HDWEBSOFT

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Cheney Brothers. 

Describe what your company does in a single sentence.

Cheney Brothers is a family owned and operated broadline distributor offering over 64,000 stocked items from gourmet to everyday. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• We had just launched our company and needed a partner to develop our website from the ground up.

SOLUTION

How did you find HDWEBSOFT?

Clutch Site

Why did you select HDWEBSOFT over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from HDWEBSOFT were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After a design agency created our website’s visuals, HDWEBSOFT took charge of the development process. The final site accurately represents our brand, showcasing magazine features and company news. Our next step is to introduce an e-commerce section to begin selling magazines directly through the site.

HDWEBSOFT also handled some design tasks. When we needed additional visuals, we’d share our ideas with their team, and they would return with professional mockups based on our brief.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website officially launched in November last year, and since then we’ve continued working with them under a maintenance agreement. They carry out regular updates for us each month. Their work is consistently high-quality, and after working with other agencies in the past, I can confidently say HDWEBSOFT has been my top choice. Feedback on the site has been extremely positive—it’s clean, easy to navigate, and performs well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team is responsive and efficient. They jump on tasks quickly and are always ready with solutions whenever we hit a roadblock.

What was your primary form of communication with HDWEBSOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their speed of delivery stood out the most. They work fast without sacrificing quality.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

There’s nothing

BACKGROUND

Please describe your company and position.

I am the Founder of PlotPath Finance, LLC

Describe what your company does in a single sentence.

PlotPath provides full-service finance, bookkeeping, and strategic vCFO guidance to grow your business. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• Our project's main objective is to use technology to give homeless people a service. And HDWEBSOFT was supposed to be the one creating and implementing that technology. They were helping us create the software that will eventually help the homeless by connecting them with local resources.

SOLUTION

How did you find HDWEBSOFT?

Online Search

Why did you select HDWEBSOFT over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HDWEBSOFT was brought in for the brainstorming phase, however their skills were mostly utilized for app design. From the beginning to the conclusion, we laid out the project's direction and our step-by-step vision on a vision board. Next, we decided on the requirements for the MVP and the next course of action.

In the end, they created a pilot's front end and rear end. It's an Android smartphone application. We intend to make the app available to the whole public.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First and foremost, the technology functions, which is always positive. Many individuals expressed their admiration for the app's cohesive design. The program works well with third-party apps and has a nice appearance. HDWEBSOFT performed well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They surpass expectations, are adept at following instructions, and can change course when necessary. They operate at a very fast pace. They put up a lot of effort to make sure we had what we needed. They fulfilled all of our deadlines and gave us regular updates. Many other businesses lack almost the same level of transparency. Their candor put us at ease when dealing with them.

What was your primary form of communication with HDWEBSOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Problems were dealt with and resolved in a day. I value this project's collaborative character. They possess the ability to use sound judgment. It is beneficial that their staff informs us when we are mistaken and provides a convincing explanation of their reasoning. They are aware of when to press and when to back off. The tech portion of the project was taken up by their team.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

I have nothing particular to say. It's been a fun experience thus far.

BACKGROUND

Please describe your company and position.

I am the General Manager of Alloro Vineyard

Describe what your company does in a single sentence.

We are a small, Estate producer of ultra premium wines in the Chehalem Mountains AVA. Our passion is celebrating friends and family with rustic, refined - authentically, Oregon - hospitality at the intersection of food and wine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• We hired HDWEBSOFT to create a state-of-the-art mobile application that would improve our internal workflow and increase client engagement. Our main objectives were to enhance overall business operations efficiency, boost app downloads, and provide a user-friendly platform.

SOLUTION

How did you find HDWEBSOFT?

• Online Search
• Referral

Why did you select HDWEBSOFT over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HDWEBSOFT was in charge of creating the mobile application from scratch. To create a user-friendly and aesthetically beautiful experience, they took considerable care and attention to detail when designing the user interface. 

