What evidence can you share that demonstrates the impact of the engagement?
Right now, I’d say that the app is 75–80% developed and available in TestFlight. They also recommended me a book about lean startups, which stated I didn’t need to develop everything in production. That means I can test features with users and get their feedback. If that process works, I can implement features in the final version.
At the beginning of the contract, I developed it to be ready for the App Store. Of course, that was my mistake, and ROCKETECH just did what I told them. We developed a testing model for the App Store, and I received a lot of feedback from the users that tested it. Afterward, I understood that it should be redeveloped and redesigned.
At this moment, we’re developing features for the testing project. We didn’t invest too much in the backend and focused on the frontend so that users could test features. When users told me that a feature was good, I understood that I could invest more money to develop it for the production model. We were usually on time and on budget. If we had to negotiate terms, we did so.
At this stage, I’d say that 80% of the features are in production and 20% are in testing.
How did ROCKETECH perform from a project management standpoint?
They did well with project management. Before we started developing features, we agreed on a time and budget. We use WhatsApp, Telegram, and Skype for communication.
Alexander (Project Manager, ROCKETECH) is my project manager now. I had a different one for the first six months of the project, but after that Alexander took control over my app. I’m satisfied with Alexander’s work. He controls how all the features are developed. If I need to make a call with the team, he organizes it. The management is professional.
What did you find most impressive about them?
They’re clever and the effectiveness is high. They try to do the work as we agreed.
Are there any areas they could improve?
The user testing process they’ve implemented could be useful for them as well. I think that by working with current and potential customers, they could improve.
I also haven’t started the production process with them, and I would like to see how they handle that side of the business. I’ve started negotiations with the marketing team and heard their proposals.
Do you have any advice for future clients of theirs?
Clients should understand what they want the final product to look like. Otherwise, it will be difficult for ROCKETECH to work. I’d advise spending more time drawing out the structure and the model so that everyone understands the final goal quite clearly. After that, you can start investing in development. It’s important to not invest too much money into production at the beginning, but rather use a user testing model.
The project was launched successfully in the App Store and is currently getting positive reviews from end users. The team was open and transparent in letting the company view the status of each of the tasks of the project, as they independently applied solutions to issues that arose.