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Top Phone Support Services in the Dominican Republic

Ratings Updated: April 2, 2026
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2 Leaders 10 Contenders

12 Companies

Country: Dominican Republic
Customer Service Outsourcing: Phone Support Services

List of the Top Dominican Republic Customer Service Phone Support Companies

  • Call Center Pros Logotype

    4.5 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    29% Customer Service Outsourcing
    56% Back Office Outsourcing
    15% Call Center Services

    Focus Areas

    35% Phone Support Services
    65% Chat Support Services

    Call Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.

    See all 4 projects

    Reviews mention Well-organized projects

    Clients have consistently noted that Call Center Pros excels in organizing projects effectively. One client highlighted their ability to conduct outbound sales calls and handle customer issues 'very well done and very rapidly handled.' Additionally, feedback emphasized their strength in teamwork, stating, 'They work as an organized team.' Overall sentiment reflects a strong appreciation for their structured approach to project management.
    • Information Technology Customer Verification
      4.5 Aug 14, 2017

      They work as an organized team.

      Read Full Review
    Read All Reviews

    Industry Experience

    Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.

    Read All Reviews

    Select Industry to see insights

    Healthcare IT Services Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.
    Read All Reviews

    View projects from:

    Charleston, South Carolina (1) New York City, New York (1) Los Angeles, California (1) Phoenix, Arizona (1)
    View Profile
  • Disa Innovations Logotype

    5.0 4 reviews
    $5,000+
    < $25 / hr
    2 - 9
    Santo Domingo, Dominican Republic

    Services provided

    20% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    15% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    35% Chat Support Services
    25% Email Support Services +1
    10% Order Processing & Taking

    Disa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.

    See all 4 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Contact Center Services for Construction Company

    5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.
    Read All Reviews

    Santo Domingo, Dominican Republic

    Ave. 27 de Febrero #351, Edificio Savery
    Santo Domingo, Dominican Republic 10142

    2 - 5

    9548527336

    See All Locations (2)
    View Profile
  • Advensus Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Services provided

    30% Customer Service Outsourcing
    35% Call Center Services
    35% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    35% Chat Support Services
    35% Email Support Services

    Advensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.

    Read more
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  • TN Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Santiago de los Caballeros, Dominican Republic

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    TN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Interboost Staffing Solutions Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    100% Phone Support Services

    Interboost Staffing Solutions is a call center and Customer Service Outsourcing company established in 2020. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • TrueShore Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Services provided

    24% Customer Service Outsourcing
    40% Call Center Services
    23% Sales Outsourcing +1
    13% Back Office Outsourcing

    Focus Areas

    47% Phone Support Services
    53% Chat Support Services

    In Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • People First BPO Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    250 - 999
    Santiago De Los Caballeros, Dominican Republic

    Services provided

    25% Customer Service Outsourcing
    60% Back Office Outsourcing
    5% Call Center Services +2
    5% Finance & Accounting Outsourcing (FAO)
    5% Sales Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    5% Chat Support Services

    People First BPO is a Back Office Outsourcing company launched in 2020. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.

    Read more

    Santiago De Los Caballeros, Dominican Republic

    República del Líbano
    Santiago De Los Caballeros, Dominican Republic 51000

    251 - 300

    +1-809-799-1000

    See All Locations (2)
    View Profile
  • CCD Health Logotype

    4.2 3 reviews
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Services provided

    10% Customer Service Outsourcing
    65% Call Center Services
    25% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    We help multispecialty healthcare centers reduce costs while maintaining top-notch patient scheduling quality with our healthcare-focused BPO and patient contact services, ensuring improved

    Read more
    See all 3 projects
    View Profile
  • Data Vimenca Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santiago De Los Caballeros, Dominican Republic

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Data Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Communicate to Connect C2C Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    50 - 249
    Santo Domingo, Dominican Republic

    Services provided

    30% Customer Service Outsourcing
    25% Call Center Services
    25% Sales Outsourcing +2
    15% Commercial Property Management
    5% Freight forwarding

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Communicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.

    Read more
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  • Synergy World Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Santo Domingo, Dominican Republic

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    30% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Synergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.

    Read more
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  • Acquire Intelligence Logotype

    4.6 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Services provided

    16% Customer Service Outsourcing
    60% Back Office Outsourcing
    14% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

    See all 4 projects

    Reviews mention Timely

    Clients have expressed a positive sentiment regarding Acquire BPO's timeliness, noting that the service meets deadlines proficiently and emphasizes quick responses. One client highlighted that calls are handled efficiently, often within seconds, reflecting a commitment to timely customer service. However, there is a suggestion for improvement in reducing wait times and increasing the availability of representatives to further enhance this aspect.
    • Calling Services for Nonprofit
      4.5 Dec 24, 2017

      This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.

      Read Full Review
    Read All Reviews

    Industry Experience

    Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Other Industry Nonprofit Hospitality & leisure

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
    Read All Reviews

    View projects from:

    New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
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1 Call Center Pros
2 Disa Innovations

List of the Top 2 Dominican Republic Customer Service Phone Support Companies

  1. Call Center Pros Logotype

    Call Center Pros

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Ability to deliver

    19.8/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    29% Customer Service Outsourcing
    35% Phone Support Services
    71% Other
    View Profile Visit Website
  2. Disa Innovations Logotype

    Disa Innovations

    $5,000+
    < $25 / hr
    2 - 9
    Santo Domingo, Dominican Republic

    Ability to deliver

    24.2/40.0
    16.2/20 Reviews
    4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    30% Phone Support Services
    80% Other
    View Profile Visit Website
  3. Advensus Logotype

    Advensus

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Phone Support Services
    70% Other
    View Profile Visit Website
  4. TN Outsourcing Logotype

    TN Outsourcing

    $10,000+
    < $25 / hr
    250 - 999
    Santiago de los Caballeros, Dominican Republic

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Phone Support Services
    75% Other
    View Profile Visit Website
  5. Interboost Staffing Solutions Logotype

    Interboost Staffing Solutions

    Undisclosed
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    100% Phone Support Services
    50% Other
    View Profile Visit Website
  6. TrueShore Logotype

    TrueShore

    $1,000+
    < $25 / hr
    250 - 999
    Santo Domingo, Dominican Republic

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    24% Customer Service Outsourcing
    47% Phone Support Services
    76% Other
    View Profile Visit Website
  7. People First BPO Logotype

    People First BPO

    Undisclosed
    < $25 / hr
    250 - 999
    Santiago De Los Caballeros, Dominican Republic

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    45% Phone Support Services
    75% Other
    View Profile Visit Website
  8. CCD Health Logotype

    CCD Health

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Phone Support Services
    90% Other
    View Profile Visit Website
  9. Data Vimenca Logotype

    Data Vimenca

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Santiago De Los Caballeros, Dominican Republic

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  10. Communicate to Connect C2C Logotype

    Communicate to Connect C2C

    $100,000+
    < $25 / hr
    50 - 249
    Santo Domingo, Dominican Republic

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website
  11. Synergy World Call Center Logotype

    Synergy World Call Center

    Undisclosed
    Undisclosed
    10 - 49
    Santo Domingo, Dominican Republic

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    100% Phone Support Services
    70% Other
    View Profile Visit Website
  12. Acquire Intelligence Logotype

    Acquire Intelligence

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Santo Domingo, Dominican Republic

    Ability to deliver

    30.9/40.0
    15/20 Reviews
    6.8/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    16% Customer Service Outsourcing
    50% Phone Support Services
    84% Other
    View Profile Visit Website

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