Making IT Easy for Complete Peace of Mind

Main Source 365 Tech LLC together with MSS IT Solutions is a full-service IT-BPO company specializing in providing innovative solutions with IT services & cyber-security. By providing business solutions with our fully customizable call center services allowing you to delegate with peace-of-mind so you can focus on growing your business.

 

In today’s marketplace having a competitive edge is synonymous with staying abreast of the latest technologies that can help automate and grow your business while securing your digital assets and staying compliant. Our friendly IT workforce operates with the highest level of professional integrity with decades of combined experience providing business with reliable on-call support managed services & IT security solutions for all your business technology.

 

We have the business development experience and skills necessary to tackle just about every type of job that comes our way with MSS IT Solution partnership., Clients know exactly what to expect from us, professionalism, efficiency, and exceptional results. You can count on us to not only meet but exceed all your business expectations. To learn more contact us directly for a free consultation with one of our business development executives.

 
$1,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2012
Show all +
Vero Beach, FL
headquarters
  • 601 21st St. Suite 300
    Vero Beach, FL 32960
    United States
other locations

Portfolio

Key clients: 

Sidney Woodworker & Lumber Hassle Free Home Liquidators LLC

Logo Design Image

Logo Design

Provided IT services and Logo design for real estate business card and brochure 

IT Solutions Image

IT Solutions

Main Source 365 Tech workforce provided 3+ years of IT solutions managed services, and more recently web development and digital marketing services 

Reviews

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Managed IT Services & Marketing for Home Liquidation Firm

"The benefits from working with them are really comprehensive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2020 - Ongoing
Project summary: 

A home liquidation service hired Main Source 365 to provide basic tech support. Eventually, the collaboration evolved, and the team now provides digital marketing and branding services as well.

The Reviewer
 
1-10 Employees
 
Columbus, Ohio
Mark Gall
Owner, Hassle Free Home Liquidators LLC
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with Main Source 365’s efforts, noting the quality of their deliverables. A patient team, they offer a wide range of knowledge, which benefits the project greatly. Customers can expect a communicative, capable, and professional partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Hassle Free Home Liquidators LLC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Main Source 365 Tech LLC?

We hired Main Source 365 to provide tech support.

SOLUTION

What was the scope of their involvement?

Initially, we just needed some basic tech support from the team. I’d just bought a Chromebook, which they helped me navigate. 

Eventually, when I told them I was trying to get involved in real estate, they offered marketing services, which included website design, business cards, and more. The team got me set up on Facebook, LinkedIn, and other business-related websites. They’re also helping me design a webpage.

What is the team composition?

I’ve worked with three people, including a main point of contact, Ameer (Co-Founder), and one other. 

How did you come to work with Main Source 365 Tech LLC?

They called me to offer their services. 

How much have you invested with them?

The cost has been about $1,800 so far.

What is the status of this engagement?

We’ve been working together since April 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’ve been great. Everyone I’ve spoken to has been really knowledgeable and patient. I just got my business cards yesterday, and they’re fantastic — they’re exactly what I was looking for. Main Source 365 was really creative in helping me come up with that.

How did Main Source 365 Tech LLC perform from a project management standpoint?

They email me regular status reports on what we’re working on. It’s very clear and not too overwhelming on my part.

What did you find most impressive about them?

Main Source 365 has such a wide-ranging knowledge base. They also have a lot to offer a company like mine that’s just starting out. The benefits from working with them are really comprehensive. 

Are there any areas they could improve?

I can’t really think of anything. They’ve been awesome. They’re knowledgeable, responsive, and available.

5.0
Overall Score They’re available, pleasant, patient, and knowledgeable.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re excellent as far as deadlines and timelines are concerned.
  • 5.0 Cost
    Value / within estimates
    They’ve been transparent from the beginning. From what I can tell, I’m going to benefit more than I’ve put into it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

IT Services for Retail Lumber and Construction Service

“They’ve been good about providing anything I needed from them.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
2016 – Ongoing
Project summary: 

Main Source 365 Tech provides comprehensive IT services for the computer system of a retail lumber yard and construction service. They handle regular file maintenance as well as anti-virus and hacking work.

The Reviewer
 
2-10 Employees
 
Sidney, Montana
Robert Rauschendorfer
President & Owner, Sidney Woodworker & Lumber
 
Verified
The Review
Feedback summary: 

The services provided by Main Source 365 Tech are completely satisfactory, satisfying all of their client’s business needs quickly and effectively. They are both proactive and reactive, increasing efficiency through regular cleaning as well as reducing down time to a minimum when any issues arise.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a retail lumber yard and construction service, and I’m the president of the corporation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Main Source 365 Tech?

I needed someone to do IT services for me, basically ranging from anti-virus work to regular cleaning of data and things like that.

SOLUTION

What was the scope of their involvement?

They started out by installing anti-virus software on my computers, and beyond that, I basically pay them a monthly fee to take care of any problems I have. They work remotely and are able to take care of anything from regular organization, to wiping hard drives when we got hacked and more urgent stuff like that.

What is the team composition?

They provide 24-hour, 365 service, so I interact with whoever answers their phone and they get right on any problem that I might have. There are normally three that I talk to at any given point.

How did you come to work with Main Source 365 Tech?

They actually reached out to me initially. They told me what kind of services they provided, and I was looking for IT at the time, so I gave them a shot and liked their work.

How much have you invested with them?

I would say we’ve spent between $3,000–$4,000.

What is the status of this engagement?

I started working with them in 2016 and continue to utilize their services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been good about providing anything I needed from them. The cleaning they do increases our process efficiency, and whenever I have problems, they get them handled right away.

How did Main Source 365 Tech perform from a project management standpoint?

They are good with project management, partially since they are both proactive and reactive. There are no time delays, so whenever I have a need, they have somebody there who can work on it, regardless of the time difference between here and the Philippines. And I’ve never had any language difficulties either.

What did you find most impressive about them?

Their ability to drop everything and fix my issues is really impressive. They know I’m in retail, so my computer system is critical to our business, and it demonstrates a lot of dedication that they are so proactive.

Are there any areas they could improve?

Nothing comes to mind. They are efficient and satisfy all my business needs.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer