The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I'm a freelance translator and writer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I worked with the team to create a website for my freelance services, where my customers could touch base with me, in addition to being an online creative space.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I went for the Free Website Guys thanks to their glowing reviews and offer to build the website for free.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Free Website Guys take you through every step along the way of the website building process – from singing up to hosting, to choosing a theme and editing the design to meet your needs.

They keep in touch along the way via email and use handy tools like Google surveys and videos with instructions, making it simple and easy to follow the process and communicate your needs to them.

How many people from the vendor's team worked with you, and what were their positions?

I was in contact with Sven, the Lead Developer throughout the whole process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Having just launched the site I don't have any measurable outcomes yet, other than everyone I've shown the site to is very impressed!

Describe their project management style, including communication tools and timelines.

The Freewebsiteguys were fantastic. They kept me informed throughout the entire website building process and when they needed my input, their instructions were clear and concise. Everything went smoothly and they were happy to answer any questions I had.

What did you find most impressive or unique about this company?

They offer great support and a professional product for free.

Are there any areas for improvement or something they could have done differently?

As we used the same email chain to communicate throughout the whole process, due to the videos and documents they sent me, a few times it was slow to load.

BACKGROUND

Please describe your company and your position there.

I'm a private music teacher and run a small studio for piano and voice students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I needed a website for my business. I wanted something clean and simple; a place to direct potential clients to that would display my lessons, musical services, and experience.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I found out about The Free Website Guys via Facebook. They require you to apply and if they like you're business/idea then they offer you a website build.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Everything was done via email, which I really appreciated. They guide you through each step and give concise directions for what is required from you, such as setting up website hosting, establishing a domain name, and giving them back-end credentials to the site.

How many people from the vendor's team worked with you, and what were their positions?

I believe there were three different people that I was aware of. Sven was the main contact and sent the update/next step emails. John was the guy in the videos that they send to walk you through every step. There was a third man in a video at the very end but I don't recall his name.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My business didn't have a website, and now it does. It's exactly what I was looking for and filled a giant hole in my entrepreneurial life.

Describe their project management style, including communication tools and timelines.

Everything was communicated via email, which I appreciated. The timeframe was laid back, as I had selected at the beginning of the process that I was not in a hurry. I completed the steps as I could and they were patient! The whole process took about 8 weeks, but I'm certain it would have moved faster had I been more available.

What did you find most impressive or unique about this company?

I couldn't believe that they designed a whole website for free. As a small (very small) business owner that has been directly affected economically by the pandemic, I had no extra income to pay a web designer. Finding a free website design company seemed like a godsend.

Are there any areas for improvement or something they could have done differently?

Not at all. We were very pleased with the process and would highly recommend applying if you're in need of a website!

BACKGROUND

Please describe your company and your position there.

I am an NLP trainer and coach, just building my business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired them for building a website for me from scratch, having in mind a smooth customer experience, in line with my brand.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

As I am at the beginning of my business I had a very limited budget, so I was looking for a non-fuss, economical solution. One of the deciding factors was their rating and then the easy in communicating my needs to them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped me choose a domain name, set up the back-end infrastructure of the site, configured the WordPress environment, loaded a theme of my choice for the website, set up the page structure, created the main menu, and set up Google Analytics. Then instructed me on how to further personalize my site with clear videos.

How many people from the vendor's team worked with you, and what were their positions?

I was communicating with one of the Lead Developers throughout the whole process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Free Website Guys literally took a weight off my shoulders with creating a functional website and only assigned the fun part to me. I felt I was on good hands since day one, with clear instructions and progress updates, as well as their availability to answer my questions via email. They organize their know-how in an easy-to-follow step-by-step process and I cannot thank them enough for being on my side while taking my own first steps with my business.

Describe their project management style, including communication tools and timelines.

We have been communication via email and we felt like they were dedicated to completing our website in a short time frame.

What did you find most impressive or unique about this company?

The way they create instructive videos for every step of the way. I think they found a cool automatized way to simple website building.

Are there any areas for improvement or something they could have done differently?

Not for the cost that this have been done.

BACKGROUND

Please describe your company and your position there.

To sell my paintings and prints online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

to design a website suitable for my purposes

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

because I didn't have financial support to pay for it

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

so from start to finish , web hosting , domain selection , theme hunting , developing the theme , and going live .

How many people from the vendor's team worked with you, and what were their positions?

2 . the person advertising their services , then they put me in touch with Sven . he consulted with me through the whole process

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Free Website Guys are great. We weren't sure if they were for real or not but they are. I'm useless with technology but they have helped me through each step of the process. I can highly recommend them to anyone who wants a website.

