Top Customer Support Services in Brazil
31 Companies
List of the Top Brazil Customer Support Companies
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves BrazilServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Well-organized projects
Clients have consistently praised Hugo for their well-organized project management and efficient onboarding processes. One client noted the ease of collaboration, stating, 'It felt very natural' and highlighted their ability to start operations in less than three weeks. Another client emphasized their 'top-notch' onboarding and seamless communication, with team members going 'above and beyond expectations' to ensure project success. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach to project execution.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review -
Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
Read Full Review -
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
Read Full Review -
Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
Read Full Review -
Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
Read Full Review
Was this helpful?
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves BrazilServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Communicative
The sentiment regarding Helpware's communication is overwhelmingly positive. Clients consistently highlight their outstanding communication skills and the proactive approach taken by the team. For instance, one client noted, "Their communication skills are outstanding, and their project management process is good." Another remarked on Helpware's effectiveness in maintaining clarity, stating, "Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do." Overall, clients express high satisfaction with Helpware's communicative efforts.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
Read Full Review -
Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
Read Full Review -
BPO for Meditation App Business
5.0 Nov 9, 2020Their project management is excellent. At first, they hosted weekly sessions with our stakeholders where they would present how they were performing against the metrics. Their communication is impressive. The team has been excellent. Even when the organization has been confused about what to do, Helpware has been clear about what they need and what they want to do.
Read Full Review -
Call Center Services for Professional Services Company
5.0 Sep 24, 2020They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient.
Read Full Review -
Staff Augmentation for Marketing Agency
4.5 Feb 20, 2020We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule. We have regular meetings with our project manager to stay in sync.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves BrazilServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Positive attitude
Mindy Support has received commendations for their positive attitude, with clients noting that their staff is always ready to help, even with tedious requests. One client highlighted the professionalism and politeness of the sales representative, as well as the proactive approach to feedback. Overall, the sentiment reflects a high level of satisfaction, with clients appreciating the team's willingness to assist and their constructive response to feedback.-
Customer Support for Interactive Gaming Platform
5.0 May 10, 2021The staff have always been very positive and always ready to help. Even with our more tedious requests, which we have really appreciated.
Read Full Review
Was this helpful?
1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
View projects from:
This provider is fluent in 22 languages:
- English
- Spanish
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Persian
- Romanian
- Dutch
Was this helpful?
-
-
TDCX
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$100,000+Undisclosed10,000+São Paulo, BrazilServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.
Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
View projects from:
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
Was this helpful?
See All Locations (17)São Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000101 - 150
Was this helpful?
-
-
$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
Read All ReviewsSelect Industry to see insights
Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.Was this helpful?
-
Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves BrazilServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Collaborative
The feedback reflects a highly positive sentiment regarding collaboration with Top Customer Service. Clients noted the team's excellent communication, responsiveness, and professionalism, describing them as an extension of their own company. One client emphasized the smooth collaboration and quick adjustments made by the team to meet specific needs. Overall, the partnership led to improved client satisfaction and efficiency, with tasks often delivered ahead of schedule.-
Customer Support & VA Services for Consulting Company
5.0 Dec 10, 2025They were highly responsive and professional. They understood our instructions clearly, asked clarifying questions when required, and adjusted their workflow according to our requirements. Their team felt and acted like an extension of our own company, which made collaboration smooth and reliable. Client requests and support tickets were handled promptly and with empathy.
Read Full Review
Was this helpful?
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
Over the past six months, clients have consistently praised Top Customer Service for their professionalism, effective communication, and improved customer response times. For instance, the Marketing Manager of Auto Holic Detailers noted a significant reduction in missed calls and faster inquiry responses, enhancing overall customer satisfaction. Similarly, the Manager of BS Electrical highlighted the smooth workflow and organized project management. Overall, feedback reflects a strong sentiment of satisfaction, with no major areas for improvement identified by clients.Was this helpful?
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
View projects from:
Was this helpful?
-
-
$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +4 services15% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
Read All ReviewsSelect Industry to see insights
Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+< $25 / hr2 - 9Rio de Janeiro, Brazil
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing20% Translation +4 services10% Back Office Outsourcing10% Digital Strategy10% Email Marketing10% Social Media MarketingSee all 5 projectsTechsho is a lead generation company that excels in providing quality, pre-qualified prospects, particularly for real estate professionals. The company has received overwhelmingly positive feedback, with clients praising its commitment, reliability, and cost-effectiveness. Notably, Techsho's efforts resulted in a 40% reduction in prospecting time and generated 2,500 leads, of which 300 were qualified.
