Top Inbound Call Center Services in Bulgaria
19 Companies
8 Leaders 11 Contenders
List of the Top Bulgaria Inbound Call Centers Services
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Clutch Leaders Matrix
Rollover to see company insights or click a company below for more details.
- 1 Mercatus
- 2 TELUS International
- 3 CXG Business Process Outsourcing
- 4 Euroccor JSC
- 5 InfoSource Bulgaria Ltd
- 6 Callboxs
- 7 MarKam Solutions
- 8 PowerSellers
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 8 Bulgaria Inbound Call Centers Services
-
- $5,000+
- < $25 / hr
- 50 - 249
- Sofia, Bulgaria
Ability to deliver
32.4/40.0- 17 Reviews
- 10 Clients & Experience
- 5.4 Market Presence
Service focus
- 130% Inbound Voice Services
-
- $1,000+
- < $25 / hr
- 10,000+
- Sofia, Bulgaria
Ability to deliver
27.3/40.0- 16.2 Reviews
- 1.6 Clients & Experience
- 9.5 Market Presence
Service focus
- 200% Inbound Voice Services
-
- Undisclosed
- Undisclosed
- 50 - 249
- Sofia, Bulgaria
Ability to deliver
25/40.0- 16.2 Reviews
- 3.9 Clients & Experience
- 4.9 Market Presence
Service focus
- 122% Inbound Voice Services
-
- $1,000+
- $25 - $49 / hr
- 50 - 249
- София, Bulgaria
Ability to deliver
22.9/40.0- 14.6 Reviews
- 3 Clients & Experience
- 5.3 Market Presence
Service focus
- 225% Inbound Voice Services
-
- $1,000+
- < $25 / hr
- 10 - 49
- Sofia, Bulgaria
Ability to deliver
25.2/40.0- 14.8 Reviews
- 5.5 Clients & Experience
- 4.9 Market Presence
Service focus
- 80% Inbound Voice Services
- 20% Other
-
- $5,000+
- < $25 / hr
- 250 - 999
- Burgas, Bulgaria
Ability to deliver
21.4/40.0- 16.2 Reviews
- 0.6 Clients & Experience
- 4.6 Market Presence
Service focus
- 210% Inbound Voice Services
-
- $1,000+
- < $25 / hr
- 50 - 249
- Sofia, Bulgaria
Ability to deliver
21/40.0- 17 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 130% Inbound Voice Services
-
- $10,000+
- Undisclosed
- 2 - 9
- Sofia, Bulgaria
Ability to deliver
20.8/40.0- 16.8 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 45% Inbound Voice Services
- 55% Other
Contenders Breakdown
-
- $50,000+
- < $25 / hr
- 1,000 - 9,999
- Sofia, Bulgaria
Ability to deliver
5.3/40.0- 0 Reviews
- 0 Clients & Experience
- 5.3 Market Presence
Service focus
- 190% Inbound Voice Services
-
- $1,000+
- $25 - $49 / hr
- 10 - 49
- Sofia, Bulgaria
Ability to deliver
8.2/40.0- 0 Reviews
- 3.6 Clients & Experience
- 4.6 Market Presence
Service focus
- 50% Inbound Voice Services
- 50% Other
-
- $1,000+
- < $25 / hr
- 250 - 999
- Plovdiv, Bulgaria
Ability to deliver
31.9/40.0- 14.6 Reviews
- 10 Clients & Experience
- 7.3 Market Presence
Service focus
- 40% Inbound Voice Services
- 60% Other
-
- $1,000+
- $25 - $49 / hr
- 2 - 9
- Sofia, Bulgaria
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 200% Inbound Voice Services
-
- $5,000+
- $50 - $99 / hr
- 10 - 49
- Sofia, Bulgaria
Ability to deliver
4.1/40.0- 0 Reviews
- 0.1 Clients & Experience
- 4 Market Presence
Service focus
- 50% Inbound Voice Services
- 50% Other
-
- $1,000+
- < $25 / hr
- 250 - 999
- Varna, Bulgaria
Ability to deliver
28.5/40.0- 17.8 Reviews
- 6.1 Clients & Experience
- 4.6 Market Presence
Service focus
- 100% Inbound Voice Services
-
- $5,000+
- $25 - $49 / hr
- 2 - 9
- Sofia, Bulgaria
Ability to deliver
20.2/40.0- 16.2 Reviews
- 0 Clients & Experience
- 4 Market Presence
Service focus
- 75% Inbound Voice Services
- 25% Other
-
- $1,000+
- $25 - $49 / hr
- 2 - 9
- Sofia, Bulgaria
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 200% Inbound Voice Services
-
- $1,000+
- $25 - $49 / hr
- 2 - 9
- Sofia, Bulgaria
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 250% Inbound Voice Services
-
- Undisclosed
- Undisclosed
- 50 - 249
- Balsha, Bulgaria
Ability to deliver
0/40.0- 0 Reviews
- 0 Clients & Experience
- 0 Market Presence
Service focus
