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Top Customer Support Services in Sydney

Ratings Updated: March 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Sydney, Australia

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Reasonable pricing
Clients have expressed a strong sentiment regarding Helpware's reasonable pricing. One CEO noted that their services were affordable and offered exceptional value, stating, "the value we get for our money is off the charts." Additionally, an associate director emphasized that Helpware's rates are "very reasonable," contributing to their satisfaction with the partnership. Overall, feedback highlights Helpware's competitive pricing as a significant advantage in delivering quality services.

Call Center Services for Professional Services Company

5.0 Sep 24, 2020

To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts.
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Back Office & Digital Marketing Support for Digital Solutions Company

5.0 Jan 9, 2019

They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Sydney, Australia

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

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1 of 3 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
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Industry Experience

Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

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Cloudstaff

4.7 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sydney, Australia

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

20% Accounting +2 services

20% Custom Software Development

15% Finance & Accounting Outsourcing (FAO)

Cloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.

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Reviews mention Professional
Clients commend Cloudstaff for their professionalism and effective account management, noting their flexibility and responsiveness. One client highlighted the company's commitment to customer relationships, citing the CEO's personal visit to discuss processes. The team is described as capable and diligent, successfully handling complex tasks. However, suggestions for improvement include enhancing their hiring assessment processes to streamline candidate evaluation. Overall, feedback reflects a positive sentiment towards Cloudstaff's professional approach and capabilities.

Voice BPO services for Financial Platform

5.0 Jul 24, 2020

They’re smart, capable people with good work ethic. They’re also able to take over complicated tasks. Everything they’ve done so far is quick and professional. They’re great at account management. Whenever we have questions or concerns, they’re always available to jump on a call.
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Industry Experience

Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.
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United States (2) Australia (1)

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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Sydney, Australia

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2 services

20% HR Outsourcing

10% IT Staff Augmentation

Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

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Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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Review Rating from Clients

4.5/5.0

Quality

4.5

Schedule

4.5

Cost

4.0

Willing to Refer

4.5

Reviewers in Sydney commend Satellite Office for delivering comprehensive offshoring services, including employee onboarding, legal compliance, and payroll management. Their strong communication and attention to detail have fostered a reliable partnership, enabling clients to upscale teams and optimize costs.
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Featured

What are Featured Providers?

Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Sydney, Australia

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a distinguished Customer Support Outsourcing provider renowned for its professional handling of inbound communications and enhancing client satisfaction across various industries. With 100% positive feedback, their services have led to significant improvements in response times and client interactions. Notably, 70% of reviewers praised their professionalism and reliability in meeting deadlines and customizing solutions to reflect brand voice and operational needs.

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Industry Experience

Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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United States (17) Canada (13) France (1)

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Matchboard

5.0 1 review

Undisclosed

Undisclosed

2 - 9

Queens Park, Australia

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.

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Industry Experience

Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Sydney-based reviewers highlight Matchboard’s proficiency in providing boutique call center services for veterinary practices. They successfully managed overflow and after-hours calls, boosting client engagement and responsiveness. The team’s professionalism and tailored solutions earned high praise from local clients seeking reliable, compassionate support.
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Forrest Marketing Group

Not yet reviewed

$25,000+

Undisclosed

50 - 249

Manly Vale, Australia

Services provided

50% Customer Service Outsourcing

40% Sales Outsourcing

10% Call Center Services

Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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Telemarketing Professionals

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Frenchs Forest, Australia

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Call Center Services

Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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Your Phones Covered

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Lane Cove West, Australia

Services provided

60% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing

Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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MAX Carpet Cleaning Sydney

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

100% Customer Service Outsourcing

Small Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.
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Unity4

Not yet reviewed

$10,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

16% Customer Service Outsourcing

57% Call Center Services

10% Sales Outsourcing +5 services

4% Conversion Optimization

4% Marketing Strategy

4% Translation

3% Email Marketing

2% Digital Strategy

Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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Vault Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

North Sydney, Australia

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +6 services

15% Sales Outsourcing

10% Accounting

10% Business Consulting

10% Staffing

5% Executive Search

5% Recruiting

Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Wopno Outsourcing Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sydney, Australia

Services provided

34% Customer Service Outsourcing

20% Accounting

16% Back Office Outsourcing +3 services

10% Custom Software Development

10% Mobile App Development

10% Web Development

Wopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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Zenith Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Chatswood, Australia

Services provided

35% Customer Service Outsourcing

35% Back Office Outsourcing

30% Finance & Accounting Outsourcing (FAO)

Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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Staff Domain Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Homebush, Australia

Services provided

10% Customer Service Outsourcing

19% Back Office Outsourcing

10% Accounting +19 services

10% Finance & Accounting Outsourcing (FAO)

5% E-Commerce Development

5% Interior Design

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

2% Affiliate Marketing

2% Cloud Consulting & SI

2% Digital Strategy

2% Graphic Design

2% HR Consulting

2% IT Managed Services

2% IT Staff Augmentation

2% IT Strategy Consulting

2% Mobile App Development

2% Other Design

2% Product Design

2% Web Design

2% Web Development

Staff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
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Operacy Staffing

