The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I'm the owner of a health coaching and yoga business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I worked with The Free Website Guys on developing a WordPress website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

They were offering a free website in exchange for a review as they are starting out

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• WordPress / Divi and others.

How many people from the vendor's team worked with you, and what were their positions?

There were three people in total I believe. I didn't meet all of them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has been an absolute pleasure to work with the team from The Free Website Guys. Everything from the flow of communication, the explanations, the handover, and the human aspect was simply perfect. I couldn't have wished for a more straightforward, easy, and professional team to work with on my website for my health coaching business.

I can recommend them highly if you are doubtful about setting up your website on your own, as it can be a daunting task and a lot to think about when starting out. Those guys just made it that much simpler, and I am thrilled with the result. Thanks again a million times.

Describe their project management style, including communication tools and timelines.

An email was the only way of communication and worked out quite fine. They were really responsive and professional

What did you find most impressive or unique about this company?

They gave me a professional site and made it easy for me to update by handing everything to me in a very user-friendly way

BACKGROUND

Please describe your company and your position there.

I am a freelance Executive Coach and Leadership Development Facilitator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

My company website was created 11 years ago and needed a new, modern look. I had been putting this off for a long time because I am not strong technically, and it felt like a chore to do. The Free Website Guys set up my website and made the steps I needed to do easily and even fun!

What were your goals for this project?

• To have a new website that is professional, up to date, and feels like a breath of fresh air for me and my visitors
• I wanted to maintain control of my site and be able to update on my own moving forward

SOLUTION

How did you select The Free Website Guys?

I saw a post about them on Facebook and their great reviews.

Describe the project in detail.

They proactively stayed in touch, informing me of progress, and when it was time for me to do something, they gave me a video to teach me how. The videos were clear and very helpful. The last video was created just for me, it was a handover video showing me how to add myself as the administrator and update content on my page.

What was the team composition?

I had one point of contact (Sven) who was in touch with me, providing me with updates and next steps. There were two people who created how-to videos. There were probably more behind the scenes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website was created exactly how I wanted it, and now it is up to me to add content. I am thrilled!

How effective was the workflow between your team and theirs?

Fantastic! Sven was pro-active, providing updates and responding to my questions quickly. They have great customer service.

What did you find most impressive about this company?

Their professionalism, customer service, and expertise impressed us. The Free Website Guys know how to take non-technical people thru the process of developing a new website, and made it fun and easy. Sven was very helpful, always positive, and a pleasure to work with.

Are there any areas for improvement?

None.

BACKGROUND

Please describe your company and your position there.

I own a business services company and provide coaching and consulting to small and medium-size businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I was rebranding and I had been trying to create a website on my own and constantly ran into challenges so it keeps getting pushed back to the "To-Do List".

What were your goals for this project?

My goal was a simple website that can be added onto as I grow and scale my business. I was having trouble just starting and needed a push.

SOLUTION

How did you select The Free Website Guys?

I was approached by The Free Website Guys and asked if I needed help. I jumped at the chance to get help and I also wanted to find a company that I can send my clients to.

Describe the project in detail.

The team at The Free Website Guys was fast and thorough in their instruction and provided excellent customer service. In less than a month, I have a great site that I am proud to show to my friends and clients.

What was the team composition?

I worked with Sven on the frontend while he worked on the back end and put things in place. He was helpful and the instructions given were very clear and concise.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am just launching my site but I would recommend The Free Website Guys, to anyone who is looking for help with getting a website up and running quickly and efficiently.

How effective was the workflow between your team and theirs?

Their workflow was simple and communication was excellent along the way.

What did you find most impressive about this company?

I would certainly hire them to work on my site in the future and they seemed to be very knowledgeable in their product.

Are there any areas for improvement?

I think that there is always room for improvement in any business but that they are on an excellent path to be successful. I look forward to working with them again in the future.

BACKGROUND

Please describe your company and your position there.

I am the director of a newly started business providing online Danish language courses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

The Free Website Guys offered to do set up and design my website which works as the first point of contact for my customers.

What were your goals for this project?

I needed a website to generate traffic to my online courses. I wanted something that was aesthetically pleasing and functional. But I was struggling with the technical side of things which was very time-consuming.

I was extremely pleased to get the much-needed help from the Free Website Guys. They were amazing setting up the site and providing detailed instructions as to how I can work on it on my own going forward.

SOLUTION

How did you select The Free Website Guys?

I found them in one of the Facebook fora for online course creators that I am a member of and reached out to them. I applied to their scheme and was lucky enough to get elected for a free building of my website.

Describe the project in detail.

