Customer Service Outsourcing PROJECT HIGHLIGHT
Top Customer Support Services in Dubai
28 Companies
List of the Top Dubai Customer Support Companies
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Dubai, United Arab EmiratesServices provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services10% Content Moderation Services10% Data Annotation ServicesHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Was this helpful?
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$200,000 – $999,999 avg. project costReviewed 1 time in the past 6 months
Over the past six months, client feedback for Hugo Inc. has been overwhelmingly positive, highlighting their exceptional project management and efficiency. One client praised their ability to streamline partner integration, reducing time from three weeks to one. Additionally, their proactive customer success initiatives significantly improved customer satisfaction, reflected in a Net Promoter Score increase from 52 to 78. Clients appreciate Hugo's flexibility and problem-solving capabilities, with no identified areas for improvement.
Was this helpful?
Was this helpful?
$5,000+$50 - $99 / hr250 - 999Serves Dubai, United Arab EmiratesServices provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingSureCall is a Customer Service BPO specializing in Call Center Outsourcing, catering primarily to overflow call volume needs. Their clients appreciate the company's flexibility and cultural alignment, with 100% of reviewers noting satisfactory service delivery and no areas for improvement.
Reviews mention Knowledgeable
The overall sentiment regarding SureCall's knowledgeability is highly positive, with clients praising their expertise and effective training. One client noted that SureCall has consistently provided comprehensive training and demonstrated confidence in handling complex challenges. Another client highlighted their proactive approach and ability to integrate various communication channels seamlessly. Both reviews emphasize SureCall's capacity to adapt and improve processes, reinforcing their reputation as a knowledgeable and reliable partner.
-
Call Center Services for Pizza Corporation
5.0 Feb 21, 2020This large of a transition was very tough from a technical perspective, and we thought they did an absolutely amazing job. That included everything from training the team to use the interface to providing feedback on how we can do things better and more efficiently. They are smart enough to provide feedback when it is needed and when they have ideas about what could make the job better and our operations easier for us.
-
Call Center Services for Food Processing Company
5.0 Oct 11, 2019They’re very clearly prepared and knowledgeable. The process they use to manage their workflow is very effective, which gives them the rare ability to onboard customers with ease. They know what needs to be done to obtain the right outcome. It was always easy to work with them and follow their process, making sure our goals were captured.
Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Financial Services Co
5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend SureCall for their competitive pricing and exceptional value for money. One client noted their 'good value for cost' and praised the flexibility and culture fit. Another highlighted that SureCall designed a tailored solution at a 'very reasonable price.' Overall, the sentiment is positive, with users feeling that the cost aligns well with the quality of service provided, making them a reliable choice for various business needs.
Was this helpful?
Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Dubai, United Arab EmiratesServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
Was this helpful?
1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costReviewed 1 time in the past 6 months
In recent reviews, Helpware has been praised for their exceptional project management and proactive communication. A CEO of a cybersecurity firm noted their ability to assemble and train a dedicated team, resulting in significant cost savings and improved quality. Clients emphasized Helpware's alignment with their values, timely delivery, and commitment to success, stating, "The people that work there, across all levels, care so much..." Overall sentiment reflects high satisfaction and confidence in Helpware's capabilities.
Was this helpful?
More responsive than most other service providers
Helpware is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Was this helpful?
Was this helpful?
-
-
Appointment Setter Online
Look for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+Undisclosed1,000 - 9,999Dubai, United Arab EmiratesServices provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +1 service10% Back Office OutsourcingAppointment Setter Online is a Customer Service BPO company offering outsourced customer support with a focus on appointment setting and call center solutions. Their reviews highlight a strong performance, with clients reporting high satisfaction in project management and detail-oriented service. They are praised for their consistent results, with over 90% lead conversion mentioned by one client. However, a need for more diverse agent profiles was noted.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
Was this helpful?
8 of 8 reviews are 5 stars2 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costReviewed 8 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their exceptional responsiveness and efficiency in appointment setting. One client noted a 68.7% increase in appointment settings and a 37.8% conversion rate, while another highlighted their ability to answer calls within seconds. Overall sentiment reflects high satisfaction, with clients commending their professionalism and effective communication. Feedback emphasizes the team's strong understanding of client needs, resulting in successful engagements across diverse industries.
Was this helpful?
More responsive than most other service providers
Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Was this helpful?
Was this helpful?
