Top Customer Support Services in Australia
71 Companies
List of the Top Australia Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves AustraliaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves AustraliaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Adaptable
Clients have consistently highlighted Mindy Support's adaptability, noting their ability to adjust to evolving data and instructions. One client emphasized that the team was more adaptable than competitors, which was a key factor in their selection. Additionally, the project manager's responsiveness and effective communication further demonstrate the firm's flexibility in managing client needs and challenges. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the team's proactive approach.-
Call Center Services for Software Company
5.0 Jun 21, 2024They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.
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Annotation Service for Speech Assistive Technology Startup
4.5 Jul 2, 2021They're communicative. Mindy Support adapts well as data and instructions for their work evolve. The team is very exact in following instruction. Some work involves subjective decision-making that does not adhere to the general regulations so it will be helpful for the team to understand more fully not only how to complete the tasks but why as well.
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1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
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$1,000+Undisclosed250 - 999Serves AustraliaServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 60 projectsTop Customer Service is a customer support outsourcing company that specializes in enhancing client communication and improving customer service processes. With over 90% of reviews highlighting their professionalism, responsiveness, and ability to deliver on time, they have consistently helped businesses achieve faster response times and increased client satisfaction. Their tailored solutions and strategic approach effectively address diverse industry needs, from BPO services to call center solutions.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Top Customer Service offers good value for cost, with multiple reviews highlighting their professionalism and effective communication. For instance, clients appreciated faster response times and improved customer satisfaction after implementing their services. One client noted, 'Good value for cost' as a deciding factor for choosing Top Customer Service. Overall, the sentiment is positive, with many clients emphasizing the company's ability to deliver quality support at a reasonable price.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (2)London, England
40 Wenlock Road MASBROUGH STREET
London, England N1 7GH101 - 150
8889730077
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UndisclosedUndisclosed10 - 49Kemps Creek, Australia
Services provided
20% Customer Service Outsourcing20% Fulfillment20% Logistics & Supply Chain Consulting +2 services20% Supply Chain Management20% Warehousing & DistributionB dynamic Logistics is a small Fulfillment company established in 2005. Their services include Fulfillment and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed250 - 999Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +4 services15% Mobile App Development15% Web Development10% Recruiting10% TranscriptionMidsize Accounting company Onehalf Offshore Business Solutions, is headquartered in Melbourne, Australia. Their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerGreystanes, Australia
Services provided
10% Customer Service Outsourcing30% Accounting15% Finance & Accounting Outsourcing (FAO) +5 services15% Financial Advising & Planning10% Advertising10% Banking Law5% Finance Law5% Tax LawDS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249Brisbane City, Australia
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +6 services20% Finance & Accounting Outsourcing (FAO)10% Accounting5% Direct Marketing5% HR Outsourcing3% Staffing2% RecruitingAffordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Werribee, Australia
Services provided
60% Customer Service Outsourcing40% AccountingAccountCraft Australia, a Customer Service Outsourcing company, is based in Werribee, Australia. Founded in 2014, the team specializes in Customer Service Outsourcing and Accounting.
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$1,000+< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
16% Customer Service Outsourcing60% Back Office Outsourcing14% Call Center Services +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Efficient
Acquire BPO has received positive feedback regarding their efficiency in handling telemarketing and phone services. Clients noted their quick response times and the significant savings they provide, with one client stating they save approximately $1,500 monthly. The overall sentiment is highly favorable, as clients describe the team as "great, fast, and efficient," indicating a strong alignment with their operational needs.-
Telemarketing for Hospitality Industry Firm
4.0 Aug 18, 2017I don't have any bad feedback to share about them, they are just great, fast and efficient. I would recommend them always. Their fast response is strong.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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See All Locations (3)Melbourne, Australia
Level 15 10 Queens Road,
Melbourne, Australia 300431 - 40
61.3.9956.0000
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UndisclosedUndisclosed10 - 49Burleigh Heads, Australia
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Social Media Marketing +5 services15% Accounting15% Call Center Services10% Finance & Accounting Outsourcing (FAO)5% Mobile App Development5% Web DesignOutsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed50 - 249West Perth, Australia
Services provided
10% Customer Service Outsourcing24% Call Center Services16% Back Office Outsourcing +5 services10% Accounting10% Graphic Design10% Search Engine Optimization10% Video Production10% Web DevelopmentSupporting Enterprises, a telephone answering service, was founded in 2008. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Customer Service Outsourcing10% AI Development10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% DevOps Managed Services10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% Market Research10% Unified Communications Consulting & SILaunched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
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$1,000+$50 - $99 / hr250 - 999Point Cook, Australia
Services provided
15% Customer Service Outsourcing15% Commercial Development15% HR Consulting +6 services10% Commercial Property Management10% Executive Search10% HR Outsourcing10% Recruiting10% Warehousing & Distribution5% StaffingGlen Group is a Commercial Development company established in 2015. The team provides Commercial Development and Customer Service Outsourcing and is based in Richmond, Canada and Surrey, Canada.
