Top Customer Support Services in Sydney
31 Companies
List of the Top Sydney Customer Support Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Sydney, AustraliaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Sydney, AustraliaServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Efficient
Clients consistently commend Helpware for their efficiency and responsiveness. One CEO highlighted their ability to exceed expectations by hiring an agent within two weeks and consistently meeting deadlines. Another client noted that Helpware's team completes tasks quickly and effectively, allowing their own team to focus on client-facing work. Overall, the sentiment reflects strong satisfaction with Helpware's efficient service delivery and effective communication, reinforcing their value as a reliable partner.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020There are so many people involved in the onboarding, so it went smoothly. It was quick and efficient. To me, I really appreciated that I can scale my business with Helpware.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves Sydney, AustraliaServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Proactive
The overall sentiment regarding proactivity at Mindy Support is highly positive, with clients consistently highlighting their promptness and adaptability. One client noted their 'strong can-do attitude' and proactive problem-solving, while another emphasized the team's 'quick response' to challenges. Mindy Support's project managers actively seek feedback and discuss potential improvements, ensuring a smooth workflow and timely project completion. This proactive approach has led to enhanced efficiency and satisfaction among clients.-
BPO Services for Technology Startup
5.0 Mar 17, 2021Mindy Support was extremely proactive and was quick to respond to any demand, even if some of them were challenging.
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Staff Augmentation for Medical Imaging Software Startup
5.0 Jul 14, 2020Project managers are proactive, requesting feedback and discussing possible improvements upon completion of projects. Furthermore, they were very helpful with the long term planning of resources for the completing of multiple partially overlapping projects.
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Customer Support Services for Walking App
5.0 Apr 9, 2020We appreciate how the Mindy Support project management team proactively seeks feedback and understands our requirements. They value their job and provide great service.
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Multilingual Customer Service & Back-Office for Beauty Brand
5.0 Mar 18, 2025Mindy Support demonstrated strong project management capabilities, ensuring efficient coordination and timely delivery of all key deliverables. They adhered to agreed timelines and KPIs consistently. Their team exhibited a strong can-do attitude, proactively addressing challenges and adapting to our evolving needs. Regular updates, proactive communication, and structured coaching sessions helped maintain high-quality service.
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1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read moreWas this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sydney, Australia
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +2 services20% Custom Software Development15% Finance & Accounting Outsourcing (FAO)See all 3 projectsCloudstaff specializes in providing offshore staffing solutions, helping companies enhance operational efficiencies and scale their teams across various domains such as finance, loan processing, and sales. Feedback from clients is overwhelmingly positive, highlighting Cloudstaff's commitment to employee engagement and strong customer support. Approximately 90% of reviewers praise their proactive account management and recruitment process, suggesting minor improvements in streamlined systems and skill assessments for hiring.
Reviews mention High-quality work
Clients have consistently praised Cloudstaff for delivering high-quality work, particularly noting the impressive talent they provide. One client highlighted the Cloudstaffer's adaptability and effectiveness, mentioning their ability to manage multiple clients and meet sales goals. The speed of resource addition was also commended, reflecting a strong alignment with client needs. Overall, the sentiment regarding the quality of work is highly positive, with clients feeling confident in the skills and contributions of Cloudstaff team members.-
Sales Recruiting for Apparel Company
4.5 Nov 4, 2019The talent they were able to provide was impressive and the speed at which they were able to add resources to our team members when we inquired.
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Industry Experience
Cloudstaff has demonstrated significant expertise in the financial services and retail industries. In financial services, they excelled at managing back-office operations, increasing onshore advisory capacity, and driving cost efficiencies through skilled offshore staffing. Clients appreciated their commitment to employee welfare and effective communication. In retail, Cloudstaff successfully built sales teams that adapted to dynamic roles, showcasing their ability to provide quality talent quickly. Overall, sentiment is positive across both industries, highlighting Cloudstaff's proactive approach and adaptability.
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Financial services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Cloudstaff's overall cost and value for money. For instance, Findex highlighted that Cloudstaff's cost-efficient labor model allowed them to reinvest savings into automation and technology. Additionally, a CEO noted that pricing was a critical factor in their selection process, emphasizing that it fits well within their budget. Overall, clients appreciate the balance of quality service and competitive pricing, indicating strong value for their investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% HR Outsourcing10% IT Staff AugmentationSee all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Sydney, AustraliaServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
Reviews mention Open to feedback
The feedback regarding Top Customer Service's openness to feedback is overwhelmingly positive. Clients noted their responsiveness and adaptability, with one stating, 'They were responsive and open to feedback' and another highlighting their willingness to make adjustments to meet expectations. This flexibility significantly enhanced client satisfaction and project outcomes, although some clients suggested that more follow-up support could further improve long-term value.-
Customer Service Outsourcing for Online Education Company
5.0 Dec 17, 2025They were responsive and open to feedback. When adjustments were needed, their team adapted quickly and worked to meet our expectations.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Customer Service Outsourcing for Construction Company
5.0 Feb 20, 2026Project management was professional and well-structured. Communication was clear throughout the process, and all milestones were delivered on time. They were responsive and open to feedback whenever adjustments were needed.
