The Free Website Guys

BACKGROUND

Please describe your company and your position there.

I'm the founder of Ada's Online Agency. We are a Digital Marketing Agency for Coaches, consultants and course creators.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

We wanted to launch a website for the agency and we had a low budget for it.

SOLUTION

How did you select this vendor and what were the deciding factors?

The guys were recommended by another agency owner and because it was a reference we decided to give them the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Communication was a key factor, we communicate via email, they would always send reports about the progress and explanation videos for us to follow up, add the content, images and tutorials if we required any changes. We use WordPress for this project

How many people from the vendor's team worked with you, and what were their positions?

A project manager and another member of their team who will be doing the tutorials or answering our questions with explanatory videos

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was as expected. The theme we choose was adapted and the delivery was as they explained. We had to upload the content and the images following all their instructions.

Describe their project management style, including communication tools and timeliness.

Communication was crystal clear all the time, same with the timelines.

What did you find most impressive or unique about this company?

The way they communicate and reporting the project's progress was impressive.

Are there any areas for improvement or something they could have done differently?

I would love not to have done any image or content upload, or think about any design of the website as when changing the content there were some extra things that I had sorted. I would have paid the guys for doing that.

BACKGROUND

Please describe your company and your position there.

Not a company, just a personal project I am currently in the process of conceptualizing. It will be an arts and environment research blog and portfolio.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

Making my WordPress website.

SOLUTION

How did you select The Free Website Guys and what were the deciding factors?

Through a friend's recommendation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped me through the whole process, from web hosting to domain name , plugins and theme.

How many people from The Free Website Guys team worked with you, and what were their positions?

1, Sven. Not sure of his position

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did an amazing job and were very knowledgeable and professional.

Describe their project management style, including communication tools and timeliness.

Very organised, we communicated by email and they would always include educational content describing what they had done and how we could carry on maintaining the website afterwards. Always received answers within 24hrs.

What did you find most impressive or unique about this company?

They were so patient, professional and understanding. They are committed to making customers happy, even though the service is free on our end.

Are there any areas for improvement or something they could have done differently?

Perhaps giving an estimate of the price of website building so that people do not get overly excited by the "free" dimension of the building process and realise what other costs are linked to making a website (hosting, domain, theme, maybe further maintenance etc.). But this is minor because of course clients should also do this research by themselves.

BACKGROUND

Please describe your company and your position there.

I am a mental coach and the owner of my company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

Website creation.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found the post with the information about the company doing the free website and it seemed like a perfect coincidence for me at the moment.

Describe the project in detail and walk through the stages of the project.

The website creation. I got all the updates via e-mail, as well as the questions and details that I need to provide. Everything what I needed to provide for finishing the project was explained step by step via e-mails and videos, so it made the whole process very easy for me.

How many resources from the vendor's team worked with you, and what were their positions?

I got to communicate with one person, who walked me through the whole process, yet I know that more people were involved in the creation of my website.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website: kasiathecoach.com was created and should be launched with my content, soon enough for you to see the result.

How effective was the workflow between your team and theirs?

It was very effective. The communication was clear and guick and I got the effect I asked for.

What did you find most impressive or unique about this company?

Their communication and the fact that they helped me for free was extraordinary, which in the current situation was very important for me.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I'm a freelance filmmaker based in Berlin

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

Development of my website

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected them because they had a special offer and they proved to be very nice and capable

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped me with the design and technical aspects

How many people from the vendor's team worked with you, and what were their positions?

Several

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I now have a more effective website

Describe their project management style, including communication tools and timeliness.

The Free Website Guys are amazing. Super patient and friendly every step of the way.

What did you find most impressive or unique about this company?

They really know their business and helped me build a website that matches my identity as a filmmaker, my personal taste and the needs of my business. Highly recommended :)

Are there any areas for improvement or something they could have done differently?

I think everything went great

BACKGROUND

Please describe your company and your position there.

I am starting a new law practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

I needed a new website.

SOLUTION

How did you select this vendor and what were the deciding factors?

They came reccomended and were affordable.

Describe the project in detail and walk through the stages of the project.

The Free Website Guys walked me through the entire process of getting my website designed, up, and running!

How many resources from the vendor's team worked with you, and what were their positions?

I only communicated with one person, but a few developers worked on the site.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Free Website Guys created a crisp, professional website for my new law firm in just a few short weeks. I'm very happy with the finished product. After they completed the main website design, they provided step-by-step guides and helpful videos to point me in the right direction for uploading my content.

