Top Inbound Call Center Services in Portland

Ratings Updated: April 4, 2026

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6 Leaders 9 Contenders

15 Companies

Country: United States

State: Oregon

City: Portland

List of the Top Portland Inbound Call Centers Services

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Prialto

5.0 44 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

Portland, OR

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Prialto, a virtual executive assistant service provider, is highly regarded for its administrative support in various sectors, including real estate, coaching, and consulting. Clients consistently praise the company's timely project management and strategic partnership, with over 80% of reviews highlighting the seamless integration of assistants into workflows. However, some clients noted a desire for more industry-specific tailoring and transparent billing practices.

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Average Project Cost Breakdown

$10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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United States (36) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Prialto in Vancouver excels in prospecting and outreach services, helping clients source new clients and expand LinkedIn networks. Reviewers highlight their adaptive support, professional onboarding, and successful execution of complex outreach strategies.
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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Portland, OR

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ruby

4.6 7 reviews

Undisclosed

Undisclosed

250 - 999

Portland, OR

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Ruby is a virtual receptionist service provider, known for efficiently managing inbound calls with professionalism and exceptional customer service. Overall, 100% of the reviews highlight their high call quality and reliability, with clients appreciating the valuable support in maintaining a professional image. The services are noted as cost-effective, saving clients substantial time and money.

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Reviews mention High-quality work
Clients consistently highlight Ruby Receptionists for their high-quality work, particularly praising the exceptional call quality and customer support. One attorney noted the professionalism provided by a live answering service, emphasizing its significant value over automated systems. Another client remarked on the substantial savings and positive experience, underscoring the effectiveness of their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.

Answering & Customer Services for Advertising Firm

4.5 Aug 12, 2017

They offer good call quality and customer service.
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Industry Experience

Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
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Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing Legal

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.
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Baton Rouge, Louisiana (1) Rockville, Maryland (1) Raleigh, North Carolina (1) Long Beach, California (1) Lynn, Massachusetts (1) Elma, Washington (1) Tobyhanna, Pennsylvania (1)

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AnswerConnect

4.6 31 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

70% Call Center Services

30% Sales Outsourcing

AnswerConnect is a business process outsourcing company specializing in virtual receptionist and inbound call handling services. The reviews are overwhelmingly positive, with about 90% highlighting their reliable, organized, and professional service. Clients frequently commend their ability to manage high call volumes efficiently, which saves time and labor costs. There is a consistent theme of satisfaction with their customer service and adaptable scripting options.

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Reviews mention Professional
Clients consistently highlight AnswerConnect's professionalism, emphasizing their effective call handling and quick response times. One client noted, 'They are very professional and answer calls very effectively,' which underscores the company's commitment to quality service. Overall, the sentiment regarding professionalism is highly positive, with clients expressing satisfaction and no reported areas for improvement.

Call Answering Service for Transportation Company

5.0 Nov 2, 2017

The service provider's strengths include their quick response and professional nature. This aspect of their service is consistently highlighted as a key advantage, ensuring that client needs are addressed efficiently and effectively.
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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)

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Review Rating from Clients

4.0/5.0

Quality

3.5

Schedule

3.5

Cost

4.8

Willing to Refer

4.0

Vancouver clients highlight AnswerConnect's affordability and dependable inbound call services, managing around 250 daily calls with consistent quality. Their team provides efficient customer support, saving clients money and streamlining communication, with ongoing partnerships since 2017.
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Physicians Answering Service

4.8 8 reviews

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

70% Call Center Services

30% Back Office Outsourcing

Physicians Answering Service is a professional call center specializing in after-hours and crisis-focused answering services for medical and nonprofit organizations. Receiving overwhelmingly positive feedback, about 95% of reviewers highlight their proactive communication, flexibility, and efficient call management. Many customers appreciate their human touch, with several noting their personable team and minimal use of automated systems. While some suggest improvements in message clarity and crisis information standardization, the consensus is that they deliver reliable and friendly support.

