Excellent WebWorld

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of Focus, a productivity brand dedicated to helping others achieve their goals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We were looking for a developer to build our vision of a goal tracking app.

What were your goals for this project?

We wanted a productivity app that set users up for success and provided tools for them to achieve that success.

SOLUTION

How did you select this vendor?

Mayur (CTO, Excellent WebWorld) reached out to us, and his communication was impressive.

Describe the project in detail.

After discussing details for the app, Excellent WebWorld built the mobile application.

What was the team composition?

We worked with Mayur and Gunjan (Project Coordinator, Excellent WebWorld).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent WebWorld developed a well-built application. During our first month on the Play Store, we achieved a significant number of downloads and 4-star ratings. Their team didn’t stop working until all obvious bugs were fixed.

How effective was the workflow between your team and theirs?

I received constant support and service from Mayur and Gunjan. There was frequent communication through phone calls and chats. Gunjan provided progress updates, so we were aware of what was going on. Their team gave suggestions and feedback for our app to make it better. Excellent WebWorld was engaged and motivated throughout the entire process.

What did you find most impressive about this company?

I was blown away by Excellent WebWorld’s involvement throughout the project. Their team worked as if the app was their own. They provided a phenomenal service.

Are there any areas for improvement?

No, none that I can think of. We were satisfied with Excellent WebWorld.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a business services company that provides small and mid-size businesses and government organizations with internet related services and applications.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We needed software development related to different CMS systems (i.e., Drupal, WordPress) and development frameworks.

What were your goals for this project?

We strive to service our customers with high-quality websites and solutions at the lowest possible cost.

SOLUTION

How did you select this vendor?

We have a long-term relationship with Excellent WebWorld; they’re our standing web development partner.

Describe the project and the services they provided in detail.

They do web development on platforms like Drupal and WordPress and app development with Codeigniter and Laravel.

What was the team composition?

We mainly deal with the Excellent WebWorld’s directors, who manage their teams. This works best for us, as we have one contact with whom we discuss our projects.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We see Excellent WebWorld as one of our strategic partners in development. We trust them with some of our key projects. Quality is key, for us, and Excellent WebWorld always delivers.

How was project management arranged and how effective was it?

We have our own systems in place for project management and quality assurance. As a partner, Excellent WebWorld has access to these systems.

What did you find most impressive about this company?

Excellent WebWorld always delivers quickly and on time. Even during busy periods, their deliverables meet our customers’ high expectations.

Are there any areas for improvement?

No, not that I can think of at the moment.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a ridesharing app, TESLUXE.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

I needed them to design and develop native Android and iOS mobile applications, including frontend and backend design.

What were your goals for this project?

I needed a platform to connect with my customers efficiently. The UI/UX design of the app was my main concern. I wanted elegant design with effective functionality.

SOLUTION

How did you select this vendor?

Excellent WebWorld responded immediately to my request for a quote and I was impressed by their enthusiasm.

Describe the project in detail.

The app incorporated some major features such as variable price rates, the ability to add gratuities at any time, and driver requests for gratuities. The driver and user can call each other through the app without exchanging phone numbers.

What was the team composition?

I was assigned a project manager, a designer, an agile team of developers, and a business analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am completely satisfied with the outcome. One of my concerns was passenger management, but the team managed multiple passenger requests smoothly.

How effective was the workflow between your team and theirs?

The project manager handled the entire project so smoothly that I didn’t have to explain anything. He was aware of the latest technology trends and market trends and made suggestions for the app. The team understood my ideas and developed the assigned roles based on that.

What did you find most impressive about this company?

They provide excellent quality of deliverables and cost efficiency. I loved their team coordination and communication skills.

Are there any areas for improvement?

No, I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

I’m the founder of a mobile app startup called Washing K. We seek to simplify the laundry process for everyone and transform the most boring chore of the day.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

The Excellent WebWorld acts as our technology partner. I hired them to build a hybrid iOS/Android app for my laundry business in addition to a responsive website.

What were your goals for this project?

I wanted the app to be convenient for users, offering a one-tap solution for all of their laundry needs.

SOLUTION

How did you select this vendor?

While searching for mobile app developers, I found them through their website and got in touch with the sales team.

Describe the project in detail.

The project consists of a hybrid mobile app and a responsive website that uses Laravel on the backend. The app caters to two user groups: the customer side and the service provider, or “helper” side. With the app, customers can create orders, schedule pick-ups in advance, check their order history, make payments, and file complaints. On the other hand, helpers can accept or reject pick-up requests and have online wallets. They’re also able to charge fees for pick-ups that are beyond the delivery radius.

What was the team composition?

We worked with a web designer, a project manager, and two front- and backend developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re about to officially launch the app in Hong Kong and China, so we don’t have any metrics yet. However, we’ve seen promising feedback and are confident that everyone will love our product.

How effective was the workflow between your team and theirs?

