Emizen Tech

BACKGROUND

Please describe your company and your position there.

I'm a co-founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emizen Tech, and what were your goals?

We hired them to create the company's e-commerce website.

SOLUTION

How did you select Emizen Tech and what were the deciding factors?

• Expertise in Magento development
• Knowledge and experience of the developer who would work for me

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Magento 2.0. Develop certain key features for the website, which are slightly challenging to implement and require in-depth knowledge of the Magento core code.

How many people from the vendor's team worked with you, and what were their positions?

1. Developer
2. Development Lead
3. Project Coordinator
4. Tester
5. Deployment Engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

UX of the website has improved tremendously since hiring them. Certain basic features that were lacking in the website have now been completed by them. Also, worked on certain difficult to implement features, that I wasn't sure if they will be able to do. But they were able to deliver with relative ease

Describe their project management style, including communication tools and timelines.

Trello is used for task management. Daily reports on work done are sent by Project Co-ordinator. The developer working on my project is always available to chat. However, task timelines before a task is started are not provided. I feel like cost analysis of the task before starting it should be provided, as that would help the company hiring them to allocate cost and resources accordingly.

What did you find most impressive or unique about this company?

The overall knowledge and expertise of the developers are commendable. They know Magento inside out and can help you with the most challenging of tasks related to the framework. The team is not reliant on one person for this knowledge, multiple people with this knowledge and expertise are available for help, so you are never in trouble with regards to the completion of a feature.

Are there any areas for improvement?

Company founders are a little hesitant to talk to their clients once the project has resumed. I feel like for the benefit of the company, and for the benefit of the client, and also for a client-vendor relationship, they should be more forthcoming to interact with the clients. Other than that, they are doing a fantastic job.

BACKGROUND

Introduce your business and what you do there.

We’re a web development company that also offers digital marketing and e-commerce related services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emizen Tech?

We needed help with Magento projects.

SOLUTION

What was the scope of their involvement?

Emizen Tech helps with multiple projects, supporting frontend development work.

What is the team composition?

We work with around 10 developers from Emizen.

How did you come to work with Emizen Tech?

They were recommended to us.

How much have you invested with them?

We’ve spent between $10,000–$25,000 on their services.

What is the status of this engagement?

We started working with Emizen around May 2020, and it’s an ongoing engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They provide daily updates on the progress of their work, quick turnaround, and overall good work.

How did Emizen Tech perform from a project management standpoint?

They are always available for questions. They provide regular updates. They tell us when there are absences and fill them with another quality developer. Communication is great.

What did you find most impressive about them?

I’m most impressed by Emizen Tech's speed and reports. They also have a great work ethic.  

Are there any areas they could improve?

No, I don’t think that there’s anything their team needs to do.

Do you have any advice for potential customers?

Have the confidence to approach them because Emizen Tech has high standards. Try them out and the results will follow.

BACKGROUND

Please describe your company and your position there.

Glorify is a SaaS based design platform, specifically developed to assist the ever-growing ecommerce entrepreneurial base to create attractive outstanding marketing materials at affordable cost that help them to stand out in a highly competitive industry.  My position is co-founder and COO in the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emizen Tech?

We hired Emizen Tech to create social sharing integrations for our application. This included sharing features across social channels like, facebook, instagram, linkedin, pinterest, tumbler etc. It also involved integrations with web builder platforms like wordpress, shopify, wix and other.

What were your goals for this project?

We required for the features to work well and then later for it to be integrated with Glorifyapp applications. UX/UI designs were provided to Emizen Tech and their job was to implement it.

SOLUTION

How did you select this vendor?

We found Emizen Tech on clutch along with a few other vendors. Emizen Tech showed great professionalism, able to understand requirements quickly and easily. The founder was easy to speak to and to work out all the details with.

Describe the project and the services they provided in detail.

They developed the integrations and then worked with our internal team to get the implementation done. The project began with a discovery call to identify the requirements. Emizen Tech followed up with research and provide different solutions. Not much explanations or hand holding were required. Once development was completed Emizen Tech provided documentation to our internal team to complete the integrations. Any issues were resolved by active participation from Emizen Tech.

