Vinova

BACKGROUND

Please describe your company and position.

I am the Director of Software Development of LaFleur

Describe what your company does in a single sentence.

LaFleur is your forward-thinking digital marketing partner. We create innovative, data-driven marketing strategies and assets for law firms, healthcare organizations, technology and growing businesses. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?
We needed an app to help students build their problem-solving and pre-algebra skills using balance puzzles and word problems, making math more approachable and fun for them.

SOLUTION

How did you find Vinova?

Clutch Site

Why did you select Vinova over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Vinova were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with brainstorming sessions where I explained our vision for an app that works on both Android and iOS. Their team quickly got what we were aiming for and came back in just two days with detailed wireframes. We had some back-and-forth about the screen flow and themes, which honestly, I appreciated because they took my feedback seriously. Once we finalized the look and feel, they worked fast. Within four weeks, the app was ready to launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has been a hit with students and educators alike. It’s doing exactly what we wanted—helping kids sharpen their critical thinking and math skills. The cherry on top? The app won five awards from different education-related organizations, which really validated all the hard work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid. They always kept us in the loop - no surprises, which I loved. From the initial discussions to delivery, everything was transparent. The wireframes were so detailed they even gave us new ideas to improve the user experience.

What was your primary form of communication with Vinova?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just hand over the app and leave us hanging. They offered two months of free maintenance and testing, which was a lifesaver. Their team was patient, resourceful, and genuinely invested in ensuring we were happy with the outcome.

Are there any areas for improvement or something Vinova could have done differently?

Nothing to improve on.

BACKGROUND

Please describe your company and position.

I am the CEO of Stone Island

Describe what your company does in a single sentence.

Stone Island is the symbol of extreme research in fibers and textiles, applied to an innovative design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?

• We hired Vinova. to develop a user-friendly mobile application for KoRo Source, with the goal of enhancing our customer engagement and streamlining our order management process.

SOLUTION

How did you find Vinova?

Clutch Site

Why did you select Vinova over others?

• Good value for cost
• Referred to me

How many teammates from Vinova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included designing a mobile app that features an intuitive interface for product browsing, order placement, and customer feedback collection. Key deliverables included a fully functional mobile app on both iOS and Android platforms, seamless integration with our existing inventory system, and a comprehensive user guide.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the app, we’ve seen a significant increase in user engagement, including more frequent orders and positive customer feedback on ease of use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vinova maintained excellent project management throughout. All deliverables were completed on time, and their team was highly responsive to our needs, accommodating changes quickly and efficiently.

What was your primary form of communication with Vinova?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their proactive communication and dedication to understanding our specific business requirements. They brought innovative ideas to the table that truly enhanced the final product.

Are there any areas for improvement or something Vinova could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Former CEO of WhirlyBall

Describe what your company does in a single sentence.

WhirlyBall combines lacrosse, hockey, basketball, and suped-up bumper cars in a game of skill and chance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?

• Our main objective was to create a mobile application that would improve user engagement, expedite our services, and increase the accessibility of our resources for educators, parents, and children. Features like scheduling, progress monitoring, interactive learning modules, and safe communication between families and our licensed experts had to be included in the app. We chose to work with Vinova because of their excellent track record in developing mobile apps and their capacity to design user-focused solutions for particular sectors.

SOLUTION

How did you find Vinova?

Clutch Site

Why did you select Vinova over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Vinova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vinova approached the mobile app development project holistically, paying close attention to the unique requirements of our wide range of users. Creating a simple and user-friendly app interface that allowed users of all ages to easily navigate the app was part of the scope of work. The app was made inclusive of people with learning disabilities by paying close attention to accessibility features.  

They created interactive modules that supported executive function training, academic tutoring, and successful dyslexia intervention. These modules were made to be interesting and flexible enough to accommodate different learning styles. Parents and kids may schedule appointments with qualified professionals and get reminders for future visits thanks to the comprehensive scheduling tool.  

A mechanism was developed to monitor students' progress over time, including

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our service delivery method was revolutionized by the mobile app. The ease of having all the tools and materials in one location was valued by families. While the progress tracking tool provided parents and teachers with clear insights into a student's development, the interactive learning modules greatly increased student engagement. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management of Vinova was outstanding. Throughout the project, they communicated openly and honestly, giving us frequent information and quickly resolving any problems. One particularly noteworthy case was when, towards the end of the development process, we asked for further customization for the scheduling feature. Without sacrificing the app's quality or timeline, their team promptly complied with the request.

