Top Customer Support Services in Australia
70 Companies
List of the Top Australia Customer Support Companies
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves AustraliaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
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See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$5,000+< $25 / hr1,000 - 9,999Serves AustraliaServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Adaptable
Overall, client feedback on Helpware highlights their adaptability as a significant strength. One client noted their impressive capability to adjust to evolving project requirements, stating, "Helpware has done an excellent job of adapting to those changes." Another client emphasized their remarkable ability to scale resources quickly, achieving a target of 500 agents per day. This consistent adaptability has led to successful outcomes across various projects, reinforcing Helpware's reputation as a responsive and flexible partner.-
Video Labeling For IoT Company
5.0 Oct 3, 2022We are a technology company, and our software and products are constantly changing and evolving. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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Call Center Services for Food & Beverage Company
5.0 Aug 10, 2020I was most impressed by their company culture and adaptability.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (7)Berlin, Germany
Kemperplatz 1 Mitte D, 10785 Berlin, Germany
Berlin, Germany 107852 - 5
UndisclosedUndisclosed1,000 - 9,999Serves AustraliaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Hard working
The feedback regarding the sentiment of hard work is overwhelmingly positive. Clients highlight Mindy Support as 'incredibly hard-working and dedicated to the job,' noting their quick mastery of roles and proactive engagement. One client emphasized their responsiveness and eagerness to learn, stating, 'I couldn't ask for a more effective team.' Overall, Mindy Support's commitment to excellence and their ability to handle tasks efficiently has left a strong impression on their clients.-
Customer Support Services for Walking App
5.0 Apr 9, 2020They are always on hand should you need anything, but by and large, there's not even much need to speak with anyone, as the job is always handed to perfection. They are incredibly hard-working and dedicated to the job.
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Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
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$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesSee all 8 projectsTurn Key Receptionist specializes in Customer Support Outsourcing, providing call center solutions with a focus on prompt and professional service. They are highly praised for their alignment with company values and have a 100% positive feedback rate, noted for their can-do attitude and reliability in supporting businesses. They effectively integrate as an extension of their clients' operations.
Reviews mention Team players
Clients consistently highlight Turn Key Receptionist as effective team players, noting their can-do attitude and positive communication. One client emphasized their ability to adapt and integrate seamlessly into their business, describing them as an extension of their team. Another client praised the responsiveness and prioritization by their account manager, illustrating a strong collaborative relationship. Overall, the sentiment reflects high satisfaction with Turn Key's teamwork and support, fostering a positive client experience.-
Call Center Services for Recruitment Services Company
5.0 Apr 18, 2023They always had a can-do attitude and are always positive. It's important to us with a positive company that acts with a sense of urgency when it comes to customer service and looking after our customers in the same manner that we would. They have become an extension of our business.
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Inbound Call Answering for Security Solutions Company
5.0 Mar 3, 2020Their main point of contact for us is Cassie (Account Manager), who does a great job of handling priorities and responding to our requests right away. Their team as a whole does a great job of looking after us and making sure the engagement continues to go well. Our teams thoroughly appreciate each other.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read moreWas this helpful?
Industry Experience
Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.Was this helpful?
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$25,000+Undisclosed50 - 249Manly Vale, Australia
Services provided
50% Customer Service Outsourcing40% Sales Outsourcing10% Call Center ServicesForrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesSee all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Cybersecurity +1 service10% IT Managed ServicesAlltel Australia is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Call Center Services and are headquartered in Wheelers Hill, Australia.
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$250,000+$25 - $49 / hr1,000 - 9,999West Perth, Australia
Services provided
65% Customer Service Outsourcing20% Call Center Services15% Sales OutsourcingTSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesTTEC is a phone answering service and Customer Service Outsourcing company founded in 1982. Their team provides Call Center Services and Customer Service Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Services provided
100% Customer Service OutsourcingEco Commercial Cleaning Melbourne is a small Customer Service Outsourcing company established in 2010. Their services include Customer Service Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Services provided
100% Customer Service OutsourcingLane Electrical is a Customer Service Outsourcing company in Boronia, Australia and Boronia, Australia. They offer Customer Service Outsourcing and were launched in 2020.
Read moreBoronia, Australia
5 Bellrise Court
Boronia, Australia 315516 - 20
+61 370.463.995
See All Locations (2)Boronia, Australia
5 Bellrise Court
Boronia, Australia 315516 - 20
+61 3 7046 3995
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$1,000+$25 - $49 / hr50 - 249West Melbourne, Australia
Services provided
80% Customer Service Outsourcing10% Social Media Marketing10% Web DevelopmentOracle CMS, a Customer Service Outsourcing company, was established in 2005. The agency specializes in Customer Service Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Frankston, Australia
Services provided
100% Customer Service OutsourcingFounded in 1992, Melbourne Caravans is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Melbourne, Australia
Services provided
100% Customer Service OutsourcingSES Carpet Cleaning Melbourne is a Customer Service Outsourcing company. The team provides Customer Service Outsourcing and is located in Melbourne, Australia.
