SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I am the CEO for a software services company in Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We engaged Sapphire Software Solutions to help us build a custom app to deliver a better experience for the users. Prior to that, we were using an existing app that we bought and customized a little.

SOLUTION

How did you select this vendor and what were the deciding factors?

Choosing to work with an offshore company, we anticipated that communication might be really difficult. After our first conversation with Sapphire based on the recommendation, we knew that Team Sapphire were responsive and responsible. We did evaluate a couple of other vendors during the process, but Sapphire’s price point was reasonable and we already had proof of how they worked.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire’s main goal was to build native Android and iOS app, and their work involved integrating some of the existing code that we had. The team started with the design phase. Essentially, we spent a couple of weeks, doing design iterations before we brought in their development team. Sapphire put together a comprehensive scope.

Once we approved it, they created the application; both front- and backend development. We have used Kotlin for Android app, Swift for iOS app and Backend with PHP.

How many resources from the vendor's team worked with you, and what were their positions?

There are 5–10 people working on the project: front- and backend developers, frontend designers, and an account manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

During our user testing, we’ve gotten very positive feedback on our app’s design. To be specific, people say that our app has a clean and intuitive design and offers a relatively smooth experience. On the technical side, Sapphire has been able to swiftly resolve bugs. Overall, we’re satisfied with their work.

Describe their project management style, including communication tools and timeliness.

We started with two meetings a week. Project management-wise, everything ran smoothly. The project manager have been extremely helpful and responsive when it comes to leading me to where things are they effectively manage everything. Above all, even though we’re working in different time zones, we know how to make things work.

What did you find most impressive or unique about this company?

Their speed has been impressive Sapphire has completed our app quick. More importantly, they’ve been able to integrate many features. Overall, I really appreciate how quickly they move because they allow us to save time.

Are there any areas for improvement or something they could have done differently?

Not particularly. I found the experience very positive

BACKGROUND

Please describe your company and your position there.

Established in 1979, New Era School in Rajkot Raiya Road, Rajkot is one of the most renowned educational institutions in the city. In addition to their holistic and innovative learning methods, the school has raised the bar in the field of education. Currently, I work as an administrator in this school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were interested in a software that would be able to help us manage our various school aspects virtually and digitally. With this objective in mind, we approached Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

In the market, Sapphire has a pretty good reputation, and after a quick market research we reached out to them. After seeing their comprehensive approach to our needs, we couldn't resist working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In addition to managing student attendance, fees, exams, and data records, we also wanted software that could track employee data. We received perfect software from Sapphire.

How many people from the vendor's team worked with you, and what were their positions?

Following our telephone inquiry at Sapphire, their business development executive contacted us, and after a briefing, their project manager and developers worked with us to ensure flawless project execution along with a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Despite our stringent timelines, Sapphire was able to meet all our specifications.

Describe their project management style, including communication tools and timeliness.

We communicated with the sapphire google meets and phone calls regarding our requests and changes we wanted.

What did you find most impressive or unique about this company?

We were astonished by Sapphire's flawless delivery of software that was exactly what we visioned.

Are there any areas for improvement or something they could have done differently?

Through excellent customer service and product development, Sapphire has managed to remain in our good books.

BACKGROUND

Please describe your company and your position there.

Maruti Vidyalaya in Ved Road, Surat was founded in the year 2001, with a vision to imbue our students the determination and abilities the treasure within, to explore their latent. I am working with the School as an Administrator over here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We needed Sapphire to develop a software to manage the administrative tasks efficiently. Sapphire was hired to develop and provide us support for the platform.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We have found Sapphire just by searching for developers. There where a lot of other companies we had considered, but we chose Sapphire because they provided great developers for a good price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The software developed helps us to Tedious Task in Managing Lot of Data, paper based process are managed, all the files easily & gives you access to any file whenever needed, staff evaluation module, Collecting & managing the revenue generated and helps us make the management stress free. They did front- and backend development work. Sapphire covered part of development, testing and support cycle,

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

Over the entire time of the engagement, we had two to four developers on the team, depending on the requirements at a time. Sapphire provided a project manager as well as support team in the background for QA and documentation.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I’m very happy with the cooperation. They gave me the right balance between the developers and the support team. We are happy to continue with them. They explained a lot of things and brought clarity in the execution.

