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Top Customer Support Services in Dubai

Ratings Updated: December 25, 2025

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5 Leaders 15 Contenders

28 Companies

Country: United Arab Emirates

City: Dubai

Services: Customer Service Outsourcing

List of the Top Dubai Customer Support Companies

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What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Unique expertise
Clients commend Helpware for their unique expertise in customer support and operational efficiency. One client highlighted their proactive approach and mastery in managing support tickets, stating they are 'experts in customer support.' Another noted Helpware's technical savvy and innovative solutions, which transformed their patient acquisition process. Overall, the sentiment reflects strong satisfaction with Helpware's ability to enhance client operations and provide tailored support.

Call Center Services for E-Learning Software Company

5.0 Aug 29, 2020

They are experts in customer support. They try to take our system for supporting our customers to the next level.
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Inbound, Outbound, & Back Office for Pain Management Practice

5.0 Oct 18, 2018

The team is very technically savvy, always looking for ways to leverage cutting-edge trends and solutions. Their team members regularly attend conferences to expand their portfolio of skills and capabilities. They consistently offer valuable suggestions and recommendations, which speaks to their impeccable customer service.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Dubai, United Arab Emirates

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

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1 of 3 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
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Industry Experience

Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

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Limassol, Cyprus

Gr Xenopoulou 17
Limassol, Cyprus 3106
2001 - 5000

+357 2503 0267

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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Call Center Services

10% Sales Outsourcing

Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.

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Reviews mention Accommodating
Clients have expressed a highly accommodating sentiment towards Abacus Cambridge Partners, noting their quick adaptability to new challenges and a positive team dynamic. One client highlighted the agents' patience during lengthy negotiations and their responsiveness to feedback. Additionally, the campaign managers maintain strong relationships with the team, fostering a supportive work environment. Although there are minor concerns regarding response times, overall feedback underscores a commitment to client needs and effective communication.

Call Center Voice Services for Financial Services Co.

4.5 Sep 17, 2020

As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them. And, they’ve been quick to adapt — that’s probably their strong suit. I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour.
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Industry Experience

Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
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Dubai, United Arab Emirates

Office No. 615 & 616, Liberty House, Dubai International Financial Centre, Sheikh Zayed Road,
Dubai, United Arab Emirates
50 - 75

+ 97144581644

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LiveAdmins

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

25% AI Development

25% Call Center Services +2 services

15% AI Consulting

15% Generative AI

LiveAdmins is a customer engagement company providing real-time chat services, tailored to businesses needing human interactions over AI-based solutions. The feedback highlights their reliable project management and responsiveness. Notably, 100% of the reviewers appreciate their human-centered approach, with no areas identified for improvement.

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Industry Experience

The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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Dubai, United Arab Emirates

G-14, Dubai Gate 1, Cluster Q
Dubai, United Arab Emirates
10 - 15

+971 4 423 2624

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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

15% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +3 services

15% HR Outsourcing

15% Recruiting

10% Staffing

Tafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.

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Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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Dubai, United Arab Emirates

1613, Burj Gate , Downtown Dubai
Dubai, United Arab Emirates
50 - 75

+971527276543

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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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Dubai, United Arab Emirates

1901 - 1908, Al Shafar Tower 1, Tecom
Dubai, United Arab Emirates 124372
1001 - 2000

+97142468888

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Unknown avg. project cost for Customer Service Outsourcing services in Dubai

Dubai-based Customer Service Outsourcing project highlight

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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HatchTechs UAE

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

10% Cloud Consulting & SI

10% Content Marketing +7 services

10% Custom Software Development

10% IT Strategy Consulting

10% Mobile App Development

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

HatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.

