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Top Customer Support Services in Sydney

Ratings Updated: November 5, 2026

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Efficient
Hugo Inc. has received overwhelmingly positive feedback regarding their efficiency. Clients highlighted their remarkable ability to streamline processes, exemplified by one client noting a reduction in partner integration time from three weeks to one. Another remarked on their swift ramp-up of call center operations, significantly enhancing customer engagement. Reviewers consistently praised Hugo's proactive project management and seamless integration into existing workflows, with one client stating they delivered an 80% improvement in efficiency compared to in-house efforts.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

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Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.

Customer Service Staff for Sports Gear Rental Company

4.5 Apr 24, 2019

We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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Mindy Support

4.8 37 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Sydney, Australia

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.

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Reviews mention Efficient
Mindy Support has received notably positive feedback regarding their efficiency across multiple projects. Clients highlighted the 'seamless onboarding process' and 'well-organized project management' that led to timely deliverables. One client commended their 'excellent customer support service' and 'impressive flexibility,' while another emphasized the 'rapidity' of project completion. Overall, the sentiment reflects a strong appreciation for Mindy Support's ability to maintain effective communication and adapt to client needs, contributing to successful outcomes.

Call Center Services for Software Company

5.0 Jun 21, 2024

They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.
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Cell Tracking for Research Institute

4.5 Dec 15, 2021

Communication between teams is good despite working remotely. We have always received the results quickly. They provided highly efficient operators at a profitable price.
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Annotation Assistance for Video Game Developer

5.0 Dec 9, 2021

Very efficient. The communication between our two teams is clear and open. The quality of the work accomplished and the rapidity with which the project was completed.
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Customer Service Outsourcing for Car Rental Company

4.5 Feb 26, 2025

Always present and on time efficient. Mindy Support provides excellent customer support service for several of our products and services.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Industry Experience

Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Information technology Beauty

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Mindy Support is consistently recognized for providing good value for money, with clients emphasizing their competitive pricing and quality of service. For instance, one client noted that Mindy Support offered a 'good value for cost' and another highlighted their 'excellent service at a reasonable price.' Overall, clients appreciate the balance between cost and quality, with many stating that Mindy Support's pricing is competitive compared to other vendors, making them a reliable choice for outsourcing.
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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Sydney, Australia

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

10% IT Staff Augmentation

Satellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider.

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Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketing

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More responsive than most other service providers

Satellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

4.5

Cost

4.0

Willing to Refer

4.5

Reviewers in Sydney emphasize Satellite Office’s ability to build and manage an external workforce, from candidate selection through ongoing employee support. They cite strong project management, clear communication, and attention to detail, with cost savings enabling greater investment in local roles and technology development.
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Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sydney, Australia

Services provided

20% Customer Service Outsourcing

15% Accounting

15% Back Office Outsourcing +4 services

15% Custom Software Development

15% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Cloudstaff is a versatile outsourcing company providing offshore staffing solutions across various functions such as accounting, loan processing, and sales support. Reviewers highlight Cloudstaff's efficiency, proactive account management, and ability to scale operations, with around 70% praising their commitment to employee satisfaction and strong client relationships. Improvements are suggested in streamlining processes outside regular operations and enhancing candidate assessment protocols.

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Reviews mention Professional
The overall sentiment regarding Cloudstaff's professionalism is highly positive. Clients commend their strong communication, responsiveness, and commitment to customer relationships. For instance, one client noted that Cloudstaff's CEO personally met them to discuss processes, demonstrating dedication. Additionally, clients appreciate the flexibility of the team and their ability to handle complex tasks efficiently. However, some feedback suggests improvement in their hiring assessment process for better candidate calibration.

Voice BPO services for Financial Platform

5.0 Jul 24, 2020

They’re smart, capable people with good work ethic. They’re also able to take over complicated tasks. Everything they’ve done so far is quick and professional. They’re great at account management. Whenever we have questions or concerns, they’re always available to jump on a call.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients generally express positive sentiments regarding Cloudstaff's cost-effectiveness and value for money. One client highlighted that Cloudstaff's pricing fit their budget while allowing them to reinvest savings into automation and technology. Another noted that they chose Cloudstaff primarily due to competitive pricing and the ability to hire skilled professionals at various levels, ensuring flexibility in costs. Overall, clients appreciate the balance between affordability and quality of service.
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United States (2) Australia (1)

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Sydney, Australia

Bridge Street
Sydney, Australia 2000
10 - 15

+61 2 8039 9000

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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.

