Top Customer Support Services in Switzerland
16 Companies
List of the Top Switzerland Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves SwitzerlandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves SwitzerlandServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Open to feedback
Clients have consistently praised Top Customer Service for their responsiveness and openness to feedback. One client noted their team's adaptability, highlighting that they quickly made adjustments to meet expectations. Another review emphasized their structured project management and clear communication, stating that they were receptive to feedback throughout the engagement. Overall, sentiment regarding their openness to feedback is highly positive, suggesting a strong commitment to client satisfaction and continuous improvement.-
Customer Service Outsourcing for Online Education Company
5.0 Dec 17, 2025They were responsive and open to feedback. When adjustments were needed, their team adapted quickly and worked to meet our expectations.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Customer Service Outsourcing for Construction Company
5.0 Feb 20, 2026Project management was professional and well-structured. Communication was clear throughout the process, and all milestones were delivered on time. They were responsive and open to feedback whenever adjustments were needed.
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Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Zürich, Switzerland
Services provided
20% Customer Service Outsourcing60% Call Center Services20% E-Commerce DevelopmentTELAG AG is a call center service. They are based in Zürich, Switzerland. Their team provides Call Center Services and E-Commerce Development.
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UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Services provided
50% Customer Service Outsourcing50% Call Center ServicesForcontact, a telephone answering service and Customer Service Outsourcing company, is located in Chiasso, Switzerland. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Zug, Switzerland
Services provided
50% Customer Service Outsourcing50% Call Center ServicesJK Development GmbH is a call center service and Customer Service Outsourcing company. They specialize in Call Center Services and Customer Service Outsourcing and are located in Zug, Switzerland.
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UndisclosedUndisclosed250 - 999Basel, Switzerland
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +2 services10% Recruiting10% Sales OutsourcingCall center service Callpoint AG was established in 2007. The midsize team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Zürich, Switzerland
Services provided
10% Customer Service Outsourcing10% Accounting10% Back Office Outsourcing +8 services10% Business Consulting10% Content Marketing10% Digital Strategy10% Email Marketing10% Finance & Accounting Outsourcing (FAO)10% Social Media Marketing5% HR Outsourcing5% StaffingHouston & Ko is a Digital Strategy company. They were launched in 2018 and provide Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
50% Customer Service Outsourcing50% Call Center ServicesTip Tel Services is a call center service and Customer Service Outsourcing company founded in 1996. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Denges, Switzerland
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingDigicall, a telephone answering service, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Denges, Switzerland.
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UndisclosedUndisclosed10 - 49Wallisellen, Switzerland
Services provided
40% Customer Service Outsourcing40% Sales Outsourcing20% Social Media MarketingGIRGIN Switzerland AG, a Customer Service Outsourcing company, was launched in 2004. The agency focuses on Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
Services provided
30% Customer Service Outsourcing50% Call Center Services20% Business ConsultingCall center Abotel AG provides Call Center Services and Customer Service Outsourcing. They were established in 2018.
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UndisclosedUndisclosed250 - 999Meilen, Switzerland
Services provided
15% Customer Service Outsourcing25% Call Center Services20% CRM Consulting and SI +2 services20% Direct Marketing20% E-Commerce DevelopmentMS Direct AG is a Meilen, Switzerland-based call center service. Established in 1978, the team offers Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed50 - 249Lugano, Switzerland
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Corporate Training & Coaching +2 services10% Business Consulting10% Financial ConsultingBESTVISION GROUP is a midsize answering service company. Established in 2015, the team specializes in Call Center Services and Corporate Training & Coaching.
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UndisclosedUndisclosed10 - 49Adliswil, Switzerland
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +3 services10% HR Consulting10% HR Outsourcing10% Marketing StrategyBack Office Outsourcing company Netmaster (Switzerland) AG is located in Adliswil, Switzerland and Lugano, Switzerland. The team offers Back Office Outsourcing and Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Baar, Switzerland
Services provided
35% Customer Service Outsourcing35% Digital Strategy30% Content MarketingEstablished in 2019, CIIB GmbH is a Digital Strategy company. Their services include Digital Strategy and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Birmensdorf, Switzerland
Services provided
10% Customer Service Outsourcing10% Call Center Services10% Digital Strategy +7 services10% Email Marketing10% Event Marketing10% Market Research10% Search Engine Optimization10% Social Media Marketing10% Translation10% Web DesignEuropean Virtual Assistant is a Market Research company. They provide Market Research and Event Marketing and are based in Birmensdorf, Switzerland.
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UndisclosedUndisclosed10 - 49Bottighofen, Switzerland
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
Read moreSee All Locations (3)Bottighofen, Switzerland
Bahnweg 6B
Bottighofen, Switzerland 8598Was this helpful?
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UndisclosedUndisclosed10,000+Wallisellen, Switzerland
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Wallisellen, Switzerland
Richtistrasse 5, 8304 Wallisellen
Wallisellen, Switzerland 8304201 - 250
+41 44 6685800
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top Switzerland Customer Support Companies
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UndisclosedUndisclosed250 - 999Zürich, Switzerland
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Chiasso, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Zug, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Basel, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+$50 - $99 / hr10 - 49Zürich, Switzerland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Zürich, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Denges, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Wallisellen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed10 - 49Zürich, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Meilen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Lugano, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Adliswil, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+$25 - $49 / hr50 - 249Baar, Switzerland
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Birmensdorf, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Bottighofen, Switzerland
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other
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