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25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Sydney-based clients praise Matchboard for their expertise in call center solutions, particularly for veterinary clinics. They delivered overflow and after-hours call handling, increasing missed call recovery by over 100 monthly calls. The team’s professionalism and tailored approach impressed local clients seeking compassionate support.Read Local ReviewsWas this helpful?
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$25,000+Undisclosed50 - 249Manly Vale, Australia
Services provided
50% Customer Service Outsourcing40% Sales Outsourcing10% Call Center ServicesForrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesSee all 1 projectsTelemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.
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$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Services provided
60% Customer Service Outsourcing30% Call Center Services10% Back Office OutsourcingYour Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
100% Customer Service OutsourcingSmall Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.
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$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
16% Customer Service Outsourcing57% Call Center Services10% Sales Outsourcing +5 services4% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999North Sydney, Australia
Services provided
15% Customer Service Outsourcing15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +6 services15% Sales Outsourcing10% Accounting10% Business Consulting10% Staffing5% Executive Search5% RecruitingVault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10 - 49Chatswood, Australia
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Sydney, Australia
Services provided
34% Customer Service Outsourcing20% Accounting16% Back Office Outsourcing +3 services10% Custom Software Development10% Mobile App Development10% Web DevelopmentWopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.
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$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Services provided
10% Customer Service Outsourcing19% Back Office Outsourcing10% Accounting +19 services10% Finance & Accounting Outsourcing (FAO)5% E-Commerce Development5% Interior Design5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing2% Affiliate Marketing2% Cloud Consulting & SI2% Digital Strategy2% Graphic Design2% HR Consulting2% IT Managed Services2% IT Staff Augmentation2% IT Strategy Consulting2% Mobile App Development2% Other Design2% Product Design2% Web Design2% Web DevelopmentStaff Domain Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Accounting and were established in 2017.
Read moreSee All Locations (2)Homebush, Australia
Suite 43 (Ground Floor) 52 Parramata Road
Homebush, Australia 214076 - 100
1300002222
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$5,000+Undisclosed10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +2 services20% IT Staff Augmentation20% StaffingIT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.
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$1,000+< $25 / hr10 - 49Drummoyne, Australia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingJupiter BPO, a phone answering service, was founded in 2021. The team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Drummoyne, Australia
2 Marlborough Street
Drummoyne, Australia 20476 - 9
+61451636378
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Business Consulting10% Back Office Outsourcing +4 services10% Call Center Services10% Custom Software Development10% IT Managed Services10% Web DevelopmentLiveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.
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$1,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Services provided
42% Customer Service Outsourcing32% Call Center Services16% Sales Outsourcing +1 service10% Back Office OutsourcingLaunched in 2002, OneContact is a large Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Sydney, Australia
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing20% AccountingGBSS is a Back Office Outsourcing company launched in 2010. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +7 services10% Business Consulting10% Call Center Services10% Custom Software Development10% Finance & Accounting Outsourcing (FAO)10% Mobile App Development10% UX/UI Design10% Web DevelopmentEmploy Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.
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$1,000+$25 - $49 / hr10 - 49Blacktown, Australia
Services provided
20% Customer Service Outsourcing20% Accounting20% HR Outsourcing +2 services20% Recruiting20% Recruitment Process OutsourcingSP-Recruitment Specialists is an Accounting company founded in 2000. Their team provides Accounting and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Services provided
44% Customer Service Outsourcing16% Call Center Services15% HR Consulting +2 services15% Transcription10% Sales OutsourcingTactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (2)Sydney, Australia
Level 34, 50 Bridge Street
Sydney, Australia 20002 - 5
+61.2.8006.1827
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$1,000+$25 - $49 / hr250 - 999North Sydney, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesCDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Belmore, Australia
Services provided
30% Customer Service Outsourcing20% Accounting20% Call Center Services +2 services20% Graphic Design10% Back Office OutsourcingLaunched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.