Industry Experience
Techsho has demonstrated significant expertise in the real estate sector, particularly in luxury and off-plan properties. Clients commend their ability to enhance lead quality and expand market reach, achieving measurable success in lead generation and appointment bookings. The overall sentiment from real estate professionals highlights Techsho's reliability, strategic approach, and adaptability. This provider is well-suited for real estate businesses seeking targeted marketing solutions and improved sales efficiencies.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Techsho's pricing and value for money, noting that their services fit within budget while delivering strong results. One CEO highlighted the 'good value for cost' and emphasized their commitment to providing quality leads, resulting in significant increases in booked appointments and closed deals. Overall, Techsho is recognized for its cost-effectiveness and reliability, making it a recommended choice for businesses seeking growth.Was this helpful?
-
$25,000+$100 - $149 / hr50 - 249São Paulo, Brazil
Services provided
30% Customer Service Outsourcing35% Business Consulting35% Digital StrategyRedFox Digital Solutions is a Digital Strategy company. Headquartered in São Paulo, Brazil, the team focuses on Digital Strategy and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Goiânia, Brazil
Services provided
70% Customer Service Outsourcing30% IT Managed ServicesBased in Goiânia, Brazil, Attende Call Center is a small Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and IT managed services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Montes Claros, Brazil
Services provided
50% Customer Service Outsourcing50% Call Center ServicesCall center service and Customer Service Outsourcing company VGX Contact Center was founded in 2013. The agency provides Call Center Services and Customer Service Outsourcing, and is large.
Read more -
UndisclosedUndisclosed250 - 999Porto Alegre, Brazil
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFounded in 2009, Explorer Call Center is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Belo Horizonte, Brazil
Services provided
50% Customer Service Outsourcing50% Call Center ServicesStyle Call Center Solutions is a Belo Horizonte, Brazil-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Sao Paolo, Brazil
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Recruiting +2 services20% Recruitment Process Outsourcing20% StaffingWebOps is a Back Office Outsourcing company established in 2017. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Sao Paolo, Brazil
Avenida Paulista
Sao Paolo, Brazil 2000031 - 40
+5511996930611
Was this helpful?
-
UndisclosedUndisclosed2 - 9Osasco, Brazil
Services provided
20% Customer Service Outsourcing20% Application Testing20% IT Staff Augmentation +3 services20% IT Strategy Consulting10% IT Managed Services10% Other IT Consulting and SI4Roots Consulting is an Application Testing company established in 2025. Their team offers Application Testing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999São Paulo, Brazil
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +4 services20% Staffing10% Call Center Services10% IT Staff Augmentation5% RecruitingSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Multi-Language Customer Service for HealthTech Co
5.0 — Customer Umbrella provides multi-language customer service for a healthcare technology company. The team manages tickets and communicates with customers in English, Spanish, Mandarin, Japanese, and Read moreWas this helpful?
Industry Experience
Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
Read All ReviewsSelect Industry to see insights
Software Gambling Design Manufacturing Gaming Retail Healthcare UtilitiesWas this helpful?
View projects from:
Was this helpful?
View PackagesEmail and Live chat Support
English customer support ranges from entry-level to experienced and more technical.Was this helpful?
-
UndisclosedUndisclosed250 - 999Fortaleza, Brazil
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Market Research +1 service20% Sales OutsourcingLaunched in 2012, QualityCalls Lead Generation is a telephone answering service. Their team focuses on Call Center Services and Market Research.
Read moreSee All Locations (2)Fortaleza, Brazil
Avenida Desembargador Colombo de Sousa 890 CEP 60
Fortaleza, Brazil 60175-442301 - 400
+55 85 8623 1450
Was this helpful?
-
UndisclosedUndisclosed50 - 249Downtown - Rio de Janeiro,, Brazil
Services provided
30% Customer Service Outsourcing70% Call Center ServicesCobrart is a call center company. The Downtown - Rio de Janeiro,, Brazil-based firm was launched in 2011. Their team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Goiânia, Brazil
Services provided
30% Customer Service Outsourcing40% Accounting30% Back Office OutsourcingAccounting company EXE Outsourcing Office is headquartered in Goiânia, Brazil. They specialize in Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Sales OutsourcingAG Call Center is a small phone answering service launched in 2002. Their team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Manaus, Brazil
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% Sales OutsourcingPOLO Telecom, a small phone answering service, is based in Manaus, Brazil. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Vila Velha, Brazil
Services provided
25% Customer Service Outsourcing30% Call Center Services25% Sales Outsourcing +1 service20% Back Office OutsourcingCom.unique Call Center is an answering service company founded in 2016. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Services provided
20% Customer Service Outsourcing10% BI & Big Data Consulting & SI10% Back Office Outsourcing +6 services10% Business Consulting10% Corporate Training & Coaching10% Cybersecurity10% Document Digitization & Management10% IT Managed Services10% IT Strategy ConsultingFounded in 2015, Specialisterne Brasil is a Customer Service Outsourcing company. The firm focuses on Customer Service Outsourcing and IT strategy consulting, and is midsize.
