WorkZen

BACKGROUND

Please describe your company and position.

I am an Engineer at Markhor ICT

Describe what your company does in a single sentence.

Markhor ICT is a leading IT company. Established in 2008, the company offers a wide range of technology solutions and services to businesses. Their offerings include software development, internet marketing, web designing, audio/video products, social media promotions, management systems, CCTV/networking, printing solutions, online shopping platforms, SMS/call services, and digital management systems.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WorkZen to accomplish?

• Web Applications

SOLUTION

How did you find WorkZen?

Referral

Why did you select WorkZen over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from WorkZen were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Workzen for the development of a custom web application, where they handled the technical scope of the project. From the start, the collaboration was smooth, and Workzen demonstrated professionalism, clarity in communication, and a strong focus on product quality and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was delivered on time with 99.9% uptime post-launch. User adoption grew steadily within the first month, and critical bugs were resolved within 24–48 hours. The system was built to scale and received positive feedback from stakeholders for performance and usability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Workzen demonstrated strong project management throughout the collaboration. They consistently delivered milestones on time and maintained clear, organized communication. They were highly responsive to feedback, quick to address any concerns, and flexible in adapting to evolving project needs. Their proactive approach helped keep the development process smooth and efficient.

What was your primary form of communication with WorkZen?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Workzen was their combination of professionalism and adaptability. They not only had a solid grasp of technical execution but also showed a deep understanding of business goals. Their ability to collaborate effectively, provide valuable input, and stay committed to quality made them a truly reliable and forward-thinking partner.

Are there any areas for improvement or something WorkZen could have done differently?

While the overall experience was excellent, clearer documentation during early development phases could have streamlined collaboration even further. A more structured feedback loop or regular sprint reviews might also enhance transparency and alignment throughout the project lifecycle. I would highly recommend WorkZen to others. Their professionalism, technical expertise, and collaborative approach make them a reliable and valuable partner for any web or software development project.