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Reviews mention High-quality work
Clients have consistently praised Physicians Answering Service for their high-quality work. Feedback highlights their thorough training and effective call triage, ensuring both emergent and non-emergent needs are addressed appropriately. A long-term client commended their proactive management and attention to detail, stating, 'They do a great job overall' and emphasizing their commitment to maintaining service quality. Overall sentiment reflects satisfaction with their performance and reliability in handling patient calls.

Call Center Service for Medical Clinic

4.0 Dec 16, 2020

They really did their due diligence and took the right steps to ensure that their staff was getting the proper training to maintain a high level of service for our customers. Things have always run very smoothly with Physicians Answering Service on board. Whenever we had issues years back, they stood up and acknowledged what was happening then quickly took the right steps to get back on track. Our team was really pleased with that.
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Industry Experience

Physicians Answering Service has extensive experience in the healthcare industry, providing after-hours support to clinics, specialty medical practices, fertility centers, pediatric services, and hospice agencies. Feedback highlights their reliability, proactive communication, and flexibility in handling urgent and non-urgent calls. Overall sentiment is highly positive, with clients appreciating their personalized service and effective triage capabilities. Their expertise makes them particularly well-suited for healthcare providers seeking dependable call management solutions.
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Healthcare Nonprofit

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Portland, Oregon (6) Hillsboro, Oregon (1) Clackamas, Oregon (1)

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Review Rating from Clients

4.8/5.0

Quality

4.7

Schedule

5.0

Cost

4.9

Willing to Refer

4.9

Reviewers from Portland healthcare providers highlight Physicians Answering Service's consistent, personable, and efficient after-hours call management. They excel in handling urgent and non-urgent calls, maintaining strong communication, and adapting to specific protocols, with long-term partnerships demonstrating their trusted expertise in medical call services.
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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

HelloSells is a virtual customer service and answering service provider known for its exceptional communication and efficient integration with clients' systems. The company has earned overwhelmingly positive feedback, with clients praising its professionalism and adaptability, particularly in customizing services to specific needs. Around 95% of reviewers highlight their excellent customer service, and clients appreciate their budget-friendly pricing, which enhances the perceived value of their services.

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Reviews mention Straightforward pricing
Clients express a positive sentiment regarding HelloSells' straightforward pricing model. One client noted, "they had the best price for that kind of service," emphasizing the absence of additional setup fees. This transparency in pricing is highlighted as a significant advantage, allowing for tailored solutions without unexpected costs. Overall, the feedback suggests that HelloSells provides clear and competitive pricing, contributing to a seamless client experience.

Call Center Services for Moving Company

5.0 Jan 16, 2020

HelloSells is just incredibly straightforward to work with. There’s no add on price for setup, you can have multiple lines with different scripts for each department, and just about anything else you need to accommodate your specific business.
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Industry Experience

HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.
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Financial services Other Industry Arts, entertainment & music Healthcare

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.
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Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)

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Securus Contact Systems

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Happy Valley, OR

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Securus Contact Systems is a phone answering service. Launched in 2012, the firm is in Happy Valley, Oregon. Their services include Call Center Services and Sales Outsourcing.
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WellReceived

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Portland, OR

Services provided

75% Call Center Services

15% Customer Service Outsourcing

10% Back Office Outsourcing

WellReceived is a call center. They were established in 2020 and focus on Call Center Services and Customer Service Outsourcing.
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ServiceForge

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Services provided

50% Call Center Services

50% Customer Service Outsourcing

ServiceForge, a phone answering service and Customer Service Outsourcing company, was founded in 2023. They offers Call Center Services and Customer Service Outsourcing.
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InflowCX

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beaverton, OR

Services provided

40% Business Consulting

40% IT Managed Services

10% Call Center Services +1 service

10% Customer Service Outsourcing

InflowCX is an IT managed services company. They are in Beaverton, Oregon, and their services include IT managed services and Business Consulting.
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Business Connections, Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Salem, OR

