Top Customer Support Services in Sydney
4 Leaders 15 Contenders
32 Companies
List of the Top Sydney Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Sydney, AustraliaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention High-quality work
Hugo Inc. consistently receives high praise for delivering high-quality work. Clients highlight their exceptional accuracy, with one noting a 99.8% accuracy in order processing and another reporting a 97% accuracy in content updates, minimizing the need for revisions. Additionally, clients commend Hugo's ability to streamline operations and enhance efficiency, contributing significantly to their growth and success. Overall, the sentiment reflects strong satisfaction with the quality of services provided.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Customer Support for IT Company
5.0 Aug 24, 2023Hugo is helping us focus on innovation by no longer having to worry about providing support to customers. Our internal team has reported overall accuracy of responses close to 100%. Our Net Promoter Score (NPS) has also increased since partnering with Hugo.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Sydney, AustraliaServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.
Reviews mention Customized support
Clients have expressed high satisfaction with Helpware's customized support, highlighting their willingness to tailor solutions to specific needs. One client noted, 'They are willing to customize our needs,' emphasizing the company's adaptability and commitment to client satisfaction. Overall sentiment is positive, with clients appreciating the alignment of Helpware's values and their effective project management, which consistently meets expectations.-
Customer Support for Clothing Company
5.0 Dec 8, 2023What did you find most impressive or unique about this company? They are willing to customize our needs.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Serves Sydney, AustraliaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.
1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sydney, Australia
Services provided
20% Customer Service Outsourcing15% Accounting15% Back Office Outsourcing +4 services15% Custom Software Development15% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsCloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols.
Reviews mention Collaborative
Clients express a highly collaborative sentiment towards Cloudstaff, highlighting their commitment to open communication and responsiveness. One client noted their proactive approach in adapting to needs and maintaining transparency, which fostered a productive partnership. Additionally, the Account Management team's friendly demeanor and respect for client relationships were praised, reinforcing the collaborative nature of their service. Overall, clients appreciate Cloudstaff's dedication to creating a supportive and engaged workforce, contributing to operational success.-
Offshoring Services for Financial Services Firm
4.5 Mar 16, 2025When challenges arise, they're proactive in adapting to our needs, making necessary adjustments based on our feedback. Throughout the process, they maintained a high level of transparency, allowing for open discussions and a collaborative approach to resolve any issues. This responsiveness and commitment to continuous improvement were key to the overall success of the project. The Account Management team is proactive, approachable, and friendly, and we've built a strong, collaborative working relationship with them.
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Industry Experience
Cloudstaff has demonstrated strong expertise in the financial services and retail industries, delivering significant operational efficiencies and talent solutions. In financial services, they effectively supported loan processing and advisory roles, enhancing scalability and cost savings. Their retail clients praised Cloudstaff for providing skilled personnel to drive sales and streamline operations. Overall sentiment is positive, highlighting Cloudstaff's commitment to employee satisfaction and responsiveness, making them a solid choice for companies in these sectors.
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Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding Cloudstaff's cost-effectiveness and value for money. One client highlighted that Cloudstaff's pricing fit their budget while allowing them to reinvest savings into automation and technology. Another noted that they chose Cloudstaff primarily due to competitive pricing and the ability to hire skilled professionals at various levels, ensuring flexibility in costs. Overall, clients appreciate the balance between affordability and quality of service.Was this helpful?
See All Locations (2)Sydney, Australia
Bridge Street
Sydney, Australia 200010 - 15
+61 2 8039 9000
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% HR Outsourcing10% IT Staff AugmentationSee all 1 projectsSatellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
4.5
Local clients describe Satellite Office as a reliable partner in offshoring, noting their strong communication, legal compliance, and HR management. They appreciate the strategic cost reductions and the company's proactive, transparent approach.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Sydney, AustraliaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.
16 of 16 reviews are 5 stars9 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients highlight Matchboard's experience in providing overflow call services for veterinary clinics, emphasizing their reliable project management, timely execution, and knowledgeable team that improved call handling and patient follow-up.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +8 services10% Call Center Services10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentSee all 13 projectsBruntWork is a staffing and virtual assistance company that provides administrative, marketing, and project management support across various industries. Feedback from clients is overwhelmingly positive, with over 90% highlighting their ability to deliver knowledgeable and efficient team members quickly. Approximately 80% of reviewers commend BruntWork's exceptional project management and timely communication.
