ROCKETECH

BACKGROUND

Please describe your company and your position there.

HAYS company, Operation Support Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

Every day our consultants format hundreds CV to our form for sending to our clients every day , We spent for it a lot of time and started find IT solution for it.

What were your goals for this project?

Create the tool for automatically formatting CV

SOLUTION

How did you select this vendor?

We used comparative selection, 7 companies participated. Influencing factors: 1/ Costs 2/Consulting from vendor side 3/ Experiences 4/Flexibility 5/International company IT, Operations, legal departments was involved to selection process.

Describe the project and the services they provided in detail.

HAYS company is the world's leading recruitment experts. We thought about optimising process of work with CVs. We have hundreds recruiters that are working in our company. Many of them according to our statistics spent time for converting resumes into our format. We was looking for development team that can handle our particular project and complex task. We come to ROCKETECH with idea of development a tool that could optimise time of work with resume and give us more and clear statistics about spent time and numbers of CVs. We have started with technical documentation about the project. After agreeing the scope of work we start work with Fix price model. Many of the features under NDA, but some of them: -Login -Admin panel -API converting module -BI statistics -Export of files And many more. First step was MVP and launch of the project. We had many bugs and changing in that system. Because of Fix price model we were not able to make it flexible and fast. After some retrospectives together we believed ROCKETECH and changed conditions to dedicated team model. Result was completely redesigned system that so far working perfectly. ROCKETECH showed themes selves like very officiant and professional team. That was the reason why we still working together and looking forward to maintenance this tool for our global market.

What was the team composition?

Middle full stack developer Project Manager Middle designer DevOps QA tester

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution was developed and launch in time, now ROCKETECH continue support us and make additional fiches for us. Some times we was difficult client, however the vendor team was flexible each times and found effective solutions. I absolutely recommend ROCKETECH as really professional team, who find the win-win decision.

How was project management arranged and how effective was it?

ROCKETECH arrange good communication, we used different tools and it was really comfortable, because we had big team from our side. Every time we clearly understand what part of stack in process. Each deadlines of work from ROCKETECH was in time.

What did you find most impressive about this company?

Absolutely client oriented and flexible approach and professional team are key point for choosing vendors. And each of them we found in ROCKETECH. Thank you guys

Are there any areas for improvement?

I can note only one point for improvement is more attention from your admin and legal departments. Also I know that ROCKETECH already reacted on this issue and I am sure that everething will be fixed.

BACKGROUND

Introduce your business and what you do there.

I’m the head of BookWA, a mobile social network for people who like to read books. Users can talk about books, give feedback about ones they’ve already read, and receive information about books they’d like to read. The company is based in Moscow.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

I’d developed my business offline, but decided to go online by building an app. I connected with ROCKETECH and worked with them to build the app.

SOLUTION

What was the scope of their involvement?

I developed a business model for the app together with ROCKETECH. I designed the structure and they worked with me to modify and expand it. We added more logic to make it a bit simpler and friendlier for the users. We only developed an iOS version.

In regard to features I wanted to add, ROCKETECH gave me advice and corrected some of my decisions. We worked to build the features in a correct and simple way for potential users.

They helped me gather users for testing features and gathering feedback. We used that feedback to implement new features and modify the ones we’d already developed. After the first step, I didn’t have a clear direction, and ROCKETECH again went over the app with me. They helped me correctly implement new features, helping define and prioritize the aspects of the project.  Their team advised me to move the subsidiary features to the next stages of development rather than spending money at that moment. This helped me manage the financing of the whole development process.

The app is currently deployed to TestFlight, and we plan to finish development and deploy it to the App Store in a couple of months.

What is the team composition?

In the beginning, I had a six-person team, including Alexander, who was the team lead. The team was rather expensive at that stage. Currently, we have just a couple of guys in this team—one member is responsible for the frontend, and the other is responsible for the backend.

How did you come to work with ROCKETECH?

I’d worked with another team before ROCKETECH, and the collaboration went poorly. I found out that they were using ROCKETECH to develop my app, so I contacted them directly.

How much have you invested with them?

We’ve invested $10,000–$20,000 thus far.

What is the status of this engagement?

