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Invent HealthMatics Inc

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Empowering Healthcare RCM

Invent HealthMatics stands at the forefront as a leading Revenue Cycle Management (RCM) company dedicated to empowering US-based Healthcare Providers. Our unparalleled success is rooted in the seamless fusion of RCM Expertise, World-class Service, and Cutting-edge Technology. We are redefining the modern healthcare RCM landscape with the vision of our leadership team, with over 15 years of industry experience and a proven track record. At Invent HealthMatics, we are not merely shaping the future; we are redefining it with excellence and innovation.
With offices strategically located in Delaware-USA, Saskatchewan-Canada, and Colombo-Sri Lanka, Invent HealthMatics transcends borders to deliver RCM excellence on a global scale. Choosing us means gaining access to a wealth of insights and benefits including revenue increases, elevated patient satisfaction levels, and exclusive access to Invent Health Radar for real-time industry updates. At Invent HealthMatics, we prioritize your success by offering a comprehensive suite of services tailored to meet the unique needs of your practice.

  • Min project size
    $50,000+
  • Hourly rate
    $25 - $49 / hr
  • Employees
    10 - 49
  • Year founded
    Founded 2024

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    Our Story

    Our team stands out for their exceptional expertise in subject matter and global collaboration. Each member brings over two years of hands-on experience in Revenue Cycle Management. Their versatility spans across multiple EHR and billing platforms. With neutral accents, cultural diversity, and professionals based in the US, Canada, and Sri Lanka, our team adapts seamlessly to clients’ unique needs and expectations worldwide.

    Meet the Team

    Primal Fernando

    Primal FernandoCEO

    I'm a purpose-driven & passionate problem-solver with 16+ years of experience in business leadership, growth strategy, sales, and transformation. I'm driven by values, adoptability to tech, and results-oriented while committed to driving performance.

    Quick Facts

    1 year in business

    Tools and Technology

    Microsoft Teams
    Todoist
    Box
    SharePoint
    Google Drive
    ADP Workforce Now
    Google Chat
    Microsoft Word
    Microsoft Excel
    Microsoft PowerPoint
    Microsoft Outlook
    HubSpot

    Commonly Asked Questions

    100%

    We measure our success primarily through adherence to contractual deliverables and compliance with client-specific performance standards, which consistently remain at a higher benchmark than industry norms and our competitors. From a medical billing and revenue cycle management perspective, our operational metrics are defined by precision, timeliness, and accountability at every stage: Claim Submission: All claims are billed within 24 to 48 hours of receipt, ensuring swift and uninterrupted cash flow. Information Escalations: Any missing or incomplete information is escalated within 48 hours for immediate resolution. Payment Posting and Correspondence: These activities are completed on a real-time basis, maintaining up-to-date financial accuracy. Denial Management: Every denial is worked systematically, with detailed system notes recorded for each case, including the cause and resolution status. Accounts Receivable (AR) Follow-up: Each account is reviewed and followed up at least once every month to ensure that all claims progress toward resolution without delay. We have developed internal KPIs that are more stringent than standard industry benchmarks, focusing on measurable outcomes such as turnaround time, accuracy rate, collection efficiency, and denial overturn rate. These KPIs guide our daily operations and serve as the foundation for our continuous improvement model. Our leadership team conducts regular audits and reviews to evaluate performance against these internal KPIs, ensuring sustained excellence across all functions. The same data-driven insights are articulated and shared with our clients through periodic performance reports, providing full transparency into operational efficiency, compliance levels, and progress toward agreed targets. This structured, metrics-driven approach ensures we consistently deliver high-performance outcomes, exceeding expectations while maintaining the highest standards of compliance, accuracy, and results.

    We are a fully compliant organization that prioritizes data security, patient privacy, and regulatory adherence across all levels of our operations. All of our data and servers are stationed in mainland United States, ensuring compliance with applicable federal and state data protection standards. Our server capacity and storage infrastructure are hosted through Microsoft Azure, which is a HIPAA-compliant and HITECH-certified cloud platform that meets the highest standards of healthcare data security, redundancy, and disaster recovery. Every engagement we undertake is governed by a Business Associate Agreement (BAA) that is incorporated into our contractual framework. This BAA outlines all terms and conditions related to HIPAA (Health Insurance Portability and Accountability Act) and the HITECH Act (Health Information Technology for Economic and Clinical Health Act), ensuring that both our organization and our clients meet all legal and compliance obligations for handling Protected Health Information (PHI). In addition to our internal compliance practices, we extend these requirements to all our vendors, technology partners, and value-added service providers. Each vendor we engage with is mandatorily required to sign a Business Associate Agreement prior to any exchange of data or service delivery. This ensures that every external partner adheres to the same rigorous data privacy and security standards that we uphold internally. Furthermore, all employees of our organization are required to sign Non-Disclosure Agreements (NDAs) at the time of onboarding. These agreements strictly prohibit the disclosure, misuse, or unauthorized sharing of any confidential or client data. Continuous training and monitoring programs reinforce our employees’ understanding of data-handling responsibilities and ensure compliance with organizational and federal standards.

    The turnaround time varies based on the type and scope of engagement; however, we maintain clear and prompt communication standards to ensure seamless coordination. 1. Urgent inquiries are acknowledged immediately and responded to within two to four hours. 2. Standard or regular emails are responded to within 12 to 24 hours, ensuring timely updates and continuity. During the client onboarding phase, we conduct atleast two weekly onboarding calls to streamline transition, clarify processes, and ensure complete alignment between both teams. As we move to the live phase of operations, starting from the day 1 through the first 100 days, the meeting cadence transitions into weekly progress meetings, focused on performance, KPIs, and early success milestones. After the initial 100-day period, these sessions are adjusted to a bi-weekly cadence, providing a balanced rhythm of review and execution. Regardless of the stage of engagement, all our clients receive full transparency and visibility into operations through detailed performance snapshots and KPI reports. These reports highlight productivity metrics, key deliverables, and performance trends, allowing clients to track progress, measure outcomes, and stay fully informed at every step of the engagement.

    We maintain a structured and transparent communication framework with all our clients through recurring weekly progress review meetings. These sessions are designed to provide consistent visibility into our performance and ensure alignment on key priorities. Each week, our leadership and functional teams present comprehensive updates on: 1. KPI delivery progress – tracking milestones, achievement percentages, and performance metrics. 2. New developments – any operational or strategic initiatives impacting performance outcomes. 3. Trends and observations – data-driven insights highlighting performance patterns, payer behavior, and workflow optimization opportunities. All discussions and observations from these meetings are systematically documented in a Weekly Progress Report. This report serves as a transparent performance dashboard shared with our clients. It clearly outlines achievements across each Key Result Area (KRA), identifies areas for improvement, and highlights upcoming action plans. To strengthen accountability and specialization, we have established a leadership structure aligned by client verticals and functional domains. Each client vertical—whether pain management, laboratory billing, behavioral health, or hospital RCM—is managed by a dedicated leader who owns the KPI outcomes and drives targeted improvements within their assigned scope. Similarly, functional leaders oversee critical domains such as charge entry, payment posting, AR follow-up, coding, and credentialing, ensuring that each area achieves its defined benchmarks. This model creates clear ownership, ensures focus, and empowers decision-making at every level. The combination of structured reviews, performance transparency, and leadership accountability allows us to deliver measurable, sustained results for every client partnership—translating into continuous improvement, operational excellence, and consistent revenue cycle performance.

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