Describe their project management style, including communication tools and timeliness.

The team was helpful and flexible. They have an experienced development team. Additionally, our cooperation and teamwork with them have been good.

What did you find most impressive or unique about this company?

There are several aspects make Sapphire the right choice for us. The project management and communication, in general, were outstanding. The project manager and developers were always very responsive, we knew what everyone was working on and how their progress was.

Are there any areas for improvement or something they could have done differently?

There’s nothing specific that comes to mind. Everything is on the level.

BACKGROUND

Please describe your company and your position there.

We are a public school that is renowned worldwide for its yeoman service in the field of education. We aim to provide an environment where the child can self-realize one’s own potential and is able to gain the skills to maximize the power of his or her capabilities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire Software Solutions to develop our android mobile app so users have a more user-friendly option to use our services. The goal was to deliver a fully functional app within 4 months.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose them based on the cost of their services, availability, and professionalism. Their level of professionalism around project management, especially in the transparency of their methods made us decide to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After an initial kick-off call, designs and user flows were created that were then reviewed by us. Upon confirmation, the team started working on it in parts by breaking down those flows into the different tasks. The platform features to recording attendance behavior of students,

Online learning, Mark entry, lesson plan, Timetable, make a leave request, download their pay slip and many more features. The app saves time, and reduce school management cost by automating the whole campus operations.

How many resources from the vendor's team worked with you, and what were their positions?

A total of 5 people. a project manager, couple of deisgners and couple of mobile app developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire delivered a cost-efficient app that met our particular requirements and impressed our customers — they particularly liked its modern and functional design. Overall, we were happy with the results we received because of their team’s development efforts.

Describe their project management style, including communication tools and timeliness.

Sapphire's project management was amazing, they were very well organized. We had weekly or twice-a-week calls where the project manager went over the plan and the goals. They were able to figure out how to make things work within the budget and deadline.

What did you find most impressive or unique about this company?

We are impressed with their impeccable skills and commitment to meet our needs, deadlines, and expectations. Their availability and collaborative nature spoke volumes about their professionalism as a team.

Are there any areas for improvement or something they could have done differently?

They could lower their prices a bit.

BACKGROUND

Please describe your company and your position there.

Myself Head of IT & Administration department, is proud to be a member of this prestigious institution Green valley high school. Established in the year 2007, We create visionary, articulate and responsible individuals, motivated by the natural environment on a 17 acre lush green ox rich campus and an integrated tradition. Do have a look at our fresh and lush green campus at https://gvhs.in/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire Software Solutions to develop an Android application for Green valley high school, a smart application that connects students, parents, teachers, and administration with one platform.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

When we started looking for vendor, we searched on Google to make a list of app developers. We loved their website, which was a good indicator of their potential technical engineering capabilities. They had big-name clients on their portfolio, too, which drew us in.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

"We started working with the features we wanted in the application, students and parents to be always be updates with the attendance, Save time with online fee payment,Strengthen bond between Students, Parents and Teachers and have an inbuilt online learning platform for students t o benefitting students with online classes through the application itself.

The application they designed for us has 50 modules available for hassle free management. Students just need to register with their login credentials. You can have a look at the application here https://play.google.com/store/apps/details?id=com.vidyalaya.greenvalley…"

How many resources from the Sapphire Software Solutions team worked with you, and what were their positions?

We were in contact with the project manager from start to end in the project, there were 2 developers one senior and one junior who worked on the application.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

What I can say is the end product is really good. The project manager was very responsive to emails and any issues that arose as we went along.

Describe their project management style, including communication tools and timeliness.

Team Sapphire is really good when it communication , we were kept updated with the tasks going on. We coomunicated with the project manager who would then communicate with the rest of the team.

What did you find most impressive or unique about this company?

Their professionalism was impressive in the workflow. They followed all the processes we gave them.

Are there any areas for improvement or something they could have done differently?

No, not that I can think of.

BACKGROUND

Please describe your company and your position there.

