Pvt. Ltd. in July 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

iMark Infotech Pvt. Ltd.'s work has resulted in our website ranking on the first page of Google for our selected keywords. We have over 30 keywords ranking in the top three on Google. Additionally, we've seen an increase in leads.

I’ll be honest, I was pretty burned by my last SEO experience. Spent eight months with another company paying nearly double what I pay now and had almost nothing to show for it organically. When I first got on a call with iMark they walked me through exactly what had been done and more importantly what hadn’t been done by my previous agency. That consultation alone was eye opening. That was eight months ago. I’m now heading into my busy season and for the first time I’m not scrambling to run ads just to get leads coming in. They’re coming in organically and consistently, and I’m ranking at the top of Google for basically all of my target keywords. I haven’t even touched my ad spend yet. What I really appreciate about them is how transparent they are about everything. You get a live dashboard from day one, regular campaign updates, and a seat in their project management software so you can see exactly what’s being worked on each month. No black box, no “just trust us” energy. You can actually see the work happening in real time. Honestly I feel pretty lucky to have found them when I did. If you’ve been burned by an SEO company before and you’re on the fence about trying again, I get it completely. But these guys are the real deal.​​​​​​​​​​​​​​​​

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

iMark Infotech Pvt. Ltd.'s project management is good. They deliver on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

iMark Infotech Pvt. Ltd.'s communication and speed are impressive. I appreciate their transparency. 

Are there any areas they could improve?

There's nothing I can come up with.

Do you have any advice for potential customers?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of Martal Group, a B2B lead generation and sales services company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish for your business?

We partnered with iMark Infotech Pvt. Ltd. to improve our organic reach, both locally and globally.

SOLUTION

What was the scope of their involvement?

iMark Infotech Pvt. Ltd. helps us with on-page and off-page SEO, ranging from link building to site optimization recommendations. The team creates backlinks, guest posts, and blog posts monthly. We receive weekly and monthly reports, and we also have a dashboard that serves as a single source of truth for our Google and Bing analytics. We recently began partnering on an SMM project as well. The SMM work involves biweekly posts and weekly performance updates.

What is the team composition?

We have account managers that I communicate with daily for SEO and SMM. Other team members are also assigned to help with the more technical aspects. 

How did you come to work with iMark Infotech Pvt. Ltd.?

We chose iMark Infotech Pvt. Ltd. because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We started working with iMark Infotech Pvt. Ltd. in August 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Through iMark Infotech Pvt. Ltd., we’ve seen significant improvements in visibility, especially for commercial-intent keywords. We’ve nearly doubled our clicks and impressions over the past six months. The SMM work has been great as well. We’ve seen an improvement in engagement and incoming leads due to the efforts from both the SEO and SMM teams.

How did iMark Infotech Pvt. Ltd. perform from a project management standpoint?

iMark Infotech Pvt. Ltd. always delivers on time and consistently goes above and beyond. We’re in contact with the team daily via email and messaging apps.

What did you find most impressive about them?

Not only does iMark Infotech Pvt. Ltd. perform well, but they’re a delight to work with at all times. Each team member is thoughtful, professional, and experienced. We value their insights and recommendations, and they always seem to value ours as well. It’s a fantastic partnership.

Are there any areas they could improve?

No recommendations at this time. 

BACKGROUND

Please describe your company and position.

I am the Founder of ApplaSo

Describe what your company does in a single sentence.

Digital Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• SEO

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Everyone, I. mean everyone in IMark is extremely professional, knowledgeable, responsible and truly care about delivery the results not only for my client but also for my own company. They were always available to listen to your concerns and were extremely responsive. Highly recommended! The SEO project that I had with them was a huge success in a short period of time! Thanks for your hard work and keep up the good work! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They have increased the search results dramatically in short period of time. They have injected all necessary work in very timely manner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The PM and other members were always there when I needed something and need to change or edit or improve the campaign. They are really professionals! 

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great value for the work they deliver and very courteous and professional. They really cared about my clients. 

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

I am very satisfied. 

BACKGROUND

Please describe your company and position.

I am the Business Owner of New Era Remodeling & Repairs, LLC

Describe what your company does in a single sentence.

Home improvement/remodeling

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire iMark Infotech Pvt. Ltd. to accomplish?

• Search Engine Optimization (SEO)
• Website Maintenance

SOLUTION

How did you find iMark Infotech Pvt. Ltd.?

Online Search

Why did you select iMark Infotech Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from iMark Infotech Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO & Website Maintenance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I hired iMark Infotech 5 months ago to fix the problems my website had and to perform search engine optimization (SEO) to improve visibility on Google, Bing, and Yahoo. I’m extremely pleased with their performance. My website is now error-free, and my business is ranking really well for the keywords we selected.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager, Sanjna Jasse, and her team are very talented and have excellent communication skills. They always respond to my questions and requests promptly. We often have video conferences so we can discuss the issues face-to-face. During the video conferences, we share our screens, which helps us to understand and resolve the issues effectively and quickly.

What was your primary form of communication with iMark Infotech Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

In the past, I have worked with a few other website maintenance companies that were not as skilled or as honest as iMark Infotech. I’m amazed at how their employees conduct themselves with dignity, honesty, and integrity. Their fees are very reasonable for the excellent services they provide. They are also very organized and fully understand the value of customer service. 

Are there any areas for improvement or something iMark Infotech Pvt. Ltd. could have done differently?

No, they are already great. I highly recommend them to any entity that needs website maintenance, search engine optimization, social media marketing, web development, mobile app development, and many other services website owners may need. Thank you, Sanjna & associates, – you guys are the best!