BigStep Technologies Pvt. Ltd.

BACKGROUND

Please describe your company and your position there.

I am the product manager at GatheringUs, a free comprehensive memorial site that brings together communities after the death of a loved one. We offer resources for families and friends to get support as they go through their journey. They can create an online memorial, publish an obituary, share photos, and send event invites in addition to crowdsourcing funds.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd.?

We hired BigStep Technologies Pvt. Ltd. to customize our off-the-shelf software package.

What were your goals for this project?

We needed them to customize the software and make it user-friendly to meet our unique needs.

SOLUTION

How did you select this vendor?

We selected them based on their knowledge of the software package purchased.

Describe the project and the services they provided in detail.

We’re still in the very early stages of an iterative project. So far, BigStep Technologies Pvt. Ltd. has been very agile and met our changing development needs.

What was the team composition?

There are two of us on the business side who work with one of their developers. They also recently added another developer to our account.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The developers at BigStep Technologies Pvt. Ltd. have assisted our very agile product with strong development support. Our platform is becoming more user-friendly and gaining thousands of new visitors weekly.

How was project management arranged and how effective was it?

We use Trello to manage the project. We have a weekly sprint board as well as a backlog to manage future enhancements.

What did you find most impressive about this company?

BigStep Technologies Pvt. Ltd. has adjusted staffing to meet our changing needs. The developers are experienced and offer a wide range of expertise.

Are there any areas for improvement?

Communication about time away is one area that can be improved. It would also be useful to have a layer of quality control after the development stage.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at Bonsai, a creative automation platform that enables marketers and designers to easily build and personalize digital marketing creatives across multiple channels, formats, and screens.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BigStep Technologies Pvt. Ltd.?

We needed help with integrations.

SOLUTION

What was the scope of work performed?

BigStep Technologies helped us with integrations.

What is the team composition?

We worked with three members of BigStep Technologies’ team.

How did you come to work with BigStep Technologies Pvt. Ltd.?

We found BigStep Technologies through a referral.

What is the status of this engagement?

We worked together from May–July 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BigStep Technologies completed the task, and we achieved our target.

How did BigStep Technologies Pvt. Ltd. perform from a project management standpoint?

BigStep Technologies was agile and very responsive. They had great domain knowledge and delivered on time.

What did you find most impressive about them?

I was impressed by how quickly they responded to our queries.

Are there any areas they could improve?

I can’t think of anything for BigStep Technologies to improve.

BACKGROUND

Please describe your company and position.

I am the Founder & CMO of GTMotion

Describe what your company does in a single sentence.

Building Next Generation AI Outbound systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?

• Develop advanced AI-driven outbound sales and engagement capabilities
• Leverage strategic collaboration for innovation and best practices
• Ensure seamless integration with existing platforms and tools

SOLUTION

How did you find BigStep Technologies Pvt. Ltd.?

Referral

Why did you select BigStep Technologies Pvt. Ltd. over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from BigStep Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Build AI agents for personalized, adaptive outreach.
• Integrate seamlessly with our CRM and communication tools.
• Deploy scalable, cloud-native infrastructure.
• Implement analytics for continuous learning and optimization.
• Create user-friendly dashboards.
• Ensure quality, security, and compliance.
• Provide documentation and training.
  
  Key Deliverables
• Fully functional AI outbound system.
• Integration APIs.
• Scalable cloud platform.
• Analytics dashboards.
• Documentation and training.
  This collaboration empowers GTMotion to lead in next-gen AI-driven sales outreach.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As Founder and CMO of GTMotion, I’m pleased to share key measurable outcomes from our project with BigStep Technologies:

• Increased connection and response rates by 30%+ through personalized AI outreach.
• Reduced manual workload, boosting sales team productivity.
• Real-time learning improved targeting and pipeline growth.
• Scalable cloud infrastructure ensured high system reliability.
  These results highlight significant progress in transforming outbound sales with agentic AI.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BigStep Technologies demonstrated excellent project management, consistently delivering on time and responding promptly to our needs. Their communication was clear and proactive, ensuring smooth collaboration throughout.

What was your primary form of communication with BigStep Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

As CEO of GTMotion, what truly impressed me about BigStep Technologies was their unique blend of deep technical AI expertise and unwavering client focus. They consistently delivered scalable, integrated solutions while offering proactive insights, proving to be an invaluable partner in our next-gen AI build.

Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?

Currently i don't have any suggestion for them. They are good at what they do, I will be able to share them a demonstrate review after doing 4/5 more projects with them.

BACKGROUND

Please describe your company and position.

I am the CXO of Live Play Mobile

Describe what your company does in a single sentence.

We are the leader in live hosted gaming on mobile, bringing world class broadcast entertainment to the palm of your hand, 24 hours a day, 7 days a week.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?

• Create a live broadcast widget for a website.

SOLUTION

How did you find BigStep Technologies Pvt. Ltd.?

Referral

Why did you select BigStep Technologies Pvt. Ltd. over others?

• Good value for cost
• Referred to me

How many teammates from BigStep Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A live video widget that connects to a proprietary video streaming service. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deliverables were delivered on time and on budget with high quality. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was via zoom, very responsive, everything was professional and great. 

What was your primary form of communication with BigStep Technologies Pvt. Ltd.?

Virtual Meeting

What did you find most impressive or unique about this company?

It was a great experience from start to finish. 

Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Creative producer of an advertising & marketing company

Describe what your company does in a single sentence.

multimedia corporation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?

• create a website for a client

SOLUTION

How did you find BigStep Technologies Pvt. Ltd.?