Deep Darshan Vidhya Sankul is a confluence of enduring wisdom, emerging knowledge, and innovation, starting it's journey in 2017, started by like minded renowned real estate developers who wanted to give back something to society thought of what was a better way than setting up a school for the children.The school reflects multifarious aspects-character formation, personality development and grooming of students to meet the challenges of rapidly changing world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We were looking forward to work with an IT company and having a long time association, we needed few dedicated developer from the team who would be working on our project to achieve our goals. With the efforts of Sapphire Software solutions, made a Mobile application for the our school Deep Darshan Vidya Sankul. Our goal was to have a long time IT partner, who along time would work and support on various school management integrations in future.

SOLUTION

How did you select this vendor and what were the deciding factors?

After suggestion of one of our employee and going through the website, I contacted them through the website only after having a look at the Google reviews where they had positive reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The developers worked for us five days a week, and according to our requirements, they built our application for backend processes, and dashboard to manage everything with a click, after which we also gave them future projects which included adding biometric for employee time and attendance analysis,for communication with parents SMS and email modules, taking online examination and assessments multiple choice and subjective based, parents to pay the pending fees from anywhere using online payment that will be directly credited to us, and virtual classroom added just recently owing to the covid times so that education to the students is not suffered in any condition.

How many resources from the vendor's team worked with you, and what were their positions?

Three full-time mobile app developers worked on our application including backend.There was a sales person initially, a manager who guided the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were great. We were very ambitious about our requirements and are still working with them.They were very quick with the response.They were familiar with developing educational application which we were impressed.They included us in the process along the way and made the process easy.

Describe their project management style, including communication tools and timeliness.

The team and the developers involved had their own ideas and suggestions. We used skpye to communicate with the project manager. It was very easy to reach out to them.

What did you find most impressive or unique about this company?

The application developed by the skilled developers of the team Sapphire in a way exactly what our teachers, students needed. The manager replied promptly, responded to the queries whenever we needed.

Are there any areas for improvement or something they could have done differently?

Nothing. Overall, the entire process went smoothly.

BACKGROUND

Please describe your company and your position there.

Established in the year 2001, St Mary’s is the First School in Dahod District affiliated to Central Board of Secondary Education, New Delhi (CBSE). The flames represents life, power, energy & the zeal to acquire knowledge based on truth. I'm working as a Teacher and The motto of our school ‘Good Thought, Good Words, Good Deeds,’ Gaining of knowledge in a positive, friendly & open loving environment. Since our website is under maintenance you can contact us on our FB page https://www.facebook.com/stmarydahod/?ref=page_internal

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We for our institution hired Sapphire for introducing secure payment gateways, introducing virtual classroom facility, custom message facility, Ad-free and secure application https://play.google.com/store/apps/details?id=com.vidyalaya.stmarysscho…

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire software solutions was recommended to us, and during the presentation they came up with a solid plan and a clear vision about the features and functionalities. They are a great company and have been working with wide variety of clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With introducing payment gateway parents can pay fees at their fingertips - Easy , Fast & hassle free -They can easily select the mode that suits them best among credit cards, Debit cards & online banking, Just by clicking the tab of "join lecture" students can take the benefit of virtual classroom from the comfort of their homes, and having an ad-free application for St. Mary's School, Dahod for parents/students/employees

How many resources from the vendor's team worked with you, and what were their positions?

Sapphire provided us a team of 4 people, 2 mobile app developers, 1 QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The target was to deliver the application in 3 months with a given scope was perfectly met. They were flexible with the design changes given, and whenever additional QA was required. The feedback received has been very positive.

Describe their project management style, including communication tools and timeliness.

They have been quite approachable throughout, communication has been effective. The team is proactive and always trying to deliver even more than what we had asked for. There were daily calls

What did you find most impressive or unique about this company?

They were very passionate with their work. They clearly tried to understand what we were trying to deliver. Owing to the Covid times we were not able to meet them physically, yet the team bonded very well.

Are there any areas for improvement or something they could have done differently?

There is nothing come to my mind at this point. I'm really satisfied with the deliverables, how they communicated.

BACKGROUND

Please describe your company and your position there.