I started working with ROCKETECH around July 2018, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Right now, I’d say that the app is 75–80% developed and available in TestFlight. They also recommended me a book about lean startups, which stated I didn’t need to develop everything in production. That means I can test features with users and get their feedback. If that process works, I can implement features in the final version.

At the beginning of the contract, I developed it to be ready for the App Store. Of course, that was my mistake, and ROCKETECH just did what I told them. We developed a testing model for the App Store, and I received a lot of feedback from the users that tested it. Afterward, I understood that it should be redeveloped and redesigned. 

At this moment, we’re developing features for the testing project. We didn’t invest too much in the backend and focused on the frontend so that users could test features. When users told me that a feature was good, I understood that I could invest more money to develop it for the production model. We were usually on time and on budget. If we had to negotiate terms, we did so.

At this stage, I’d say that 80% of the features are in production and 20% are in testing.

How did ROCKETECH perform from a project management standpoint?

They did well with project management. Before we started developing features, we agreed on a time and budget. We use WhatsApp, Telegram, and Skype for communication.

Alexander (Project Manager, ROCKETECH) is my project manager now. I had a different one for the first six months of the project, but after that Alexander took control over my app. I’m satisfied with Alexander’s work. He controls how all the features are developed. If I need to make a call with the team, he organizes it. The management is professional.

What did you find most impressive about them?

They’re clever and the effectiveness is high. They try to do the work as we agreed.

Are there any areas they could improve?

The user testing process they’ve implemented could be useful for them as well. I think that by working with current and potential customers, they could improve.

I also haven’t started the production process with them, and I would like to see how they handle that side of the business. I’ve started negotiations with the marketing team and heard their proposals.

Do you have any advice for future clients of theirs?

Clients should understand what they want the final product to look like. Otherwise, it will be difficult for ROCKETECH to work. I’d advise spending more time drawing out the structure and the model so that everyone understands the final goal quite clearly. After that, you can start investing in development. It’s important to not invest too much money into production at the beginning, but rather use a user testing model.

BACKGROUND

Please describe your company and your position there.

I was Project manager at Hyperboloid - web and mobile application development

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ROCKETECH?

We were looking for React Native development team to build cross-platform apps for our customer (mobile access to crowdsourcing system).

What were your goals for this project?

We had strong time limits to develop apps, which get data from our customer's API and provide user main functionality to use the system.

SOLUTION

How did you select this vendor?

It was chosen by the tender - the proposal of rocketech was better than the others (time & cost)

Describe the project in detail.

Inspite of having some communications problem with distribute development team (before we use just in-house development), we were able to create effective environment and project communications, so the result was quite similar to in-house development. But the costs were strongly less, cause of location of outsourcing team.

What was the team composition?

In-house application's architect, PM and designers, remote team of developers

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

it's an internal project, main goal was providing service to corporate users, so no one public outcome from the project could be demonstrate.

How effective was the workflow between your team and theirs?

Communications has been in Trello, they were quite effective

What did you find most impressive about this company?

The most impressive part was the low cost while the quality and speed did not suffer.

Are there any areas for improvement?

The main stream for improving is sticking to the plans and pointing out the problems in advance.

BACKGROUND

Please describe your company and your position there.

I’m the CIO of Sport Management Ltd., a non-profit martial arts association.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocketech?

We engaged Rocketech to create an internal management system for our association.

What were your goals for this project?

We wanted a complete solution for organizing and managing events. It should allow users to easily navigate and find information about our association, competitions, athletes, products, and more as needed. 

SOLUTION

How did you select this vendor?

We found it difficult to find a team of specialists on our own that would deliver on a complex project against tight deadlines without sacrificing quality. One of our partners recommended Rocketech to us. 

Describe the project and the services they provided in detail.

After listening to our ideas, Rocketech worked with us to sketch how the solution would look and function. The team then designed the UI/UX before building the front- and backend of the web solution. They included a theme feature that can adapt to our needs in real time.

What was the team composition?

We worked with a team architect, a project manager, an art director, a middle designer, a frontend middle designer, a backend middle designer, a team lead, and a few QA testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The software has launched and changed the way we organize events. We’ve moved from paper documents and Excel tables to a digital solution to better oversee more than 400,000 people involved in our competitions. 

How was project management arranged and how effective was it?

