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Top Customer Support Services in Sydney

Ratings Updated: July 22, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

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Reviews mention Exceptional results
Clients have consistently praised Helpware for delivering exceptional results. One client noted their 'great' outcomes and expressed intent to expand their partnership, highlighting the company's 'responsiveness' and commitment to exceeding expectations. Another client reported achieving 75% of their customer metric goal, commending Helpware's 'fantastic workflow' and dedication to success. Overall, the sentiment reflects high satisfaction with Helpware's services, emphasizing their effectiveness and willingness to go above and beyond.

BPO & IT Services for HealthTech Firm

5.0 Nov 3, 2021

The responsiveness and willingness to go above and beyond for us was impressive. Results have been great so far, we plan to grow with Helpware.
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Research Data for Customer Service & Engagement Platform

5.0 Apr 12, 2019

Of our 80% reach goal, we successfully attained 75% of the customer metric. We were very satisfied with Helpware’s work. Helpware went above and beyond to reach our goal.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Helpware CX has received positive feedback for their effective customer research and rapid project management. A client noted their ability to attract six new customers and highlighted their impressive speed in communication. The client chose Helpware CX for their value and found no areas for improvement. Overall, the sentiment is highly favorable, indicating that Helpware CX is a competent partner for marketing needs.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindy Support

4.8 37 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Sydney, Australia

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Support Outsourcing company providing multilingual call center solutions and customer care outsourcing services across Europe. Reviews highlight their strong project management capabilities and high-quality service, with 100% of clients appreciating their timely delivery and effective communication. Some feedback suggests room for improvement in language support and staff training.

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Reviews mention Reliable
Clients have consistently highlighted Mindy Support's reliability, noting their quick response times and thorough communication. One client emphasized their satisfaction with Mindy's efficient handling of AI data annotation, stating, 'Mindy's reliability, quick response time and clear communication' set them apart. Additionally, the ability to resolve issues swiftly, often within hours, further solidifies the positive sentiment surrounding their dependable service.

AI Data Annotation for IT Services Company

5.0 Jul 29, 2021

I'm impressed by Mindy's reliability, quick response time and clear communication. They are real professionals. All issues we had were solved and cleared within hours.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

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Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sydney, Australia

Services provided

20% Customer Service Outsourcing

15% Accounting

15% Back Office Outsourcing +4 services

15% Custom Software Development

15% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Cloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols.

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally express positive sentiments regarding Cloudstaff's cost-effectiveness and value for money. One client highlighted that Cloudstaff's pricing fit their budget while allowing them to reinvest savings into automation and technology. Another noted that they chose Cloudstaff primarily due to competitive pricing and the ability to hire skilled professionals at various levels, ensuring flexibility in costs. Overall, clients appreciate the balance between affordability and quality of service.
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United States (2) Australia (1)

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Sydney, Australia

Bridge Street
Sydney, Australia 2000
10 - 15

+61 2 8039 9000

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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Sydney, Australia

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

10% IT Staff Augmentation

Satellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider.

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Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

4.5

Cost

4.0

Willing to Refer

4.5

Reviewers in Sydney commend Satellite Office's transparency, attention to detail, and ability to deliver tailored offshore workforce solutions. They value the company's responsiveness and the positive impact on operational efficiency and cost reduction, noting strong collaboration across diverse staffing needs.
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Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Sydney, Australia

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.

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Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.

Customer Service Outsourcing for Online Education Company

5.0 Dec 17, 2025

Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Customer Support Services for Tree Care Company

5.0 Mar 1, 2026

Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (18) Canada (13) France (1)

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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.

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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Sydney commend Matchboard for their tailored call center solutions, noting their deep industry knowledge, excellent communication, and the positive impact on client care and after-hours availability for busy veterinary practices.
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Forrest Marketing Group

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Manly Vale, Australia

Services provided

50% Customer Service Outsourcing

40% Sales Outsourcing

10% Call Center Services

Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

60% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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MAX Carpet Cleaning Sydney

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

100% Customer Service Outsourcing

Small Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.
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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

16% Customer Service Outsourcing

57% Call Center Services

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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Vault Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

North Sydney, Australia

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +6 services

15% Sales Outsourcing

10% Accounting

10% Business Consulting

10% Staffing

5% Executive Search

5% Recruiting

Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Zenith Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chatswood, Australia

Services provided

35% Customer Service Outsourcing

35% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Wopno Outsourcing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

34% Customer Service Outsourcing

20% Accounting

16% Back Office Outsourcing +3 services

10% Custom Software Development

10% Mobile App Development

10% Web Development

Wopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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Staff Domain Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Homebush, Australia

Services provided

10% Customer Service Outsourcing

19% Back Office Outsourcing

10% Accounting +19 services

10% Finance & Accounting Outsourcing (FAO)

5% E-Commerce Development

5% Interior Design

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

2% Affiliate Marketing

2% Cloud Consulting & SI

2% Digital Strategy

2% Graphic Design

2% HR Consulting

2% IT Managed Services

2% IT Staff Augmentation

2% IT Strategy Consulting

2% Mobile App Development

2% Other Design

2% Product Design

2% Web Design

2% Web Development

Staff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
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Homebush, Australia

Suite 43 (Ground Floor) 52 Parramata Road
Homebush, Australia 2140
76 - 100

1300002222

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Operacy Staffing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Sydney, Australia