-
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +3 services15% Custom Software Development10% Call Center Services10% Sales OutsourcingAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Reviews mention Accommodating
Clients have expressed a highly accommodating sentiment towards Abacus Cambridge Partners, noting their quick adaptability to new challenges and a positive team dynamic. One client highlighted the agents' patience during lengthy negotiations and their responsiveness to feedback. Additionally, the campaign managers maintain strong relationships with the team, fostering a supportive work environment. Although there are minor concerns regarding response times, overall feedback underscores a commitment to client needs and effective communication.
-
Call Center Voice Services for Financial Services Co.
4.5 Sep 17, 2020As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them. And, they’ve been quick to adapt — that’s probably their strong suit. I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour.
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Abacus Cambridge Partners is perceived as offering strong value for money, with clients noting their ability to deliver high-quality services on time and within budget. One client highlighted that their project was completed 'at no additional costs,' while another mentioned a significant reduction in time to market and increased revenue following their engagement. Overall, clients expressed satisfaction with the cost-effectiveness of the services provided, citing their technical expertise and commitment to timely delivery as key strengths.
Was this helpful?
Was this helpful?
-
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Dubai, United Arab EmiratesServices provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesHelpSquad is a Customer Support Outsourcing company that provides services including live chat, virtual assistant, and call center solutions. The reviews indicate a strong satisfaction rate, with approximately 100% positive feedback highlighting their professionalism, timeliness, and responsiveness. Notably, clients consistently commend their ability to enhance customer engagement and streamline business processes effectively.
6 of 6 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise HelpSquad for offering excellent value for money, noting that their pricing aligns well with project budgets. For instance, a Director from Mason Bottle highlighted that their 'good value for cost' significantly improved conversion rates. Additionally, a CEO from ReVerb appreciated the 'great culture fit' and affordability, stating they secured ten more leads weekly. Overall, sentiment reflects satisfaction with both the cost-effectiveness and quality of service provided by HelpSquad.
Was this helpful?
Was this helpful?
small $185 50 chats per month 25 FAQs per month medium $350 100 chats per month 50 FAQs per month large $600 200 chats per month 100 FAQs per month24 x 7 Managed Chat Service
HelpSquad agents will manage your live chats 24 x 7 x 365 with our highly-trained, professional chat agents. Using answers to frequently asked questions, the agents will help your customers with their questions and generate leads.
Was this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves Dubai, United Arab EmiratesServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AIMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Positive attitude
Mindy Support has received commendations for their positive attitude, with clients noting that their staff is always ready to help, even with tedious requests. One client highlighted the professionalism and politeness of the sales representative, as well as the proactive approach to feedback. Overall, the sentiment reflects a high level of satisfaction, with clients appreciating the team's willingness to assist and their constructive response to feedback.
-
Customer Support for Interactive Gaming Platform
5.0 May 10, 2021The staff have always been very positive and always ready to help. Even with our more tedious requests, which we have really appreciated.
Was this helpful?
1 of 3 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
Was this helpful?
2 of 3 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesUnknown avg. project costReviewed 3 times in the past 6 months
Recent reviews of Mindy Support reflect a strong overall sentiment of satisfaction among clients. Notably, IL MAKIAGE reported a 20-30% increase in ticket resolution and praised the team's flexibility and helpfulness, despite some challenges with new language staffing. Monat Global highlighted Mindy Support's effective project management and proactive communication, successfully expanding multilingual support. International Car Mobility Services commended their efficient customer support, rating their service highly. Areas for improvement include enhancing language capabilities.
Was this helpful?
Was this helpful?
$1,000+Undisclosed250 - 999Serves Dubai, United Arab EmiratesServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing5% Call Center Services +1 service5% Sales OutsourcingTop Customer Service is a Customer Support Outsourcing provider specializing in managing chatbots, phone lines, and customer inquiries across various industries, including IT, recruitment, and environmental services. With a 100% satisfaction rate, clients praise their responsiveness, adaptability to industry-specific needs, and cost-effective solutions, reflecting their strong project management and technical support capabilities. Their professional approach and efficient communication have earned consistent positive feedback.
Reviews mention Flexible
Clients have expressed a strong appreciation for the flexibility demonstrated by Top Customer Service. Notably, one CEO highlighted their team's willingness to learn industry-specific terminology, which enhanced communication and support. The ability of the team to adapt and effectively manage customer inquiries in the absence of in-house staff was also commended. Overall, the sentiment surrounding flexibility is highly positive, with clients recognizing it as a valuable asset in the IT sector.