The Free Website Guys set up everything on the backend of the website. I provided the structure for the site and a list of the pages/elements that I needed to be included. Sven gave very substantial guidance on which platforms and hosting possibilities there were available and helped me pick the ones that would work best for my needs. There was a continuous dialogue that made me feel very well looked after.

What was the team composition?

After the initial contact, I worked with Sven (Lead Developer) throughout the project. In the end, a comprehensive hand-over video was produced.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

No, not yet. I am only just filling in the content on the website at the moment.

How effective was the workflow between your team and theirs?

The Free Website Guys were very efficient, continuously proving updates on their progress and keeping me informed as they worked on the website.

What did you find most impressive about this company?

The workflow was impressive. Everything was fabulously planned and set out. Communication about the progress was great and at no time did I feel left in the dark.

Are there any areas for improvement?

I cannot think of anything. I was very impressed overall with their work and friendly guidance in an area that I am not exactly comfortable in. They made the whole process feel smooth and I now feel very confident about the website.

BACKGROUND

Please describe your company and your position there.

I'm the owner of Emily's Casablanca Donut Shop, a home-based business in Casablanca, Morocco. We offer real American donuts and savory donuts (bagels) with local flair.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I needed help with everything! I know nothing about web development, and The Free Website Guys set me up so I can manage it myself going forward.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I came across their post in an expat group, and they offered to build my website for free. What other factors are there? For a small business just starting out, free is a game-changer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I'm set up using WordPress, Divi, and probably some others I'm forgetting at the moment. That should tell you how entirely tech-illiterate I am, and yet it's working!

How many people from the vendor's team worked with you, and what were their positions?

Sven was fantastic to work with! He's very responsive and the videos that he sent were key to the success of the pieces I needed to do on my end. It was very easy to follow.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I feel like the professionally designed website legitimizes my business. I'm still working on utilizing metrics to grow the traffic.

Describe their project management style, including communication tools and timeliness.

They were super easy to work with. They have fast and effective communication via email, which worked well coming from different time zones.

What did you find most impressive or unique about this company?

Definitely, the video tutorials they have were a huge help. I have a lot more confidence to continue more on my own going forward.

Are there any areas for improvement or something they could have done differently?

They went beyond my expectations. I totally recommend them!

BACKGROUND

Please describe your company and your position there.

I am a self-employed English teacher working with a partner to deliver English language classes to young children.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

They were hired to build a website for us. They were very professional and knew what they were doing. It was a step-by-step procedure and everything was nice and simple. Our goals were to get more exposure online and to have a website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

As a small company, we couldn't afford an expensive professional web developer. We read their testimonials and heard about their good work. So along with their free price tag, we decided to choose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They use WordPress for our website and take things step-by-step so you can have the website how you want it. They will not build it for you from scratch; you have to choose a theme that's right for you. Things move along fast and you can have a website ready to upload your content to in under 1 month time.

How many people from the vendor's team worked with you, and what were their positions?

I connected with their lead developer and had a handover video from someone who worked on my website, so 2 people I'm aware of.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is up and running and it looks great. We believe we have good defense and plugins to help the smooth running of the website.

Describe their project management style, including communication tools and timeliness.

They are friendly and non-imposing. They use email and Youtube.

What did you find most impressive or unique about this company?

It's a free website they build for you.

Are there any areas for improvement or something they could have done differently?

In the beginning, I knew nothing about website development. It would have been great to see some simple explanation of what was going to happen. It would have also been great to know what exactly was needed (ie. hosting, domain name, etc.) to run the website and what costs that incurs before we get to that stage.

BACKGROUND

Please describe your company and your position there.

My company is an online coaching company and I am the founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I hired the Free Website Guys to create and assist me with designing a website for my coaching business. I have another website (a blog) and wanted to move my coaching services from the blog so it could be more cohesive. I didn't have the time or energy to create another website from scratch so when I heard about the Free Website Guys, I was very interested in their services.

What were your goals for this project?

My goal for this project was to separate my existing website from my coaching services so that they could each serve their separate purposes.

SOLUTION

How did you select The Free Website Guys?

I found out about the Free Website Guys through a Facebook group. I checked out numerous reviews on multiple websites and they were great. The deciding factor for me was that it was absolutely free (other than having to purchase hosting - which needs to be done with any good website) as well as how great they were at communicating why they build websites for free.

Describe the project in detail.

The project took about a month total. After I set up my hosting, they did everything including installing plugins and my theme. They walked me through every step as well as let me know about any issues that came up.

What was the team composition?