I liked the workflow, and everyone was passionate and enthusiastic. The business analyst team understood my requirements and suggested the best methods and tech stack to improve my app. They also sent daily progress updates.

What did you find most impressive about this company?

They’re a young team with a creative approach. At each stage, they leveraged their past experience and knowledge to introduce interesting elements.

Are there any areas for improvement?

While I admit that I added a few items at the last minute, I would’ve appreciated a slightly faster delivery.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an IT services company in Saudi Arabia

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

They developed iOS and Android apps for two catalogs. One was for a company in the health industry, and the other was for the hospitality industry.

What were your goals for this project?

Both apps were designed to generate income by selling subscription services to their target constituency.

SOLUTION

How did you select this vendor?

We reviewed several vendors and ultimately selected them for this project.

Describe the project in detail.

They developed electronic catalogs for both of these projects. They added functionality that awards discounts to subscribers.

What was the team composition?

We had a project manager who oversaw one designer, two developers, and a QC specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was completed on time, and the number of downloads gradually increased as marketing efforts improved and the number of subscribers grew. 

How effective was the workflow between your team and theirs?

The workflow was very effective. The project manager was easy to deal with and made helpful suggestions to make the app more useful. We communicated through Skype on an almost daily basis. 

What did you find most impressive about this company?

Their staff is friendly, knowledgeable, and helpful. They are committed to delivering quality products in a timely manner and are open to changes in scope.

Are there any areas for improvement?

No. I like dealing with their management, and they resolve almost every issue in a very timely manner.

BACKGROUND

Please describe your company and your position there.

I’m the founder of PicknGo Pvt Ltd. It’s a transportation application that offers a reliable cab booking service in Sri Lanka. We’re in competition with Uber and Grab, but our service is locally focused.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

I needed a technical partner to build iOS and Android versions of the app, as well as a responsive website.

What were your goals for this project?

We wanted a cab booking app with a variety of features to offer optimum convenience and a seamless experience for riders. Ideally, our platform would eliminate long wait times and the need for pre-paid taxis.

SOLUTION

How did you select this vendor?

I found their website and reached out. They seemed like the best option for app development, so I requested a quote for the project.

Describe the project in detail.

Excellent WebWorld created a customer-facing version and a driver-facing version for iOS and Android devices, and both versions interact easily. All user information is stored in the cloud. The customer version offers real-time navigation, online payment options, and ridesharing capabilities. Riders can also book more than one cab at a time. The driver version allows users to accept or reject ride requests, manage their online wallet, and make special pickup charges for far-away riders.

What was the team composition?

Initially, we worked with a project manager, a designer, two frontend developers, and one backend developer. We soon transitioned to three developers on the frontend and two on the backend.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our app has replaced traditional taxi services in Sri Lanka, offering our community a much more affordable way to travel. Our users are impressed by the app’s functionality and level of security. They can book a taxi from anywhere without worrying about the safety of their data. Everything is digitized and stored in business reports for us to use to analyze our efficiency.

How effective was the workflow between your team and theirs?

Their team is excellent. They follow an efficient approach. They understood my requirements and checked in at every stage, sharing their progress to make sure they stayed on the right track.

What did you find most impressive about this company?

They’re good listeners. They made sure they had a full understanding of my vision before they started building it.

Are there any areas for improvement?

They could improve their real-time testing capabilities. They can test the newest mobile devices, but we also need to be able to test on older models. Not everyone can afford the iPhone X.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Remote PoS, a point of sale system and mobile app for restaurants, cafes and small and large retail shops. Customers use the app on smartphones while vendors use a version for tablets (iPad).

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We needed someone to build the app system.

What were your goals for this project?

I wanted to develop a retail PoS system for small businesses that would eliminate the need to use expensive computers and machines for billing. I also wanted customers to be able to order products online.

SOLUTION

How did you select this vendor?

I found their website while searching for the best app development company and sent an inquiry for a quote.

Describe the project in detail.

Initially, I wanted to have two separate solutions for customers and vendors, but Excellent WebWorld suggested I use a single app instead. They developed it for both smartphones (customers) and tablets (vendors) and then built a website with an admin panel and a backend that supports the app.

What was the team composition?

Originally, they assigned us one designer, one project manager, two frontend developers, and one backend developer. Later we asked for another frontend developer and a second backend developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our customers love the secure, feature-rich mobile app, which allows them to explore stores from the comfort of their own homes. The system also helps vendors reduce the ever-present costs of billing software. Additionally, all the data the app gathers is stored in the cloud, which makes generating reports fast and stress-free.

How effective was the workflow between your team and theirs?

They have excellent and supportive project managers who understood and discussed our requirements at every phase. We were kept in the loop the entire time.

What did you find most impressive about this company?

I loved their passion for technology and market trends. They always suggested something much better than whatever I had in mind. They clearly wanted my app to succeed against the other PoS systems on the market.

Are there any areas for improvement?

