The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I work as a Career Services Manager for an educational non-profit. We provide college access and persistence support for first generation college students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I hired The Free Website Guys to build and design a personal website for my future consulting and coaching business. I have next to zero expertise in website design or development and really needed someone to either guide me or take the reins and produce beautiful results.

What were your goals for this project?

My goal was a polished website that would provide a lot of data to track traffic and ensure I could expand and grow my idea into a flourishing business.

SOLUTION

How did you select The Free Website Guys?

Honestly, the cost was the primary factor. Cutting out design and development costs to only pay for the structural component was really the main selling point. Then I read all of the wonderful reviews and figured there was nothing to lose.

Describe the project in detail.

The website is to showcase my abilities as a consultant and independent coach as well as show my professionalism and polish in the field

What was the team composition?

Sven was my primary point of contact with TFWG. I don't know who else was working on my project but Sven was who I communicated with directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The outcome was a stunning website with analytics that I could easily understand.

How effective was the workflow between your team and theirs?

Great!! Every email was clear and concise, including video tutorials and easy to follow directions on how to support them when needed.

What did you find most impressive about this company?

Their communication and willingness to work with me. There were severe lapses in communication on my part and they took that in stride. I never had an issue with impatience or anything of the sort. They were professional and courteous and I couldn't be happier.

Are there any areas for improvement?

None!

BACKGROUND

Please describe your company and your position there.

I am the Founder of Angel's Virtual Services where we provide Amin Support for Entrepreneurs and Busines owners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I was overwhelmed and frustrated about the idea of having to create a website. I came across The Free Website Guys who are truly a Godsend. I read their reviews and knew they would be the perfect fit to help assist with my website. I WAS RIGHT!

What were your goals for this project?

I was looking for a fast turnaround and a simple process that wasn't going to add to my stress.

SOLUTION

How did you select The Free Website Guys?

After weeks of trying to get it done myself, talking to 3 other web designers, I came across The Free Website Guys and it was a no brainer. Their reviews helped them to shine plus the process seemed simple and I got a quick response to my inquiry.

Describe the project in detail.

Once I applied and got approved I received a detailed email and video with step by step instructions. They gave me all the information upfront and their honest opinions about the best options for web hosting and platform for the best theme for my website.

I followed the easy steps laid out for me and got a follow-up email with the next step of steps. SUPER EASY AND THOROUGHLY LAID OUT.

What was the team composition?

I was assigned a lead developer and he was my point of contact from beginning to end.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After receiving the wrap-up video showing me how to make edits to my website I immediately got to work on it. I actually enjoy working on it now. I have had a 15% increase in visitors to my site and it's climbing.

How effective was the workflow between your team and theirs?

My lead developer was informative, professional, and prompt with responses. I felt supported and guided through the entire process. Thank you so much Sven.

What did you find most impressive about this company?

I cannot express my appreciation enough for them. They have a quick turnaround and layout the process step by step. As a business owner that is exactly the customer service and expertise, we are looking for when hiring for a project.

Are there any areas for improvement?

I do not have one improvement to suggest. THEY EXCEEDED MY EXPECTATIONS!

BACKGROUND

Please describe your company and your position there.

I'm an Educational Consultant & Copywriter at Tell2Sell

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I entrusted TheFreeWebsiteGuys with set-up and development of my website, SuccessInSchoolAtHome. They coached and consulted along the way throughout the development process. My goal was to end up with a SEO-friendly and professional-looking website that I could then customize.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

Based on their descriptions of services and products, and the accompanying economical affordability for a new start-up business, I read testimonials and decided to hand-over my website project to TheFreeWebsiteGuys.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

TheFreeWebsiteGuys kept me posted of each step during the development of my website and provided simple instructions and recommendations for each item they needed from me. From design input to hosting options, their process provided me with a quality website without me having to speak "developer-ese."

They walked me through use of applications - such as Screencastify and creation of my own YouTube channel - as part of the process of providing them my input and design preferences. I

t was a methodical and friendly process as the guys guided me through the development of SuccessInSchoolAtHome.com and provided me with an SEO-friendly, professional-looking website.

How many people from the vendor's team worked with you, and what were their positions?

Sven was the primary communicator that kept me posted of website development progress and anything that was needed from me, keeping me posted along the way.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I now have a workable, customizable website. I also have access to TheFreeWebsiteGuys for consulting and coaching as I make updates or changes to the site. The end-product is one that is not only useful to me and my consulting services, but also is a friendly resource for site visitors.

Describe their project management style, including communication tools and timelines.

Communication with me, the client, was ongoing and thorough and clear. Every step of the process involved me and my input and preferences. Initial response to my inquiry about services was immediate and supportive.

What did you find most impressive or unique about this company?