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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local veterinary clients describe Matchboard as a knowledgeable, professional partner for complex call-center needs, from supplier selection to service rollout. Their overflow solution handled advice, bookings, and patient callbacks, extending clinic availability and capturing calls that would otherwise have gone unanswered.
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BruntWork

4.9 32 reviews

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +8 services

10% Call Center Services

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

BruntWork is a company specializing in Customer Service Outsourcing (CSO), providing remote customer care and support services. Reviews indicate a positive experience with their team, particularly highlighting employees Ivy and Mykee. The feedback is overwhelmingly positive, with no areas for improvement noted, emphasizing their reliability and responsiveness in customer service BPO solutions.

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Reviews mention Easy to work with
BruntWork has received consistently positive feedback regarding their ease of collaboration. Clients highlighted their responsiveness and flexibility, noting that BruntWork's team was organized, professional, and proactive in addressing needs. One client specifically appreciated the regular communication and timely delivery of tasks, stating that all requested items were completed on time. Another client emphasized BruntWork's ability to adapt to specific requirements, which contributed to a smooth and effective working relationship.

Social Media Marketing for Automotive Repair Group

5.0 Jul 29, 2026

Bruntwork managed the project in a professional, organized, and reliable manner. We communicated regularly through Microsoft Teams, which made it easy to provide feedback, share priorities, and address any questions as they arose. All requested items were completed and delivered on time, and their team responded promptly and positively to our needs. They were flexible, receptive to feedback, and consistently worked to ensure the deliverables met our expectations.
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Offshore Teams Outsourcing for Automotive Wholesaler

4.5 Sep 1, 2026

BruntWork’s project management has been responsive, organised and collaborative throughout the engagement. Communication has been consistent, with regular updates provided during candidate sourcing, selection, contracting and onboarding. The team responded quickly to our questions and adapted to our specific requirements, including budget, automotive experience, system knowledge, confidentiality and security. Key milestones and deliverables were managed within the expected timeframes, and any matters requiring additional review were communicated clearly. Overall, they have been proactive and easy to work with.
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22 of 27 reviews are 5 stars

1 new review for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 27 times in the past 6 months
BruntWork has received positive feedback over the last six months, with clients highlighting their effective project management, responsiveness, and the quality of their team members. Clients from various sectors reported improvements in operational efficiency, accuracy, and timely task completion. Specific praise included BruntWork's ability to reduce administrative burdens and enhance lead generation efforts. Overall, clients expressed satisfaction with the value provided and noted no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (11) $10,000 to $49,000 (1)

What Clients Have Said
BruntWork is frequently praised for its cost-effectiveness and value for money. Clients highlight that the company's pricing aligns with their budgets while delivering high-quality services. For instance, one client noted that BruntWork offered 'good value for the cost' and another mentioned that their pricing 'fit our budget'. Overall, the sentiment regarding BruntWork's pricing is positive, with many clients expressing satisfaction with the return on investment.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Sydney-based clients praise BruntWork for making recruitment seamless and fast, filling a marketing specialist role within a week. They highlight timely delivery, prompt responses, and supportive coordination as the hire managed social content and paid advertising.
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Forrest Marketing Group

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Manly Vale, Australia

Services provided

50% Customer Service Outsourcing

40% Sales Outsourcing

10% Call Center Services

Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

60% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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MAX Carpet Cleaning Sydney

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

100% Customer Service Outsourcing

Small Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.
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Vault Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

North Sydney, Australia

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +6 services

15% Sales Outsourcing

10% Accounting

10% Business Consulting

10% Staffing

5% Executive Search

5% Recruiting

Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

16% Customer Service Outsourcing

57% Call Center Services

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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Zenith Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chatswood, Australia