Read moreSee All Locations (5)Point Cook, Australia
Lincoln Park Close
Point Cook, Australia 303041 - 49
+1 604 805 0005
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UndisclosedUndisclosed250 - 999Balaclava, Australia
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +5 services15% IT Staff Augmentation10% Call Center Services10% HR Consulting10% HR Outsourcing10% Web DevelopmentAway Digital Teams is a Balaclava, Australia-based Back Office Outsourcing company. Established in 2016, the team offers Back Office Outsourcing and IT staff augmentation.
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UndisclosedUndisclosed250 - 999North Sydney, Australia
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +6 services15% Sales Outsourcing10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
44% Customer Service Outsourcing16% Call Center Services15% HR Consulting +2 services15% Transcription10% Sales OutsourcingTactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Sydney, Australia
Level 34, 50 Bridge Street
Sydney, Australia 20002 - 5
+61.2.8006.1827
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$1,000+Undisclosed10 - 49Glen Iris, Australia
Services provided
20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruitment Process Outsourcing15% Sales OutsourcingThe Outsourcing Co Pty Ltd, a Customer Service Outsourcing company, was founded in 2025. They specializes in Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Biggera Waters, Australia
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Custom Software Development +8 services10% Document Digitization & Management10% Email Marketing10% Mobile App Development10% Robotics Process Automation10% Social Media Marketing10% Web Development5% Application Testing5% Search Engine OptimizationRemote Office, a social media marketing firm, is headquartered in Biggera Waters, Australia and Dhaka, Bangladesh. Founded in 2018, the team provides Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Mount Taylor, Australia
Services provided
15% Customer Service Outsourcing70% Accounting15% Corporate Training & CoachingOffice Overboard! is an Accounting company. They are in Mount Taylor, Australia and have small team. Their services include Accounting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Rockhampton, Australia
Services provided
15% Customer Service Outsourcing35% Accounting35% Back Office Outsourcing +1 service15% Call Center ServicesProfitAbility Virtual Assistance is an Accounting company. The small Rockhampton, Australia-based team focuses on Accounting and Back Office Outsourcing. The agency was launched in 2015.
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% HR Outsourcing10% IT Staff AugmentationSee all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sydney, Australia
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +2 services20% Custom Software Development15% Finance & Accounting Outsourcing (FAO)See all 3 projectsCloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
More responsive than most other service providers
Get in TouchCloudstaff is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (2)Sydney, Australia
Bridge Street
Sydney, Australia 200010 - 15
+61 2 8039 9000
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +8 services10% Call Center Services10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Undisclosed< $25 / hr1,000 - 9,999Melbourne, Australia
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +7 services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Sales OutsourcingConnectOS is an IT strategy consulting company. Located in Mandaluyong, Philippines and Melbourne, Australia, the firm provides IT strategy consulting and IT managed services.
Read moreSee All Locations (2)Melbourne, Australia
Level 14, 333 Collins Street
Melbourne, Australia 30002 - 5
13007477000
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List of the Top 2 Australia Customer Support Companies
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Ability to deliver
22.8/40.015.8/20 Reviews1.9/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$25,000+Undisclosed50 - 249Manly Vale, Australia
Ability to deliver
9.2/40.00/20 Reviews3.7/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Ability to deliver
11.8/40.00/20 Reviews5.8/10 Clients & Experience6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$250,000+$25 - $49 / hr1,000 - 9,999West Perth, Australia
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+$25 - $49 / hr10,000+Englewood, CO
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+$25 - $49 / hr50 - 249West Melbourne, Australia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Frankston, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr10 - 49Melbourne, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr10 - 49Perth, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$50,000+$100 - $149 / hr50 - 249Hobart, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Sydney, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other
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