Free! Basically, after hosting and package selections from affiliate companies, what TheFreeWebsiteGuys provided me was a "free website!" True to their name. Ongoing communication was personable and no-pressure.

Are there any areas for improvement or something they could have done differently?

An original target date window was extended a couple of weeks beyond target. But the product and service provided was worth waiting for.

BACKGROUND

Please describe your company and your position there.

Owner/Director of an online sustainable tour operator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To set up and design a new website, bringing our web presence up to the modern day.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

We read reviews of their prior work and were impressed by what they were offering. We felt secure to trust them with our plans.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Free Website Guys have a process for every step of the procedure meaning that project steps, deliverables and technologies are clearly explained to the client along the way and allow for individual adjustment at any time.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with the Lead Developer and he was our main point of contact throughout, as well as some helpful video tutorials along the way presented by other team members.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their communication and responsiveness was first rate as well as their understanding of what we needed. They did the really tricky part, getting everything set up and running including all the back end stuff which we do not have the expertise for, leaving the fun part for us to do - adding our own content and great photos, to make our site complete.

Our website now looks and functions professionally, unlike our old site which looked (and was!) badly built by ourselves. Many thanks to Sven and team, great job!"

Describe their project management style, including communication tools and timelines.

Professional, responsive and their methods are well thought out to enable swift and easy communication with clients and understanding what the client needs.

What did you find most impressive or unique about this company?

They clearly know what they are doing.

Are there any areas for improvement or something they could have done differently?

Not in my opinion, we were super satisfied.

BACKGROUND

Please describe your company and your position there.

I am product management consultant at Sawai Consulting

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired them for delivering personal website

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

Based on cost, work quality and reviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Personal branding website with 4 sections using wordpress. Duplicate post Smush Yoast Wordfence SSL security Permalink Redirection Updraft plus

How many people from the vendor's team worked with you, and what were their positions?

I worked with their team of lead by Sven the Sr. Dev/PM, I believe 3 people worked with me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The free website guys have a wonderful and easy to understand website building experience mapped out for a novice. The processes are flawless and user journey is seamless.

They provide an accurate step by step approach guiding through the whole process making it seem much easier. They use top of the line technologies and provide all necessary tools to make your website a success.

They will be your trusted partners. You should go ahead and trust them with your work

Describe their project management style, including communication tools and timelines.

They are transparent and you’ll have visibility across each step. They’ll help you realize your goal in the shortest amount of time. Sven particularly helped me achieve my goal going above and beyond call of duty.

The communication was flawless. He helped me guide through the entire process answering all my questions and concerns in a timely manner.

What did you find most impressive or unique about this company?

They are fast, efficient and effective.

Are there any areas for improvement or something they could have done differently?

Not at the moment. They have a flawless process.

BACKGROUND

Please describe your company and your position there.

I have a little PR business. I help indie emerging artists gain visibility and grown their image.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

We Our older website was out of date, so we wanted to create a new website from scratches.

What were your goals for this project?

To show the evolution of my PR services through the growth of my clients

SOLUTION

How did you select The Free Website Guys?

They were recommended by other publicist friend of mine.

Describe the project in detail.

We started with first analyzing my needs, then we went from the technical part towards the design and it was a lot of fun

What was the team composition?

Innitially I spoke with another person, but he connected me quickly with Sven, and for the entire process I communicated mostly with Sven.

But I know there were also other colleagues of Sven working on my website, they just kept it professional and let me communicate only with Sven. Which was great.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new design makes my PR business look more professional and overall I feel like is getting more eyeballs. Which is the most important part in PR, and in any other business

How effective was the workflow between your team and theirs?

The project manager that we were assigned, (Sven), was very professional an easy to communicate with. Everything he promised was right on time, most of the times even sooner.

What did you find most impressive about this company?

They accuracy and professionalism, and especially how easy they made it even for someone like me . (I'm the least tech person possible, but they made all these videos for me helping me how to navigate through every step of the way.

Are there any areas for improvement?

Nope, everything is just absolutely perfect. Just keep up the good work.

BACKGROUND

Please describe your company and your position there.

I work at Baxter withing the health industry. We make, sterilize, and ship out healthcare products like medicine bottles and IV bags from all different sizes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired The Free Website Guys to create an eCommerce website for my new online clothing brand. My goal was to receive a website appealing to my needs to sustain my business.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I saw an ad posting about The Free Website Guys in a Facebook entrepreneur group. I hadn't explored my options yet for creating a website but knew I needed too.

So when the opportunity arose it wasn't hard to decide whether I should try them or not. I read the reviews and it sounded very promising.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was time-consuming but very reasonable considering we were building a website. We had communicated through email and videos and screenshots were sent to help understand the process of the steps needed to take.

We had to choose which subscriptions we wanted and a list of options was always given. We were presented with options for add-ons to add features to the website; all of which were explained and discussed via email.

How many people from the vendor's team worked with you, and what were their positions?

Initially, I spoke to Ricardo from the team through Facebook but then all proceeding communication was through Sven via email.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As for the project, the website is online, up and running with everything I wanted, and even more detail, that was not expected. There currently aren't any results with the actual feedback from the website because it isn't officially online.

Describe their project management style, including communication tools and timelines.

Our communication was strictly through email. Their response times were exceptional and reasonable and if for whatever reason there needed to be space between regular response times, it was always communicated! I was very pleased with this.

What did you find most impressive or unique about this company?

The most impressive thing was their skill to be able to explain and thoroughly break down difficult steps or concepts to someone who was at a beginner's level.

Are there any areas for improvement?

I was very pleased with everything, and I like the concept of "free" to gain a reputation first. Keep it up!

BACKGROUND

Please describe your company and your position there.

We are a small tourism travel business in Sri Lanka. I am co-owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We hired The Free Website Guys to build Asanka's Travels a new website. Our goal is to generate more online presence in turn increasing our customer base and business

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

We selected The Free Website Guys because they offered us a low cost way to build new website

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

All our communication was via email. Bluehost, WordPress and Elegant themes were used.

How many people from the vendor's team worked with you, and what were their positions?

We only had contacted with Sven, the project manager who then led his team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With Tourism still closed in Sri Lanka it is too early to share any outcomes

Describe their project management style, including communication tools and timelines.

Communication tools apart from email were YouTube and Google forms

What did you find most impressive or unique about this company?

"Bumping into" the Free Website Guys on a Facebook group came at the perfect time for Asanka's Travels. With Sri Lankan tourism at its lows thanks to the Easter bombings and now COVID-19 Asanka's travels really needed a great website and we definitely came across the right people to help us. Everything was so clearly explained at every step with no room for error.

Even for tech novices like we and Sven was a breeze to communicate with. The hand-over video explains exactly how we can edit and add at the drop of a hat and if there are problems, The Free website guys have teamed us up with great support at Elegant themes.

When all this craziness subsides and you make it to Sri Lanka, check out our site by the Free Website Guys and we'll help you get around this amazing island. Thank you to Sven and his team! 

Are there any areas for improvement or something they could have done differently?

A sense of overall cost right from the beginning would be helpful i.e. ongoing WordPress costs and Elegant Themes fees

BACKGROUND

Please describe your company and your position there.

Freelance Personal Trainer of GYMflo

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

The Free Website Guys designed and developed a personal trainer and yoga apparel website. They made it look very professional. They built the backend, added Google Analytics, created the forms and changed the theme settings.

What were your goals for this project?

Develop a personal trainer and yoga apparel website.

SOLUTION

How did you select The Free Website Guys?

I found them on a Facebook ad.

Describe the project in detail.

The Free Website Guys designed and developed a personal trainer and yoga apparel website. They made it look very professional. They built the backend, added Google Analytics, created the forms and changed the theme settings.

What was the team composition?

Sven

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Free Website Guys designed and developed a personal trainer and yoga apparel website. They made it look very professional. They built the backend, added Google Analytics, created the forms and changed the theme settings. They were very responsive and helpful. They made videos and exaplined things step-by-step!

How effective was the workflow between your team and theirs?

Great!

What did you find most impressive about this company?

They offer great explanations and detailed reports and it's free!

Are there any areas for improvement?

Faster email communication. THeir schedule was packed.

BACKGROUND

Please describe your company and your position there.

I'm the founder of the photography project Portraits for People, which aims to give family portraits for free in marginalised communities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

They helped me to build the architecture and theme of my website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I read about their work and they came across as a professional and trustworthy business. They were very helpful and provided me with all the information I needed to make a decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped me with choosing a hosting account for Wordpress, installing useful plug-ins, picking and customising a theme, and giving me a hand-over video to get started on my website.

How many people from the vendor's team worked with you, and what were their positions?

I was in contact with Sven, who was very helpful, responsive and patient. Besides him some other developers worked on my website, but I haven't been in direct contact with them.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their support with my website helped me to launch the project a lot quicker than if I would have done it on my own. It also made sure I have all the necessary plug-ins and the right architecture set up for me.

Describe their project management style, including communication tools and timelines.

I really liked working with Sven and The Free Website Guys. They always replied very kindly and quickly to e-mails/questions, and communicated updates in a timely manner.

The explanatory videos they used were very useful and they made it easy to work with them (even for tech noobs like me).

What did you find most impressive or unique about this company?

I think their business model is very unique and inspiring. I definitely benefitted from the opportunity to get a free website that has everything I need. They also provide high-quality advice to make sure you end up with a product you can keep using in the long-term.

Are there any areas for improvement or something they could have done differently?

They work with a couple of hosting and theme providers at the moment, it would be great if they could further broaden their options for future customers.