eDOT Solutions

BACKGROUND

Please describe your company and position.

I am the CTO/COO of innoVia Productions

Describe what your company does in a single sentence.

We provide white glove service for our clients for all of the their technology needs for their meetings they plan and organize globally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eDOT Solutions to accomplish?

• Build a virtual event platform
• Move quickly
• Integrate into our team

SOLUTION

How did you find eDOT Solutions?

Other

Why did you select eDOT Solutions over others?

Other

How many teammates from eDOT Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zenevent, our virtual event platform, was kicked off just as the pandemic was closing down face to face meetings around the world.  Our clients needed a platform to continue to hold meetings.  As we work orimarily in pharma, life sciences and financial services, many of our clients are legally required to hold the meetings.  We had a quick requirements gathering with our clients, who had limited experience with virtual events.  We knew going in that this project would be built and deployed agilely in phases, with tight turn arounds, as live meetings do not shift dates if the system isn't ready.  The scope below is where the project ended up, the scope grew rapidly.

The overall scope is as follows

• A reasponsive website that worked on standard browsers and mobile platforms
• Secure access
• Integrate all aspects of meetings 
  • General Sessions
  • Breakouts
  • One to many sessions and intereactive sessions
  • Sponsors
  • Exhibits
  • Gamification
  • Networking
  • Analytics
• Integrate various off the shelf technology 
  • AWS
  • MS SQL
  • Vimeo (Streaming)
  • BlueJeans (Browser based interactive sessions)
  • Dolby.IO (Gamification, small meetings, second screen)
  • MeetingPulse (Attendee engagement)
  • Whiteboarding (various providers)
  • Zoom (Non-Browser based interactive meetings)
• Scalable 
  • From 20-20,000 attendees
  • From single session events to events with hundreds of sessions, 100s of exhibitors, 100s of sponsors, etc.
•  Hybrid meetings - once face to face returned
• Second screen functionality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have used eDot since 2006 at various organizations I have been with.  When this opportunity came up for me to join innoVia to build and manage a virtual platform, my first call was to eDot.  Once they were on board, I joined innoVia.  I knew this project would be large, complex and would grow as we were developing.  I needed eDot's ability to join me, not as a vendor or partner, but as team mates on this journey.  I needed their ability to take my designs, ask great questions and deliver great code.  

Prior to the pandemic, innoVia had not done any virtual meetings on a platform.  By the time pandemic was over, we had completed hundreds of successful meetings on the Zenevent platform.  This is the strength of our teamwork.  Our clients would ask for features, we would quickly determine feasibility and build/test/deploy for their events.  We had a matrix of over 100 features that were in development and what shows were using them so we could determine what would be built/tested/deployed next.  We hit every date, delivered every feature.  Some months, we had 20 or more deployments.  

Our clients loved our flexibility.  A great example is a financial services client did their site walk through on a Friday for an event launching Monday and asked for several last minute changes.  We indicated we would see what we could do, if anything.  We came together, got requirements together, prioritized the various requests and met with the eDot team Friday night.  Sunday morning all of the changes were in production so they could be incorporated into the event site.  Monday the event was live for 5,000 people with all of the new features.  The clients were ecstatic.   

Our internal team and clients could not have been happier with the support of eDot.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As this was not my first project with eDot or other providers, I knew based on the size, complexity, number of team members, geography/time zones, that we would need a project management tool.  We started the project with TeamWorkLive, which we had used on previous projects, but quickly moved to ClickUp. 

The project was broken in various scrums, as mentioned on previous responses, we could have 20 deployments on a busy month, though thankfully this was the exception.  Our average was closer to 2-3 deployments per month. 

On our end, we would provide the documentation for the functionality, grouping them together into common sections were we could.  We would load these into ClickUp.  We would have a planning meeting, review the new features, review our feature grid/roadmap to see when the various features were required for client events.  eDot would assign the features to the various scrums, based on the deployment dates.  We worked as a team within ClickUp, using it for questions/clarifications, testing, etc.  Once an item was ready, it would be put on the deployment schedule. 

eDot was great at keeping ClickUp up to date so our team of Event Producers knew when the features they needed for upcoming events were going to be ready.  

What was your primary form of communication with eDOT Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I have worked with numerous companies in the custom software space.  To me what seperates eDot is the relationship we have. The eDOT Solutions team goes above and beyond, integrates into our team and process to deliver exceptional products.  They care about us and our clients and ensure our sucess.

Backing up the relationship, is a high quality team of dedicated professionals who deliver great product.  

The best compliment I can give is that we often forget that they are not our employees.  They embrace our culture, sometimes more than our team, know and care about our clients and are great people to work with.  

Are there any areas for improvement or something eDOT Solutions could have done differently?

Not really.  We continue to use eDot, though the project size is much smaller due to the return to face to face meetings.  

BACKGROUND

Please describe your company and position.

 I am the Director of an information technology company 

Describe what your company does in a single sentence.

Weprovide project and product management, analytics, and digital transformation consulting services, helping organizations translate complex business requirements into scalable technology solutions. Our work spans AI-enabled analytics platforms, business intelligence solutions, SaaS product development and delivery, and specialized RWE and eClinical data collection platforms supporting observational studies, chart abstraction, patient registries, and broader healthcare research.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eDOT Solutions to accomplish?