Anand Niketan making its way in 1996 foray into urban school education with a singular purpose –to surpass the existing benchmarks in education, and to bring the finest learning experiences to students. I'm working as a Consultant, we offer a distinctive education, uniting a philosophical approach to the development of essential life skills with an emphasis upon academic excellence. Our aim is to allow our students to grow gracefully and develop their strength and achieve good character of the level more than the world thinks is possible.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted a customized mobile application for our institution Anand Niketan Schoolid with many unique functionalities added, with academic performance and direct reach to school authority through the query section, and various other modules for easing up the communication and management.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did search for different mobile app developers, among which one was Sapphire Software solutions. We sent proposals to many and went through the process and Sapphire just stood above and beyond everybody else we interviewed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

With the application and the fast pacing environment, it has overall increased the efficiency. We manage a lot of personal information for our students and employees, so we need to have a high level of confidence in who we’re working with and their ability to manage information. With OTP based secure login, Parents can now have clear picture on their ward’s attendance including Late coming & Early going, one to one communication with special feature like query, helping parents to quickly resolve their query from home and can be directly addressed to the concerned person in the management.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 core people from the team, other assisted them in the background

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They’re very attentive and respond quickly when we have questions or ideas. Available with their valuable solution right away and had resources available on the project. For example, if a small bug comes up their developers worked on it the same day and get it resolved quickly.

Describe their project management style, including communication tools and timeliness.

We had video meetings. They have been great with finishing the work well before deadlines. They're very flexible and agile at being able to schedule time for us.

What did you find most impressive or unique about this company?

As mentioned we were looking for someone who could manage a lot of personal information of our students and employees efficiently. They were great at finding out the perfect solutions for every problem.

Are there any areas for improvement or something they could have done differently?

No, not really. The two main areas, time and cost, have stayed within our expectations.

BACKGROUND

Please describe your company and your position there.

I'm working as a Principal in the institution preranamandir school prathamik shala, Patan since 14 years in enriching students lives through quality education

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

An exam software to generate the results of the students and required reports at the school level, we hired them

SOLUTION

How did you select this vendor and what were the deciding factors?

Considering their quality and cost-effective solution for our desired software we found Sapphire to be the best match for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To build an exam software for easy student assessment and teacher evaluation,result analysis, and students to perform better in actual examination

How many people from the vendor's team worked with you, and what were their positions?

Project manager, 2 developers, Support team, testers worked on our project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was wonderful product provided to us and it helped us a lot minimizing the human efforts for generating automatic results

Describe their project management style, including communication tools and timeliness.

When required physical visit was provided, for training our employees for easy understanding of the software

What did you find most impressive or unique about this company?

The team was professional and punctual, and they provided us constant support. 

Are there any areas for improvement or something they could have done differently?

No improvement areas that I can think of now, as it has been 14 years since we are working with them, the software has made advancements with time

BACKGROUND

Please describe your company and your position there.

I'm a Administrative head for an educational institution with a vision to be the center of excellence in Rajkot, reflects the Group’s ambitions to make the best of education accessible to the incumbent students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hire Sapphire Software Solution to launch the website to introduce parents about our vision mission and our warm community, and share our educational experience with them. Please visit website: http://sosrajkot.com/

SOLUTION

How did you select this vendor and what were the deciding factors?

Quality, price, short term delivery, service, and current support

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Vidyalaya School Software Powered by Sapphire Software Solution fulfilled all the essential needs that our local parents need to choose the organization for their kids. They have incorporated home page with beautiful visual, tabs such as Admission, Academic route, Student facilities, event management, career details and more for easy convenience for us as well parents/students.

How many people from the vendor's team worked with you, and what were their positions?

A project lead updating us with the progress, showing us how it will look like, discussion with what to implement, a support team member who guide us for the entire website, and help to solve questions and concerns

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are getting lot of compliments from the parents, our teacher or educators, appreciation from principal for thinking, many new admirations through website registration. We feel sense of joy and pride after launching the website.

Describe their project management style, including communication tools and timeliness.

Team lead who was our main point of contact, he conducts all calls with us and according delegated relevant tasks to his team members.

What did you find most impressive or unique about this company?

Their out of box thinking, quick planning. Adapting the requirement rather than imposing similar dialogue to develop the most common product was impressive.

Are there any areas for improvement or something they could have done differently?

Testing process was ok though covered with full support.