Features like simple navigation, real-time updates, and interaction with our current systems were all part of the development process. The outcome was a mobile application that runs on both iOS and Android and is completely functioning. Before the app's release, it was extensively tested, and HDWEBSOFT offered assistance to make sure everything went without a hitch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our partnership with HDWEBSOFT produced outcomes that far above our expectations. We saw a notable boost in user engagement and a 30% rise in user downloads within the first month of the app's release. The exceptional performance and dependability of the app resulted in favorable comments from our user community. Additionally, our internal procedures witnessed a notable increase in productivity, which helped us lower operating expenses by 20%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HDWEBSOFT exhibited outstanding abilities in project management. They constantly followed the predetermined schedule, delivering milestones on time. Frequent updates on progress were provided, along with open and effective communication. The group was accommodating to our requirements, quickly attending to any issues or changes we asked for. Their dedication to fulfilling our requests and timelines was a major factor in the project's overall success.

What was your primary form of communication with HDWEBSOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most notable aspect of HDWEBSOFT was their commitment to comprehending our business requirements and converting them into a complete mobile app solution. Throughout the project, their team demonstrated a high degree of professionalism, inventiveness, and technical proficiency. It was especially amazing how well they were able to incorporate sophisticated functions into a user-friendly design.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

Even though I had an amazing experience with HDWEBSOFT overall, I could always do better. Improving their post-launch assistance might be taken into consideration, even though their early period of reaction was excellent. Furthermore, offering more thorough documentation for specific features could help users better grasp the functions of the program.

BACKGROUND

Please describe your company and position.

I am the Vice President of Altria

Describe what your company does in a single sentence.

Altria has a leading portfolio of tobacco products for U.S. tobacco consumers age 21+ Our wholly owned subsidiaries include leading manufacturers of both combustible and smoke-free products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• There are two of our seven divisional marketing departments that are dedicated to retailers. We are gathering orders from retail stores in 24 districts that we have selected in the Kerala market. We needed a big development team to implement the technologies that would automate this process.

SOLUTION

How did you find HDWEBSOFT?

• Online Search
• Clutch Site

Why did you select HDWEBSOFT over others?

• Great culture fit
• Good value for cost
• communication

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HDwebsoft implemented the FieldMax solution in our infrastructure. We are also looking at integrating mobile GPS functionalities for planning optimal delivery routes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There used to be 12 members of our backend staff, or one person for every two districts. With FieldMax implemented, we now have five team members overseeing all 24 districts. This has resulted in a decrease in our error rate as well as in costs. Previously, our members utilized actual books to take orders. They can visit at least thirty venues a day after converting to FieldMax. 

Our total sales have increased as a result by almost 40%. In addition to order-taking, we have expanded the FieldMax program to include two more sections. Additionally, our research staff is able to uncover every retail opportunity in our area thanks to an analytical reporting tool that lets us fully comprehend the potential of the industry.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When it comes to sending out project plans and frequent updates, they are really proactive. The group excels at staying within the allocated budget and scope. While they excel at meeting release dates, they can take a while to address issues that arise during user acceptance testing, or UAT.

What was your primary form of communication with HDWEBSOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

When necessary, they can step up to a higher level and comprehend complex business needs to create incredibly polished and user-friendly mobile apps. Our development team would benefit greatly from Experion's presence as it eliminates the need for us to hire and oversee developers with whole different skill sets.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

They don't always ask the correct questions when they don't understand a bug that has to be fixed, and there can be some issues. This may cause some problem fixes to take longer than necessary to complete.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Incred Financial Services

Describe what your company does in a single sentence.

InCred is credit for Incredible India. We use technology & data-science to make lending quick, simple & hassle-free. We believe traditional ways of lending can exclude those most in need because of outdated, rigid & often inefficient processes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• We wanted to develop a standardized BI platform for SaaS companies displaying metrics, KPIs and financial figures.

SOLUTION

How did you find HDWEBSOFT?

Online Search

Why did you select HDWEBSOFT over others?

• Good value for cost
• Company values aligned
• communication

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Until this day the project has primarily been frontend focused since we already had a data model in place. From the start Imaginary Cloud has been excellent in project management and very clear about deliveries, milestone etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As of today the web-application still undergoes the final testing. Therefore we haven't gotten any actual customer results/feedback yet. Internally within our Group we have received lots of positive feedback and people can really connect to how the application can solve lots of pains.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have had 1 dedicated Project Manager associated with the project since day 1. Timelines, progress etc. have been reported in Google Sheets to monitor in real-time. Besides that we have also held weekly status-meetings discussing backlog, buglist etc. Daily communication and coordination has been in Slack and GitHub.

