Email Marketing Other Digital Marketing
$10,000 to $49,999
Feb. - Oct. 2021

4.0

Quality: 4.0

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.0

“They had plenty of people if we needed any help. We could outsource everything to them if we wanted to.”

Sep 5, 2022

Founder & CEO, Topbeat

Shubham Bansal

Education
India
11-50 Employees
Phone Interview
Verified

Fruitbowl Digital provided email marketing services for an online music school. They designed the entire email marketing campaign and were responsible for optimizing it to generate leads.

The client was satisfied with Fruitbowl Digital’s service and performance. The campaign met the open rates goals and had good quality. Moreover, the team stood out for their various skills and resources. They managed the project well and communicated effectively through emails and Google Sheets.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Topbeat, an online music school.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fruitbowl Digital?

We were looking for an email marketing service. We needed someone to help us get leads.

SOLUTION

What was the scope of their involvement?

Fruitbowl Digital designed the entire email marketing campaign. They created the template and copy, defined everything, and automated the emails. Also, they were responsible for optimizing the email campaigns.

What is the team composition?

We worked with a key account manager. They were responsible for everything from designing the email to creating a drip campaign and automating it.

How did you come to work with Fruitbowl Digital?

Someone from a coworking space referred them.

How much have you invested with them?

We spent $12,000.

What is the status of this engagement?

We worked together from February–October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The main metrics were open rates throughout the entire drip campaign.

How did Fruitbowl Digital perform from a project management standpoint?

Project management was quite good. They provided a report and walked us through it. Also, they were responsive.

We mainly communicated via email and used Google Sheets.

What did you find most impressive about them?

The email campaign was good, and they had plenty of people if we needed any help. We could outsource everything to them if we wanted to.

Are there any areas they could improve?

They were slightly costly. Also, they could use a project management tool rather than just email.

Do you have any advice for potential customers?

If you’re looking to outsource your work, exploring other things around marketing is a good idea. They’re a large company, so they can take on a lot of work and save you many costs.

RATINGS

4.0

Fruitbowl Digital

Digital Media Pvt Ltd

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