Reviews mention Easy to work with
Clients consistently report that BruntWork is highly professional and easy to collaborate with. One reviewer highlighted their team's responsiveness, flexibility, and organized project management, stating that all deliverables were completed on time. Another client praised the knowledge and skill of their dedicated employee, who effectively aligned social media content with the client's marketing goals. Overall, client sentiment emphasizes a seamless working relationship and satisfaction with BruntWork's services.-
Social Media Marketing for Automotive Repair Group
5.0 Jul 29, 2026Bruntwork managed the project in a professional, organized, and reliable manner. We communicated regularly through Microsoft Teams, which made it easy to provide feedback, share priorities, and address any questions as they arose. All requested items were completed and delivered on time, and their team responded promptly and positively to our needs. They were flexible, receptive to feedback, and consistently worked to ensure the deliverables met our expectations.
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0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Rental Mgmt Company
4.5 — BruntWork provided customer service outsourcing for a rental management company. The team helped with various tasks to support the client's business operations. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BruntWork's competitive pricing and strong value for money. For instance, one CEO noted their choice was driven by 'good value for cost,' while another emphasized that BruntWork's pricing fit within their budget. Overall, the sentiment reflects satisfaction with the cost-effectiveness of services, as multiple clients reported significant improvements in efficiency and productivity without exceeding financial constraints.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients describe BruntWork as a reliable partner for marketing and social media strategies, emphasizing their quick onboarding and attentive project execution. They commend the company's professionalism and ability to adapt to client needs in dynamic, results-driven projects.Read Local ReviewsWas this helpful?
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$25,000+Undisclosed50 - 249Manly Vale, Australia
Services provided
50% Customer Service Outsourcing40% Sales Outsourcing10% Call Center ServicesForrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesSee all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Back Office OutsourcingYour Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
100% Customer Service OutsourcingSmall Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
16% Customer Service Outsourcing57% Call Center Services10% Sales Outsourcing +5 services4% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999North Sydney, Australia
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +6 services15% Sales Outsourcing10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10 - 49Chatswood, Australia
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
34% Customer Service Outsourcing20% Accounting16% Back Office Outsourcing +3 services10% Custom Software Development10% Mobile App Development10% Web DevelopmentWopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Services provided
10% Customer Service Outsourcing19% Back Office Outsourcing10% Accounting +19 services10% Finance & Accounting Outsourcing (FAO)5% E-Commerce Development5% Interior Design5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing2% Affiliate Marketing2% Cloud Consulting & SI2% Digital Strategy2% Graphic Design2% HR Consulting2% IT Managed Services2% IT Staff Augmentation2% IT Strategy Consulting2% Mobile App Development2% Other Design2% Product Design2% Web Design2% Web DevelopmentStaff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
Read moreSee All Locations (2)Homebush, Australia
Suite 43 (Ground Floor) 52 Parramata Road
Homebush, Australia 214076 - 100
1300002222
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$5,000+Undisclosed10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +2 services20% IT Staff Augmentation20% StaffingIT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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$1,000+< $25 / hr10 - 49Drummoyne, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingJupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Drummoyne, Australia
2 Marlborough Street
Drummoyne, Australia 20476 - 9
+61451636378
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Business Consulting10% Back Office Outsourcing +4 services10% Call Center Services10% Custom Software Development10% IT Managed Services10% Web DevelopmentLiveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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UndisclosedUndisclosed250 - 999Sydney, Australia
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing20% AccountingGBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +7 services10% Business Consulting10% Call Center Services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% Mobile App Development10% UX/UI Design10% Web DevelopmentEmploy Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Blacktown, Australia
Services provided
20% Customer Service Outsourcing20% Accounting20% HR Outsourcing +2 services20% Recruiting20% Recruitment Process OutsourcingSP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
44% Customer Service Outsourcing16% Call Center Services15% HR Consulting +2 services15% Transcription10% Sales OutsourcingTactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Sydney, Australia
Level 34, 50 Bridge Street
Sydney, Australia 20002 - 5
+61.2.8006.1827
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$1,000+$25 - $49 / hr250 - 999North Sydney, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Belmore, Australia
Services provided
30% Customer Service Outsourcing20% Accounting20% Call Center Services +2 services20% Graphic Design10% Back Office OutsourcingLaunched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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UndisclosedUndisclosed50 - 249North Ryde, Australia
Services provided
20% Customer Service Outsourcing20% BI & Big Data Consulting & SI15% Back Office Outsourcing +4 services15% Business Consulting10% AI Development10% IT Managed Services10% IT Strategy ConsultingLaunched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancerGreystanes, Australia
Services provided
10% Customer Service Outsourcing30% Accounting15% Finance & Accounting Outsourcing (FAO) +5 services15% Financial Advising & Planning10% Advertising10% Banking Law5% Finance Law5% Tax LawDS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesSee all 8 projectsTurn Key Receptionist is a Customer Service Outsourcing company that excels in providing inbound call handling with a friendly yet professional demeanor. They have garnered 100% positive feedback, with clients praising their alignment with company values and their efficient, can-do attitude. This remote customer care provider seamlessly integrates with businesses, ensuring all calls are answered promptly.
