Home Inbound Voice Services Surveys Companies United Arab Emirates Dubai

Top Survey Companies in Dubai

Ratings Updated: December 2, 2024

All Companies

13 Companies

3 Leaders 10 Contenders

Country: United Arab Emirates

City: Dubai

Outbound Services: Customer Surveys & Market Research Calls

List of the Top Dubai Survey Services

VinsiAI

5.0 2 reviews

Undisclosed

2 - 9

Las Vegas, NV

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% Generative AI +1

20% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

15% Collections Recovery Services +1

10% Third party verification

VinsiAI offers Contact Center Services with a focus on Customer Support Services and Inbound Call Center solutions. Overall, reviews highlight VinsiAI's effective and responsive service delivery, providing a cost-efficient alternative to human workforce needs while maintaining high customer satisfaction levels. Clients appreciate their professionalism, timely project management, and the seamless integration of AI technology.

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Innovative

Personable

Proactive

Efficient

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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

25% Call Center Services

20% Sales Outsourcing

15% Customer Service Outsourcing +3

15% HR Outsourcing

15% Recruiting

10% Staffing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Tafaseel BPO provides comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, live chat support, and quality monitoring. Client feedback highlights their effective service quality, cultural understanding, and strong project management capabilities, consistently meeting high standards and client expectations. Tafaseel BPO's personalized approach and responsiveness have been particularly praised, contributing to a positive experience for their clients.

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Exceptional results

Exceptional performance

5.0 out of 5.0 rating for cost

Easy to work with

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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

Focus Areas

25% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

25% Third party verification

IBT: No. 1 BPO Company in Middle East offers Contact Center Services, including Inbound and Outbound Call Center operations, tailored to support clients' needs effectively. Reviews highlight their professionalism, effective communication, and ability to meet agreed KPIs, emphasizing their suitability for Customer Support Services and Telemarketing Services. Clients appreciate their responsiveness and cost-effective solutions.

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1 review mentions Call Center Services

Professional

Communicative

Accessible

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RSI NGD Group of Companies

5.0 1 review

$1,000+

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Business Consulting +8

10% Content Writing Services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Web Design

5% HR Outsourcing

5% Staffing

Focus Areas

40% Customer Surveys & Market Research Calls

45% B2C Telemarketing & telesales

10% Third party verification +1

5% Collections Recovery Services

RSI NGD Group of Companies offers customer service outsourcing solutions, focusing on improving customer service operations through process assessments and staff training. The reviews highlight their exemplary project management, commitment to delivering cost-effective and unique solutions, and their significant impact on customer satisfaction and revenue growth. The company's alignment with client values and effective communication are consistently praised.

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Communicative

Unique expertise

5.0 out of 5.0 rating for cost

Great project management

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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Call Center Services

30% Back Office Outsourcing

20% HR Outsourcing +4

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

Raya CX is a Back Office Outsourcing company. They were launched in 2001, and their services include Back Office Outsourcing and Call Center Services.
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Valasys Media

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Call Center Services

40% Email Marketing

25% Sales Outsourcing +3

10% CRM Consulting and SI

10% Market Research

5% Marketing Strategy

Focus Areas

100% Customer Surveys & Market Research Calls

Launched in 2014, Valasys Media is an Email Marketing company. Their team specializes in Email Marketing and Sales Outsourcing.
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LiveAdmins

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

25% Call Center Services

25% AI Consulting

25% AI Development +1

25% Generative AI

Focus Areas

25% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

25% Third party verification

AI development company LiveAdmins is headquartered in Chicago, Illinois and Dubai, United Arab Emirates. Launched in 2002, the team provides Artificial Intelligence and Call Center Services.
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Abacus Global

Not yet reviewed

$250,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

35% Call Center Services

15% Business Consulting

15% Sales Outsourcing +6

10% Financial Consulting

5% Custom Software Development

5% Enterprise App Modernization

5% HR Outsourcing

5% IT Staff Augmentation

5% Other IT Consulting and SI

Focus Areas

15% Customer Surveys & Market Research Calls

35% B2C Telemarketing & telesales

30% Collections Recovery Services +1

20% Third party verification

Abacus Global is a phone answering service. They were established in 1987, and their services include Call Center Services and Business Consulting.
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Voxtron Middle East