Describe their project management style, including communication tools and timelines.

it was awkward because I'm in a different time zone but I got used to it . Once I got over that it was fine . Generally their response times were good . Communication was good too . I had to learn some terminology but that was fine too.

What did you find most impressive or unique about this company?

They were good to their word .I was sceptical at first .

Are there any areas for improvement or something they could have done differently?

Maybe Video chat via a free platform , some things are hard to put into written communication .

BACKGROUND

Please describe your company and your position there.

I'm a freelance artist and I want to have a website to showcase my portfolio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

As I want to be more professional in displaying my portfolio on social platforms, I want to have an official site to showcase my work. Hence, I decided to hire The Free Website Guys.

What were your goals for this project?

My goal for this project was to build a simple and accessible website which allows people to read my portfolio.

SOLUTION

How did you select The Free Website Guys?

I found The Free Website Guys' post in a social group on Facebook. It was during the time that I was looking for a company to build a website, so it was the right timing. I decided to give them a try. To be honest, I did not know much about them so it was a risk-taking decision. It was a great decision after all.

Describe the project in detail.

The project is an arts website showcasing my portfolio. There are mostly Introduction, My Work and Contact details. Overall, it is supposed to be a simple website as I'm interested in Minimalism.

What was the team composition?

I was getting in touch with one person in the team most of the time. This was helpful as I found it reliable to let the person to guide my project. It involved communication between me and the other person that leads to the successful result today.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Currently I have not updated my site, but I think it is a successful website overall as I'm satisfied with the result.

How effective was the workflow between your team and theirs?

It was a great flow overall as we communicated mostly via emails. I also watched their tutorial videos which were informative that I found them pretty easy to follow.

What did you find most impressive about this company?

We found that the team was very patient and keen on helping us with this project. As someone who has zero experience in building a website, I appreciated their work. I was impressive with the cost of the service, which was reasonable for students.

Are there any areas for improvement?

I think the building stage could be shortened, but the extra time between steps were compulsory to rethink and rework the website (for me).

BACKGROUND

Please describe your company and your position there.

I and my partner are in the midst of starting up a new wine importation business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Free Website Guys guided us through the process of building our website. We hoped for a functional website by the end that we could easily change in the future.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

We found The Website Guys through a Facebook group. Loved the fact that they were very open and honest about how they can make websites for free, and how they take their commission (through affiliate links).

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sven and the team guided us through the process of picking a website host, template and all of the back end technical stuff.

How many people from the vendor's team worked with you, and what were their positions?

We mainly worked with Sven, the lead developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sven and the team have been a ray of light during our website-building journey. Neither myself or my partner are tech whizzes, and these guys have guided us every step of the way to create the perfect website for our new venture.

There was no techy language involved or out-of-reach jargon, just simple steps to follow. The best bit? We didn’t have to pay a penny. We’re thrilled with the end result, and wouldn’t hesitate to ask these guys to help us with any future projects.

Describe their project management style, including communication tools and timelines.

Our website was finished and complete within a month. It could have bee even quicker if we had chosen our template a little faster. Most communication took place over email.

What did you find most impressive or unique about this company?

Very quick, efficient and personalised service.

Are there any areas for improvement or something they could have done differently?

Not from our side!

BACKGROUND

Please describe your company and your position there.

I am an owner of a content development business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Website

What were your goals for this project?

To create an eye-catching, sleek, and informative free website that would market my services and tell my business story.

SOLUTION

How did you select The Free Website Guys?

They offered to provide me a free website since I did not have one. I accepted.

Describe the project in detail.

It was presented as a free WordPress website with additional work done on the back end with plugins, analytics, and other enhancements to maximize future use. I was relieved to have other theme options available to choose from. They provide updates on the work they do and walk you through setting up the site.

What was the team composition?

I communicated mainly with Sven on a regular basis for direction and exchange of information needed to get the site up and running.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a content marketing professional, I was initally excited to be contacted by the Free Website Guys! While I’ve created websites myself, it was a relief to be able to outsource much of this activity at a deep discount! Managing time and resources as an entrepreneur is important to me and their help has been invaluable. Now, I can focus on building my business with a stronger online presence that tells my story to my target audience. I did expect more work done on the front end but much of the content and specific design work has been left to me. This may not work for someone who is unfamiliar with creating websites.

How effective was the workflow between your team and theirs?

There was a lot of communication back and forth about what information was needed from us regarding our preferences. They also made recommendations to make sure I was happy with the end result.

What did you find most impressive about this company?

They seemed to know that I had an online presence that lacked a website. I highly appreciate that they contacted me during COVID. It was insightful.