I believe there were at least two to four web designers/developers that were working on my site.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My website is up, though I am still working on it. I feel excited about creating the content on it now that I don't have to do the set up myself.

How effective was the workflow between your team and theirs?

It was great. They were super communicative. I probably heard from them every two to four days about updates.

What did you find most impressive about this company?

What I found most impressive was the communication and their knowledge of web design and development.

Are there any areas for improvement?

They were pretty great in all of the areas that were important to me. As someone who has already built a website, it was tough not to have my hands in everything. But that is also the "price" of outsourcing.

BACKGROUND

Please describe your company and your position there.

I am a solopreneur of an integrative health coach business that helps women with chronic illness get their lives back by using functional medicine as a way to decrease symptoms and increase health and wellness.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I hired the Free Website Guys to build a website so that I can increase traffic to my website and help build my brand.

What were your goals for this project?

My goal was to get the back end of my website and front end created so I can do the creative work to make the website unique to my needs.

SOLUTION

How did you select The Free Website Guys?

A fellow coach told me about them.

Describe the scope of their work in detail.

The Free Website Guys set up the analytics, setup my Wordpress environment with security, key plugins, added my logo, and my template.

What was the team composition?

I am not sure, but Sven was the one I kept regular communication with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sven was excellent with keeping me up to date with the progress of the website. The website is beautiful and responsive. The only thing I have to do is fill in the template with my creative work, everything else major was done for me.

How effective was the workflow between your team and theirs?

The workflow was great because Sven was excellent with communication which is what can make or break any working relationship.

What did you find most impressive about this company?

The fact that they create expensive and beautiful websites for free with excellent customer service is what blew me away.

Are there any areas for improvement?

The videos that I received to show me how to do certain steps is not up to date with what they are using now, but the email did give the updated information.

BACKGROUND

Please describe your company and your position there.

I own a life coaching business and I am the owner and coach

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired them to build my website from scratch. I come from an education background and I am a life coach so I didn’t have any experience in this area.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended for me from another coach

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Span and his team build me a website from scratch and also included training videos and updates all along the way

How many people from the vendor's team worked with you, and what were their positions?

I mostly dealt with this van but I did get videos from two other people in the company

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This was a great experience! as I said I have no experience in this area so having the videos come along the way explaining what they were doing and guiding me to set things up was super helpful!

Describe their project management style, including communication tools and timeliness.

They were very supportive in communicative.. they responded to my questions in a timely manner

What did you find most impressive or unique about this company?

Other than the fact that they build me a website for free I found it very impressive the quality of videos they sent along the way to help me understand what was going on and help me set things up on my end

Are there any areas for improvement or something they could have done differently?

No I am very happy with the overall results

BACKGROUND

Please describe your company and your position there.

My background is in environmental science and the non-profit field. I recently started working as a virtual assistant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I was looking to develop a professional website that showcases my past experience and the various things I'm currently working on.

What were your goals for this project?

My goals were to have a sleek, clean professional presence on the web. I wanted a website that was comprehensive but not too extensive, and was easy to maintain on my own.

SOLUTION

How did you select this vendor?

I saw a post in a Facebook group advertising their services, and applied for the free website design. I was chosen, and after reading various reviews and the breakdown provided of what services would be included, I trusted The Free Website Guys to deliver the type of website and ease of experience that I was looking for.

Describe the project in detail.

At the start of the project, I was asked to describe my ideas and goals for the website, as well as get the accounts set up. Along the way, they provided frequent updates of what they had been working on and what was required of me next (eg. picking a theme, customizing pages, etc). They laid out really clear instructions and provided many helpful videos to walk you through the various steps, which was very helpful for someone without web design experience. They also provided a helpful document and video for the handover once they completed all of the setup.

What was the team composition?

A couple of different team members worked on the project, but I only had contact with one person to ensure consistency and familiarity. The team functions well on the back end as there weren't any hiccups from information being transferred from my contact to the other developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website looks great, and their hand-off video showed me how to update things in a much simpler way than what I was used to in previous WordPress sites. I'm currently working on adding the content and it's been smooth sailing!

How effective was the workflow between your team and theirs?

The communication was great - they sent me an update every step of the way and an estimate on when the next stage would be completed. Communication was done via email mostly, with some information collected using Google Forms, and a screen capture video for customization specifications.

What did you find most impressive about this company?

The fact that they offer free website development in the first place. This is not something that is accessible to everyone financially, and they are much more knowledgeable and competent than someone learning it all on their own. They were very good at working with people unfamiliar with web design and explained everything clearly.

Are there any areas for improvement?

Not from my experience - it was smooth from start to finish.