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Call Center Services

20% CRM Consulting and SI

20% Custom Software Development +4

20% ERP Consulting and SI

10% AI Development

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

33% Customer Surveys & Market Research Calls

34% B2C Telemarketing & telesales

33% Third party verification

Voxtron Middle East is a software development company. Based in Dubai, United Arab Emirates and Koratty, India, their team provides Custom Software Development and CRM consulting and SI.
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Integres Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Services provided

85% Call Center Services

15% Sales Outsourcing

Focus Areas

50% Customer Surveys & Market Research Calls

50% Third party verification

Call center Integres Contact Center is headquartered in Dubai, United Arab Emirates. They provide Call Center Services and Sales Outsourcing and were founded in 2014.
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BPO Wizard Pvt Ltd

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Call Center Services

30% Recruitment Process Outsourcing

15% Back Office Outsourcing +4

15% Recruiting

15% Staffing

10% Email Marketing

5% Talent Representation

Focus Areas

35% Customer Surveys & Market Research Calls

25% B2C Telemarketing & telesales

25% Collections Recovery Services +1

15% Third party verification

BPO Wizard Pvt Ltd, a Recruitment Process Outsourcing company, was launched in 2019. They provides Recruitment Process Outsourcing and Back Office Outsourcing.
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Contactopia

5.0 4 reviews

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Services provided

90% Call Center Services

5% Email Marketing

5% Social Media Marketing

Focus Areas

50% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

Contactopia provides a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. The overall feedback highlights their professionalism, effective communication, and ability to meet or exceed client expectations. Clients consistently commend their timely updates, quality of work, and the successful generation of leads and customer satisfaction.

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High-quality work

Experienced

Efficient

5.0 out of 5.0 rating for cost

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Oncall Call Center Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

100% Call Center Services

Focus Areas

10% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

20% Collections Recovery Services +1

20% Third party verification

Oncall Call Center Services is an answering service. Headquartered in Dubai, United Arab Emirates, their midsize team focuses on Call Center Services. The firm was established in 2020.
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Insights Middle East

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

10% Customer Surveys & Market Research Calls

50% B2C Telemarketing & telesales

20% Collections Recovery Services +1

20% Third party verification

Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
Read more

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Tafaseel BPO

2 IBT: No. 1 BPO Company in Middle East

3 RSI NGD Group of Companies

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Dubai Survey Services

Tafaseel BPO

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Ability to deliver

20.3/40.0

13/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Call Center Services

50% Customer Surveys & Market Research Calls

75% Other

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IBT: No. 1 BPO Company in Middle East

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

19.1/40.0

13.8/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Call Center Services

25% Customer Surveys & Market Research Calls

70% Other

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RSI NGD Group of Companies

$1,000+

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

21/40.0

17/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

40% Customer Surveys & Market Research Calls

90% Other

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Raya CX

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

8.4/40.0

0/20 Reviews

1.9/10 Clients & Experience

6.5/10 Market Presence

Service focus

20% Call Center Services

25% Customer Surveys & Market Research Calls

80% Other

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Valasys Media

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

9.7/40.0

0/20 Reviews

3.7/10 Clients & Experience

6/10 Market Presence

Service focus

10% Call Center Services

100% Customer Surveys & Market Research Calls

90% Other

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LiveAdmins

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

7.1/40.0

0/20 Reviews

1.4/10 Clients & Experience

5.7/10 Market Presence

Service focus

25% Call Center Services

25% Customer Surveys & Market Research Calls

75% Other

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Abacus Global

$250,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

6.4/40.0

0/20 Reviews

0/10 Clients & Experience

6.5/10 Market Presence

Service focus

35% Call Center Services

15% Customer Surveys & Market Research Calls

65% Other

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Voxtron Middle East

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

10% Call Center Services

33% Customer Surveys & Market Research Calls

90% Other

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Integres Contact Center

Undisclosed

Undisclosed

10 - 49

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

85% Call Center Services

50% Customer Surveys & Market Research Calls

15% Other

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BPO Wizard Pvt Ltd

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

35% Customer Surveys & Market Research Calls

90% Other

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Contactopia

Undisclosed

Undisclosed

10 - 49

Sharjah, United Arab Emirates

Ability to deliver

28.8/40.0

16.2/20 Reviews

7.7/10 Clients & Experience

4.9/10 Market Presence

Service focus

90% Call Center Services

50% Customer Surveys & Market Research Calls

10% Other

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Oncall Call Center Services

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

10% Customer Surveys & Market Research Calls

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Insights Middle East

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

10% Customer Surveys & Market Research Calls

30% Other

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