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$1,000+< $25 / hr10 - 49Perth, Australia
Services provided
100% Customer Service OutsourcingSmall Customer Service Outsourcing company Mick’s Pest Control Perth, is headquartered in Perth, Australia and Perth, Australia. Their services include Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Back Office OutsourcingYour Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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$50,000+$100 - $149 / hr50 - 249Hobart, Australia
Services provided
50% Customer Service Outsourcing50% Commercial Property ManagementLocal Pest Control Hobart, a Commercial Property Management and Customer Service Outsourcing company, was founded in 1999. They offers Commercial Property Management and Customer Service
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
100% Customer Service OutsourcingSmall Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Services provided
50% Customer Service Outsourcing25% HR Consulting25% TranscriptionCustomer Service Outsourcing company Startek Australia was launched in 1995. The team offers Customer Service Outsourcing and Transcription and is located in Melbourne, Australia.
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UndisclosedUndisclosed10 - 49Adelaide, Australia
Services provided
100% Customer Service OutsourcingOpal Cleaning Adelaide is a small Customer Service Outsourcing company based in Adelaide, Australia. The team provides Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Hobart, Australia
Services provided
50% Customer Service Outsourcing50% Commercial Property ManagementTims Tile And Grout Cleaning Hobart is a Commercial Property Management and Customer Service Outsourcing company. Their team specializes in Commercial Property Management.
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$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
16% Customer Service Outsourcing57% Call Center Services10% Sales Outsourcing +5 services4% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Bridgnorth, England
The Old Grammar School, St Leonards Close
Bridgnorth, England WV16251 - 300
0800 003 039
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$5,000+Undisclosed10 - 49Melbourne, Australia
Services provided
20% Customer Service Outsourcing50% Call Center Services30% Sales OutsourcingLeadCallers is an answering service. Their team is located in Melbourne, Australia and focuses on Call Center Services and Sales Outsourcing.
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$10,000+< $25 / hr250 - 999Brighton, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Market Research20% Sales OutsourcingPackleader BPO is a Market Research company. Launched in 2008, their team offers Market Research and Call Center Services.
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
34% Customer Service Outsourcing20% Accounting16% Back Office Outsourcing +3 services10% Custom Software Development10% Mobile App Development10% Web DevelopmentWopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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$1,000+< $25 / hr10 - 49Chatswood, Australia
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Services provided
10% Customer Service Outsourcing19% Back Office Outsourcing10% Accounting +19 services10% Finance & Accounting Outsourcing (FAO)5% E-Commerce Development5% Interior Design5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing2% Affiliate Marketing2% Cloud Consulting & SI2% Digital Strategy2% Graphic Design2% HR Consulting2% IT Managed Services2% IT Staff Augmentation2% IT Strategy Consulting2% Mobile App Development2% Other Design2% Product Design2% Web Design2% Web DevelopmentStaff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
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UndisclosedUndisclosed250 - 999Botanic Ridge, Australia
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +10 services10% Graphic Design10% Logo10% Translation10% Web Design5% Content Marketing5% Conversion Optimization5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video ProductionNew Media Services is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2012.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
10% Customer Service Outsourcing20% BI & Big Data Consulting & SI20% Transcription +4 services20% Translation10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingAR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
Read moreSee All Locations (2)Lenah Valley, Australia
Unit 4 54 Edge Avenue
Lenah Valley, Australia 70082 - 5
+61466668434
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$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Services provided
23% Customer Service Outsourcing22% Call Center Services15% Back Office Outsourcing +4 services10% Business Consulting10% Other Application Development10% Transcription10% TranslationLaunched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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$25,000+$25 - $49 / hr50 - 249Belconnen, Australia
Services provided
20% Customer Service Outsourcing20% Advertising20% Branding +2 services20% E-Commerce Development20% Social Media MarketingAdvertising company AOSC Technologies is headquartered in and Belconnen, Australia. Launched in 2021, the team provides Advertising and Branding.
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$5,000+Undisclosed10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +2 services20% IT Staff Augmentation20% StaffingIT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Business Consulting10% Back Office Outsourcing +4 services10% Call Center Services10% Custom Software Development10% IT Managed Services10% Web DevelopmentLiveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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$1,000+< $25 / hr2 - 9Kewdale, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Compliance Consulting +2 services20% Pay Per Click20% Search Engine OptimizationVital CS, a SEO company, was founded in 2020. Based in Kewdale, Australia, the team offers Search Engine Optimization and Pay Per Click.