What was your primary form of communication with HDWEBSOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their way of structuring it's projects. Their framework is super unique and something I haven't seen before. There employees skill-level are impressive.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

Nothing but perfect.

BACKGROUND

Please describe your company and position.

I am the Principal at AHIG Legal of Australian Health Industry Group

Describe what your company does in a single sentence.

AHIG is a trusted health industry consulting group, offering expert advice and prioritizing client relationships, specializing in industrial relations and employer services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?
We engaged HDWEBSOFT to develop a cutting-edge mobile app that would enhance our customer engagement and streamline our internal processes. Our primary goals were to create a user-friendly platform, increase app downloads, and improve overall efficiency in managing our business operations.

SOLUTION

How did you find HDWEBSOFT?

• Online Search
• Clutch Site

Why did you select HDWEBSOFT over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HDWEBSOFT was responsible for developing the entire mobile app from start to finish. They made sure that the user interface was designed with great care and attention to detail to provide a user-friendly and visually pleasing experience. The development process included features such as easy navigation, real-time updates, and integration with our existing systems. The end result was a fully functional mobile app that is compatible with both iOS and Android platforms. The app was thoroughly tested before launch, and HDWEBSOFT provided support after the launch to ensure that everything ran smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results from our collaboration with HDWEBSOFT exceeded our expectations. Within the first month of the app launch, we observed a 30% increase in user downloads and a significant uptick in user engagement. The app's performance and reliability were outstanding, leading to positive feedback from our user base. Moreover, our internal processes saw a remarkable improvement in efficiency, contributing to a 20% reduction in operational costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HDWEBSOFT demonstrated exceptional project management skills. They consistently delivered milestones on time, adhering to the agreed-upon timeline. Communication was transparent and efficient, with regular updates on progress. The team was responsive to our needs, promptly addressing any concerns or modifications we requested. Their commitment to meeting deadlines and accommodating our requests greatly contributed to the overall success of the project.

What was your primary form of communication with HDWEBSOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about HDWEBSOFT was their dedication to understanding our business needs and translating them into a comprehensive mobile app solution. Their team displayed a high level of technical expertise, creativity, and professionalism throughout the project. Their ability to seamlessly integrate complex features while maintaining a user-friendly interface is particularly impressive.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

While the overall experience with HDWEBSOFT was exceptional, there's always room for improvement. Enhancing post-launch support could be considered, although their responsiveness during the initial phase was commendable. Additionally, providing more detailed documentation for certain features might further assist in understanding the app's functionalities.

BACKGROUND

Please describe your company and position.

I am the Operations Director of Responsum Health

Describe what your company does in a single sentence.

Responsum Health builds and manages online communities offered in web and mobile applications for people with chronic conditions. We provide expertly vetted information, useful resources, and community support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• Build and manage all Responsum Health web apps
• Build and manage all Responsum Health mobile apps
• Provide technical support with our website

SOLUTION

How did you find HDWEBSOFT?

Referral

Why did you select HDWEBSOFT over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating and managing the back-end and front-end services for our web and mobile apps with the objective of providing a useful resource for people with health challenges.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timelines and primary deliverables met. Ongoing collaboration with no friction. Highly rated applications and testimonials by our members about easy access and excellent functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We have a solid communication structure in place where the product leader of our team can maintain constant comms with the engineering team. HDWEBSOFT has always been very responsive. Provide good progress reports and jump in for critical issues despite time differences.

What was your primary form of communication with HDWEBSOFT?

Virtual Meeting

What did you find most impressive or unique about this company?

Their team has been pivotal in developing the technological backbone that powers our online communities. Their expertise isn't just their technical skills and extraordinary flexibility. They're a very resourceful team that's always looking for ideas to solve challenges.

In an industry where change is the only constant, HDWEBSOFT has continually adjusted and evolved to meet our ever-changing needs. Their responsiveness to our requirements has not only been impressive but has also fostered a deep sense of trust and reliability. We are immensely grateful for their dedication and are proud to call them our partners.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

We're a US-based team, which can sometimes make communications challenging. However, their team has worked intensively to improve their language skills and processes to match our needs.

