Excellent WebWorld

BACKGROUND

Please describe your company and your position there.

I am the Chief Executive Officer at Swifters Limited.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We were looking for such a company who can develop our project with keen accuracy. As we were building a product that is a mobile application for chronic disease management. So, we hired Excellent WebWorld so this project.

What were your goals for this project?

Our main aim was to develop an app for patients suffering from Chronic Obstructive Pulmonary Disease (COPD). The developers at Excellent WebWorld built our project exactly as we wished to. The exactly got our aim and built a user-friendly application.

SOLUTION

How did you select this vendor?

Well, I was researching online and was going through various blogs related to healthcare. And that’s when I came across one appealing blog which impressed me. Later I connected the sales rep of Excellent WebWorld to get more information for my project. So after deep thought, I chose this vendor as they not only just understood my aim but even gave their suggestion to make my project more appealing. My conversation with their sales team was really good and from the first conversation itself, they were really transparent with their thoughts.

Describe the project in detail.

The project was based on developing an application that can help the users to fight against the COPD. Our project includes various blogs and tips that can help the users to live a healthier life. The application is like a user can get every detail about their lung health once they provided the needed information in the app. Further, users can even check the live graph of their heart rate with this application. The application was developed from scratch by the Excellent WebWorld. The flow they maintained is my application was just seamless. It is a complete user-friendly app.

What was the team composition?

The project is completed and is running successfully. The team composition for my project was like 3 Back-end developers, 2 Android as well as iOS developers, 2 Front-end developers, and a QA. With that, we even had many conversations with the CTO.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, as I said before the project is running successfully and the users are really impressed with the application. Hence, Excellent Webworld had met my need.

How effective was the workflow between your team and theirs?

The best here was, many times the CTO would personally connect us and share the work progress. Even every module was almost completed on time and the updates were shared regularly.

What did you find most impressive about this company?

The most amazing thing about the Excellent WebWorld was at every stage they have provided us suggestions they felt to implement in my project. They always came up with the ideas to make the project a unique one. All these things helped my project to be more unique and user-friendly one.

Are there any areas for improvement?

We really don’t find any area they need to improve. Everything went smoothly.

BACKGROUND

Please describe your company and your position there.

I’m the Chief Executive Officer at Imperial I.T. Services headquartered in Ghana.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We were looking forward to develop a mobile application for Android as well as iOS platform. We were looking for a company with the capability to build an innovative as well as user strategized application. And that’s when we came across Excellent Webworld.

What were your goals for this project?

Our main goal was to provide flexibility to our target audience whenever they book tickets for the movies. We wanted to digitize the entire ticket booking experience and also provide some unique features that no other online ticket booking app has done till date. The fact is that Excellent Webworld did exactly that for us and that too really well.

SOLUTION

How did you select this vendor?

Well, I was going through various blogs on mobile app development and found one informative blog. Later I contacted a sales rep from Excellent Webworld and was really impressed by the demos given by them. The communication with their sales team was very transparent. They were so friendly and explained to me every detail about the application, technical as well as non-technical.

Describe the project in detail.

The whole project was about developing a movie ticket booking mobile app with a few innovative features. The application was developed from scratch. The flow of the app was like users can browse through the app and get information about the various show timings on the current as well as upcoming days. Further, users can book tickets as per their requirements. The unique approach was that we also built an app for the theater owners to manage earnings and handle staff.

What was the team composition?

In the team, the company assigned us 2 Android developers, 2 iOS developers, 1 QA tester, 1 Backend developer, and 2 Frontend developers. One thing I really liked was that the CTO of the company personally used to take the feedback for the application. The level of dedication towards customer satisfaction from the CTO to junior developer is really commendable.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, the project is now successfully running and we are even getting good user engagement. In short, the project met all the criteria we have thought for.

How effective was the workflow between your team and theirs?

Their team was really flexible in working with ours. And the best thing was that they used to update us after every phase. We never had to rush to them for updates. Especially at the time of installation, the process went very smoothly between the two teams.

What did you find most impressive about this company?