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Industry Experience

HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.
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Dubai, United Arab Emirates

Plot No: JLT-PH2-RET-O5, Jumeirah Lakes Towers, Dubai, United Arab Emirates
Dubai, United Arab Emirates
41 - 49

+971 50 673 8368

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Best Safe Driver

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Best Safe Driver, a Customer Service Outsourcing company, was founded in 1947. The company provides Customer Service Outsourcing, and is midsize.
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Dubai, United Arab Emirates

Concord Tower - King Salman Bin Abdulaziz Al Saud St - Al SufouhDubai Marina - Dubai - United Arab Emirates.
Dubai, United Arab Emirates UAE
76 - 100

9710503538317

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F A J Technical Services LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Customer Service Outsourcing company F A J Technical Services LLC was launched in 2024. The team specializes in Customer Service Outsourcing.
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Dubai, United Arab Emirates

Warehouse # 2, Street 18b, Al Quoz Industrial # 4 Dubai – United Arab Emirates
Dubai, United Arab Emirates
2 - 5

+97143300002

Dubai, United Arab Emirates

Warehouse # 2, Street 18b, Al Quoz Industrial # 4 Dubai – United Arab Emirates
Dubai, United Arab Emirates
2 - 5

+97143300002

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Infoperformance

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Infoperformance is a call center company and Customer Service Outsourcing company. The Weston, Florida-based company specializes in Call Center Services and Customer Service Outsourcing.
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Dubai, United Arab Emirates

Cluster N
Dubai, United Arab Emirates
10 - 15

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UTO Services LLC

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

100% Customer Service Outsourcing

Located in Dubai, United Arab Emirates and Middletown, Delaware, UTO Services LLC is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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Dubai, United Arab Emirates

M05-57 Sama Residence, Alnahda First
Dubai, United Arab Emirates
21 - 30

+971544554477

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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4 services

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Dubai, United Arab Emirates

The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai, UAE
Dubai, United Arab Emirates
201 - 250

+971 452 07 000

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Logical Network Solution

Not yet reviewed

$75,000+

$50 - $99 / hr

50 - 249

دبي, United Arab Emirates

Services provided

40% Customer Service Outsourcing

60% Cybersecurity

Launched in 2017, Logical Network Solution is a midsize دبي, United Arab Emirates-based Cybersecurity company. Their services include Cybersecurity and Customer Service Outsourcing.
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دبي, United Arab Emirates

Dubai - business bay - Office 1903
دبي, United Arab Emirates
50 - 75

0504769969

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Data Direct Group

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% IT Strategy Consulting +2 services

15% Sales Outsourcing

5% Content Marketing

Data Direct Group is a call center company based in دبي, United Arab Emirates. Their services include Call Center Services and IT strategy consulting.
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دبي, United Arab Emirates

Office 306, Makeen Building, Al Garhoud, Dubai, UAE
دبي, United Arab Emirates
401 - 500

+97142743000

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DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

30% Building Security Services

25% Contract Manufacturing +1 service

20% Business Consulting

DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE is a Building Security Services company. Launched in 2021, the team offers Building Security Services and Contract
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Dubai, United Arab Emirates

402, Building 1, Bay Square, Business Bay, Dubai, UAE.
Dubai, United Arab Emirates
16 - 20

97143966262

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Touchbase

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% E-Commerce Development

15% Business Consulting +3 services

15% Call Center Services

15% Custom Software Development

15% Sales Outsourcing

Touchbase is a Dubai, United Arab Emirates-based e-commerce development firm. Their services include E-Commerce Development and Customer Service Outsourcing.
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Dubai, United Arab Emirates

Reef Tower 12th floor, Office 1204 Jumeirah Lakes Towers Dubai, UAE
Dubai, United Arab Emirates 1204
2 - 5

+961 81 878 765

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Connect Middle East

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

50% Business Consulting

20% HR Outsourcing +1 service

10% Accounting

Established in 2016, Connect Middle East, a small Business Consulting company, is located in Dubai, United Arab Emirates. Their services include Business Consulting and Customer Service Outsourcing.
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Dubai, United Arab Emirates

City Tower 2, 804 , sheikh zayed Road, Dubai, UAE
Dubai, United Arab Emirates
76 - 100

+97143316688

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Moldech

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dover, DE

Services provided

25% Customer Service Outsourcing

50% Sales Outsourcing

25% Back Office Outsourcing

In Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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دبي, United Arab Emirates

Office 207, Saheel Tower 1, Al Nahda 1, Dubai, UAE
دبي, United Arab Emirates
2 - 5

