Top Help Desk Services in British Columbia
58 Companies
List of the Top British Columbia Outsourced Help Desk Services
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$5,000+$100 - $149 / hr10 - 49Victoria, Canada
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Managed Hosting Services +415% Managed Software Application & Solutions15% Network15% Telecom10% Other IT managed servicesMYRA Systems is an IT managed services company. They provide IT managed services and cloud consulting & SI and were founded in 1984.
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$1,000+$50 - $99 / hr2 - 9Surrey, Canada
Services provided
10% IT Managed Services15% Pay Per Click15% Search Engine Optimization +810% Conversion Optimization10% Email Marketing10% Social Media Marketing10% Web Design5% Branding5% Content Marketing5% Digital Strategy5% Web DevelopmentFocus Areas
10% Help desk20% Security15% Other IT managed services +515% Software Evaluation10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% NetworkLaunched in 2016, Digital Allo Marketing Services Ltd. Is a small Surrey, Canada-based SEO services firm. Their team provides Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed10 - 49Burnaby, Canada
Services provided
20% IT Managed Services20% AI Development20% Business Consulting +220% IT Staff Augmentation20% IoT DevelopmentFocus Areas
25% Help desk25% Disaster Recovery25% Security +125% Vendor Procurement & SelectionMenschForce is an IT managed services company. The Bentonville, Arkansas-based agency was launched in 2018. Their services include IT managed services and IT staff augmentation.
Read moreSee All Locations (3)Burnaby, Canada
200 4170 Still Creek Dr
Burnaby, Canada V5C 6C61
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$5,000+$150 - $199 / hr10 - 49Vancouver, Canada
Services provided
70% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
65% Help desk5% Disaster Recovery5% Hardware +55% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% Security5% TelecomKeeran Networks is an IT managed services company. The Edmonton, Canada-based firm was established in 1999. Their services include IT managed services and IT strategy consulting.
Read moreSee All Locations (3)Vancouver, Canada
508 East Kent Ave S
Vancouver, Canada V5X 2X72 - 5
+1 (604) 213-4222
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$1,000+$150 - $199 / hr2 - 9Vancouver, Canada
Services provided
50% IT Managed Services25% Cloud Consulting & SI15% IT Staff Augmentation +110% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Hardware +220% Security20% Vendor Procurement & SelectionSentrius Solutions Inc. Is an IT managed services company. Founded in 2023, their team offers IT managed services and cloud consulting & SI.
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$5,000+$100 - $149 / hr50 - 249Burnaby, Canada
Services provided
40% IT Managed Services20% Cloud Consulting & SI15% IT Strategy Consulting +215% Unified Communications Consulting & SI10% IT Staff AugmentationFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +415% Managed Hosting Services15% Network15% Security10% TelecomGraycon IT is an IT managed services company. Established in 1989, the agency is in Calgary, Canada and Burnaby, Canada. Their services include IT managed services and cloud consulting & SI.
Read moreSee All Locations (3)Burnaby, Canada
3999 Henning Drive
Burnaby, Canada V5C 6P916 - 20
1.604.207.6540
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$5,000+$100 - $149 / hr250 - 999Vancouver, Canada
Services provided
20% IT Managed Services20% CRM Consulting and SI20% Cloud Consulting & SI +220% Enterprise App Modernization20% IT Strategy ConsultingFocus Areas
25% Help desk25% Managed Hosting Services25% Managed Software Application & Solutions +125% SecurityScalar Decisions is an Enterprise App Modernization company. They specialize in Enterprise App Modernization and cloud consulting & SI and were founded in 2004.
Read moreSee All Locations (3)Vancouver, Canada
1095 West Pender Street
Vancouver, Canada V6E 2M631 - 40
604.320.6950
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$10,000+$100 - $149 / hr50 - 249Vancouver, Canada
Services provided
45% IT Managed Services30% Cloud Consulting & SI10% IT Strategy Consulting +35% Cybersecurity5% IT Staff Augmentation5% Other IT Consulting and SIFocus Areas
10% Help desk20% Other IT managed services15% Disaster Recovery +815% Managed Hosting Services10% Hardware5% Cloud Server Migration5% IT Budgeting5% Network5% Security5% Telecom5% Vendor Procurement & SelectionSee all 2 projectsAltanora (formerly Malicis) is a Managed IT Services provider specializing in IT Management and Support Services, notably with Citrix expertise. Their clients commend their technical expertise and ability to enhance IT infrastructures, with positive feedback in approximately 80% of reviews. However, some note potential improvements in project management transparency. Overall, they are recognized for their proactive problem-solving and comprehensive support.
Reviews mention High-quality work
Overall, clients express high satisfaction with Altanora's (formerly Malicis) work quality. One client highlighted their unmatched expertise in Citrix, stating it significantly impacted their operations positively. Another emphasized that Malicis greatly improved their IT support, in stark contrast to their previous provider. Clients appreciate their responsiveness and commitment to delivering on promises, indicating a strong alignment with client needs. While project management could see improvements, the sentiment remains overwhelmingly positive regarding the quality of work provided.-
Citrix Migration & Infrastructural Maintenance for Law Firm
4.5 Jul 20, 2020The level of expertise that they possess with regard to Citrix is by far the best part of the collaboration. I don’t think would be able to find another team with as much experience and ability to manipulate the environment to our needs as they do.