The most impressive thing about them is that they are not just here to do business but also provide beneficial suggestions to their clients in every aspect, even the ones that they may not be concerned about. They worked dedicatedly on our project and came up with our expected outputs. They developed my application with such innovativeness that the results speak for themselves about the success of the app.

Are there any areas for improvement?

Their coding is amazing and designing is marvelous, so nothing to complain about as per their technical skills. Although, there was a very minor issue of communication in the beginning of the project, but they solved the issue within a week of me raising a complaint.

BACKGROUND

Please describe your company and your position there.

Maydell Business Systems is a IT business solutions provider. We working mainly with small & mid enterprise businesses to analyze their business challenges and develop technical solutions for these challenges. MBS also designs in-house for use by multiple businesses in a specific industry to solve common business challenges. While Gamber is the third project we have engaged EWW, we were pleased with the delivery of the previous 2 projects and continue to receive excellent development services from the entire team at EWW.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We Engaged EWW in the software development of our solution. They have been very instrumental as well in providing ideas and solutions that would make our product exception and function as intended. In this regard, their responsibilities are in delivering a software platform as designed, software documentation and facilitate post implementation support.

What were your goals for this project?

The goals of the project is to deliver a functional software platform that is professionally developed, documented and implemented.

SOLUTION

How did you select this vendor?

We have engaged other development companies in the past. Through our experience, it was about time we sourced another development partner and through the review of EWW experience and profile, we were convinced they were a capable partner. Our experience with them over the last two projects have not been disappointing and we do not regret our decision to engage them.

Describe the project and the services they provided in detail.

The project involved development of a mobile application platform complete with a mobile app, back ends, and a website. We provided EWW with out solution requirements in a high level which they were able to offer an excellent offer price for the work. We then engaged continually in developing the solution at the design stage. They have been very accommodative and quick in implementing some of the changes we have recommended through the development process which we find very collaborative.

What was the team composition?

We feel we have the full attention of the entire EWW team and we access to communicate to everyone. They are also always ready to listen and attend to our requirements despite being in different timezone.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is still in development and we look forward to launching the solution in the market. With the expertise EWW has offered, we believe we will have an excellent product for the market.

How was project management arranged and how effective was it?

Project management was excellent. The level of transparency, communication, collaboration, and efficiency is exceptional. We are pleased so far to how well the team continues to manage the project and engage us through every step.

What did you find most impressive about this company?

We are most pleased with EWW level of customer service, developers ability to deliver what is requested in a timely manner and their professionalism in managing the project.

Are there any areas for improvement?

There are not specific areas I would recommend at the moment. I would recommend that the team works on understanding the customer market the solution is being developed for. While this does not necessarily affect the quality of work delivered, it eases the engagement process with engineers to understand the business perspective to some technical requests.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a logistics startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excellent WebWorld?

When a person needs to move their goods from one place to another, it’s often difficult for them to find a truck that offers service nearby. We came up with the idea to build an Android mobile app that would solve this problem by bringing both the customer and the driver onto a common platform.

SOLUTION

What was the scope of their involvement?

They developed our Android app from scratch. We gave the team our requirements and they took the time to understand them and get clarification when needed. The mobile app has two parts: one for the driver and one for the customer. When the customer has a need to move his goods from one place to another, they might be looking for a mini-truck of different capacities.

Based on their needs, they first fill out an application, designating whether it is for personal or business use, along with other specifications. Once they submit the request, it will send out to the drivers on the platform. The core product is done and they’re supporting us whenever we need it now.

What is the team composition?

I work with one project manager, one designer, 2–3 developers, and one tester. The main point of contact is always the project manager.

How did you come to work with Excellent WebWorld?

I looked at multiple companies. Excellent WebWorld had good experience in building mobile applications and working with startups. They also had worked on a similar product. Above all that, their pricing was really good.

How much have you invested with them?

 We have spent $22,000.

What is the status of this engagement?

We started working together in May 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve met all the requirements of our project.

How did Excellent WebWorld perform from a project management standpoint?

Project management is good. They keep us informed of each and every aspect right from the start using a project management tool. They are always quick and responsive.

What did you find most impressive about them?

They listen and understand the customer requirements, and ensure that all the requirements are met. They’re responsive to questions and fix issues quickly. I never feel like I’m dealing with an external partner.