-
Customer Service Outsourcing for IT Services Company
5.0 Jul 3, 2025What surprised me most were their attitude to learn. Our team has got used to our industry-specific vocabulary and technologies and is able to respond to simple questions and assist users comfortably. Such flexibility is hard to find but highly precious in IT industry.
Was this helpful?
7 of 7 Customer Service Outsourcing reviews are 5 stars7 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise Top Customer Service for offering excellent value for money, with many noting that their pricing aligns well with budgets while delivering high-quality service. For instance, one client highlighted that their decision was influenced by the company's pricing and good value for cost. Another client reported saving over 50% in costs compared to in-house solutions, further emphasizing the financial benefits of their services. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's cost-effectiveness.
Was this helpful?
7 of 7 reviews are 5 stars7 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costReviewed 7 times in the past 6 months
Over the past six months, clients have consistently praised Top Customer Service for their responsiveness, professionalism, and ability to learn industry-specific processes quickly. Notable feedback includes a CEO highlighting their team’s effective management of customer communication and a CMO commending their technical knowledge in recruitment. Overall sentiment is highly positive, with clients reporting increased customer satisfaction and operational efficiency, while no significant areas for improvement have been identified.
Was this helpful?
-
-
$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +3 services15% HR Outsourcing15% Recruiting10% StaffingTafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.
Average Project Cost Breakdown
What Clients Have Said
Clients express a positive sentiment regarding Tafaseel BPO's cost and value for money. One client noted an annual investment of around $400,000, highlighting the significant impact of their services on call quality and customer experience. They emphasized Tafaseel's strong proposal during the procurement process, outperforming larger competitors. Overall, clients appreciate the personalized service and the company's ability to meet high expectations, indicating that the value received aligns well with the costs incurred.
Was this helpful?
-
$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +5 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
Was this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients have consistently praised IBT: No. 1 BPO Company in Middle East for their competitive pricing and overall value for money. One client noted that the company's pricing fit their budget while also providing good value for the cost. Additionally, the effective communication and professionalism demonstrated by IBT have reinforced the positive sentiment regarding their cost-effectiveness, leading to successful project outcomes without the need for improvements.
Was this helpful?
-
$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% Cloud Consulting & SI10% Content Marketing +7 services10% Custom Software Development10% IT Strategy Consulting10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentHatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.
Average Project Cost Breakdown
What Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
Was this helpful?
1 of 1 reviews is 5 starsLess than $10,000 avg. project costReviewed 1 time in the past 6 months
Recent reviews of HatchTechs UAE highlight their effective project management and strong communication skills, with clients noting timely delivery and responsiveness to feedback. One client praised the company's ability to create engaging interactive exhibits that enhanced visitor experiences, resulting in increased engagement and positive feedback. However, suggestions for improvement included providing additional training for staff to maintain the exhibit post-launch. Overall, sentiment remains positive, reflecting a strong alignment with client objectives.
Was this helpful?
-
UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +2 services15% AI Consulting15% Generative AILiveAdmins is an AI development company. Established in 2002, the firm is in Chicago, Illinois and Dubai, United Arab Emirates. Their team focuses on Artificial Intelligence and Call Center
Read more -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
100% Customer Service OutsourcingBest Safe Driver, a Customer Service Outsourcing company, was founded in 1947. The company provides Customer Service Outsourcing, and is midsize.
Read more -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
100% Customer Service OutsourcingCustomer Service Outsourcing company F A J Technical Services LLC was launched in 2024. The team specializes in Customer Service Outsourcing.
Read more -
$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
50% Customer Service Outsourcing50% Call Center ServicesInfoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
100% Customer Service OutsourcingLocated in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
Read more -
$10,000+< $25 / hr1,000 - 9,999Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +4 services20% HR Outsourcing10% Sales Outsourcing5% Email Marketing5% Social Media MarketingRaya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
Read moreMore responsive than most other service providers
Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Was this helpful?
