Rich Technologies Group Ltd

BACKGROUND

Introduce your business and what you do there.

I am the business and operations manager of Ocean & Tree Ltd, an education company. We provide personalised, supportive education that combines academic excellence with genuine care, helping young people thrive academically and personally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rich Technologies Group Ltd?

We needed help managing our website due to different security issues and a preious unreliable website developer.

SOLUTION

What was the scope of their involvement?

Rich Technologies Group Ltd provided website management services. The team conducted a website audit and implemented priority fixes. They also worked on security hardening and access review. Additionally, they made UX and user journey improvements and refined the contact form and inquiry flow.

What is the team composition?

We worked with 2-5 teammates from Rich Technologies Group Ltd.

How did you come to work with Rich Technologies Group Ltd?

Someone referred Rich Technologies Group Ltd to us. We chose them over other options because they had high ratings, a great culture fit, good value for the cost, and company values aligned with ours.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from June 2025-March 2026. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Rich Technologies Group Ltd delivered a functioning website with the security we were after. We noticed a stop to security breaches, faster loading, better responsiveness, and a great customer flow journey.

How did Rich Technologies Group Ltd perform from a project management standpoint?

Rich Technologies Group Ltd's project management was exceptional. We mainly communicated through virtual meetings.

What did you find most impressive about them?

Rich Technologies Group Ltd was very accommodating to our unique situation and always went above and beyond, even though we were a smaller company. The team was kind, accommodating, and understanding when adjusting timelines and budgets. They kept up their level of work to a high standard throughout the project.

Are there any areas they could improve?

I can't think of anything for Rich Technologies Group Ltd to improve.