What was the team composition?

We had a great project manager who happened to also be the founder of the company and 1-2 main high end developer to get the project completed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is very important for the growth of our company. We are very much committed to our product development. This project was a great milestone ticked off the development road map.

How was project management arranged and how effective was it?

Project management was very impressive. Regular communications and immediate response. Slack, whatsapp and skype was used for back and forth communication.

What did you find most impressive about this company?

Clients have great access to project manger and backend developers. Open and responsive communication and feedback. Willingness and ready to implement feedback, changes and suggestions.

Are there any areas for improvement?

Very little they could improve. Only suggestion would be to finalise on costing before starting on development so that leaves no misunderstanding later.

BACKGROUND

Please describe your company and your position there.

Bullseye Websites, or BWS, is a UK-based website development and design company. After working for several Fortune 500 companies, including Xerox, EDS and Ricoh, we formed this company to serve the ever-growing need for creative, aesthetic and affordable web design. I am working as a Project Manager with Bullseye websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emizen Tech?

We were facing issues in managing the leads we received for the various services which we offer such web development, web designing etc. We needed a one complete system to manage leads and syncronized to our website. Also we needed to solution for managing all the leads from calls as well.

What were your goals for this project?

EmizenTech helped us in synchronizing the leads generated from our website to Salesforce and converting the lead to opportunity. After that the project included the complete lead management, capturing leads from incoming calls, support calls and campaigns.


SOLUTION

How did you select this vendor?

I was looking for the best company to help us out in lead management. I came across the reviews on clutch and found out EmizenTech. They had great reviews and have delivered great projects. After that I contacted them and discuss the whole requirement and they cleared all my queries and concerns. They were very responsive and conveyed everything with details.


Describe the project and the services they provided in detail.

EmizenTech helped us in synchronizing the leads generated from our website to Salesforce and converting the lead to opportunity. After that the project included the complete lead management, capturing leads from incoming calls, support calls and campaigns.


What was the team composition?

I worked with 2 of there team members.


RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The evidence of this engagement is that, we are having better lead management system. We can now easily keep records of all the leads and progress. We are not missing out on any lead. This system has saved alot of time and business. 


How was project management arranged and how effective was it?

They worked on time tracking tools through which we can keep the record of the project status and also they used trello to manage the tasks and provided me timely updates so I always knew about the progress of the project.


What did you find most impressive about this company?

The most impressive thing about EmizenTech was, they always kept me as the part of their team or I would say the project which helped me know the progress and understand all the parts of the project and most importantly they delivered within their committed timeframe.


Are there any areas for improvement?

I personally don’t think that they are lacking in any aspect. They have the best team with a great approach, concepts, and communication.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder of Eqquinox Infosoft Private Limited.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emizen Tech?

We were looking to have a mobile app developed.

SOLUTION

What was the scope of their involvement?

After advising me and telling me what the app needed, Emizen Tech did the development and design of the mobile app. They made it for Android, adding functionality that allows us to upload new products, and provide our employees with daily details of what work needs to be done.

The team made the backend such that I can track the stop loads and input details and updates. They are going to be working on some website projects, as well.

What is the team composition?

There are approximately 15 people on their team, including developers. I mainly interact with the business analyst. 

How did you come to work with Emizen Tech?

Emizen Tech was recommended by a friend. We discussed the project, and they had many helpful solutions, which was the main reason we chose to work with them.

How much have you invested with them?

We’ve spent $100,000.

What is the status of this engagement?

We began working together around December 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app works well, the feedback has been positive, and the output was great.  I’m very satisfied.

How did Emizen Tech perform from a project management standpoint?

The developers shared feedback for optimization, and the project was delivered on time. We communicate via email and phone.

What did you find most impressive about them?

They understood the challenges and requirements and provided a proper solution. Overall, it's been a great experience.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

They are the right team to help you find a solution for your project.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of HairBow Center. We’re a crafting supplier. We sell ribbons and embellishments for the ribbon and hair bow industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emizen Tech?

