The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I'm a freelance designer launching an online lingerie brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The development of my webstore.

SOLUTION

How did you select this vendor and what were the deciding factors?

The reasonable prices and excellent customer service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The Free Website Guys help me to design my shop website. I am really grateful because their instructions were very user-friendly, easy to follow, and to understand.

Sven was always willing to help me when I needed support with issues that didn't have much to do with the website itself, but with domains, and passwords. I really recommend TFWG because not only did I get a website, but I also got support and help during the process.

Even in difficult times when I couldn't answer quickly, Sven got back to me as soon as I replied and the effectiveness and quality of their work were amazing. They used several options for customizing my website, and all of them were user-friendly.

How many people from the vendor's team worked with you, and what were their positions?

Two people work with me: the recruiter and Sven, who contacted me via email.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I will launch soon to show some results. However, the site is stable to start selling online

Describe their project management style, including communication tools and timeliness.

their instructions were very user-friendly, easy to follow, and to understand. Sven was always willing to help me within two business days or less.

What did you find most impressive or unique about this company?

TFWG not only did my website, but I also got support and help during the process.

Are there any areas for improvement or something they could have done differently?

I'd say contacting through different social media to see the real people behind the screen to increase the level of trust.

BACKGROUND

Please describe your company and your position there.

We are a VA agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

The freewebsiteguys was so helpful in making our website absolutely for free! 

SOLUTION

How did you select this vendor and what were the deciding factors?

The budget

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website development

How many people from the vendor's team worked with you, and what were their positions?

Sven the dev lead is our main contact person and one other developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The turn around time was also quick with very less fuss. 

Describe their project management style, including communication tools and timeliness.

They are also very helpful whenever I have questions or special requests. Thank you so much again and I will be highly recommending your service!

What did you find most impressive or unique about this company?

The timeliness and free service were the unique part of the project

Are there any areas for improvement or something they could have done differently?

everything was great!

BACKGROUND

Please describe your company and your position there.

I am starting up my own e-commerce website for locally made clothing in the Philippines

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I won a competition for The Free Website Guys to build me a website for my e-commerce store.

SOLUTION

How did you select this vendor and what were the deciding factors?

They selected me! I randomly saw a competition to enter where the prize would be for them to build me a website and crazily enough I won. Before entering I researched if they were legitimate because it really seemed too good to be true, but it was real.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After they had chosen my idea, we spoke back and forth via email elaborating more on my idea and what I expected from my website. At every stage of the build they sent me videos for my part that I had to action such as choosing a hosting platform, domain name, if I wanted to use free or paid themes that they would build upon. Every step was clear, especially for me who has had little to no experience in building websites.

How many people from the vendor's team worked with you, and what were their positions?

The Lead Developer, Sven worked with me pretty much from start to finish, and assisted occasionally by his colleagues.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are very quick with communication despite the huge time difference - US/Philippines. In fact it was my own schedule that meant this project took longer than it should have.

Describe their project management style, including communication tools and timeliness.

Friendly, democratic style where they gave me options and recommendations

What did you find most impressive or unique about this company?

Their service was actually free, but the quality was so professional. The hosting and themes cost a bit but the labour of setting up the website was totally free. They didn't forget about me, especially when it may have seemed like I had forgotten about them.

Are there any areas for improvement or something they could have done differently?

None so far. I didn't have many expectations but I am very happy with the outcome so far

BACKGROUND

Please describe your company and your position there.

I'm a social media manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I hired them to build me a sustainable website that I could edit easily.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

I had a lack of budget and they had great reviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I filled out a form where I explained my business, what I needed. They kept me updated with videos on how to fill everything out. They helped me with pointing my domain.

How many people from The Free Webiste Guys team worked with you, and what were their positions?

I only spoke to Sven, the developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the Free Website Guys for sorting my website! I was super skeptical at first because websites can cost an arm and a leg, but I'm very pleased with the result. They kept me informed and updated the whole way through and even helped with my lack of technical knowledge! Thanks a lot.

Describe their project management style, including communication tools and timeliness.

Very communicative

What did you find most impressive or unique about this company?

Gave me a professional site that's easy to update.

Are there any areas for improvement or something they could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

Rollee is an API that gives access to employment and income data.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

TheFreeWebsiteGuys built our online website. We wanted to have a responsive landing page with a good design.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected the vendor thanks to a referral from one of our partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work: Building from 0 a WordPress landing page with all plugins, designs, and content needed.