Rocketech used to use Trello, Hubstaff, and Google Docs to manage our project. Now we use Jira to organize tasks, and we also have daily calls. The team is highly responsive and attentive to our project. They adapt quickly to changes in our needs and requests as required.

What did you find most impressive about this company?

The team is always eager to learn more and adapt to shifting challenges as they arise. 

Are there any areas for improvement?

Rocketech offers an impressive and clear work model, but they have room to improve how they manage small details in tasks and deadlines. I’m sure they will fix them down the road.

BACKGROUND

Please describe your company and your position there.

My company, Entogourmet, breeds and sells highly nutritious house crickets, packaging them powdered, freeze-dried or dry-roasted. We are producing a new and very complicated type of flour.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocketech?

We needed full-stack web development.

What were your goals for this project?

We wanted them to develop a functional site.

SOLUTION

How did you select this vendor?

They were recommended by another agency.

Describe the project and the services they provided in detail.

They worked in adaptive design and developed a website with an admin panel, an infographic, and built-in animations.

What was the team composition?

We worked with a project manager, a team leader, an award-winning art director, a designer, a frontend developer, a backend developer, a PHP developer, and testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website is our main sales tool. We are exhibiting our new flour product and the website has proven very useful for our sales team.

How was project management arranged and how effective was it?

We have an online chat that we can use at any time. In addition, we hold conference calls and manage the project through Trello. They use nice tools to support all of their processes.

What did you find most impressive about this company?

Their quick response time and their teamwork have proven very helpful. They’re flexible, transparent, and their methodology is impressive. They put time into our solution and we’ve appreciated working with them.

Are there any areas for improvement?

We could have used a better explanation of their web development process. They didn’t explain as much IT theory as we would have liked.

BACKGROUND

Please describe your company and your position there.

I’m the commercial director of Biella. We create and distribute unique corporate gifts to big enterprises and leading fashion lines, incorporating their brand identity in the accessories. We operate primarily in Russia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rocketech?

We needed to establish a web presence for our business, so we were looking for a development agency for assistance.

What were your goals for this project?

We wanted a flexible vendor to deliver a high-quality site built with modern technology and design concepts.

SOLUTION

How did you select this vendor?

We needed a vendor with proven experience in the industry, an excellent understanding of modern web trends, IT knowledge, and top-notch design and development skills. We looked online for an agency that met our standards, also noting their price points and team depth. Rocketech met all of our requirements, so we chose to work with them.

Describe the project and the services they provided in detail.

Rocketech developed a website to support our business. They continue to implement new tools and solutions to improve our processes and increase our productivity. The team continues to support the site, making any changes and updates we request.

What was the team composition?

We worked with a partner, a project manager, several developers, a designer, an art director, and a QA specialist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With the help of Rocketech, we’ve completely transformed our business model. Now, we’re able to quickly respond to inquiries, allocate more time to tasks, test new tools, expand our functionality, and reach new customers. The website also includes different elements that reflect our company’s personality. I’m truly grateful for their help, and I see this partnership lasting far into the future.

How was project management arranged and how effective was it?

Admittedly, we’re a bit difficult to work with because our business is complex. With that said, Rocketech takes the time to listen and understand our needs.

What did you find most impressive about this company?

I really appreciate their attitude and work ethic.

Are there any areas for improvement?

They manage their time better. We have occasional delays, but we task them with some pretty aggressive timelines. They do their best to stay on schedule.

BACKGROUND

Please describe your company and position.

 I am the Chief Operations Officer of a human resources company 

Describe what your company does in a single sentence.

Scandinavian Interim Management firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ROCKETECH to accomplish?

• Free resources from repetative tasks

SOLUTION

How did you find ROCKETECH?

colleague recommendation

Why did you select ROCKETECH over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from ROCKETECH were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Make hiring process more effective

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Effectiviesed resources and less time spent on repetative tasks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We did have high expectations on deliverables and timing, project did span over holiodays and new years which was expected to delay the delevopment and deployment. ROCKETECH was always candid about roadblocks and if there was a delay in deliverables. No major delays were apparent during this project and RockeTech hasalso been were helpfull within and outsidie of retainer scope after the completion of the project. 