Reviews mention High-quality work
Clients consistently praise Turn Key Receptionist for delivering high-quality work, particularly in cold calling. One CEO noted their top-tier expertise and impressive lead quality, emphasizing the team's ability to build rapport with prospects. Feedback highlights the effective communication and daily updates that facilitated real-time adjustments, showcasing their commitment to excellence. Overall, the sentiment reflects a strong endorsement of their services, underscoring their value in generating meaningful business connections.-
Call Center Services for Business Messaging Service
5.0 Sep 21, 2023I've had the pleasure of working with the Turkey receptionist team for our cold calling needs, and I'm genuinely impressed. Most notably, the quality of the leads they produced was commendable. Beyond the leads, Turnket's efforts in building a good rapport with our prospects have set a strong foundation for future business relations.
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Industry Experience
Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
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Advertising & marketing Human Resources Consumer Products Other Industry HealthcareWas this helpful?
1 of 1 Sydney-based review is 5 starsUnknown avg. project cost for Customer Service Outsourcing services in SydneyRead Similar ReviewsCustomer Service Outsourcing project highlight
Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Local clients commend Turn Key Receptionist for their positive attitude, effective communication, and ability to support complex operations such as security, recruitment, and healthcare. They appreciate their professionalism, reliability, and the company's capacity to scale with business growth.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Customer Service Outsourcing10% AI Development10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% DevOps Managed Services10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% Market Research10% Unified Communications Consulting & SILaunched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
10% Customer Service Outsourcing20% BI & Big Data Consulting & SI20% Transcription +4 services20% Translation10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingAR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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$5,000+< $25 / hr1,000 - 9,999Campbelltown, Australia
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +8 services10% Content Moderation Services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)5% AI Agents5% Data Annotation Services5% E-Commerce Development5% Recruitment Process Outsourcing5% TranscriptionSkyLight Global is a Dallas, Texas-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (4)Campbelltown, Australia
37A Farnsworth Avenue
Campbelltown, Australia 25606 - 9
+61435122211
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UndisclosedUndisclosed10 - 49Kemps Creek, Australia
Services provided
20% Customer Service Outsourcing20% Fulfillment20% Logistics & Supply Chain Consulting +2 services20% Supply Chain Management20% Warehousing & DistributionB dynamic Logistics is a small Fulfillment company established in 2005. Their services include Fulfillment and Logistics & Supply Chain Consulting.
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$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Services provided
23% Customer Service Outsourcing22% Call Center Services15% Back Office Outsourcing +4 services10% Business Consulting10% Other Application Development10% Transcription10% TranslationLaunched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Wollongong, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Manufacturing Consulting20% Procurement SupportKrinox Global Solutions Pty Ltd is a midsize Back Office Outsourcing company based in Wollongong, Australia and Delhi, India. The team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesVirtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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List of the Top 4 Sydney Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Sydney, Australia
Ability to deliver
30.4/40.015.6/20 Reviews6/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Ability to deliver
23.8/40.018.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$25,000+Undisclosed50 - 249Manly Vale, Australia
Ability to deliver
9.2/40.00/20 Reviews3.7/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Ability to deliver
11.8/40.00/20 Reviews5.8/10 Clients & Experience6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Sydney, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
16% Customer Service Outsourcing84% Other -
UndisclosedUndisclosed250 - 999North Sydney, Australia
Ability to deliver
6.6/40.00/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Chatswood, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Sydney, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
34% Customer Service Outsourcing66% Other -
$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+Undisclosed10 - 49Sydney, Australia
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Drummoyne, Australia
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Sydney, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr10 - 49Blacktown, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other
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