Are there any areas they could improve?

They could use a better project management tool.

Do you have any advice for potential customers?

Be receptive to feedback from their development team. They have worked on many projects like this and have a lot of great insight to share.

BACKGROUND

Introduce your business and what you do there.

I own a small consulting company called Hughes Design, which I’ve run for 18 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excellent WebWorld?

When I started my firm, I needed a partner to support tasks. I couldn’t afford to hire a company on a U.S. rate and required an outsourced partner.

SOLUTION

What was the scope of their involvement?

Excellent WebWorld worked on several projects for me including WordPress web development, troubleshooting, and prototype building. They also developed an iOS and Android inside sales app for one of my clients. While I designed the platform, they built the product from scratch.

First, we put everything in the open. I showed them some screens and discussed the necessary functionalities, providing their team with an idea of the platform’s look and feel. Following the guidelines, their team developed a photo upload feature that integrates with a custom web-based CMS.

They built the app to allow a user’s sales force to compare product placement as well as pricing at retail locations while in the field. Representatives can take notes and photos to upload onto the platform, which is captured by the CMS. Administrators can check, retrieve, and respond to results.

Excellent WebWorld has been supporting the app’s OS for three years now, which means it’s time for a revision. I’m back in discussions with their team about adding features including a journal.

What is the team composition?

We’ve usually worked with one main person, but also two other guys.

How did you come to work with Excellent WebWorld?

I’d worked with an Excellent WebWorld teammate at a different firm previously. The first time I reached out to him was for a project that didn’t fit the company’s skillset. He had started Excellent WebWorld by the time I began working on a different project.

How much have you invested with them?

We’ve spent about $15,000 to build the app.

What is the status of this engagement?

Currently, we’re discussing changes to the app and have been collaborating periodically over the past ten years. Whenever I’m overwhelmed, I ask Excellent WebWorld to help.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The goal of the project was to create a sales baiting platform. The app allows users to know how their product is displayed and priced in different retail outlets. They’re not only getting photos but also other feedback such as if a sales representative asked questions or offered assistance in holding a retailer accountable. Our client is extremely happy with the app. They called with a request to expand the program.

How did Excellent WebWorld perform from a project management standpoint?

I’m really happy with their project management. The difference in language was not a barrier to collaboration. I’m suspicious when a partner develops a product in the middle of the night so Excellent WebWorld has delivered work at times compatible times. Expectations have always been met.

What did you find most impressive about them?

I’m impressed with their communication skills. We use the phone or Skype by Voice because it's good to have multiple methods of communication. I don’t have to prompt them for information. Rather, Excellent WebWorld comes to me. I’m always getting updates about the project. Usually, their team responds to my inquiries by the time I wake up in the morning.

Are there any areas they could improve?

I don’t have anything negative to say about them. If I did, I’d probably be finding somebody else. We had some issues when our teams were learning the expectations for both the partnership and the deliverables. The instances were minimal, which is why I really can’t recall what happened.

Do you have any advice for potential customers?

First, get your ducks in a row. Have a strong project vision then reach out to Excellent WebWorld. Communicate expectations and goals clearly.

BACKGROUND

Please describe your company and your position there.

Local on demand taxi transport company linking clients and drivers in Tanzania. I am a co-director.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

App development for iOS and Android, Website development, Backend website.

What were your goals for this project?

To develop a world class on demand app in the market. This has been achieved.

SOLUTION

How did you select this vendor?

Online search of the best app developer companies - comparing experience, prices and customer service. The selected vendor came out as the best vendor to work with.

Describe the project in detail.

Development of on demand app together with a backend website. The app is accessible through Android and iOS and avaialble in two languages - English and Swahili.

The app has push sms, wallet and mobile money transfer systems integrated allowing drivers and passenger to make payments, do top up and conduct transactions online. All key features including book later, directions, hold trip, tips requests and payments, trip records are included in the app giving users user-friendly experience.

The backend systems gives an opportunity to control both the app and the companies website - which is CMS. Other features in the backend include user management, vehicle management, booking management, reports, among others.

What was the team composition?