BACKGROUND

Please describe your company and position.

I am the Account Manager of AssuredPartners

Describe what your company does in a single sentence.

Based in Orlando, Florida, AssuredPartners stands as a global frontrunner in the insurance brokerage landscape, with special expertise in industry-specific insurance solutions for both businesses and consumers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• We hired HDWEBSOFT to help us with UX design

SOLUTION

How did you find HDWEBSOFT?

• Online Search
• Clutch Site

Why did you select HDWEBSOFT over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their responsibilities included building a design system and providing ongoing UX support to align our store with user-centered design principles.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The result was a more polished and user-friendly store layout that aligned with core UX principles.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything promptly and showed a strong ability to grasp my requirements with minimal explanation.

What was your primary form of communication with HDWEBSOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism and the expertise of their highly skilled team were particularly impressive.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

No areas for improvement come to mind, they did a great job across the board.

BACKGROUND

Please describe your company and position.

I am the Sales Expert of Express Marketing

Describe what your company does in a single sentence.

We're a digital marketing agency that believes that brands which succeed today are focused on understanding customers through digital data collection.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• Our marketing website was built on WordPress, originally by a subcontractor from another agency. We needed a capable, fast-moving development partner to implement new features and pages requested by our marketing team. At the same time, there was a growing backlog of bugs and site maintenance tasks that required attention.

SOLUTION

How did you find HDWEBSOFT?

• Online Search
• Referral

Why did you select HDWEBSOFT over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HDWEBSOFT managed both project coordination and development, addressing our key initiatives across SEO optimization, content scalability, search integration, and platform maintenance. They effectively turned our list of priorities into working solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

HDWEBSOFT’s contributions significantly improved our search visibility on important content pages. They added intuitive search tools for site visitors, and redesigned the WordPress admin interface to be far more user-friendly—allowing our marketing team to manage content more independently

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and adaptable. HDWEBSOFT integrated seamlessly into our existing workflows and ensured timelines stayed on track. Our project manager consistently updated us on task progress and time allocation, allowing us to manage our budget effectively. Despite the 9-hour time difference, they made scheduling collaborative and efficient for both sides.

What was your primary form of communication with HDWEBSOFT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism, responsiveness, development speed, and consistent quality of work are unmatched by any other WordPress developer we’ve worked with.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

Not at all. Overall, HDWEBSOFT delivers excellent services.

BACKGROUND

Please describe your company and position.

I am the Team Manager of SmithRx

Describe what your company does in a single sentence.

Our mission is to reduce the cost and complexity of pharmacy benefits for America’s employers and patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HDWEBSOFT to accomplish?

• We needed a reliable partner to assist us in building and maintaining our websites.

SOLUTION

How did you find HDWEBSOFT?

Online Search

Why did you select HDWEBSOFT over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from HDWEBSOFT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HDWEBSOFT was responsible for coding and developing a variety of static websites and WordPress-based blogs. Their work included launching brand-new sites as well as refreshing and modernizing existing ones.

They also introduced new features such as star rating systems, implemented custom CSS styling, and handled essential web development tasks. When mobile responsiveness became critical, they ensured all our websites were optimized for any screen size. More recently, they’ve focused on upgrading some of our more established sites and boosting overall site speed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everyone on the HDWEBSOFT team is approachable and professional. Over the years, they’ve become deeply familiar with our needs and working style. The sites they build are not only visually appealing but also perform efficiently, with fast load times.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HDWEBSOFT excels in managing projects. They consistently deliver ahead of schedule and are proactive in anticipating our needs even before we raise them. Their level of organization and communication makes the entire process seamless.

What was your primary form of communication with HDWEBSOFT?

Email or Messaging App

What did you find most impressive or unique about this company?

What really impresses us is how they stay current with emerging web design trends. Every time we begin a new project, they’re already implementing the latest best practices, keeping our websites modern and relevant.

Are there any areas for improvement or something HDWEBSOFT could have done differently?

At this time, there’s nothing we’d change. Their performance has been outstanding, and we have no reason to look elsewhere.