We were experiencing slow page loads, some generalized errors, and we mainly brought them in as a consultant to uncover where the real slowdowns were. On top of that, they helped with image optimization and loading processes to bring our pages up to speed.

It boils down to two different things. Initially, we contacted them to assist us with some website performance issues with our Magento 2 installation. Once we were comfortable with their level of expertise, we started asking them about what else they can do. We found out they were proficient in Python and a few other languages, so we had them write the code for our cloud-based ERP software.

SOLUTION

What was the scope of their involvement?

First, they helped us optimize the entire site. After that, they began working on our ERP system.

The first application we built with them was a cycle counting and inventory application to streamline our processes. Essentially, they created a mobile app that we can go in and quickly search for a groping of products that match a certain filter. It pulls data from our ERP through the API and displays it in a way that’s very user-friendly. It allows us to bulk edit and quickly push out corrected quantities of multiple items in a streamlined fashion.

Now we’re building a new that’s going to integrate messaging as well into our CRM and ERP. Basically, they’re tying that all together.

What is the team composition?

I’ve been dealing with three.

How did you come to work with Emizen Tech?

I found them on Clutch and read through their reviews. I found out that they worked with other companies with similar challenges and their reviews were very good. Then, in my initial conversation with them, they were very responsive and seemed to have a good handle on what we wanted to accomplish.

How much have you invested with them?

We’ve spent about $7,000 so far.

What is the status of this engagement?

We started working together in February 2020 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

 Regarding page speed, they were able to we were able to get about 30% improvement on the pages that they worked on. The app is fully live now and we’re using it. The app alone is going to save us between 30%–50% man-hours when it comes to doing large cycle counts. It’s a much better UI. They custom-designed it to fit our needs specifically.  

How did Emizen Tech perform from a project management standpoint?

They used a time tracking tool that they suggested, so I get reports. As far project management goes, our project manager and I check in on Skype several times a week to make sure everything is staying on track.

What did you find most impressive about them?

The quality of their code is excellent. We’ve had to make very few revisions. Often, other offshore development teams struggle with understanding what we’re looking for. In contrast, Emizen Tech has done a very good job conceptualizing our vision and turning it into a reality.

Are there any areas they could improve?

I honestly don’t have anything negative to say about them.

Do you have any advice for potential customers?

Be clear about your objectives and stay in touch. They’re very responsive.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an AI solutions provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emizen Tech?

We needed someone to help us with overflow work.

SOLUTION

What was the scope of their involvement?

Emizen Tech worked on one of our AI projects. Their team supported us because we were already occupied. In order to finish the project on time, we needed some help.

I can’t go into detail because we signed an NDA, but it was a huge project for a government agency. We gave them the complete scope of work. They did an analysis and got all of the information online to find the best possible solution. 

What is the team composition?

We were in contact with the project manager.

How did you come to work with Emizen Tech?

I visited their office three years ago, as I had a friend who worked in the company. When I needed help, I already knew they were a good company. I had a call with them, and my co-founder went to their office again.

How much have you invested with them?

We’ve spent more than $3.2 million.

What is the status of this engagement?

We worked together from April–June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did perfectly. It’s one of the best automation systems in the world. They’re a good company. Whenever you deliver an IT product, there are some things that need changes, and they made those changes.

How did Emizen Tech perform from a project management standpoint?

Project management was really good. They were very supportive and available 24/7. They delivered on time. I communicated with them via WhatsApp. My team communicated via email.

What did you find most impressive about them?

Communication was the best. Any company or project works on the basis of communication. If the communication is good, you can save a lot of time. They were always available, even on the weekends or in the middle of the night.

Are there any areas they could improve?

They could have had more resources on the project, but they finished on time.

BACKGROUND

Please describe your company and your position there.

I am the founder of a daily fantasy sports game.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emizen Tech?

We were looking for our existing fantasy sports mobile application enhancement services

What were your goals for this project?

