Vrrb - Web & Product Design Agency

BACKGROUND

Introduce your business and what you do there.

I'm the business manager of a new brand that hasn’t launched yet.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vrrb Interactive?

We needed support to develop our company’s website. 

SOLUTION

What was the scope of their involvement?

Vrrb Interactive has designed and developed our website. Initially, we created a document of how we imagined the site to look, including text, media, and layout. We were able to provide Vrrb Interactive with a thorough briefing. The team has completed our website and will continue to provide web support and maintenance.

What is the team composition?

My main point of contact is Seth (Founder & Managing Director), although other teammates have provided feedback, too.

How did you come to work with Vrrb Interactive?

We found Vrrb Interactive online.

What is the status of this engagement?

We started working together in April 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Vrrb Interactive has delivered a functional and customized website, although we don’t have quantitative results because we haven’t launched our company yet. Vrrb Interactive has done a fantastic job at grasping our company’s brand guidelines and bringing them to life in their unique design ideas. The team has conducted more iterations than planned. 

How did Vrrb Interactive perform from a project management standpoint?

Vrrb Interactive has delivered all requested work within budget. There have been some delays, but that’s usual with web development projects. Vrrb Interactive is timely in communications, and Seth is always accessible when we need to speak with him.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Seth is great to work with.

Are there any areas they could improve?

I can’t think of any constructive feedback for Vrrb Interactive — they’re great to work with. 

Do you have any advice for potential customers?

I recommend potential clients ensure they have brand guidelines when engaging with Vrrb Interactive, although they can also develop them. I also recommend letting Vrrb Interactive exercise their expertise and not being too controlling on the creative side. Vrrb Interactive contributes their expertise in their design work, staying within brand guidelines.