What was your primary form of communication with Vinova?

Email or Messaging App

What did you find most impressive or unique about this company?

We were particularly pleased by Vinova's dedication to comprehending the particular difficulties experienced by people with learning disabilities. They developed a solution that supports our goal of making high-quality intervention both affordable and efficient, not merely an app. Their real commitment to the customers we serve was evident in their attention to detail, particularly in the incorporation of accessibility features.  

Are there any areas for improvement or something Vinova could have done differently?

The provision of more thorough documentation for app maintenance after launch is one area where Vinova could do better. Although their training sessions were beneficial, our team's move to app management would have gone more smoothly if they had provided more thorough instructions.  

BACKGROUND

Please describe your company and position.

I am the Founder of OckyPocky

Describe what your company does in a single sentence.

OckyPocky is India's 1st interactive English learning app for preschool kids. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?

• Our organization, Blaast, was at a critical growth stage when we approached Vinova. While our principles and platforms were robust, we faced a challenge in building a highly customized software solution that could scale with our growing client base and support our Blaast Quarterly Playbook Principles seamlessly. We needed a solution that could streamline the alignment of leaders, management, and employees while offering a user-friendly interface for goal-setting, tracking, and collaboration. Specifically, our objective was to develop a comprehensive, intuitive platform that incorporated real-time analytics, customizable playbooks, and robust integration capabilities with other enterprise tools. Given our focus on delivering excellence to our clients, it was imperative for us to work with a development partner who could not only understand our unique needs but also deliver a solution that aligned with our long-term vision.

SOLUTION

How did you find Vinova?

Clutch Site

Why did you select Vinova over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Vinova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Vinova took the time to thoroughly comprehend our Blaast principles, company strategy, and the particular problems we were attempting to resolve. Their team started with a thorough discovery phase that included process mapping, stakeholder interviews, and a thorough evaluation of our current workflows.  

The work's scope was extensive and wide-ranging. They created a unique software platform that allowed for dynamic playbook customization, real-time collaboration, robust analytics, and smooth third-party tool interaction. The architecture was also designed to be scalable in order to accommodate our long-term expansion and rising user needs.  

Their team ensured transparency and collaboration throughout the process by working in sprints and giving us frequent updates and demos.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our ability to provide value to our clients was greatly improved by the unique platform that Vinova developed, which became a pillar of our business.  

Because of the user-friendly dashboards and real-time collaboration tools, our team and clients were able to create and execute goals with more clarity and alignment. Users were able to successfully accomplish quarterly goals because to the dynamic playbooks that were customized to our values, which raised customer satisfaction levels. Workflow efficiency was increased by the smooth interface with third-party solutions, which decreased manual procedures and saved significant time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was another standout aspect of working with A3Logic. They adhered strictly to timelines and milestones, keeping us informed at every stage of the project. Whether it was through email, video calls, or their project management platform, their responsiveness and proactive communication ensured we never felt out of the loop.  

What was your primary form of communication with Vinova?

Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by Vinova's flexibility and commitment to gaining a deeper understanding of our industry. Not only did their team complete duties, but they also made insightful suggestions that improved the platform beyond what we had originally envisioned.

Are there any areas for improvement or something Vinova could have done differently?

Overall, we had a great experience.

BACKGROUND

Please describe your company and position.

I am the Head of Digital Engineering of Teach First

Describe what your company does in a single sentence.

Teach First trains teachers and school leaders to improve the life chances of children in the poorest areas of the UK

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?

• We were very pleased with the results that Vinova delivered with our custom software development. Their knowledge, their approach and their passion contributed to a successful implementation of a good product. We are glad with the result and would love to work with them in the future.

SOLUTION

How did you find Vinova?

• Online Search
• Clutch Site

Why did you select Vinova over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Vinova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We received the development of a custom software product from Vinova with the basic UI/UX design, backend development in MongoDB, frontend in React, and final manual testing as well as the successful deployment for our company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Vinova resulted in great results, discussed as requirement satisfaction, high user engagement, improved time productivity, low errors, and high availability, which proves the project’s effectiveness and value shown

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Vinova project management has been found very effective. They submitted all project items on time, the project was as perevery set time line.Our interaction with their team was very flexible, since they were very clear with us and did not hesitate to answer any of our inquiries.