Services provided

100% Call Center Services

Telephone answering service Business Connections, Inc. Is in Salem, Oregon. The team offers Call Center Services.
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AnswerNet

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Gresham, OR

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

AnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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Answer Ally

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sandy, OR

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Answer Ally is a call center service. Headquartered in Sandy, Oregon, the company was launched in 2014. Their services include Call Center Services and Customer Service Outsourcing.
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Gateway Communications Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Portland, OR

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Gateway Communications Inc. Is an answering service. Their small team is located in Portland, Oregon. Their team specializes in Call Center Services and Customer Service Outsourcing.
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Badass P.A. PDX

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Portland, OR

Services provided

50% Back Office Outsourcing

50% Call Center Services

Badass P.A. PDX, a small Back Office Outsourcing and call center, is based in Portland, Oregon. The team provides Back Office Outsourcing and Call Center Services.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Prialto

2 Ruby

3 TECHSPEED INC

4 AnswerConnect

5 Physicians Answering Service

6 HelloSells

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 6 Portland Inbound Call Centers Services

Prialto

$1,000+

< $25 / hr

250 - 999

Portland, OR

Ability to deliver

39.6/40.0

19.8/20 Reviews

10/10 Clients & Experience

9.8/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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Ruby

Undisclosed

Undisclosed

250 - 999

Portland, OR

Ability to deliver

30.8/40.0

15/20 Reviews

5.9/10 Clients & Experience

9.9/10 Market Presence

Service focus

280% Inbound Voice Services

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TECHSPEED INC

$1,000+

< $25 / hr

50 - 249

Portland, OR

Ability to deliver

32.7/40.0

18.4/20 Reviews

6.1/10 Clients & Experience

8.2/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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AnswerConnect

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Ability to deliver

24.5/40.0

15/20 Reviews

1/10 Clients & Experience

8.4/10 Market Presence

Service focus

210% Inbound Voice Services

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Physicians Answering Service

Undisclosed

Undisclosed

10 - 49

Portland, OR

Ability to deliver

24.2/40.0

15.6/20 Reviews

3.7/10 Clients & Experience

4.9/10 Market Presence

Service focus

210% Inbound Voice Services

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HelloSells

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Ability to deliver

21.9/40.0

16.2/20 Reviews

0.5/10 Clients & Experience

5.2/10 Market Presence

Service focus

180% Inbound Voice Services

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Securus Contact Systems

$1,000+

$25 - $49 / hr

50 - 249

Happy Valley, OR

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

220% Inbound Voice Services

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WellReceived

Undisclosed

Undisclosed

10 - 49

Portland, OR

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

255% Inbound Voice Services

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ServiceForge

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

250% Inbound Voice Services

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InflowCX

Undisclosed

Undisclosed

50 - 249

Beaverton, OR

Ability to deliver

7.1/40.0

0/20 Reviews

0/10 Clients & Experience

7.1/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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Business Connections, Inc.

$1,000+

$25 - $49 / hr

10 - 49

Salem, OR

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

300% Inbound Voice Services

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AnswerNet

Undisclosed

Undisclosed

250 - 999

Gresham, OR

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

125% Inbound Voice Services

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Answer Ally

$1,000+

$25 - $49 / hr

10 - 49

Sandy, OR

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

275% Inbound Voice Services

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Gateway Communications Inc.

$1,000+

$25 - $49 / hr

10 - 49

Portland, OR

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

275% Inbound Voice Services

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Badass P.A. PDX

$1,000+

$25 - $49 / hr

2 - 9

Portland, OR

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

150% Inbound Voice Services

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Top Inbound Call Center Services in Portland

List of the Top Portland Inbound Call Centers Services

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Establish clear expectations

Data Mining to Assess Global Pain Landscape

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention High-quality work

Answering & Customer Services for Advertising Firm

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Call Answering Service for Transportation Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Call Center Service for Medical Clinic

Industry Experience

Select Industry to see insights

Reviews mention Straightforward pricing

Call Center Services for Moving Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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List of the Top 6 Portland Inbound Call Centers Services