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Pixel Movers

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

20% Branding

20% Graphic Design +2 services

20% IT Managed Services

20% Search Engine Optimization

Small branding company Pixel Movers, is headquartered in Lahore, Pakistan and Dubai, United Arab Emirates. The team specializes in Branding and Search Engine Optimization.
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Dubai, United Arab Emirates

Unit 107-127, ALABISAR BUSINESS CENTER, Dubai Investments Park 1
Dubai, United Arab Emirates
2 - 5

+971506138318

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Voxtron Middle East

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% CRM Consulting and SI

20% Custom Software Development +4 services

20% ERP Consulting and SI

10% AI Development

10% Back Office Outsourcing

10% Call Center Services

Voxtron Middle East is a software development company. Based in Dubai, United Arab Emirates and Koratty, India, their team provides Custom Software Development and CRM consulting and SI.
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Dubai, United Arab Emirates

PO Box, 234162, M103 RAK Building, Street 12 A, Al Qusais 2, Dubai, UAE
Dubai, United Arab Emirates 234162
151 - 200

04-2930000

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TOPAZ FZE

Not yet reviewed

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Cloud Consulting & SI

20% Unified Communications Consulting & SI +5 services

10% CRM Consulting and SI

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% Web Design

Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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Dubai, United Arab Emirates

Level 22, Palace Towers
Dubai, United Arab Emirates 341248
50 - 75

043821470

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Appstec Technology Services LLC

5.0 1 review

$1,000+

Undisclosed

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

45% Business Consulting

25% Mobile App Development +2 services

10% Blockchain

10% Document Digitization & Management

Appstec Technology Services LLC offers comprehensive digital marketing services, including SEO optimization, content marketing, social media management, and PPC advertising. The reviews highlight their ability to enhance online presence and drive business growth, with clients praising their effective project management, industry understanding, and customized solutions. The company's commitment to proactive communication and data-driven strategies ensures successful project outcomes and high client satisfaction.

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دبي, United Arab Emirates

708, Saheel Tower 1 Al Nahda 1, PO Box 62805 Dubai United Arab Emirates, 708, Saheel Tower 1 Al Nahda 1, PO Box 62805 Dubai United Arab Emirates
دبي, United Arab Emirates 62805
101 - 150

043515277

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Proactivests

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

10% Customer Service Outsourcing

90% Commercial Property Management

Established in 2020, Proactivests is a Commercial Property Management company. The team specializes in Commercial Property Management and Customer Service Outsourcing.
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دبي, United Arab Emirates

Office No. 552, Tamani Arts Business Bay, Dubai, UAE
دبي, United Arab Emirates
41 - 49

00971 50 102 0387

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Agile and Hybrid Project Management Consultancy

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

دبي, United Arab Emirates

Services provided

15% Customer Service Outsourcing

55% Business Consulting

10% Business Continuity Management +2 services

10% Compliance Consulting

10% Sales Outsourcing

Business Consulting company Agile and Hybrid Project Management Consultancy was established in 2000. The firm offers Business Consulting and Customer Service Outsourcing.
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دبي, United Arab Emirates

Address IFZA Business Park, DPP A1-38663-001, Dubai Silicon Oasis, Dubai, UAE.
دبي, United Arab Emirates
41 - 49

+971 50 416 8678

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Dubai Data Entry

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

10% Business Consulting +6 services

10% Call Center Services

10% Content Writing Services

10% Document Digitization & Management

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Staffing

Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in
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Dubai, United Arab Emirates

Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba Dubai, UAE
Dubai, United Arab Emirates 9305
41 - 49

+9710524067887

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City Services Consultancy

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

35% Call Center Services

35% Sales Outsourcing

Telephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.
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Dubai, United Arab Emirates

Al Masraf Tower,Suite 1906, Baniyas Street, Deira P.O Box 89035
Dubai, United Arab Emirates
101 - 150

971.4227.7444

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Insights Middle East

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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Dubai, United Arab Emirates

1 Sheikh Zayed Rd - Trade Centre - Trade Centre 1
Dubai, United Arab Emirates
50 - 75

+971 4 332 9211

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Sustainability Knowledge Group

