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Top Phone Support Services in Thailand

Ratings Updated: April 2, 2026
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0 Leaders 6 Contenders

6 Companies

Country: Thailand
Customer Service Outsourcing: Phone Support Services

List of the Top Thailand Customer Service Phone Support Companies

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Ratchathewi, Thailand

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    33% Phone Support Services
    40% Email Support Services
    27% Chat Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects

    Reviews mention Efficient

    Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.
    • BPO Services for Tech Company
      5.0 May 25, 2022

      Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service, Security & Risk Assessment for Fintech Co

    5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
    Read 1 Review

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Ratchathewi, Thailand

    15th (Unit 6-10) and 16th Floor, Spring Tower Building, 188 Phayathai Rd, Thung Phaya Thai, Ratchathewi, Bangkok 10400
    Ratchathewi, Thailand 10400

    501 - 750

    6622688000

    See All Locations (17)
    View Profile Visit Website
  • SCMC Technologies Co., Ltd. Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Bangkok, Thailand

    Services provided

    20% Customer Service Outsourcing
    20% AI Development
    20% Call Center Services +2
    20% IT Managed Services
    20% Other IT Consulting and SI

    Focus Areas

    40% Phone Support Services
    25% Chat Support Services
    20% Email Support Services +1
    15% Order Processing & Taking

    SCMC Technologies Co., Ltd. Is an IT managed services company. The firm is headquartered in Bangkok, Thailand. Their services include IT managed services and other IT consulting and SI.

    Read more
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  • Gurland Corporation Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bangkok, Thailand

    Services provided

    10% Customer Service Outsourcing
    70% Call Center Services
    10% Business Consulting +1
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.

    Read more

    Bangkok, Thailand

    25th Floors, Mitrtown Office Tower, 944 Rama IV Road, Wangmai, Pathumwan, 25th Floor
    Bangkok, Thailand 10330

    50 - 75

    See All Locations (2)
    View Profile

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  • CallVoice Communication Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Bangkok, Thailand

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    CallVoice Communication, a call center service, was established in 1991. The team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Sweet Communication Co., Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Services provided

    30% Customer Service Outsourcing
    35% Call Center Services
    35% Market Research

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Sweet Communication Co., Ltd is a Market Research company located in Bangkok, Thailand. They specialize in Market Research and Call Center Services.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Bangkok, Thailand

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    70% Phone Support Services
    15% Email Support Services
    10% Chat Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Bangkok, Thailand

    The 9th Tower – Tower B, 33/4 Rama 9 Road, Huaykwang Sub-district, Huaykwang district, Bangkok
    Bangkok, Thailand 10310

    101 - 150

    See All Locations (52)
    View Profile

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List of the Top Thailand Customer Service Phone Support Companies

  1. SCMC Technologies Co., Ltd. Logotype

    SCMC Technologies Co., Ltd.

    $1,000+
    $50 - $99 / hr
    50 - 249
    Bangkok, Thailand

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    40% Phone Support Services
    80% Other
    View Profile Visit Website
  2. Gurland Corporation Logotype

    Gurland Corporation

    $1,000+
    < $25 / hr
    10 - 49
    Bangkok, Thailand

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Phone Support Services
    90% Other
    View Profile Visit Website
  3. CallVoice Communication Logotype

    CallVoice Communication

    Undisclosed
    Undisclosed
    50 - 249
    Bangkok, Thailand

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Phone Support Services
    80% Other
    View Profile Visit Website
  4. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Ratchathewi, Thailand

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    33% Phone Support Services
    50% Other
    View Profile Visit Website
  5. Sweet Communication Co., Ltd Logotype

    Sweet Communication Co., Ltd

    Undisclosed
    Undisclosed
    10 - 49
    Bangkok, Thailand

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website
  6. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Bangkok, Thailand

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    70% Phone Support Services
    67% Other
    View Profile Visit Website

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