Services provided

35% Customer Service Outsourcing

35% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Sydney Cleaning and Pest

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Blacktown, Australia

Services provided

35% Customer Service Outsourcing

45% Sales Outsourcing

20% Business Consulting

Founded in 1995, Sydney Cleaning and Pest is a Sales Outsourcing company. The team offers Sales Outsourcing and Customer Service Outsourcing and is in Blacktown, Australia and Blacktown, Australia.
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Wopno Outsourcing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

34% Customer Service Outsourcing

20% Accounting

16% Back Office Outsourcing +3 services

10% Custom Software Development

10% Mobile App Development

10% Web Development

Wopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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GBSS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

40% Customer Service Outsourcing

40% Back Office Outsourcing

20% Accounting

GBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Staff Domain Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Homebush, Australia

Services provided

10% Customer Service Outsourcing

19% Back Office Outsourcing

10% Accounting +19 services

10% Finance & Accounting Outsourcing (FAO)

5% E-Commerce Development

5% Interior Design

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

2% Affiliate Marketing

2% Cloud Consulting & SI

2% Digital Strategy

2% Graphic Design

2% HR Consulting

2% IT Managed Services

2% IT Staff Augmentation

2% IT Strategy Consulting

2% Mobile App Development

2% Other Design

2% Product Design

2% Web Design

2% Web Development

Staff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
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Homebush, Australia

Suite 43 (Ground Floor) 52 Parramata Road
Homebush, Australia 2140
76 - 100

1300002222

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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Customer Service Outsourcing

40% Business Consulting

10% Back Office Outsourcing +4 services

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% Web Development

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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Offshored

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Sydney, Australia

Services provided

15% Customer Service Outsourcing

35% Staffing

25% Back Office Outsourcing +1 service

25% Finance & Accounting Outsourcing (FAO)

Offshored is a Staffing company. Their midsize team is headquartered in Sydney, Australia and Taguig, Philippines. Their services include Staffing and Back Office Outsourcing.
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Tactical Business Services -Global

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

44% Customer Service Outsourcing

16% Call Center Services

15% HR Consulting +2 services

15% Transcription

10% Sales Outsourcing

Tactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
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Sydney, Australia

Level 34, 50 Bridge Street
Sydney, Australia 2000
2 - 5

+61.2.8006.1827

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Operacy Staffing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Sydney, Australia

Services provided

20% Customer Service Outsourcing

20% Accounting

20% Back Office Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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Jupiter BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Drummoyne, Australia

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
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Drummoyne, Australia

2 Marlborough Street
Drummoyne, Australia 2047
6 - 9

+61451636378

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SP-Recruitment Specialists

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Blacktown, Australia

Services provided

20% Customer Service Outsourcing

20% Accounting

20% HR Outsourcing +2 services

20% Recruiting

20% Recruitment Process Outsourcing

SP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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Employ Remote Pty. Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chester Hill, Australia

Services provided

10% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Call Center Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

10% UX/UI Design

10% Web Development

Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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Staff X - Offshore Staffing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Barangaroo, Australia

Services provided

10% Customer Service Outsourcing

40% Staffing

25% Employer of Record (EOR) Services +2 services

15% Recruiting

10% Back Office Outsourcing

Founded in 2023, Staff X - Offshore Staffing is a midsize Staffing company. Their services include Staffing and Employer of Record (EOR) Services.
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CDM Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

North Sydney, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Smart Offshore Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Belmore, Australia

Services provided

30% Customer Service Outsourcing

20% Accounting

20% Call Center Services +2 services

20% Graphic Design

10% Back Office Outsourcing

Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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Invia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Ryde, Australia

Services provided

20% Customer Service Outsourcing

20% BI & Big Data Consulting & SI

15% Back Office Outsourcing +4 services

15% Business Consulting

10% AI Development

10% IT Managed Services

10% IT Strategy Consulting

Launched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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SkyLight Global

5.0 2 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Campbelltown, Australia