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

25% Customer Service Outsourcing

50% Business Consulting

25% Marketing Strategy

Sustainability Knowledge Group, a Business Consulting company, offers Business Consulting and Marketing Strategy. The company is located in Dubai, United Arab Emirates.
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Dubai, United Arab Emirates

Jumeirah Lakes Towers, JBC 5
Dubai, United Arab Emirates
2 - 5

+44.20.3239.2990

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CCT Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

CCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.
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Dubai, United Arab Emirates

Floor 1, Shatha Tower, 1205
Dubai, United Arab Emirates
1

+971.56.1026639

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IPIX BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Services provided

10% Customer Service Outsourcing

25% Back Office Outsourcing

25% HR Outsourcing +2 services

25% Transcription

15% Call Center Services

IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.
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Dubai, United Arab Emirates

Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
Dubai, United Arab Emirates

971.4.276.2233

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

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Market presence
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Abacus Cambridge Partners

2 LiveAdmins

3 Tafaseel BPO

4 IBT: No. 1 BPO Company in Middle East

5 HatchTechs UAE

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 5 Dubai Customer Support Companies

Abacus Cambridge Partners

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

32/40.0

15.8/20 Reviews

8.2/10 Clients & Experience

8/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

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LiveAdmins

Undisclosed

Undisclosed

250 - 999

Dubai, United Arab Emirates

Ability to deliver

27.4/40.0

16.6/20 Reviews

5.1/10 Clients & Experience

5.7/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

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Tafaseel BPO

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

20.3/40.0

13/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

15% Customer Service Outsourcing

85% Other

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IBT: No. 1 BPO Company in Middle East

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

17.2/40.0

13.2/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

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HatchTechs UAE

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

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Best Safe Driver

Undisclosed

Undisclosed

50 - 249

Dubai, United Arab Emirates

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

100% Customer Service Outsourcing

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F A J Technical Services LLC

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Customer Service Outsourcing

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Infoperformance

$10,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

50% Customer Service Outsourcing

50% Other

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UTO Services LLC

$10,000+

< $25 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% Customer Service Outsourcing

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Raya CX

$10,000+

< $25 / hr

1,000 - 9,999

Dubai, United Arab Emirates

Ability to deliver

8.4/40.0

0/20 Reviews

1.9/10 Clients & Experience

6.5/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

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Logical Network Solution

$75,000+

$50 - $99 / hr

50 - 249

دبي, United Arab Emirates

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

40% Customer Service Outsourcing

60% Other

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Data Direct Group

Undisclosed

Undisclosed

1,000 - 9,999

دبي, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

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DAR AL TAQA Building & Construction Materials and Wood Supplier in UAE

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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Touchbase

$5,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

5.8/40.0

0/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

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Connect Middle East

Undisclosed

Undisclosed

2 - 9

Dubai, United Arab Emirates

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

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Moldech

$1,000+

< $25 / hr

10 - 49

Dover, DE

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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Pixel Movers

$1,000+

$25 - $49 / hr

10 - 49

Dubai, United Arab Emirates

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

20% Customer Service Outsourcing

80% Other

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Voxtron Middle East

$5,000+

$25 - $49 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

View Profile Visit Website
TOPAZ FZE

$5,000+

$50 - $99 / hr

50 - 249

Dubai, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

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Appstec Technology Services LLC

$1,000+

Undisclosed

50 - 249

دبي, United Arab Emirates

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Customer Service Outsourcing

90% Other

View Profile Visit Website

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Top Customer Support Services in Dubai

List of the Top Dubai Customer Support Companies

Reviews mention Personable

BPO & Customer Service Support for Financial Services Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Unique expertise

Call Center Services for E-Learning Software Company

Inbound, Outbound, & Back Office for Pain Management Practice

Customer Service Outsourcing for Parking Software Company

Industry Experience

Select Industry to see insights

Helpware CX is very responsive

Multilingual Customer Service & Back-Office for Beauty Brand

Industry Experience

Select Industry to see insights

Reviews mention Accommodating

Call Center Voice Services for Financial Services Co.

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Eyecare Hospital

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Raya CX is very responsive

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List of the Top 5 Dubai Customer Support Companies