- 180% Inbound Voice Services
-
- $50,000+
- $25 - $49 / hr
- 1,000 - 9,999
- Sofia, Bulgaria
Ability to deliver
5.8/40.0- 0 Reviews
- 0 Clients & Experience
- 5.8 Market Presence
Service focus
- 30% Inbound Voice Services
- 70% Other
-
- $5,000+
- < $25 / hr
- 50 - 249
- Sofia, Bulgaria
Services provided
- 50% Customer Service Outsourcing
- 20% Sales Outsourcing
- 10% Back Office Outsourcing +2 services
- 10% Call Center Services
- 10% IT Staff Augmentation
📌Mercatus is an international BPO & ITO service and solution provider which specializes in: Multilingual Customer & Technical Support L1, L2; Back Office Support, Data Entry; IT
- 3 fixed price packages
- 3 reviews mention Advertising
- Reviews mention "well-executed projects"
- Reviews mention "unique expertise"
-
- $1,000+
- < $25 / hr
- 250 - 999
- Plovdiv, Bulgaria
Services provided
- 60% Back Office Outsourcing
- 20% Customer Service Outsourcing
- 20% Finance & Accounting Outsourcing (FAO)
Based in multiple countries (UK, BULGARIA, EGYPT & MADAGASCAR) We offer Multilingual (20+ languages) DATA ENTRY & DATA PROCESSING SERVICES / DATA ANNOTATION AND CONTENT MODERATION SERVICES
- Reviews mention "efficient"
- 4.5 out of 5.0 rating for cost
- 1 review mentions Application Management & Support
- Completed projects in 2 countries
-
- $1,000+
- < $25 / hr
- 10,000+
- Sofia, Bulgaria
Services provided
- 50% Call Center Services
- 25% Back Office Outsourcing
- 25% Customer Service Outsourcing
TELUS International Europe is a premium multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since
- 1 review mentions Custom Software Development
- Reviews mention "unique expertise"
- Reviews mention "well-organized projects"
- Reviews mention "collaborative"
-
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- Undisclosed
- Undisclosed
- 50 - 249
- Sofia, Bulgaria
Services provided
- 25% Customer Service Outsourcing
- 24% Call Center Services
- 21% Back Office Outsourcing +2 services
- 15% Recruiting
- 15% Staffing
CXG is a fast-growing EU-based BPO provider with a proven track record in industries including: Electronic Invoicing, Financial Services, Telecommunications, IT and Data Services. We are proud to
- Reviews mention "well-organized projects"
- 5.0 out of 5.0 rating for cost
- 1 review mentions Business Consulting
- Reviews mention "high-quality work"
-
- $1,000+
- $25 - $49 / hr
- 50 - 249
- София, Bulgaria
Services provided
- 65% Call Center Services
- 15% Customer Service Outsourcing
- 10% Sales Outsourcing +1 service
- 10% Social Media Marketing
Call and contact centres come in many forms. The fact that it is often difficult to find and keep motivated and skilled call centre staff in Western Europe has resulted in global offshore
- Reviews mention "accessible"
- 4.0 out of 5.0 rating for cost
- Reviews mention "detail-oriented"
- 1 review mentions Call Center Services
-
- $1,000+
- < $25 / hr
- 10 - 49
- Sofia, Bulgaria
Services provided
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Document Digitization & Management +3 services
- 20% Recruiting
- 10% Customer Service Outsourcing
- 10% Finance & Accounting Outsourcing (FAO)
InfoSource Bulgaria is your trusted partner in the EU for high-quality outsourcing services tailor-made for your business. In over 15 years of experience in data processing, information management,
- Reviewed 1 time in the past 6 months
- Reviews mention "easy to work with"
- Reviews mention "detail-oriented"
- 1 review mentions Data Annotation Services
-
- $5,000+
- < $25 / hr
- 250 - 999
- Burgas, Bulgaria
Services provided
- 50% Call Center Services
- 30% Customer Service Outsourcing
- 20% Back Office Outsourcing
Our mission is related to the incessant perfection through the use of innovative technologies and worldwide practices in the sphere of telecommunications.