How many people from the vendor's team worked with you, and what were their positions?

Direct interactions with the CEO and Developers from the team on the website building.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I'm really satisfied with the quality of their work.

Describe their project management style, including communication tools and timeliness.

* Clear and regular communication. * Regular email describing the advances of the project

What did you find most impressive or unique about this company?

Their ability to manage a project by giving constant feedback about the steps they reached impressed me a lot.

Are there any areas for improvement or something they could have done differently?

I appreciated their work and the different discussions I had with Sven.

BACKGROUND

Please describe your company and your position there.

We sell terrariums and other natural objects. I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We needed our first website. The objective was to have a nice and well designed website with e-shop included.

SOLUTION

How did you select this vendor and what were the deciding factors?

Well, to be honest what first catched our attention was that they work for free. During the process we've seen a great professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and made the backend configuration (Wordpress) of our website. They inform us at every step.

How many people from the vendor's team worked with you, and what were their positions?

We were in contact with Sven only, but developers were also working in our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We haven´t launch the website yet, but the job made is great.

Describe their project management style, including communication tools and timeliness.

They were very organized. They are giving permanent e-mail updates and are always available.

What did you find most impressive or unique about this company?

That they work for free.

Are there any areas for improvement or something they could have done differently?

Sometimes it would be great to have videocalls for example, but I understand this is not scalable for the structure they have.

BACKGROUND

Please describe your company and your position there.

I work as a Consultant for non-profits.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

I worked with The Free Website Guys to develop a personal website for my portfolio.

SOLUTION

How did you select this vendor and what were the deciding factors?

The offered to do the website development work for free.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They had a whole process designed that we followed together

How many people from the vendor's team worked with you, and what were their positions?

1 client facing person and a supporting team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am still working on the front end of the site

Describe their project management style, including communication tools and timeliness.

They had an excellent project management style.

What did you find most impressive or unique about this company?

Sorted, professional and kind.

Are there any areas for improvement or something they could have done differently?

May be add front end services for a fee

BACKGROUND

Please describe your company and your position there.

I am an Architectural photographer for LECIRMAGZ

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

create and set up my website

SOLUTION

How did you select this vendor and what were the deciding factors?

from friend

Describe the project in detail and walk through the stages of the project.

they explain everything that i need and give me the best option

How many resources from the vendor's team worked with you, and what were their positions?

myself

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to Sven and his team are really helpful and treat me patiently. The best thing is the really understand what you need and what you want. Hands down the best customer service I ever experienced.

How effective was the workflow between your team and theirs?

Perfect

What did you find most impressive or unique about this company?

they are totally helpful and responsive

Are there any areas for improvement or something they could have done differently?

over all great

BACKGROUND

Please describe your company and your position there.

Founder at a sustainable fashion creation company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

To set up a website in Wordpress

SOLUTION

How did you select this vendor and what were the deciding factors?

There was a post in a facebook group and I replied to it.

Describe the project in detail and walk through the stages of the project.

my projected was submitted, the evaluated it and choose it to work on. The process was clear and they communicated on each step and progress. The delivered product is beautiful

How many resources from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're happy with the beautiful website provided by this team. The clear communication during the complete process was also really great. I highly recommend them. Thanks guys!

How effective was the workflow between your team and theirs?

very effective

What did you find most impressive or unique about this company?

ability to work via e-mail and video info really well and deliver a great product

Are there any areas for improvement or something they could have done differently?

.

BACKGROUND

Please describe your company and your position there.

I'm a freelancer SEO specialist

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

They created my first website for free.

SOLUTION

How did you select this vendor and what were the deciding factors?

Actually they contacted me and offered me the opportunity of building my site for free. I could not say no. :)

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They created a website for me from scratch.

How many people from the vendor's team worked with you, and what were their positions?

One person (Sven), Lead Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I highly recommend The Free Website Guys! They are very professional and easy to communicate with. I really liked how they walked me through each step of my website creation process. I would definitely work with them again!

Describe their project management style, including communication tools and timeliness.

Great communication and client attention.

What did you find most impressive or unique about this company?

Their informal and efficient way of working.

Are there any areas for improvement or something they could have done differently?

No, not at all.