They could work a bit on their timing, but I understand that quality work takes time. I have no major complaints.

BACKGROUND

Please describe your company and your position there.

I'm the founder and CTO of a mobile app company called Aromascense. Our app provides inventory management and recipe collection for people who use essential oils.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We hired Excellent WebWorld to develop native iOS and Android applications, as well as a PHP web application for backend administration.

What were your goals for this project?

We needed to complete our project by September 2018 to launch the app at an industry convention.

SOLUTION

How did you select this vendor?

My team searched online for vendors and considered proposals from three different companies. We chose Excellent WebWorld because their proposal was the most complete and professional. They were also the only vendor that included a PHP-based UI in their proposal. That ease of communication gave us confidence that this project would succeed.

Describe the project in detail.

We provided wireframe documents and an application flow. They prepared a database schema and screen layout mock-ups. We had several rounds of revisions before approving them.

They developed the Android app first, then the iOS app and the admin website. The team resolved defects as we approached our launch date and released both apps in a stable condition. They also offered defect resolution at no additional charge for 60 days after user acceptance testing and final signoff.

What was the team composition?

They initially assigned a project manager. Early in the project, they connected us directly with a technical manager to work through details more efficiently. We still work with our technical manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We met our deadline and had a successful launch. Within six weeks of our launch, we had over 500 users and the feedback was overwhelmingly positive. Many people commented that the user interface was intuitive and pleasant, so their UI designer did a fantastic job. We receive many many five-star reviews in both app stores.

How effective was the workflow between your team and theirs?

Excellent WebWorld provided a customer communication portal, but it wasn't effective since we posted messages on a general project feed and not to specific individuals. Communicating over Skype was much more effective. They're currently enhancing this system.

Although the time change was challenging, they were extremely flexible. We met in the morning, which was sometimes late into their evening. Communicating with them was easy.

What did you find most impressive about this company?

This was a collaborative experience. I was impressed by their expertise in such a large number of technology platforms. It's difficult to communicate with some off-shore teams, but I was extremely impressed with the clear, professional communication I received from Excellent WebWorld.

Are there any areas for improvement?

They didn't initially have a concise solution for tracking the status of defects and changes, but we worked out a system using Google Sheets. I believe they are implementing new solutions now.

BACKGROUND

Please describe your company and your position there.

I'm the lead iOS developer at a company the provides iCBT solutions. We are based in Stockholm, Sweden.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld, and what were your goals?

We were in contact with several companies to help us develop an Android app in Flutter. EWW was by far the best alternative of these. The goal was to make an Android app in Flutter and use the design from our current iOS app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for app developers with proven experience working in Flutter. EWW:s portfolio and excellent terms of the contract was the main reasons why we chose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started by going through the design and functionality of existing iOS app thoroughly. We discussed what features could be removed and what deign elements we needed to provide. We then decided on a set of project milestones and which features should go in each milestone.

Since we already have a working iOS app, the scope of the project was limited to create an Android app. We decided, after discussing it with EWW, that Flutter was indeed a good solution to use. We also discussed what kind of frameworks to use etc.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned to the project. We had contact with him and mostly the lead developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is just recently published but in general we have received very good feedback and only a handful small bugs. In general, the code we received after each milestone had been received was very good and easy to go through and understand.

Describe their project management style, including communication tools and timeliness.

Most of the communication was done via Slack or video calls via Google Meets. Every week we had a scheduled meeting to discuss the current progress, issues and blockers. They were always quick to reply even though we are not in the same time zone.

What did you find most impressive or unique about this company?

EWW was very easy to work with and we are very impressed with the final delivery of the product. The project management was very good and together we found good ways to work around problems and quickly change the current task if there was a blocker. We also appreciated to be able to talk and work directly with the developers when we were discussing technical details.

Are there any areas for improvement or something they could have done differently?

A very successful project and we are super glad we chose EWW to help us finalize it.

BACKGROUND

Please describe your company and your position there.

i am the founder of Canteeny App in Kuwait and the GM of it

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld, and what were your goals?

Our company was created before 3 years and we decided to digitalize our business as its linked to the educational community so that we contacted Excellent WebWorld company.

SOLUTION

How did you select this vendor and what were the deciding factors?

we selected Excellent WebWorld Company from an advice that a friend gave it then we looked to their profile and we contacted them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

our application about digitalizing the sales of the schools canteens.

How many people from the vendor's team worked with you, and what were their positions?

we had at the beginning 8 persons and then 3 developers and programmers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

once we launched the app we had about 1400 users which is a very good number here in Kuwait. specially we used it initially on 1 school.

Describe their project management style, including communication tools and timeliness.

Everything was so professional and accurate.

What did you find most impressive or unique about this company?

i never expected that they will make it easy for us as our contacting was all the time overseas the made the way of building the app so smooth and simple.

Are there any areas for improvement or something they could have done differently?

yes the Dash board and the user experience when we got the users feedback.