Referral

Why did you select BigStep Technologies Pvt. Ltd. over others?

• High ratings
• Referred to me

How many teammates from BigStep Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

website design website completion

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

website completion on time. end-minute delivery. support even after the completion of the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes, they were very prompt and mindful of the client's reqirements

What was your primary form of communication with BigStep Technologies Pvt. Ltd.?

• Virtual Meeting

What did you find most impressive or unique about this company?

I was most impressed with their professionalism.

Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?

maybe a better design philosophy can be adopted

BACKGROUND

Please describe your company and position.

I am an executive at Travel me

Describe what your company does in a single sentence.

Digital plateform for remote cultural travel of French heritage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?

• WebRTC plateform

SOLUTION

How did you find BigStep Technologies Pvt. Ltd.?

Recommendation

Why did you select BigStep Technologies Pvt. Ltd. over others?

• Pricing fits our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Web application for web rtc Native app for android and ios

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Good delivery and performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items delivered on time Very good organisation with us. The whole team was highly committed to the project.

What was your primary form of communication with BigStep Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A good organisation with a professional team, enabling us to build a good relationship of trust. An excellent client service, reactive and reliable, despite the distance and timezone

Are there any areas for improvement or something BigStep Technologies Pvt. Ltd. could have done differently?

More IT Consulting, especially at the start of the project to avoid wrong routes taken before finding the right solution

BACKGROUND

Please describe your company and position.

I am the COO of a SaaS Company

Describe what your company does in a single sentence.

SaaS Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BigStep Technologies Pvt. Ltd. to accomplish?

• Mobile development

SOLUTION

How did you find BigStep Technologies Pvt. Ltd.?

Referral

Why did you select BigStep Technologies Pvt. Ltd. over others?

Referred to me

What was your primary form of communication with BigStep Technologies Pvt. Ltd.?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Full mobile application developed in a very short time period with great professionalism.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• All test cases completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management, high reactivity, fast decision making

What did you find most impressive or unique about this company?

Reactivity, late work hours and communication with our team.

Are there any areas for improvement or something {provider_name} could have done differently?

Increase focus best practices for coding structure.

BACKGROUND

Please describe your company and your position there.

Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?

Development current and ongoing

SOLUTION

How did you select this vendor and what were the deciding factors?

The team that currently handles my project is truly a dedicated team, because of the constant support that they provide, however like any working relationship we do get into disagreements and challenges but all this is usually resolved successfully!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web and Application development

How many people from the vendor's team worked with you, and what were their positions?

I work with a number of people and i would like to send a personal thumbs up and thanks. 1: Naina - She is very dedicated and resourceful she will usually try her best to resolve issues in record time. 2: Tanya - She is very patient and problem solver, she will go out of her way to find a solution to challenges as they show up; from setting virtual meetings and groups with other team members to get tasks complete. 3: Mohit - who's in tech also very patient & enterprising and would try to sort out issues a fast as he can. 4: Aish - Just like Naina dedicated and knowledgeable, she tries very hard in sorting out issues as they come up. 5: Raghav - The "sales guy" will always try and get you a good deal that will usually save you money. So 5 stars to this wonderful team. Keep it up!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Well above average - 4 stars

Describe their project management style, including communication tools and timeliness.

We struggle abit which is understandable in tech but thing get done.

What did you find most impressive or unique about this company?

They are knowledgeable, resourceful and patient - qualities of some of the guys i work with

Are there any areas for improvement or something they could have done differently?

Improve on time management and i will give you 5 stars.

BACKGROUND

Please describe your company and your position there.

CEO of a Life Coaching Firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?

We needed our Social Platform in a mobile format for both Android and iOS that worked just as well as the web version by Big Step.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were the best in the field for the site I needed after exhaustive research.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web apps from the ground up duplicating the web site itself in every way was achieved with the final product.

How many resources from the vendor's team worked with you, and what were their positions?

A team of 10 or more people helped in development from beginning to end.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got exactly what we asked for and more! :)

Describe their project management style, including communication tools and timeliness.

Timeleness in response times and clarification of requests both were excellent!

What did you find most impressive or unique about this company?

They had the solution(s) ever time we asked for something.

Are there any areas for improvement or something they could have done differently?

Absolutely none, that's a rare thing. :)

BACKGROUND

Please describe your company and your position there.

I'm the Adminstrator of a management consulting firm. We advise enterprise-level clients in the tech space of the our site .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BigStep Technologies Pvt. Ltd., and what were your goals?

Our website was created over 15 years ago and had become outdated. Since we didn't have in-house developers to invest in a new website, we hired this team to design and develop a WordPress site for us. By doing this, we were hoping to increase our traffic substantially by the end of the year.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers in our area and selected 5. After interviewing them, we chose this vendor based on their past projects, design capabilities and cost estimates along the same line.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and objectives. From there, the team delivered mock-ups and wireframes for our site. After a few iterations, their team designed and developed an informational WordPress site. They updated the content to reflect our company's services and created a landing page with a contact form.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. There were also 2 full stack developers and a designer working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our site, we saw a 70% increase in traffic, and our incoming leads doubled month over month thanks to the landing page. Clients love the updated design, and they now have a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups with their project manager, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare. We used Slack, Jira, and GitHub to coordinate, and they worked well with our team.

What did you find most impressive or unique about this company?

They gave us a professional site that's easy to update. My team had never worked with WordPress before, so they took the time to teach us how to update the content ourselves.

Are there any areas for improvement or something they could have done differently?

When we first launched, there were some minor bugs on the contact form. We let them know, and they were quick to fix the issues.