Are there any areas for improvement?

I had asked for a number of design elements on the front end that weren't carried out but since I've created websites before, those are minor in comparison to the analytics and plugin enhancements that were added. They also only have a certain amount of time they can dedicate to each project, so I've taken that into consideration. Again, anyone that is unfamiliar with creating websites may struggle with this. Overall, I received the design I was looking for and need to make small adjustments to finalize it. It was still free and thats a huge plus!!

BACKGROUND

Please describe your company and your position there.

I own a small business, SunRei Cosmetics. I am currently the only employee, this leaves everything you could imagine up to me.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I have no idea how to create a website. I've struggled with build your own sites and cookie cutter sites, but nothing really performed the way I needed it to, and it was all so expensive. I hoped to create an aesthetically pleasure e-commerce shop, that could still handle order and all of my products and other plugins.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I needed web developers that wouldn't be breaking the bank, so The Free Website Guys were the obvious choice for me. I tried a few other site builders before them, but no one could really give me what I needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They started off the process by going over everything step by step, they gave me an idea for a time frame, and everything that I would need to do on my end. I selected a theme and they began doing their thing. They then had me pick apart what I liked and didn't like about everything, this was very helpful in personalizing my web page.

How many people from the vendor's team worked with you, and what were their positions?

My main point of contact was through the lead developer Sven. He was very polite and overall just a treat to work with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site, I finally had something functional that I could be proud of. This has saved me time and avoided the need for extra steps when fulfilling orders!

Describe their project management style, including communication tools and timelines.

The team gave me clear and accurate timelines, and met every one of them! They kept me up to date via email every step of the way. Work that might have taken weeks seemed to only take them a couple of days!

What did you find most impressive or unique about this company?

They built a gorgeous and yet still functional e-commerce website, I find that e-commerce can be a tricky thing to get the hang of. The communication between us was also phenomenal, as someone who knows nothing about websites, I felt as if I was learning while still always having a helping hand.

Are there any areas for improvement?

I think that the website turned out stunning, it was more than I could have every asked for, and the ongoing support from Sven and the team is unmatched by any other site builders i've worked with.

BACKGROUND

Please describe your company and your position there.

I'm a freelance copywriter.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The Free Website Guys built a functional, beautiful website for me for free. Their work was free; I only had to pay for a template and hosting, which was a lot more affordable than hiring a web developer.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I learned about them in a Facebook group. The cost was the main factor, but also their welcoming attitude from the very beginning made me feel comfortable working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They recommended the best templates, installed very useful plugins, cleaned out the clutter that was slowing down my website and made all the design modification I required, even when they were slightly more complicated.

How many people from the vendor's team worked with you, and what were their positions?

I was contacted by Catalina, who is on the Reviews Committee and who assigned my project to Sven. Sven is the Lead Developer. I also received explanatory videos from their colleague John. The videos were super useful and easy to follow.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I truly enjoyed working with The Free Website Guys. Their process was easy to follow, with very detailed instructions and prompt answers to all of my questions.

They knew exactly what to recommend based on my needs, and were able to make the exact changes I requested even if they weren't all that simple. They were also flexible and implemented some changes beyond design that will help protect my website and make it stand out.

Describe their project management style, including communication tools and timelines.

We communicated by email and they helped me ensure that the messages weren't going to the junk folder. They followed up with me regularly, even if I hadn't replied for a few days.

What did you find most impressive or unique about this company?

Their flexibility and dedication to quality results are really impressive.

Are there any areas for improvement or something they could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

I am a pianist/teacher. I offer piano lessons, both in-person and vitually, and also offer live music for special occasions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

building a new website

What were your goals for this project?

I needed a website that looked good and had plenty of content.

SOLUTION

How did you select The Free Website Guys?

I read about them online, then sent an application to request their assistance.

Describe the project in detail.

They use the latest tools and online platforms that are designed to assist people with little computer/website skills. They have set it up so that I can conveniently continue filling in my own information in a simplified way.

What was the team composition?

I corresponded with the lead developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am very happy with the result. Although there is still work for me to do before it's published, it is a great start and they gave me all the tools I need to complete it.  They also did all the difficult technical work to establish my site with great safety and analytics features and a host of other design components.

The Free Website Guys did a fantastic job! I am deeply grateful for all their help and expertise.

How effective was the workflow between your team and theirs?

very smooth. Their instructions and videos were easy to follow and they gave very timely responses.

What did you find most impressive about this company?

they were timely, courteous, skilled, organized, helpful and very generous with their time. They are truly top notch and one of a kind!! Great company! I highly recommend them.

Are there any areas for improvement?

no