• Design, develop, deploy and support a scalable, HIPAA-compliant SaaS EDC platform supporting multiple HEOR studies

SOLUTION

How did you find eDOT Solutions?

Referral

Why did you select eDOT Solutions over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from eDOT Solutions were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

1. Design, develop, deploy, host, and support a secure, scalable, HIPAA-compliant SaaS EDC platform support multiple concurrent observational studies, chart reviews, registries, and longitudinal data-collection programs in the HEOR space. 
2. Translate study protocols, eCRFs, analytical requirements, and operational workflows into configurable digital solutions.
3. Manage requirements, project delivery, testing, releases, change control, and ongoing production support.

Key Deliverables:

1. Configurable electronic case report forms, eligibility workflows, cohort logic, repeating forms, multilingual content, and role-based access.
2. Functional and technical specifications, screen mockups, validation rules, audit trails, and data-quality controls.
3. Secure AWS-hosted environments with encryption, access controls, monitoring, backups, and de-identification or date-shifting capabilities.
4. System testing, regression testing, UAT support, defect resolution, production deployment, and post-release verification.
5. Analysis-ready data exports, data dictionaries, coded values, variable labels, and study-specific transformations.
6. Ongoing hosting, maintenance, user administration, issue resolution, form updates, data corrections, and study lifecycle support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Successfully delivered and supported multiple  HEOR and RWE studies on a common SaaS EDC platform.
2. Enabled multiple concurrent studies across pharmaceutical clients, sites, cohorts, and languages.
3. Reduced study build time through reusable platform components, standardized workflows, and configurable eCRFs by 20%
4. Improved data quality across the boad through rigorous validation, eligibility logic, audit trails, and controlled record-locking processes. 
5. Provided secure, HIPAA-compliant AWS hosting with ongoing monitoring, backups, access controls, and production support.
6. Delivered consistent, analysis-ready data exports, reducing manual data preparation and reconciliation effort.
7. Supported complex multicenter and multilingual studies from requirements through UAT, production launch, and study closeout.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

eDOT's project management was  effective, highly responsive. They delivered key milestones on time, clearly communicated progress and risks, and adapted quickly to changing study requirements, tight timelines, and stakeholder feedback. Their team was proactive in resolving issues and remained dependable throughout development and support lifecycle. 

What was your primary form of communication with eDOT Solutions?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

eDOT has the ability to combine strong technical experience, with a clear understanding of complex HEOR and real-world evidence study requirements. They consistently translated detailed research requirements into practical, user friendly forms, while remaining responsive, flexible, and highly dependable throughout the project lifecycle.

Are there any areas for improvement or something eDOT Solutions could have done differently?

None that I can think of. 

BACKGROUND

Please describe your company and position.

I am the Ex Country Manager of a marine services company

Describe what your company does in a single sentence.

Ours is a Marine Class Approved Organzation, based out of Singapore, & leading in Offering Marine related services of Inspections, Surveys, Reports & Certification

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eDOT Solutions to accomplish?

• To develop a suitable Advanced Software Module - Marine IHM (Inventory of hazardous Materials) Maintenance & Records

SOLUTION

How did you find eDOT Solutions?

Online Search

Why did you select eDOT Solutions over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from eDOT Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Software developement of Module that encompases the Marine requirements of Inventory of Hazardous materials as per "Hong KOng Convention" for Safe & Environmentally Sound Recycling of Ships 2009 (&) EU Convention 1257 of 2013. 

This includes developement in software formats starting with log-in to the module, tracking of hazmats, recording in customized Tracking sheets, receiving Declarations in customized form of Material Declarations & Suppliers Decl of Comformities.  

Further the Module would be accessed by All our numerous Clients, Marine Statutory Inspectors & Surveyors on-line to verify compliance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key measurable Outcomes are ease of working on a software module, handle many more customers by staff, professional approach for Clients & Other Statutory authorities worldwide.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivery was delayed slightly. However this was also due to incorporating advanced measures & clear understanding of marine objectives

What was your primary form of communication with eDOT Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their professionalism in work-related suggestions, additionally positive Attitude & POliteness to please Customers 

Are there any areas for improvement or something eDOT Solutions could have done differently?

NO comments & wish them every success in their endeavours

BACKGROUND

Please describe your company and position.

I am the Hon. Chairman of IME(I) Publications, Library & Website Sub Committee of The Institute of Marine Engineers (India)

Describe what your company does in a single sentence.

The Institute of Marine Engineers is premier body representing marine engineering professionals from India

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eDOT Solutions to accomplish?

• re=development of IME(I) Website

SOLUTION

How did you find eDOT Solutions?

Referral

Why did you select eDOT Solutions over others?

• Pricing fit our budget
• Good value for cost

How many teammates from eDOT Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Re-development of IME(I) Website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

increase in wensite traffic by 25 %

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Met deadlines, communicated efficiently and responded quickly

What was your primary form of communication with eDOT Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They offered excellent communication

Are there any areas for improvement or something eDOT Solutions could have done differently?

Become more cost effective