Moreover, they were able to make important tweaks to my website's mobile view and adjust backend settings to make the site more user-friendly. Through it all, my lead developer was extremely communicative and reliable, even more so than most paid-for services I use. I recommend The Free Website Guys!

How effective was the workflow between your team and theirs?

They communicated very well!

What did you find most impressive or unique about this company?

I was impressed by their free business model and their extremely reliable communication.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am a freelance artist working internationally on the sector of performing arts.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys?

For creating me a professional freelance artist website.

SOLUTION

How did you select this vendor and what were the deciding factors?

I saw the advertisement about the service on a Facebook page for artists and contacted the team.

Describe the project in detail and walk through the stages of the project.

After choosing the subscription/payment plan for hosting, I selected the theme and let the developer know about my needs and preferences. Then with good quality communication they developed everything and updated me about the process. Finally, I was left to complete the finished website with my content.

How many resources from the vendor's team worked with you, and what were their positions?

Initial contact person and 2 developers = 3 (as far as I know)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The final outcome is still not finished or published, but later on I would be happy to share some material.

How effective was the workflow between your team and theirs?

The workflow has been perfectly effective. Only my busy life was slowing the process down.

What did you find most impressive or unique about this company?

The team's flexibility what comes to the financial obstacles and my personal preferences.

Are there any areas for improvement or something they could have done differently?

Nothing specific comes to my mind.

BACKGROUND

Please describe your company and your position there.

I am the owner of this consulting firm. We provide consulting in the legal cannabis industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

After spending 10 years in the cannabis industry, it was been difficult transitioning to the main stream market

SOLUTION

How did you select this vendor and what were the deciding factors?

I trusted them. They were honest. Many other companies either treat you like you are stupid, or try to charge outrageous fees when they hear you are cannabis related

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website development

How many people from the vendor's team worked with you, and what were their positions?

Sven is absolutely amazing

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far, it’s perfect and they have held my hand every step of the way

Describe their project management style, including communication tools and timeliness.

Sven is patient, and understanding. I am new to website development

What did you find most impressive or unique about this company?

They are patient, honest, and trustworthy. I never felt rushed or that my needs were not listened to it valued They also work around the clock! Expect email updates at all hours !!

Are there any areas for improvement or something they could have done differently?

They are perfect in my opinion, looking forward to future work

BACKGROUND

Please describe your company and your position there.

Languages school

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

Creation of website

SOLUTION

How did you select this vendor and what were the deciding factors?

Professional

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Everything is online.

How many people from the vendor's team worked with you, and what were their positions?

Mainly one - one of the developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I'm happy. They helped us a lot. It's one's option to upload a lot of content or not or to finally develop the website or not.

Describe their project management style, including communication tools and timeliness.

Very clear, helpful, organized and professsional.

What did you find most impressive or unique about this company?

The organization.

Are there any areas for improvement or something they could have done differently?

Probably double check with customers the fact that they understand that content won't be uploaded for them.

BACKGROUND

Please describe your company and your position there.

We provide business development tools and I am the Lead Consultant

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

To help us develop our website

SOLUTION

How did you select this vendor and what were the deciding factors?

Through a referral and our referral's satisfaction with their service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Step by step guiding tools to help us develop our website and guide us on how we can tailor and manage it on our own.

How many people from the vendor's team worked with you, and what were their positions?

One

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not yet, but the walkthrough process was seamless with the Website Guys

Describe their project management style, including communication tools and timeliness.

Their communication was thorough and their time management was great!

What did you find most impressive or unique about this company?

Personalized and undivided attention

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

Academic career coaching. Founder and CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Free Website Guys, and what were your goals?

New website development

SOLUTION

How did you select this vendor and what were the deciding factors?

A colleague recommended The Free Website Guys and when I researched them they had great customer reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They provided detailed instructions from the beginning to the end of the project.

How many people from the vendor's team worked with you, and what were their positions?

One person worked with me, the Lead Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

At the project's completion, I was given a completely developed website.

Describe their project management style, including communication tools and timeliness.

We had regular email communication. The responses to inquiries were timely, generally within the same day as soon as minutes but no longer than 24 hours.

What did you find most impressive or unique about this company?

They gave me a professional site that is easy to use.

Are there any areas for improvement or something they could have done differently?

No improvements are needed to the process.