Services provided

20% Customer Service Outsourcing

20% Accounting

20% Back Office Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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Jupiter BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Drummoyne, Australia

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
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Drummoyne, Australia

2 Marlborough Street
Drummoyne, Australia 2047
6 - 9

+61451636378

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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Customer Service Outsourcing

40% Business Consulting

10% Back Office Outsourcing +4 services

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% Web Development

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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GBSS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

40% Customer Service Outsourcing

40% Back Office Outsourcing

20% Accounting

GBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Employ Remote Pty. Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chester Hill, Australia

Services provided

10% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Call Center Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

10% UX/UI Design

10% Web Development

Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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SP-Recruitment Specialists

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Blacktown, Australia

Services provided

20% Customer Service Outsourcing

20% Accounting

20% HR Outsourcing +2 services

20% Recruiting

20% Recruitment Process Outsourcing

SP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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Tactical Business Services -Global

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

44% Customer Service Outsourcing

16% Call Center Services

15% HR Consulting +2 services

15% Transcription

10% Sales Outsourcing

Tactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
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Sydney, Australia

Level 34, 50 Bridge Street
Sydney, Australia 2000
2 - 5

+61.2.8006.1827

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CDM Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

North Sydney, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Smart Offshore Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Belmore, Australia

Services provided

30% Customer Service Outsourcing

20% Accounting

20% Call Center Services +2 services

20% Graphic Design

10% Back Office Outsourcing

Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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Invia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Ryde, Australia

Services provided

20% Customer Service Outsourcing

20% BI & Big Data Consulting & SI

15% Back Office Outsourcing +4 services

15% Business Consulting

10% AI Development

10% IT Managed Services

10% IT Strategy Consulting

Launched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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DS Accountants And Advisors

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Greystanes, Australia

Services provided

10% Customer Service Outsourcing

30% Accounting

15% Finance & Accounting Outsourcing (FAO) +5 services

15% Financial Advising & Planning

10% Advertising

10% Banking Law

5% Finance Law

5% Tax Law

DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Turn Key Receptionist is a Customer Service Outsourcing company that excels in providing inbound call handling with a friendly yet professional demeanor. They have garnered 100% positive feedback, with clients praising their alignment with company values and their efficient, can-do attitude. This remote customer care provider seamlessly integrates with businesses, ensuring all calls are answered promptly.

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Reviews mention High-quality work
Clients consistently praise Turn Key Receptionist for delivering high-quality work, particularly in cold calling. One CEO noted their top-tier expertise and impressive lead quality, emphasizing the team's ability to build rapport with prospects. Feedback highlights the effective communication and daily updates that facilitated real-time adjustments, showcasing their commitment to excellence. Overall, the sentiment reflects a strong endorsement of their services, underscoring their value in generating meaningful business connections.

Call Center Services for Business Messaging Service

5.0 Sep 21, 2023

I've had the pleasure of working with the Turkey receptionist team for our cold calling needs, and I'm genuinely impressed. Most notably, the quality of the leads they produced was commendable. Beyond the leads, Turnket's efforts in building a good rapport with our prospects have set a strong foundation for future business relations.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Turn Key Receptionist's competitive pricing and strong value for money. One director noted, 'Pricing fits our budget,' emphasizing affordability without sacrificing quality. Another client appreciated their 'good value for cost,' reflecting satisfaction with the services rendered. Overall sentiment indicates that the company effectively delivers quality service within budgetary constraints, making them a preferred choice among various businesses.
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1 of 1 Sydney-based review is 5 stars

Unknown avg. project cost for Customer Service Outsourcing services in Sydney

Customer Service Outsourcing project highlight

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Clients in Sydney praise Turn Key Receptionist for their professionalism, friendly service, and ability to handle diverse tasks like inbound calls, appointment bookings, and lead generation. They emphasize the company's reliability, positive attitude, and seamless communication across various industries and project scopes.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +8 services

10% Call Center Services

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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ITKnocks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Customer Service Outsourcing

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% DevOps Managed Services

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% Market Research

10% Unified Communications Consulting & SI

Launched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Customer Service Outsourcing

20% BI & Big Data Consulting & SI

20% Transcription +4 services

20% Translation

10% Back Office Outsourcing

10% Call Center Services

10% Sales Outsourcing

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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B dynamic Logistics

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kemps Creek, Australia

Services provided

20% Customer Service Outsourcing

20% Fulfillment

20% Logistics & Supply Chain Consulting +2 services

20% Supply Chain Management

20% Warehousing & Distribution

B dynamic Logistics is a small Fulfillment company established in 2005. Their services include Fulfillment and Logistics & Supply Chain Consulting.
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VA World Outsourcing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Services provided

23% Customer Service Outsourcing

22% Call Center Services

15% Back Office Outsourcing +4 services

10% Business Consulting

10% Other Application Development

10% Transcription

10% Translation

Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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Krinox Global Solutions Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wollongong, Australia

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Manufacturing Consulting

20% Procurement Support

Krinox Global Solutions Pty Ltd is a midsize Back Office Outsourcing company based in Wollongong, Australia and Delhi, India. The team focuses on Back Office Outsourcing and Call Center Services.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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Average Project Cost Breakdown

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List of the Top 3 Sydney Customer Support Companies