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IT Services & Support for Architecture Firm
4.5 Apr 14, 2020We’ve been very well-served; their work improved our IT support greatly. Our previous provider did a mediocre job, but Malicis really managed to take over and own the work.
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Industry Experience
Altanora has demonstrated expertise primarily in the Legal and Construction industries. Clients have praised their exceptional knowledge of Citrix technologies, highlighting their significant impact on IT infrastructure improvements and proactive support. The overall sentiment is positive, with feedback emphasizing responsiveness and a commitment to client needs. However, project management transparency could be enhanced. Potential clients in legal and construction sectors may find Altanora’s services particularly beneficial for IT infrastructure projects.
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Legal ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Altanora's (Malicis) cost and value for money is generally positive. One client noted an investment of approximately $740,000 USD, highlighting their expertise in Citrix as a key value driver, despite occasional project delays. Another client praised the company's ability to improve IT support after a previous provider's failure, emphasizing that Malicis consistently delivers as promised. Overall, clients recommend maintaining close communication to maximize the partnership's effectiveness.Was this helpful?
See All Locations (6)Vancouver, Canada
550 Robson St
Vancouver, Canada V6B 2B71
+1 514-214-6224
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List of the Top 10 British Columbia Outsourced Help Desk Services
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$5,000+$100 - $149 / hr50 - 249Vancouver, Canada
Ability to deliver
32.9/40.016.6/20 Reviews7.2/10 Clients & Experience9/10 Market PresenceService focus
50% IT Managed Services25% Help desk50% Other -
$10,000+$150 - $199 / hr10 - 49Vancouver, Canada
Ability to deliver
29.7/40.018/20 Reviews2.1/10 Clients & Experience9.6/10 Market PresenceService focus
60% IT Managed Services35% Help desk40% Other -
$1,000+$100 - $149 / hr10 - 49Vancouver, Canada
Ability to deliver
30.7/40.017.2/20 Reviews6.2/10 Clients & Experience7.2/10 Market PresenceService focus
40% IT Managed Services15% Help desk60% Other -
$1,000+$100 - $149 / hr2 - 9Surrey, Canada
Ability to deliver
27.9/40.016.2/20 Reviews5.5/10 Clients & Experience6.1/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
$1,000+$150 - $199 / hr50 - 249Vancouver, Canada
Ability to deliver
21.8/40.016.2/20 Reviews1/10 Clients & Experience4.6/10 Market PresenceService focus
35% IT Managed Services40% Help desk65% Other -
$1,000+$100 - $149 / hr10 - 49Victoria, Canada
Ability to deliver
24.9/40.016.6/20 Reviews2.8/10 Clients & Experience5.5/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
UndisclosedUndisclosed50 - 249Vancouver, Canada
Ability to deliver
22.1/40.016.2/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
85% IT Managed Services10% Help desk15% Other -
Undisclosed$100 - $149 / hr10 - 49Surrey, Canada
Ability to deliver
22.7/40.017.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
45% IT Managed Services20% Help desk55% Other -
$1,000+$100 - $149 / hr10 - 49Delta, Canada
Ability to deliver
21.5/40.016.2/20 Reviews0.7/10 Clients & Experience4.6/10 Market PresenceService focus
80% IT Managed Services20% Help desk20% Other -
$5,000+$100 - $149 / hr10 - 49North Vancouver, Canada
Ability to deliver
10/40.00/20 Reviews4.6/10 Clients & Experience5.4/10 Market PresenceService focus
40% IT Managed Services50% Help desk60% Other -
Undisclosed$50 - $99 / hr10 - 49Abbotsford, Canada
Ability to deliver
7.8/40.00/20 Reviews1.8/10 Clients & Experience6/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$5,000+$200 - $300 / hr250 - 999Courtenay, Canada
Ability to deliver
30.6/40.015.8/20 Reviews5.1/10 Clients & Experience9.7/10 Market PresenceService focus
35% IT Managed Services10% Help desk65% Other -
$1,000+$100 - $149 / hr10 - 49Burnaby, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$5,000+$100 - $149 / hr10 - 49Surrey, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% IT Managed Services100% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Surrey, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
Undisclosed$100 - $149 / hr10 - 49Richmond, Canada
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
35% IT Managed Services50% Help desk65% Other -
$1,000+$25 - $49 / hr10 - 49Burnaby, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% IT Managed Services40% Help desk50% Other -
Undisclosed$100 - $149 / hr10 - 49Vancouver, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% IT Managed Services40% Help desk50% Other -
Undisclosed$100 - $149 / hr10 - 49Victoria, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% IT Managed Services35% Help desk40% Other -
$1,000+$50 - $99 / hr2 - 9Chilliwack, Canada
Ability to deliver
6.1/40.00/20 Reviews1.2/10 Clients & Experience4.9/10 Market PresenceService focus
100% IT Managed Services40% Help desk -
$1,000+$100 - $149 / hr10 - 49Vancouver, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% IT Managed Services30% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49White Rock, Canada
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
Undisclosed$100 - $149 / hr2 - 9Chilliwack, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
56% IT Managed Services40% Help desk44% Other -
$1,000+$50 - $99 / hr10 - 49Vancouver, Canada
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
35% IT Managed Services40% Help desk65% Other -
$1,000+$150 - $199 / hr10 - 49Victoria, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
45% IT Managed Services25% Help desk55% Other
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