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Sydney, Australia

Services provided

20% Customer Service Outsourcing

20% Accounting

20% Back Office Outsourcing +2 services

20% IT Staff Augmentation

20% Staffing

IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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Jupiter BPO

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Drummoyne, Australia

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Jupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
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Liveware

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

10% Customer Service Outsourcing

40% Business Consulting

10% Back Office Outsourcing +4 services

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% Web Development

Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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OneContact

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

Surry Hills, Australia

Services provided

42% Customer Service Outsourcing

32% Call Center Services

16% Sales Outsourcing +1 service

10% Back Office Outsourcing

Launched in 2002, OneContact is a large Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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GBSS

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Sydney, Australia

Services provided

40% Customer Service Outsourcing

40% Back Office Outsourcing

20% Accounting

GBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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Employ Remote Pty. Ltd.

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chester Hill, Australia

Services provided

10% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +7 services

10% Business Consulting

10% Call Center Services

10% Custom Software Development

10% Finance & Accounting Outsourcing (FAO)

10% Mobile App Development

10% UX/UI Design

10% Web Development

Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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SP-Recruitment Specialists

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Blacktown, Australia

Services provided

20% Customer Service Outsourcing

20% Accounting

20% HR Outsourcing +2 services

20% Recruiting

20% Recruitment Process Outsourcing

SP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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Tactical Business Services -Global

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Sydney, Australia

Services provided

44% Customer Service Outsourcing

16% Call Center Services

15% HR Consulting +2 services

15% Transcription

10% Sales Outsourcing

Tactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
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CDM Direct

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

North Sydney, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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Smart Offshore Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Belmore, Australia

Services provided

30% Customer Service Outsourcing

20% Accounting

20% Call Center Services +2 services

20% Graphic Design

10% Back Office Outsourcing

Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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Invia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

North Ryde, Australia

Services provided

20% Customer Service Outsourcing

20% BI & Big Data Consulting & SI

15% Back Office Outsourcing +4 services

15% Business Consulting

10% AI Development

10% IT Managed Services

10% IT Strategy Consulting

Launched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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DS Accountants And Advisors

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Greystanes, Australia

Services provided

10% Customer Service Outsourcing

30% Accounting

15% Finance & Accounting Outsourcing (FAO) +5 services

15% Financial Advising & Planning

10% Advertising

10% Banking Law

5% Finance Law

5% Tax Law

DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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Turn Key Receptionist

4.9 8 reviews

$1,000+

< $25 / hr

2 - 9

Smeaton Grange, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Turn Key Receptionist specializes in Customer Support Outsourcing, providing call center solutions with a focus on prompt and professional service. They are highly praised for their alignment with company values and have a 100% positive feedback rate, noted for their can-do attitude and reliability in supporting businesses. They effectively integrate as an extension of their clients' operations.

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Industry Experience

Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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1 of 1 Sydney-based review is 5 stars

Unknown avg. project cost for Customer Service Outsourcing services in Sydney

Sydney-based Customer Service Outsourcing project highlight

Call Center Services for Digital Marketing Company
5.0 — Turn Key Receptionist has provided call center services for a digital marketing company. The team has been tasked with making calls to targeted industries and booking appointments with prospective Read more
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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

4.9

Cost

4.9

Willing to Refer

5.0

Reviewers in Sydney commend Turn Key Receptionist for delivering friendly, professional call management across sectors such as recruitment, security, and health. Their team excels in handling high call volumes, providing excellent communication, and seamlessly integrating into clients' workflows, supporting growth and customer satisfaction.
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BruntWork

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Bellevue Hill, Australia

Services provided

10% Customer Service Outsourcing

10% Application Testing

10% Back Office Outsourcing +8 services

10% Call Center Services

10% Direct Marketing

10% HR Outsourcing

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Web Development

Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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ITKnocks

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Sydney, Australia

Services provided

10% Customer Service Outsourcing

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% DevOps Managed Services

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% Market Research

10% Unified Communications Consulting & SI

Launched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
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AR Data

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Campbelltown, Australia

Services provided

10% Customer Service Outsourcing

20% BI & Big Data Consulting & SI

20% Transcription +4 services

20% Translation

10% Back Office Outsourcing

10% Call Center Services

10% Sales Outsourcing

AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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B dynamic Logistics

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kemps Creek, Australia

Services provided

20% Customer Service Outsourcing

20% Fulfillment

20% Logistics & Supply Chain Consulting +2 services

20% Supply Chain Management

20% Warehousing & Distribution

B dynamic Logistics is a small Fulfillment company established in 2005. Their services include Fulfillment and Logistics & Supply Chain Consulting.
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VA World Outsourcing

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lisarow, Australia

Services provided

23% Customer Service Outsourcing

22% Call Center Services

15% Back Office Outsourcing +4 services

10% Business Consulting

10% Other Application Development

10% Transcription

10% Translation

Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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Virtual Reception

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Sydney, Australia

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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