HV InfoTech

BACKGROUND

Please describe your company and position.

I am the Managing Director of (a/an) Information technology

Describe what your company does in a single sentence.

We offer a wide array of IT services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HV InfoTech to accomplish?

• Solution Architecture
• IT Product Design
• Support and Maintenance

SOLUTION

How did you find HV InfoTech?

Referral

Why did you select HV InfoTech over others?

• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Case management website development including workflow design and architecture.
2. AWS server implementation for a school management system. 
3. Implementation of WooCommerce and integration of payment system for a retail store

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Delivery of agreed requirements and milestones
• End user testing and acceotance
• Go live and fintionality in the live environment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Projects were delivered on time as scheduled and within budget
• Change requests were properly reviewed for impact and implemented after sign off

What was your primary form of communication with HV InfoTech?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

• Response time when contacted was excellent
• They provided regular reports on the project's status, which was good for us.
• The pricing was reasonable and adequate

Are there any areas for improvement or something HV InfoTech could have done differently?

Right now, I am not able to think of any areas because during the project implementation, areas of complaints were adequately dealt with and corrected.

BACKGROUND

Please describe your company and your position there.

CMO/CTO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire HV InfoTech?

Connecting and configuring our data up with Google Studio reports

SOLUTION

How did you select this vendor and what were the deciding factors?

Have worked with them in the past, for years.

Describe the project in detail and walk through the stages of the project.

Identify and connect all sales data. Represent the data in a report, correctly and from different views.

How many resources from the vendor's team worked with you, and what were their positions?

2. Specialist and Owner

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have the most comprehensive sales and marketing data of anyone else in our market

How effective was the workflow between your team and theirs?

very good

What did you find most impressive or unique about this company?

very service oriented

Are there any areas for improvement or something they could have done differently?

not at this time