What was your primary form of communication with ROCKETECH?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Responsiveness and ability to make timely corrections within the scope of the project 

Are there any areas for improvement or something ROCKETECH could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the Contributor to the project of an information technology company 

Describe what your company does in a single sentence.

DeFi/Web3 development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ROCKETECH to accomplish?

• Create a design for a new DeFi product
• Optimise UI/UX of the input example

SOLUTION

How did you find ROCKETECH?

Referral

Why did you select ROCKETECH over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from ROCKETECH were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Create an updated UI for a new DeFi product that improves the UX of the product.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of a visually pleasing UI for a DeFi product according to the requests given with optimised UX, giving a feeling of "money well spent"

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered in a timely manner, satisfying all of the requirements and requests.

What was your primary form of communication with ROCKETECH?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Acute understanding of requests given, producing an output that exaclty matched expectations. 

Are there any areas for improvement or something ROCKETECH could have done differently?

Nothing to say here, we're happy with everything done.

BACKGROUND

Please describe your company and position.

I am the COO of WTF

Describe what your company does in a single sentence.

Fund management system for high-net-worth individuals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ROCKETECH to accomplish?

• For a long time, we could find an off-the-shelf management system that could be configured to our business needs. So we decided to build a custom one. That's what we tasked Rocketech with.

SOLUTION

How did you find ROCKETECH?

personal recommendation

Why did you select ROCKETECH over others?

They already had impressive experience with complex, niche fintech products

How many teammates from ROCKETECH were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a custom solution to streamline fund operations. The product was to handle fiat and cryptocurrency transactions and to include trading functionality and a fast AI-powered reporting system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Rocketech built a fully customized digital ecosystem for our $100M: a mobile app, a web interface, and AI-driven reporting tools.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive. When we needed to change developers, everything was done very fast and did not affect the project. 

What was your primary form of communication with ROCKETECH?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their previous experience and flexibility. They will really go the extra mile to get things done.

Are there any areas for improvement or something ROCKETECH could have done differently?

We didn't meet any pitfalls, only complicated design interfaces that hurt timing in development but budget was meet and ROCKETECH just was engage more devs to help

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a company that offers a dating application based on zodiac signs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ROCKETECH?

We needed support developing our mobile app. 

SOLUTION

What was the scope of their involvement?

ROCKETECH was responsible for the app's technical development, and my company was responsible for its design. We provided the app's design, and ROCKETECH managed development. We worked in a dynamic way, and both teams provided feedback to each other. ROCKETECH developed the app from scratch for iOS and Android devices. I created the app account on the Google Play Store, and the team has finished developing the app and is working on resolving bugs and implementing changes. 

What is the team composition?

We worked with six teammates from ROCKETECH, including the CEO, an account manager, a backend developer, a mobile device developer, and a frontend developer.

How did you come to work with ROCKETECH?

I found ROCKETECH on Clutch.
How much have you invested with them?

We've spent around $250,000 on this project.

What is the status of this engagement?

We started working with ROCKETECH a year ago, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ROCKETECH has launched our app, which had around 5,000 downloads in the first month. Users are completing purchases within the app, and the launch has been a success, although it has still a long way to go. I'm satisfied with ROCKETECH's work quality. We work closely with the team in the development, providing feedback and the required guidelines. ROCKETECH has delivered a good-quality outcome, and the entire team does a great job. 

How did ROCKETECH perform from a project management standpoint?

ROCKETECH defined an initial budget that we exceeded; however, this was because the project required extra work we hadn't initially scoped out. The team gave us a base budget of $80,000 and built on top of that, and I was aware going over budget was possible. We communicate via email and Google Meet. We have two weekly meetings to define the scope and ensure we achieve goals. I usually meet with the CEO, who receives my feedback. 

We work with a team with medium-level experience. Our company has corrected several details, which is common in software development projects. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight our account manager, who does a great job in managing the project.

Are there any areas they could improve?

The team has made a few mistakes but corrected them based on my feedback. I can't point out anything that ROCKETECH needs to improve. 

Do you have any advice for future clients of theirs?

I suggest having frequent communication with ROCKETECH and attending meetings with the team. I also suggest being punctual with your payments because the team will complete the scope quicker. Communication depends on the client and product owners, I like to be part of the project's development to ensure the desired outcome and achieve a product our audience will like.