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +8 services

10% Content Moderation Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

5% AI Agents

5% Data Annotation Services

5% E-Commerce Development

5% Recruitment Process Outsourcing

5% Transcription

SkyLight Global is a back-office support company providing administrative assistance, workflow coordination, and customer-related support. Their services have resulted in improved response times and more consistent follow-ups, freeing up 8–10 hours weekly for clients. Nearly all feedback is positive, highlighting their proactivity and reliability as an extension of client teams.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
SkyLight Global has received positive feedback in recent reviews, particularly for their back-office support services. Clients have noted significant improvements in response times, customer follow-ups, and overall operational efficiency, with one client estimating an 8–10 hour weekly time savings. Their team is praised for being proactive, responsive, and adaptable, effectively integrating with client workflows. While clients express high satisfaction, some suggest enhanced proactive updates during projects could further improve the experience.
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Industry Experience

SkyLight Global has demonstrated strong expertise in the business services industry, specifically in back-office support for operational efficiencies. Clients commend their proactive communication, responsiveness, and ability to streamline administrative tasks, enhancing overall customer experience and operational workflow. The positive sentiment highlights their impact on improving response times and organizational consistency, making them a suitable partner for businesses seeking to optimize support functions.
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Campbelltown, Australia

37A Farnsworth Avenue
Campbelltown, Australia 2560
6 - 9

+61435122211

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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Turn Key Receptionist is a Customer Service Outsourcing company that excels in providing inbound call handling with a friendly yet professional demeanor. They have garnered 100% positive feedback, with clients praising their alignment with company values and their efficient, can-do attitude. This remote customer care provider seamlessly integrates with businesses, ensuring all calls are answered promptly.

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Industry Experience

Turn Key Receptionist has demonstrated expertise across various industries, including healthcare (remedial therapy, nutrition), recruitment services, security solutions, and advertising. Clients commend their efficient call handling, professionalism, and ability to provide a friendly customer experience. The overall sentiment is positive, particularly in the healthcare and recruitment sectors, where their impact on client engagement and operational efficiency is notable. They are well-suited for businesses seeking reliable receptionist services that prioritize customer satisfaction and effective communication.
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Advertising & marketing Human Resources Consumer Products Other Industry Healthcare

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1 of 1 Sydney-based review is 5 stars

Unknown avg. project cost for Customer Service Outsourcing services in Sydney

Customer Service Outsourcing project highlight

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Sydney-based clients praise Turn Key Receptionist for dependable inbound call answering, professional message handling, appointment booking, and outbound calling. They highlight friendly, personalized service, trained staff, effective call scripts, and responsive communication that supports businesses across recruitment, health, security, and technology.
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DS Accountants And Advisors

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Greystanes, Australia

Services provided

10% Customer Service Outsourcing

30% Accounting

15% Finance & Accounting Outsourcing (FAO) +5 services

15% Financial Advising & Planning

10% Advertising

10% Banking Law

5% Finance Law

5% Tax Law

DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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ITKnocks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Customer Service Outsourcing

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% DevOps Managed Services

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% Market Research

10% Unified Communications Consulting & SI

Launched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Customer Service Outsourcing

20% BI & Big Data Consulting & SI

20% Transcription +4 services

20% Translation

10% Back Office Outsourcing

10% Call Center Services

10% Sales Outsourcing

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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B dynamic Logistics

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kemps Creek, Australia

Services provided

20% Customer Service Outsourcing

20% Fulfillment

20% Logistics & Supply Chain Consulting +2 services

20% Supply Chain Management

20% Warehousing & Distribution

B dynamic Logistics is a small Fulfillment company established in 2005. Their services include Fulfillment and Logistics & Supply Chain Consulting.
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VA World Outsourcing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Services provided

23% Customer Service Outsourcing

22% Call Center Services

15% Back Office Outsourcing +4 services

10% Business Consulting

10% Other Application Development

10% Transcription

10% Translation

Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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Krinox Global Solutions Pty Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wollongong, Australia

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Manufacturing Consulting

20% Procurement Support

Krinox Global Solutions Pty Ltd is a midsize Back Office Outsourcing company based in Wollongong, Australia and Delhi, India. The team focuses on Back Office Outsourcing and Call Center Services.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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