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$1,000+$25 - $49 / hr10 - 49Carlton, Australia
Services provided
20% Customer Service Outsourcing20% Email Marketing20% Marketing Strategy +2 services20% Sales Outsourcing20% Social Media MarketingLaunched in 2021, ClickOne Digital, a small Marketing Strategy company, is located in Carlton, Australia. Their services include Marketing Strategy and Social Media Marketing.
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$1,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
42% Customer Service Outsourcing32% Call Center Services16% Sales Outsourcing +1 service10% Back Office OutsourcingLaunched in 2002, OneContact is a large Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Sydney, Australia
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing20% AccountingGBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +7 services10% Business Consulting10% Call Center Services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% Mobile App Development10% UX/UI Design10% Web DevelopmentEmploy Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Blacktown, Australia
Services provided
20% Customer Service Outsourcing20% Accounting20% HR Outsourcing +2 services20% Recruiting20% Recruitment Process OutsourcingSP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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$50,000+< $25 / hr10 - 49Melbourne, Australia
Services provided
15% Customer Service Outsourcing40% Other IT Consulting and SI30% Business Consulting +1 service15% Back Office OutsourcingArkis is an other IT consulting and SI company. They were launched in 2012 and specialize in other IT consulting and SI and Business Consulting.
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Custom Software Development10% Advertising +6 services10% Call Center Services10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 1 projectsVirtual Assistants is an offshore recruitment agency based in Pakistan that excels in providing premium Virtual Assistants from either the Pakistan to organisations in the United States, New
Read moreMore responsive than most other service providers
Get in TouchVirtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Adelaide, Australia
Services provided
40% Customer Service Outsourcing35% Call Center Services25% Back Office OutsourcingLaunched in 2002, Contact 121 is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services and is based in Adelaide, Australia.
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$25,000+$300+ / hr2 - 9Docklands, Australia
Services provided
10% Customer Service Outsourcing20% ERP Consulting and SI20% IT Managed Services +6 services15% CRM Consulting and SI10% Business Consulting10% Financial Consulting5% Application Management & Support5% Custom Software Development5% Enterprise App ModernizationLaunch IT Systems is an ERP consulting and SI company. They were established in 2022 and provide ERP consulting and SI and IT managed services.
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$1,000+$25 - $49 / hr250 - 999North Sydney, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Seaford, Australia
83 Hartnett Drive
Seaford, Australia 3198+1800.221.811
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$1,000+$25 - $49 / hr10 - 49Heidelberg West, Australia
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing15% Call Center Services +1 service10% Sales OutsourcingBack Office Outsourcing company TMC was established in 1974. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Belmore, Australia
Services provided
30% Customer Service Outsourcing20% Accounting20% Call Center Services +2 services20% Graphic Design10% Back Office OutsourcingLaunched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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$1,000+< $25 / hr10 - 49Drummoyne, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingJupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Adelaide, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Custom Software Development +2 services20% Finance & Accounting Outsourcing (FAO)20% Recruitment Process OutsourcingUnient is a software development company. The Singapore, Singapore-based team focuses on Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (2)Cebu City, Philippines
L11/F Apple One Equicom Tower, Mindanao Ave. cor Biliran Rd., Cebu Business Park
Cebu City, Philippines 600016 - 20
+63324020605
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$1,000+$25 - $49 / hr10 - 49Melbourne, Australia
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingI3R Outsourcing is a small Melbourne, Australia-based call center company. The team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249North Ryde, Australia
Services provided
20% Customer Service Outsourcing20% BI & Big Data Consulting & SI15% Back Office Outsourcing +4 services15% Business Consulting10% AI Development10% IT Managed Services10% IT Strategy ConsultingLaunched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Wheelers Hill, Australia
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingIn Wheelers Hill, Australia, 24x7 Direct is an answering service. They provide Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesVirtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Australia Customer Support Companies
-
UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Ability to deliver
22.8/40.015.8/20 Reviews1.9/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$25,000+Undisclosed50 - 249Manly Vale, Australia
Ability to deliver
9.2/40.00/20 Reviews3.7/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Ability to deliver
11.8/40.00/20 Reviews5.8/10 Clients & Experience6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Wheelers Hill, Australia
Ability to deliver
8.4/40.00/20 Reviews2.1/10 Clients & Experience6.4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$250,000+$25 - $49 / hr1,000 - 9,999West Perth, Australia
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
65% Customer Service Outsourcing35% Other -
$1,000+$25 - $49 / hr10,000+Melbourne, Australia
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
Undisclosed$25 - $49 / hr10 - 49Noble Park, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$5,000+$25 - $49 / hr10 - 49Boronia, Australia
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+$25 - $49 / hr50 - 249West Melbourne, Australia
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Customer Service Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Frankston, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr10 - 49Melbourne, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+< $25 / hr10 - 49Perth, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
$50,000+$100 - $149 / hr50 - 249Hobart, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Sydney, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$1,000+$25 - $49 / hr250 - 999Melbourne, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other
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