Lead expert and a team of experts working on iOS app, Android app, backend, and the website. Whatsap group was established as a means of communication between us to ensure smooth execution of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

High quality app that suits our plan . High quality website and user-friendly backend portal.

How effective was the workflow between your team and theirs?

Very effective especially with the use of Whatsap group. The response from the vendor has been quick and positive even after the completion of the project.

What did you find most impressive about this company?

I appreciated their expertise and customer service as well as their patience and value for our money.

Are there any areas for improvement?

Prior information and advise should be given to clients especially for features that should be integrated in the first place to avoid future development as it happened in our case where we are now engaging the company to develop a feature to support background reading of data. This should have been known before as developing this now delays the start of our business and disrupts our plans.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of One Team America. We work with high schools in Minnesota to analyze and implement solutions to meet their fundraising needs for sports programs and activities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excellent WebWorld?

We needed to develop an app based on our designs and requirements that allows high schools to sell sports passes, giving buyers access to local business deals in the participating community. 

SOLUTION

What was the scope of their involvement?

Excellent WebWorld developed an app that acts as a deal-locator, giving buyers of high school sports passes the ability to attend events and access local deals from participating businesses. We provided detailed user stories, requirements, and most of the design work, while Excellent WebWorld provided full development services and some additional input regarding features. They built the cross-platform mobile app for both iOS and Android, along with a website to complement it.

What is the team composition? 

We initially worked with a sales representative, but our main point of contact was Mayur (CTO, Excellent WebWorld), who I probably spoke to a couple of times a day. He managed any other developers working on our project as well. 

How did you come to work with Excellent WebWorld?

We found them through a Google search for local vendors and since they had a rep in our area, we came across their company and positive reviews on Clutch. Based on their ability to meet our timeline, as well as testimonials from their previous clients, we decided to give them a shot despite their offshore location.

How much have you invested with them?

We invested about $20,000 for both the web and mobile app.

What is the status of this engagement?

We worked with them from May–June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We just launched the app yesterday, so we don't have any metrics to report yet. However, we're extremely happy with the quality of their work overall–everything on the app works great. Even though their services are significantly cheaper than other vendors in the U.S., it didn't translate into a sacrifice in quality. 

How did Excellent WebWorld perform from a project management standpoint?

The CTO was in daily communication with me, even over weekends when necessary. Their time zone difference actually worked in our favor, allowing the app to be developed faster since they were able to incorporate our feedback or any change requests before we came back into the office the next morning. 

What did you find most impressive about them?

Their technical expertise set them apart; there was never a request that they couldn't complete. They delivered a very high-quality product that incorporated all of our feedback very well, delivering ahead of schedule and at a competitive rate. 

Are there any areas they could improve?

Not really. The relationship was a perfect fit for me.

Do you have any advice for potential customers?

They're not as formal as some of the companies in the U.S. The way they outline their proposals and payment structure, for example, is more casual than others I've dealt with, which I actually preferred. As a very hands-on founder, I like to know what's going on at all times and be very involved, so their approach worked well for me, but it might be a slight adjustment for others. 

BACKGROUND

Please describe your company and your position there.

I’m the chief creative officer and co-founder of Gaudete Development Creative Digital Media.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We tasked Excellent WebWorld to help us create a unique, mobile cannabis app where Missouri residents could participate as growers, physicians, dispensaries, and patients. This would serve as an informational hub where they could find out information about one another’s services.

What were your goals for this project?

Our first goal was to develop this app as quickly as possible to be at the forefront of the legal medical marijuana industry in Missouri. Our next goal was to bring more work for us and Excellent WebWorld, as there are many businesses connected with our app that will need our services.

SOLUTION

How did you select this vendor?

This is the second App that Excellent WebWorld has done for Gaudete Development. We were referred to them by a good friend for whom they had worked before. Word-of-mouth and their excellent reputation were the main factors in choosing them.

Describe the project in detail.

Excellent WebWorld developed our cannabis information hub app, MOCannaHub. We explained our vision for what functionality we wanted to the team. As creative directors, we provided many of the initial graphics, and the team made them come to life through their coding and development.

 The app enables users to find dispensaries, learn how to become a medical marijuana patient, find physicians, discover the latest cannabis findings from around the world, and much more.