- Reviews mention "team players"
- Reviews mention "professional"
- Reviews mention "accommodating"
- Reviews mention "flexible"
-
- $1,000+
- < $25 / hr
- 50 - 249
- Sofia, Bulgaria
Services provided
- 30% Call Center Services
- 20% Customer Service Outsourcing
- 20% Logistics & Supply Chain Consulting +2 services
- 20% Sales Outsourcing
- 10% Back Office Outsourcing
At MarKam Solutions, we specialize in providing comprehensive multilingual outsourcing solutions tailored to meet the diverse needs of businesses across various industries including Logistics,
- Reviews mention "detail-oriented"
- 1 review mentions Sales Outsourcing
- Reviews mention "exceeds expectations"
- Reviews mention "professional"
-
- $10,000+
- Undisclosed
- 2 - 9
- Sofia, Bulgaria
Services provided
- 60% Sales Outsourcing
- 25% Market Research
- 15% Call Center Services
The PowerSellers is your trusted partner for B2B lead generation and qualification. Energy, Saas, Manufacturing or Professional Services - our experienced teams (4+ years of experience) can quickly
- 1 review mentions Compliance Consulting
- Reviews mention "accessible"
- Reviews mention "reasonable pricing"
- Reviews mention "communicative"
-
- $50,000+
- < $25 / hr
- 1,000 - 9,999
- Sofia, Bulgaria
Services provided
- 80% Customer Service Outsourcing
- 10% Back Office Outsourcing
- 10% Call Center Services
Sixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
-
- $1,000+
- $25 - $49 / hr
- 10 - 49
- Sofia, Bulgaria
Services provided
- 20% Finance & Accounting Outsourcing (FAO)
- 20% HR Consulting
- 10% Accounting +5 services
- 10% Back Office Outsourcing
- 10% Business Consulting
- 10% Call Center Services
- 10% Customer Service Outsourcing
- 10% Sales Outsourcing
Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
-
- $1,000+
- $25 - $49 / hr
- 2 - 9
- Sofia, Bulgaria
Services provided
- 40% Call Center Services
- 40% Customer Service Outsourcing
- 20% Sales Outsourcing
Euro Connect is a small phone answering service in Sofia, Bulgaria. The team offers Call Center Services and Customer Service Outsourcing.
-
- $5,000+
- $50 - $99 / hr
- 10 - 49
- Sofia, Bulgaria
Services provided
- 25% Customer Service Outsourcing
- 20% Staffing
- 15% Back Office Outsourcing +4 services
- 15% Business Consulting
- 15% HR Outsourcing
- 5% IT Managed Services
- 5% IT Staff Augmentation
ACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.
-
- $1,000+
- < $25 / hr
- 250 - 999
- Varna, Bulgaria
Services provided
- 20% Back Office Outsourcing
- 20% Call Center Services
- 20% Customer Service Outsourcing +8 services
- 10% AR/VR Development
- 10% Custom Software Development
- 5% Application Testing
- 5% Content Moderation Services
- 5% Sales Outsourcing
- 3% API Development
- 1% Mobile App Development
- 1% Web Development
Customer Umbrella is a global Outsource Customer Service company specializing in Gaming Support Outsourcing originally founded in Varna, Bulgaria. Now operating in over 20 countries, providing
- Reviewed 7 times in the past 6 months
- Reviews mention "results-oriented"
- Reviews mention "understands the needs of their clients"
- Reviews mention "unique expertise"
-
- $5,000+
- $25 - $49 / hr
- 2 - 9
- Sofia, Bulgaria
Services provided
- 30% Corporate Training & Coaching
- 25% Business Consulting
- 25% Call Center Services +2 services
- 10% Finance & Accounting Outsourcing (FAO)
- 10% HR Consulting
Orpheus Solutions is a sales-focused outsourcing company serving the global economy. Headquartered in Bulgaria, we provide you with cost-effective solutions for sales, team training, marketing,
- Reviews mention "creative"
- 1 review mentions Business Consulting
- Reviews mention "knowledgeable"
- 5.0 out of 5.0 rating for cost
-
- $1,000+
- $25 - $49 / hr
- 2 - 9
- Sofia, Bulgaria
Services provided
- 50% Call Center Services
- 25% Customer Service Outsourcing
- 25% Sales Outsourcing
Alba Center, a small phone answering service, is headquartered in Sofia, Bulgaria. The team focuses on Call Center Services and Sales Outsourcing.
-
- $1,000+
- $25 - $49 / hr
- 2 - 9
- Sofia, Bulgaria
Services provided
- 50% Call Center Services
- 50% Customer Service Outsourcing
Callhalla, an answering service and Customer Service Outsourcing company, was established in 2014. The small team offers Call Center Services and Customer Service Outsourcing.
-
- Undisclosed
- Undisclosed
- 50 - 249
- Balsha, Bulgaria
Services provided
- 60% Call Center Services
- 40% Recruitment Process Outsourcing
Latiane Ltd, a midsize telephone answering service, is in Balsha, Bulgaria. Their services include Call Center Services and Recruitment Process Outsourcing.
-
- $50,000+
- $25 - $49 / hr
- 1,000 - 9,999
- Sofia, Bulgaria
Services provided
- 65% Sales Outsourcing
- 15% Customer Service Outsourcing
- 10% Digital Strategy +1 service
- 10% Marketing Strategy
MarketStar is a Sales Outsourcing company. Located in Ogden, Utah and Dublin, Ireland, the firm provides Sales Outsourcing and Customer Service Outsourcing.