NetPulse Services, 1 Review, Address, Data & More

Information Technology and Services Ontario

Are you looking for a quality-obsessed outsourcing and technology services company? Do you need a company that can be your preferred, single-source partner of IT and BPO services? Choose NetPulse and you will receive sustained, significant, and demonstrable value from each of our services. Your company will gain access to proven systems, processes, and tools to generate immediate and measurable cost savings, quality improvement, and productivity gains. You can also expect a long-term partnership with NetPulse that will benefit both your business and your bottom line. With honest, candid, and thoughtful interactions on all levels, you will appreciate NetPulse’s open and unbiased approach to doing business. Some of the largest brand leaders in their industries have established long-term relationships with NetPulse as their preferred outsourcing partner.

Min project size

$1,000+

Hourly rate

< $25 / hr

Employees

50 - 249

Year founded

Founded 2001

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 3.5 /5

Most Common Project Size

$50,000 - $199,999 based on 1 review

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Overall Review Rating

3.5

Quality

4.0 /5
Schedule

4.0 /5
Cost

3.5 /5
Willing to Refer

3.5 /5

See all 1 Reviews

NetPulse Services Reviews

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Customer Service Outsourcing
$50,000 to $199,999
May 2018 - Ongoing

3.5

Quality: 4.0

Schedule: 4.0

Cost: 3.5

Willing to Refer: 3.5

"They've helped us have an extended period of increased revenue."

Dec 21, 2022

Employee, Restaurant

Anonymous

Food & Beverages
Ontario, Canada
11-50 Employees
Survey Response

NetPulse Services provides customer service support to a restaurant. They offer after-hour services and handle security concerns.

NetPulse Services has helped the client improve their revenue. Their bilingual team provides great customer service at reasonable rates. They also ensure effective communication via phone, email, and virtual and in-person meetings.

BACKGROUND

Briefly describe what your company does and your role there.

I work in a restaurant as a waitress/bartender , serving food and beverages as well as serving alcholic and non alcoholic drinks

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

Effective cost, great customer service ,increased revenue

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

Effective revenue , great communication and resources, after hours cost service, security concerns, biligual,

How many people does your company work with?

21-50

How did you find this provider?

Business Referral

Why did you choose to work with them?

Pricing fits our budget

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

Effective revenue, effective cost/pricing , great customer service, great providers, guarenteed revenue

How does your team communicate with this service provider?

In-Person Meetings
Virtual Meetings
Phone calls
Email or Messaging App

What did you find most impressive or unique about this company?

They've helped us have an extended period of increased revenue at a costly given price range.

RATINGS

3.5

Showing 1-1 of 1 Reviews

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NetPulse Services

Information Technology and Services Ontario

Pricing Snapshot

Most Common Project Size

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Customer Service Outsourcing for Restaurant

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

NetPulse Services

Information Technology and Services Ontario

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Focus

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Pricing Snapshot

Most Common Project Size

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Customer Service Outsourcing for Restaurant

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

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