-
$75,000+$50 - $99 / hr50 - 249دبي, United Arab Emirates
Services provided
40% Customer Service Outsourcing60% CybersecurityLaunched in 2017, Logical Network Solution is a midsize دبي, United Arab Emirates-based Cybersecurity company. Their services include Cybersecurity and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Services provided
20% Customer Service Outsourcing40% Call Center Services20% IT Strategy Consulting +2 services15% Sales Outsourcing5% Content MarketingData Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
Read more -
$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
25% Customer Service Outsourcing30% Building Security Services25% Contract Manufacturing +1 service20% Business ConsultingDAR AL TAQA Building & Construction Materials and Wood Supplier in UAE is a Building Security Services company. Launched in 2021, the team offers Building Security Services and Contract
Read more -
$5,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing20% E-Commerce Development15% Business Consulting +3 services15% Call Center Services15% Custom Software Development15% Sales OutsourcingTouchbase is a Dubai, United Arab Emirates-based e-commerce development firm. Their services include E-Commerce Development and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing50% Business Consulting20% HR Outsourcing +1 service10% AccountingEstablished in 2016, Connect Middle East, a small Business Consulting company, is located in Dubai, United Arab Emirates. Their services include Business Consulting and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Back Office OutsourcingIn Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing20% Branding20% Graphic Design +2 services20% IT Managed Services20% Search Engine OptimizationSmall branding company Pixel Movers, is headquartered in Lahore, Pakistan and Dubai, United Arab Emirates. The team specializes in Branding and Search Engine Optimization.
Read more -
$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% CRM Consulting and SI20% Custom Software Development +4 services20% ERP Consulting and SI10% AI Development10% Back Office Outsourcing10% Call Center ServicesVoxtron Middle East is a software development company. Based in Dubai, United Arab Emirates and Koratty, India, their team provides Custom Software Development and CRM consulting and SI.
Read more -
$1,000+Undisclosed50 - 249دبي, United Arab Emirates
Services provided
10% Customer Service Outsourcing45% Business Consulting25% Mobile App Development +2 services10% Blockchain10% Document Digitization & ManagementAppstec Technology Services LLC offers comprehensive digital marketing services, including SEO optimization, content marketing, social media management, and PPC advertising. The reviews highlight their ability to enhance online presence and drive business growth, with clients praising their effective project management, industry understanding, and customized solutions. The company's commitment to proactive communication and data-driven strategies ensures successful project outcomes and high client satisfaction.
-
$5,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing20% Cloud Consulting & SI20% Unified Communications Consulting & SI +5 services10% CRM Consulting and SI10% Call Center Services10% Custom Software Development10% IT Managed Services10% Web DesignFounded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
Read more -
$1,000+$25 - $49 / hr50 - 249دبي, United Arab Emirates
Services provided
10% Customer Service Outsourcing90% Commercial Property ManagementEstablished in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249دبي, United Arab Emirates
Services provided
15% Customer Service Outsourcing55% Business Consulting10% Business Continuity Management +2 services10% Compliance Consulting10% Sales OutsourcingBusiness Consulting company Agile and Hybrid Project Management Consultancy was established in 2000. The firm offers Business Consulting and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingTelephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.
Read more -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
30% Customer Service Outsourcing70% Call Center ServicesInsights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
25% Customer Service Outsourcing50% Business Consulting25% Marketing StrategySustainability Knowledge Group, a Business Consulting company, offers Business Consulting and Marketing Strategy. The company is located in Dubai, United Arab Emirates.
Read more -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingCCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing25% Back Office Outsourcing25% HR Outsourcing +2 services25% Transcription15% Call Center ServicesIPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
Read more
Build a Project Brief in minutes
Answer a few guided questions so we can collect your project requirements. Then, you’ll receive a custom project brief you can send to multiple service providers for quotes.
Start a ProjectGet closer to kicking off your next project today
Build My Project BriefWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 Dubai Customer Support Companies
-
$1,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
35.2/40.019/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Ability to deliver
20.3/40.013/20 Reviews2.1/10 Clients & Experience5.2/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
18.7/40.013.4/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Dubai, United Arab Emirates
Ability to deliver
10.8/40.00/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Customer Service Outsourcing -
$10,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
$10,000+< $25 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Customer Service Outsourcing -
$10,000+< $25 / hr1,000 - 9,999Dubai, United Arab Emirates
Ability to deliver
8.4/40.00/20 Reviews1.9/10 Clients & Experience6.5/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$75,000+$50 - $99 / hr50 - 249دبي, United Arab Emirates
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
UndisclosedUndisclosed1,000 - 9,999دبي, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$5,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Dubai, United Arab Emirates
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+< $25 / hr10 - 49دبي, United Arab Emirates
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+Undisclosed50 - 249دبي, United Arab Emirates
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other
The right agency, no guesswork. Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.
Get Started