What was your primary form of communication with Vinova?

Email or Messaging App

What did you find most impressive or unique about this company?

The most significant aspect about Viova was that they got the blend of technical expertise along with the understanding of our business.I remember their particular team – they were passionate, inventive and dedicated to providing good solutions

Are there any areas for improvement or something Vinova could have done differently?

Frankly speaking, we did not have any issue with Vinova; they've worked beyond our expectations. In our opinion, there are no weaknesses that we can describe.

BACKGROUND

Please describe your company and position.

I am the Operations Manager at of Exness

Describe what your company does in a single sentence.

Multi asset brokeage offerings products and services for trading CRDS on instrument groups, including forex, commodities (metals and energies), indices, stocks and cryptocurrencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?

• User-Friendly supplier Management platform features development
• Addressing existing bugs
• New features Development and Ecommerce website.

SOLUTION

How did you find Vinova?

• Referral
• Clutch Site

Why did you select Vinova over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Vinova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with vinova to enhance our platform by introducing new features on our platform, addressing addressing existing bugs, and building a highly intuitive and user-friendly Supplier Management Platform from the ground up. vinova's team demonstrated expertise not only in the technical execution but also in ensuring that the Features and Platform was optimized for seamless platform management, enhanced security protocols, and long-term scalability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform functionality improved dramatically with the implementation of advanced user authentication methods, provioding enhanced security and a more seamless login experience for users. Additionally, the introduction of comprehensive management tools has empowered administrators with greater control and flexibility over platform operations.

These tools streamline processes, making day-to-day management more efficient and user-friendly. Overall platform stability has also seen significant improvement, resulting in fewer disruptions, smoother performance, and an enhanced user experience across the board." This version adds more detail on the specific areas of improvement while emphasizing the benefits of each enhancement. Let me know if you'd like to refine it further!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We utilized a combination of jira for task tracking and project mangement, alomng with email for for quick communication and updates, ensuring smooth and continuous collaboration throughout the project. Weekly meetings were conducted via Google Meet, providing a structured forum to review progress, address any challenges, and align on next steps.

This well organized approach enabled us to manage deadlines effectively, ensuring that tasks were consistently delivered on time and meeting our expectations in terms of quality and efficiency.

What was your primary form of communication with Vinova?

Email or Messaging App

What did you find most impressive or unique about this company?

We were highly impressed by their ability to deliver a custom development solution that seamlessly balanced power and user-friendliness. Their team's flexibility and adaptability stood out, allowing them to meet our unique requirements while ensuring the platform remained intuitive and accessible. This combination of technical expertise and a user-centric approach made the overall experience both efficient and impressive.

Are there any areas for improvement or something Vinova could have done differently?

More detailed and concise business documentation earlier in the development process would have been helpful. But the regular progress updates allowed us to stay aligned and confident in the project's direction.

BACKGROUND

Please describe your company and position.

I am the Director of Northgate Real Estate

Describe what your company does in a single sentence.

Northgate Real Estate is a Real Estate agency that which helps finding clients their dream house, offices for business and investment opportunities . We operate throughout the Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?

• Custom Software Development
• Mobile App Development
• Web Development

SOLUTION

How did you find Vinova?

Clutch Site

Why did you select Vinova over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from Vinova were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working on features and testing for our business SaaS platform, the Vinova  team was paid a set weekly rate. We handle our work with weekly sprint cycles based on the Agile methodology. Utilizing Jira, devoted developers on our Vinova team were given the project requirements after they were examined in Los Angeles.

The QA team was in charge of both human and automated application testing, while the developers had to finish assigned Jira tickets on time and to a high standard. Vinova was dedicated to our partnership's success and provided their team with senior technical expertise, infrastructure, dev-ops, and project management at no extra cost to our business.

The Vinova team functioned as an adjunct of our Los Angeles-based local team. With Vinova's CEO(Mike) and a committed project manager, we maintained constant communication, which made it possible for the partnership to swiftly adapt to our changing business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

UX quality
prompt Jira completion
The technical standard of finished Jira tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and provided clear direction of what needed to be done

What was your primary form of communication with Vinova?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their responsiveness and willingness to explain complex concepts to my simple understanding.