We were working for this project since long and we were looking for some new enhancements, I came in contact with project manager Mr. Dhruv and Mr. Vivek initially

SOLUTION

How did you select this vendor?

I am familiar with clutch and if you see my previous vendor was also selected from clutch only and it was also a good experience with them but I was looking for more professional UI/UX guideline company which can be useful, so I found emizentech and their members guided and tell me exactly what I was looking for

Describe the project in detail.

Fantasy Cricket Application: our company is a Daily Fantasy Sports (DFS) game that enables cricket hobbyists and casual sports fans to play cash based quick, simple and interesting games to showcase their cricket knowledge and analytical skills. We run games for all international matches and popular domestic series such as Indian Premier League, Big Bash League. knowledge and analytical skills. We run games for all international matches and popular domestic series such as Indian Premier League, Big Bash League.

What was the team composition?

Project manager, Designers, Android Developers, Website developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It succeeds you can review the Live link here and I am getting excited to see my customer rates are getting high.

How effective was the workflow between your team and theirs?

It was good and their was clear communication between the team and my project managers were working hard to get the output.

What did you find most impressive about this company?

Their communication, fast response, and UI/UX guide journey are impressive.

Are there any areas for improvement?

As of now "No"

BACKGROUND

Please describe your company and your position there.

We are the importer of a number car audio systems for the South African market. We have also developed our own brand system. I am the technical manger and in charge of testing and development of new and current products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emizen Tech?

We had the need for an Android app for our system to allows our clients access to our Apps used on our units as well as an easy way to update their device.

What were your goals for this project?

We wanted the App to be able to comply with all of our requests and for it to be very easy to use and navigate for our clients.

SOLUTION

How did you select this vendor?

I did an online request for a developer and they were the first to contact me and present me with the perfect solution.

Describe the project in detail.

We needed an Android app that is connected to a server and a dashboard for us to be able to load Apps and OS updates as well as adding passwords to selected items. The uploaded Apps must be able to be downloaded and installed for the created app. For the OS and MCU updates the client would need to enter his email address and then receive a link with instructions on how to do the update.

What was the team composition?

The team comprised of 3 developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was done in the most impressive time frame with all our needs met.

How effective was the workflow between your team and theirs?

The communication was done on Skype and Whats up and every question / request was answered with in a couple of minutes.

What did you find most impressive about this company?

They worked after hours and were always very accommodating to changes and new ideas.

Are there any areas for improvement?

I was very satisfied with all that they have done for us.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emizen Tech?

We needed someone to develop an e-commerce website and a native app to sell bicycles and skateboards.

SOLUTION

What was the scope of their involvement?

Emizen Tech developed our e-commerce website using Magento. They created it such that it has two parts. One is for bicycles and the other for the skateboards. The team added functionality in the bicycle section that allows users to browse available options and buy parts.

Additionally, users can rate the product, order the product, see the description, and also customize what kind of handle they want, etc. In the skateboard section, they added features that allow users to pick what kind of print they want on their skateboards. 

There are options available to choose from and users can also pay and track their delivery. Emizen Tech added the same functionality in the application, allowing people to log in, browse the products, place orders, and pay online.

What is the team composition?

I was in contact with the project manager, and there were 4–5 other people working on our project, including a business analyst.

How did you come to work with Emizen Tech?

I did a Google search and interviewed 3–4 companies. We chose Emizen Tech because they’re experts in the e-commerce development domain.

How much have you invested with them?

We spent $55,000.

What is the status of this engagement?

We worked with them from April–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are reliable. We agreed on a fixed price and they stuck to the price. The quality of their work is good, and there haven’t been any bugs.

How did Emizen Tech perform from a project management standpoint?

The project management was good. The team used Trello and Slack, and their communication was really good. I could reach the project manager at any time even in the middle of the night. It was a pleasurable experience working with them.

What did you find most impressive about them?

They were experts in their domain, and they developed the products very fast.

Are there any areas they could improve?

No, I have no suggestions. They’re really professional.

Do you have any advice for potential customers?

I’ve already recommended them 2–3 times.