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UndisclosedUndisclosed50 - 249North Ryde, Australia
Services provided
20% Customer Service Outsourcing20% BI & Big Data Consulting & SI15% Back Office Outsourcing +4 services15% Business Consulting10% AI Development10% IT Managed Services10% IT Strategy ConsultingLaunched in 2007, Invia, a midsize data analytics company, is based in North Ryde, Australia. Their team provides BI & big data consulting & SI and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancerGreystanes, Australia
Services provided
10% Customer Service Outsourcing30% Accounting15% Finance & Accounting Outsourcing (FAO) +5 services15% Financial Advising & Planning10% Advertising10% Banking Law5% Finance Law5% Tax LawDS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9Smeaton Grange, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesSee all 8 projectsTurn Key Receptionist specializes in Customer Support Outsourcing, providing call center solutions with a focus on prompt and professional service. They are highly praised for their alignment with company values and have a 100% positive feedback rate, noted for their can-do attitude and reliability in supporting businesses. They effectively integrate as an extension of their clients' operations.
Reviews mention Puts the customer first
Turn Key Receptionist consistently prioritizes customer satisfaction, as highlighted by a client from Katz Recruitment who praised their friendly and professional service. The client noted their effective communication and prompt call handling, stating that Turn Key has become an extension of their business. The positive and can-do attitude of the team further reinforces their commitment to putting customers first, showcasing their alignment with client values and needs.-
Call Center Services for Recruitment Services Company
5.0 Apr 18, 2023They always had a can-do attitude and are always positive. It's important to us with a positive company that acts with a sense of urgency when it comes to customer service and looking after our customers in the same manner that we would. They have become an extension of our business.
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Industry Experience
Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.
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Advertising & marketing Healthcare Human Resources Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Reviewers in Sydney commend Turn Key Receptionist for delivering friendly, professional call management across sectors such as recruitment, security, and health. Their team excels in handling high call volumes, providing excellent communication, and seamlessly integrating into clients' workflows, supporting growth and customer satisfaction.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
Services provided
10% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +8 services10% Call Center Services10% Direct Marketing10% HR Outsourcing10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Web DevelopmentHeadquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Sydney, Australia
Services provided
10% Customer Service Outsourcing10% AI Development10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% DevOps Managed Services10% ERP Consulting and SI10% IT Managed Services10% IT Staff Augmentation10% Market Research10% Unified Communications Consulting & SILaunched in 2021, ITKnocks is a midsize Sydney, Australia-based Market Research company. Their services include Market Research and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Campbelltown, Australia
Services provided
10% Customer Service Outsourcing20% BI & Big Data Consulting & SI20% Transcription +4 services20% Translation10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingAR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.
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UndisclosedUndisclosed10 - 49Kemps Creek, Australia
Services provided
20% Customer Service Outsourcing20% Fulfillment20% Logistics & Supply Chain Consulting +2 services20% Supply Chain Management20% Warehousing & DistributionB dynamic Logistics is a small Fulfillment company established in 2005. Their services include Fulfillment and Logistics & Supply Chain Consulting.
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$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
Services provided
23% Customer Service Outsourcing22% Call Center Services15% Back Office Outsourcing +4 services10% Business Consulting10% Other Application Development10% Transcription10% TranslationLaunched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Sydney, Australia
Services provided
20% Customer Service Outsourcing80% Call Center ServicesVirtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 3 Sydney Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Sydney, Australia
Ability to deliver
30.4/40.015.6/20 Reviews6/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Ability to deliver
31.8/40.015/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Queens Park, Australia
Ability to deliver
23.7/40.016.2/20 Reviews1/10 Clients & Experience6.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$25,000+Undisclosed50 - 249Manly Vale, Australia
Ability to deliver
9.2/40.00/20 Reviews3.7/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Frenchs Forest, Australia
Ability to deliver
11.8/40.00/20 Reviews5.8/10 Clients & Experience6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Lane Cove West, Australia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
60% Customer Service Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Sydney, Australia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$10,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
16% Customer Service Outsourcing84% Other -
UndisclosedUndisclosed250 - 999North Sydney, Australia
Ability to deliver
6.6/40.00/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Chatswood, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Sydney, Australia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
34% Customer Service Outsourcing66% Other -
$1,000+$25 - $49 / hr250 - 999Homebush, Australia
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$5,000+Undisclosed10 - 49Sydney, Australia
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49Drummoyne, Australia
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Sydney, Australia
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr1,000 - 9,999Surry Hills, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
42% Customer Service Outsourcing58% Other -
UndisclosedUndisclosed250 - 999Sydney, Australia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+$25 - $49 / hr50 - 249Chester Hill, Australia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other
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