Are there any areas for improvement or something Vinova could have done differently?

Overall, it is good. But more suggestions would be appreciated on the link-building tactics which could bring to better results.

BACKGROUND

Please describe your company and position.

I am the CEO of NAK3D

Describe what your company does in a single sentence.

WE UNLOCK GEN Z FASHION INSIGHTS WITH VIRTUAL WORLDS USING PROPRIETARY AI

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?

• UX/UI Design
• Web Development

SOLUTION

How did you find Vinova?

• Referral
• Clutch Site

Why did you select Vinova over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

How many teammates from Vinova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed another website to be designed and developed within few month. A colleague recommended Vinova, and they proved to be an excellent choice. Vinova not only built the website in WordPress but also integrated a sophisticated UX/UI design that perfectly aligned with our brand's vision. We provided them with information about the pages we needed, and they delivered a visually appealing and user-friendly site. 
We were particularly impressed with how the UX/UI design enhanced the overall user experience. After completing the design phase, their team took a few more weeks to develop and deploy the website, keeping us informed throughout the process. Their communication and professionalism were outstanding."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to complete the project in in the timeline as promised, and the first website has been working well for the last 9 months. We did not have any issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

After they set up all the weekly sprints in Basecamp and communicated with other team members and stakeholders, we were assigned a Business Analyst with experience in web projects, and they completed the project on schedule and within budget. We used to receive a response within 24 hours.

What was your primary form of communication with Vinova?

Email or Messaging App

What did you find most impressive or unique about this company?

They delivered excellent designs that suited our preferences.

Are there any areas for improvement or something Vinova could have done differently?

We hired a different company to do the video production, and I wish they had done that as well.

BACKGROUND

Please describe your company and position.

I am the Executive Director of BC Liquor Distribution Branch

Describe what your company does in a single sentence.

Our vision, at the BC Liquor Distribution Branch (LDB), of ‘Service. Relationships. Results.’ is all about providing a valued service, building strong relationships with our stakeholders, and achieving greater results for the province.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?

• Web Development

SOLUTION

How did you find Vinova?

Clutch Site

Why did you select Vinova over others?

• High ratings
• Company values aligned

How many teammates from Vinova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Right now, we’re working on a website development project. It may not be the best example, because we haven’t completed it yet, but I can speak to it very easily. We hired Vinova to do a redesign project on a site they’d been managing for us for over 7 years. We hired them because we knew that they knew us, our business line, and our offering. We’re rebranding and modernizing the site, to make it mobile friendly and, so far, we’ve been really happy with the design we’ve seen for page layouts.

The next step will be coding and all that backend stuff, which I know less about and which we’re really leaning on them for. We have a retainer with Vinova, so there is a bucket of hours every month, and, unless we have one-off projects, we’ll just use those. The website redesign was a separate project, extended beyond the things they normally do. 

They also do standard website updates and fixes and handle the maintenance of our website. If anything goes wrong, if something happens with our certificate or there’s a security breach they’ll jump on it. They also send emails for one of our business lines. We’ve recently moved some of it in-house, but we still work with them on one of our business lines. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For much of the time, they’ve just gotten us set up for campaigns, events, or whatever it is that we’re doing. I don’t have any metrics, but what I can say is that we’ve continued to work toward modernizing our look, and Vinova has been up to that challenge. As we’re trying to move our business lines forward and be more modern, they’ve shown that they’re continuing to learn new things.

Although it’s the same people that we’ve been working with for a long time, we’re continuing to change the way we do marketing. I’m not sure I can speak to performance in a quantitative way. All I can say is that we’ve continued to feel that their output is solid and that they’re a trustworthy, reliable firm. 

We’ve been really happy so far on this project. I’m very impressed with the design work I’ve seen. We weren’t looking for anything quite as fancy with this website, so we felt that their safe approach would work, based on what we’d seen. We’ve actually been surprised to see that Vinova had moved the needle more than what we thought they would, in terms of taking us to that next step. We’ve been very happy with them so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They use Teamwork as task management software. I don’t love it, but it’s better than nothing. We use Asana in-house, and I keep thinking that I should talk to PRI about getting them on our platform. I know that it’s what they use for all their clients, so it’s an easy way for them to manage it. Most of our communications are online.

