RedSpider Web & Art Design

BACKGROUND

Please describe your company and position.

I am the Founder of Long View Systems

Describe what your company does in a single sentence.

At Long View, we believe technology should move business forward—plain and simple. We’re one of North America’s leading IT solutions and services companies, with offices across the continent and a passion for helping organizations shape what’s next.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire RedSpider Web & Art Design to accomplish?

Needed a modern website that looked clean, loaded fast, and explained our services in a simple way. Our old site felt outdated, and it didn’t show the quality of work we do. I wanted a team that could handle the full redesign and help us improve how customers see our brand.

SOLUTION

How did you find RedSpider Web & Art Design?

• Online Search
• Clutch Site

Why did you select RedSpider Web & Art Design over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from RedSpider Web & Art Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

RedSpider handled everything from the design, layout, and color choices down to responsive pages for mobile. They created a full mockup, asked the right questions, and then built the site from the ground up. They also helped with some content adjustments so the message felt clear and easy to understand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the new design went live, we saw more time spent on the site and more form submissions from potential clients. Several partners said the new site looks “much more professional.” Our internal team also finds it easier to share pages with clients now.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were well-organized and communicated clearly. We had weekly updates, quick replies, and no surprises with timelines. They explained each step in a simple way, which helped us make decisions faster.

What was your primary form of communication with RedSpider Web & Art Design?

Email or Messaging App

What did you find most impressive or unique about this company?

Their design skills stood out the most. They understand how to make a site look modern without making it complicated. They also take feedback seriously and are quick to adjust anything we asked for.

Are there any areas for improvement or something RedSpider Web & Art Design could have done differently?

Everything went well, but I think faster turnaround on minor revisions would make the process even smoother. Still, it wasn’t a big issue.