Read more -
UndisclosedUndisclosed2 - 9Salvador, Brazil
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Business Consulting +1 service25% Call Center ServicesBAHIA CALL CENTER is a Business Consulting company. Their small team is in Salvador, Brazil. Their services include Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
Services provided
20% Customer Service Outsourcing80% Call Center ServicesDoctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil.
Read more -
UndisclosedUndisclosed50 - 249Florianópolis, Brazil
Services provided
16% Customer Service Outsourcing24% Call Center Services20% CRM Consulting and SI +3 services20% IT Strategy Consulting10% E-Commerce Development10% IT Managed ServicesFounded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI.
Read more -
UndisclosedUndisclosed250 - 999Barra da Tijuca, Brazil
Services provided
10% Customer Service Outsourcing40% Call Center Services20% Digital Strategy +2 services20% IT Strategy Consulting10% Sales OutsourcingCentral 24 Hours is a call center. Their midsize team is headquartered in Barra da Tijuca, Brazil. Their team specializes in Call Center Services and Digital Strategy.
Read more -
UndisclosedUndisclosed2 - 9Sao Paulo, Brazil
Services provided
100% Customer Service OutsourcingComunix, a small Customer Service Outsourcing company, is based in Sao Paulo, Brazil. The team specializes in Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Goiânia, Brazil
Services provided
70% Customer Service Outsourcing30% IT Managed ServicesBased in Goiânia, Brazil, All Telecom is a small Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
Read more -
$10,000+Undisclosed10,000+Sao Paulo, Brazil
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +3 services10% Content Moderation Services5% Business Consulting5% Robotics Process AutomationApex America is a telephone answering service. Established in 2003, the firm is in Córdoba, Argentina and ARW, Argentina. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (17)Sao Paulo, Brazil
100 Avenida Alfredo Egídio de Souza Aranha
Sao Paulo, Brazil 04726-170751 - 1000
Was this helpful?
-
UndisclosedUndisclosed2 - 9Brasília, Brazil
Services provided
50% Customer Service Outsourcing50% Custom Software DevelopmentSmall software development firm and Customer Service Outsourcing company Télix, is headquartered in Brasília, Brazil. The team offers Custom Software Development and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Sao Paulo, Brazil
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesBizpro Processos de Negócios is a Customer Service Outsourcing company. The firm is in Sao Paulo, Brazil. Their team provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Goiânia, Brazil
Services provided
16% Customer Service Outsourcing40% Accounting24% Back Office Outsourcing +1 service20% Business ConsultingSensu Contabilidade is a small Accounting company located in Goiânia, Brazil. Their services include Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Services provided
10% Customer Service Outsourcing50% Business Consulting40% Call Center ServicesBusiness Consulting company Maromatel - Vivo Empresas is located in Sao Paulo, Brazil. They offer Business Consulting and Call Center Services and were established in 2002.
Read more -
UndisclosedUndisclosed2 - 9Campinas, Brazil
Services provided
10% Customer Service Outsourcing40% Business Consulting25% Finance & Accounting Outsourcing (FAO) +2 services15% Back Office Outsourcing10% Financial ConsultingBusiness Consulting company Valor BPO specializes in Business Consulting and Finance & Accounting Outsourcing (FAO). They are based in Campinas, Brazil.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Brazil Customer Support Companies
-
$1,000+Undisclosed10 - 49São Paulo, Brazil
Ability to deliver
22.1/40.016.4/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
23.7/40.016.2/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+< $25 / hr2 - 9Rio de Janeiro, Brazil
Ability to deliver
18.8/40.014.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$25,000+$100 - $149 / hr50 - 249São Paulo, Brazil
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Goiânia, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Customer Service Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Montes Claros, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Porto Alegre, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Belo Horizonte, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Sao Paolo, Brazil
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Osasco, Brazil
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr250 - 999São Paulo, Brazil
Ability to deliver
28/40.017/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed250 - 999Fortaleza, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Downtown - Rio de Janeiro,, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Goiânia, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Manaus, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Vila Velha, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Sao Paulo, Brazil
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
Get personalized agency matches based on your project goals.