Pixel Appy

BACKGROUND

Please describe your company and position.

I am the Founder and ceo of excelledia

Describe what your company does in a single sentence.

Excelledia is a management consulting firm that helps businesses improve performance, processes, and growth through strategy and digital solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Appy to accomplish?

• We needed better ways to connect our systems for lead generation. Things were working, but not smoothly, and it was slowing us down.

SOLUTION

How did you find Pixel Appy?

Clutch Site

Why did you select Pixel Appy over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Pixel Appy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It wasn’t just building APIs like we first thought. A lot of time went into fixing how data moves between tools. I remember we had an issue where leads were coming in twice, which caused confusion for the team. We paused new work for a bit just to clean that up. After that, we focused more on keeping things stable rather than adding new connections. Still ongoing, but the setup feels more reliable now.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’re seeing fewer errors and less manual fixing. The team spends less time checking data, which has helped us focus more on actual work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It’s been a mix. Some parts moved quickly, but when issues came up, things slowed down while we figured them out. They stay available and work through problems with us, but you do need to stay involved.

What was your primary form of communication with Pixel Appy?

Email or Messaging App

What did you find most impressive or unique about this company?

They don’t rush to build something if it might break later. They’d rather fix the root issue first, which saved us trouble.

Are there any areas for improvement or something Pixel Appy could have done differently?

The early phase could have been clearer. We spent some time figuring out how everything should connect before things really started to flow.

BACKGROUND

Please describe your company and position.

I am the Founding Director of Markaz Tecnical Service

Describe what your company does in a single sentence.

A team of skilled technicians, we deliver fast, dependable, and budget-friendly repair services. From refrigerators and washing machines to dryers, dishwashers, microwaves, and ovens.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Pixel Appy to accomplish?

• We hired Pixel Appy because our previous website was outdated and did not clearly explain our services. Many visitors had difficulty navigating the site and contacting our team.
• Our goal was to create a modern digital platform that would clearly present our services and make it easier for customers to request appliance repair support. Since most of our customers use mobile devices, we also wanted the platform to work smoothly on smartphones.

SOLUTION

How did you find Pixel Appy?

Google

Why did you select Pixel Appy over others?

High ratings

How many teammates from Pixel Appy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Pixel Appy handled the full development process for our project. Their team redesigned the structure of our website to make it easier for users to navigate and understand our services.

They worked on user interface design, development, testing, and final deployment. The team also optimized the platform for mobile users since a large portion of our traffic comes from smartphones.

Throughout the project they maintained clear communication and kept us informed about progress. Whenever we had feedback or needed adjustments, they responded quickly and implemented the requested changes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the new platform, we noticed an improvement in how users interact with the website. Customers are able to find information more easily and the number of inquiries through the website has increased.
The website also loads faster and works much better across mobile devices which has improved the overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team managed the project professionally and stayed organized throughout the development process. They kept communication clear and responded quickly whenever we had questions or feedback.

What was your primary form of communication with Pixel Appy?

Email or Messaging App

What did you find most impressive or unique about this company?

Their communication and reliability stood out the most. They took the time to understand our business needs and delivered a solution that truly works for our customers.

Are there any areas for improvement or something Pixel Appy could have done differently?

At this stage we are satisfied with the results and the overall experience working with their team.