As soon as someone adds an update to whatever project thread they’re in, we’ll get an email notifying us that they’ve reached out and that there’s something we need to do on our end. That’s helpful for keeping things organized, especially with projects like a website relaunch. 

I have quarterly calls with Mike and Helen, and we otherwise have calls on an as-needed basis. I’ve found it very helpful to have calls during this recent project. It’s a way to regroup and talk through general issues or to make sure that they’re clear on what we’re trying to achieve in terms of a look or requirement on the compliance side. We’ve had more calls recently, and we found those to be very helpful.

What was your primary form of communication with Vinova?

Email or Messaging App

What did you find most impressive or unique about this company?

I feel that they’re very trustworthy and that they’ve got our back. We’ve worked with a few other vendors, including the one I mentioned, where we ended up going in another direction. There was another site I wasn’t involved with where we ended up hiring someone else, but we didn’t feel they offered the same kind of service as Vinova.

We had a website crash, and the vendor dragged feet to get it back up and running, to figure out the issue and make sure it didn’t happen again. We’ve never experienced that with Vinova. They’re very dependable, and they’ll get online after hours or on weekends if we need them to.

Are there any areas for improvement or something Vinova could have done differently?

On the project management side, although I feel it’s been positive in their most recent project, there’s probably more to be done in terms of setting up regular check-ins and having someone there to make sure we’re happy and to talk through opportunities.

One thing I’ve been surprised by is that they haven’t taken it upon themselves to suggest new things. They kind of wait for us to do it, and it feels like, even if we were to shut down a couple of ideas, it would still be an opportunity for them to highlight areas that need improvement. The project manager sometimes helps with that process.

BACKGROUND

Please describe your company and position.

I am the VP of Marketing Direction Outsourced Marketing Experts

Describe what your company does in a single sentence.

Marketing Direction is a full-service digital marketing agency located in the Tampa / St. Pete area. We provide outsourced marketing teams for companies that can’t justify the expense of a full-time marketing department.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vinova to accomplish?
Web Development

SOLUTION

How did you find Vinova?

Clutch Site

Why did you select Vinova over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Vinova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With a focus on Elixir as a programming language and Vue.js as a frontend framework, Vinova assisted us with organizing our rebuild, setting up the architecture, and other aspects. Their team also set up Amazon SES (simple email service) and created an anonymized system so that users could email others without disclosing their identity. Additionally, they worked with AWS Lambda.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Because the rebuild proved to be a more extensive undertaking than we had anticipated, it was never completed. We have been using them part-time ever since. We intend to have the new side business we're spinning out develop and maintain the entire platform. There will be new features in that project. Their interaction with our email system has been flawless.

Anything Vinova does is excellent. Our in-house developers may take ten hours to complete a project; once their team is involved, Vinova needs just thirty minutes. They're remarkable. I have collaborated with multiple developers and agencies. There aren't many companies like Vinova that constantly underpromise and overdeliver in terms of both time and money.

There hasn't been any linguistic barrier for us. Their group is really skilled and articulate. They truly comprehended the subject matter we were discussing. Their ability to deliver high-quality code and ease of communication demonstrate this.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We use Slack for chat and occasionally Google Hangouts for brief phone calls. They employ a different project management system than we use on an internal basis. We will most likely work together using their system in the near future.

The junior team member completed the task quickly, having prior familiarity with Amazon SES. I've had great interactions with their personnel every time. They also have a really well-organized team.

What was your primary form of communication with Vinova?

Email or Messaging App

What did you find most impressive or unique about this company?

The Vinova team gives their customers what they need and want because they are sympathetic to them. Some agencies only create in accordance with the specs they receive. Since they simply used what was provided, the customer is responsible if it is incorrect. Notably, Vinova appears to care about the goals its clientele wish to pursue. They look past their contracts and hours and take into account the simpler, least expensive, and more solid choices. I can't say enough good things about them.

Are there any areas for improvement or something Vinova could have done differently?

Really nothing. We have an hourly estimate in our deal with them. We will bear the expense if the project takes longer than expected. They won't sign a contract that includes payment for the function or product. Although I believe this is typical for agencies, it would be fantastic if they offered us a set rate.