What was the team composition?

My business partner and I worked closely with Excellent WebWorld's Mayur Pachal (CTO, Excellent Web World), and his development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Internally, we were impressed with how responsive and detail-oriented their team was.

We are just in the process of launching as I type this review. I will be more than happy to update this review when we have some logistics to share.

How effective was the workflow between your team and theirs?

The workflow between our teams was fantastic. The Excellent WebWorld team were responsive, organized, team-oriented, and kind. We shared lots of laughs and had a great time working on this exciting project.

What did you find most impressive about this company?

Despite the immense pressure, and at times lack of responsiveness with business partners, Excellent WebWorld made the process very enjoyable. It was genuinely a pleasure to work with such passionate people who take great pride in doing excellent work.

Are there any areas for improvement?

No, we have zero complaints.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Zimmermann & Heitmann in Germany. Besides my other businesses, I help people searching for developers to find the best developers from outsourcing companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

I’ve been working with Excellent WebWorld for quite a long time now. We’ve worked together on several websites and mobile app development projects. Some of our major projects over the years were to create a school management app and to set up an entire digital store, mobile app, and admin dashboard.

What were your goals for this project?

Every project is different, so their goals are also different. All I can say is that the experts at Excellent WebWorld have never disappointed my clients or me.

SOLUTION

How did you select this vendor?

I was looking for a dedicated website developer on a service bidding portal when I saw their profile. I sent a query request, and we talked and began work within 24 hours.

Describe the project in detail.

Rather than explaining all the projects we’ve worked on (which would take quite a lot of space here), I’ll describe a couple of significant projects. Zalak (CMS Project Manager, Excellent WebWorld) created the school website and supervised the app development portion of the project. Most recently, Excellent WebWorld created a website for my own startup, an online photo frame store.

What was the team composition?

I don’t have to talk to the whole team; instead, my meetings are with the project manager, whom I give all my ideas and suggestions to. She, in turn, works them out with my assigned development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Every project I’ve given Excellent WebWorld has been returned with all the criteria met, plus a bit more that improves on the initial idea. Most of the projects we’ve done together are still active for maintenance, support, and regular updates.

How effective was the workflow between your team and theirs?

They have a very excellent communication channel that keeps me aware of the workflow. It’s impossible for you to feel left out. Requirement-wise, they deliver everything my clients’ ask for on time.

What did you find most impressive about this company?

Beyond just doing business, Excellent WebWorld is dedicated to making something new and amazing and unique. They’ve also offered many beneficial suggestions that improved our projects. The best thing about Excellent WebWorld, however, is that they're very advanced in their process, only working with the most recent technologies and methodologies.

Are there any areas for improvement?

Nothing that I can think of. My clients are happy and have come back to us for many other projects, so they’re doing a pretty good job.

BACKGROUND

Please describe your company and your position there.

I am the owner of a travel agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

I hired them to design and develop a mobile application for my startup. I needed frontend and backend development.

What were your goals for this project?

I wanted an app that would offer accommodations, travel sources, and information to tourists who visit New Zealand.

SOLUTION

How did you select this vendor?

I found them on Clutch and I was impressed with their design skills. I visited their website, and from there, I contacted the sales team.

Describe the project in detail.

Excellent WebWorld suggested hybrid app development. The app’s features include a list of best hotels and hostels which can be sorted as by the user’s budget. The app also provides transit information, including flights and local offerings, and recommends destinations. Users can rent a car or bike or book a cab.

What was the team composition?

I worked with a project manager, two hybrid app developers, a designer, and a QA resource.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I’m earning a good return on my investment, and I’ve noticed user growth from tourists and locals.

How effective was the workflow between your team and theirs?

Their project manager handled the entire project smoothly. I didn’t have to explain anything more than once. The team understood my concept and concerns deeply and developed a strategy based on that.

What did you find most impressive about this company?

Their quality of service and their skills stand out. The team assigned roles based on skills as they built my app. They also understood my budgetary concerns, so they built a hybrid app to run on all platforms. They helped me make decisions at each phase. Their research into the travel industry helped them suggest the best features and functions for my app.

Are there any areas for improvement?

No, I’m completely satisfied.