Excellent WebWorld

BACKGROUND

Please describe your company and your position there.

I am the founder of VBop Media. We are designing and building information management technologies for individuals, families, and communities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld, and what were your goals?

We hired Excellent WebWorld to take the design of our first app and turn it into reality. We worked with them closely during the development and testing of our product, MyLineup Hub. They built the backend system, the Android app, and the iOS app.

SOLUTION

How did you select Excellent WebWorld and what were the deciding factors?

They came highly recommended by a person that I trust. He spoke the world of them as he has worked with them for years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started by discussing the product and walking through the screens that our design team had worked up. From there, we walked through how we wanted it to work. During this phase, both sides noticed little hiccups that we could get out in front of. We went into the build with regular meetings to update everyone on the progress and any questions that were coming up.

As the build progressed, we received basic beta versions to begin testing and revising the app to make it easier to navigate. Both their team's feedback and our beta tester's feedback was valuable to complete the project.

How many people from the Excellent Webworld team worked with you, and what were their positions?

Mayur was my key contact, and he deligated to his team. His team would give feedback, and Mayur would filter it to us. A single contact made it easier than having their whole team coming to us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a fully functioning app and we were so delighted by their work that we hired them immediately to build a fully functional website to go with the mobile app.

Describe their project management style, including communication tools and timeliness.

We had preset meetings that were rarely missed (mainly missed by us on our end). We had shared documents to write out bugs to address in our calls that also provided the status of bug fixes and any notes or comments needed. Everything was always addressed promptly.

What did you find most impressive or unique about this company?

I'd never experienced working with a company overseas and was absolutely delighted by how easy they made it to work with them. Communication was clearly addressed upfront, and we were all at ease throughout the entire process.

Are there any areas for improvement or something they could have done differently?

Nothing really comes to mind at this time.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a telehealth company headquartered in the US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld, and what were your goals?

We hired EWW after evaluating a number of other development companies because of their assistance during the scoping and designing phase, straightforward pricing and dedication to delivering a quality product. Web developers can vary widely in quality of work and price range, and we found the perfect partner in EWW.

SOLUTION

How did you select Excellent WebWorld and what were the deciding factors?

We heard about EWW through an online ad, and was connected to a local sales rep who helped us work through the scoping process. Having a dedicated rep to assist as we scoped and designed the project was a key factor in our decision to work with EWW. Their pricing is fair and transparent and we feel the work is very high quality. We constantly get feedback about how great our app looks and functions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Project design and scope included creation of wireframes and screen by screen mockups before committing to the project cost. The project consisted of developing two mobile apps for both iOS and Android, web console, and administrative backend management console and reporting capabilities.

How many people from the vendor's team worked with you, and what were their positions?

Vendor's team consists of one project lead, and a team of 5-7 developers working on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been able to launch our business and product within the scheduled timeframe and scope of the project. The EWW team has helped fix minor issues and assist as needed post-launch.

Describe their project management style, including communication tools and timelines.

We communicate with the EWW team via Skype. It has been incredibly easy and efficient communicating with the team throughout the project.

What did you find most impressive or unique about this company?

EWW is very focused on customer service to the clients they are developing for, and incredibly focused on delivering a quality product. If anything needed changes or updates, they are quick and accommodating to our team no matter the hour of the day, or day of the week. Our project was scheduled to complete right around the time when the global pandemic caused businesses to shut down, which threatened to delay our project and launch. Mayur and the EWW team implemented remote working capabilities incredibly quickly and did not miss a step when it came to the project completion. Again, their dedication has been impressive throughout the process.

Are there any areas for improvement or something they could have done differently?

I think they do fantastic work and we received a quality product. We plan to continue to use their services and skills as we grow and expand our business.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Scrawled Media Pvt. Ltd located at Ahmedabad, Gujarat.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

Our company's mobile application and web applications are developed and managed by Excellent Webworld for last two years. We do not have any in-house engineers or designers, so we needed a strong IT team to handle our project.

What were your goals for this project?

We wanted to create a flawless and glitch-free app yet userfriendly and elegant UI/UX. We also required a mighty team to run and maintain our backend system.

SOLUTION

How did you select Excellent WebWorld?

One of my friends recommended me a list of IT companies in Ahmedabad, I met all of them subjectively and curated the best company which was perfect for my requirements where quality and competitive price point concerned.

Describe the project in detail.

Once we finalized the company, we had a series of striking meetings to discuss our goal and objectives. They immediately started working on our project and shared designs, mockups and scope for iOS and Android apps within 3 days.

What was the team composition?

We were appointed a project manager to guide. However, the company's CTO kept his eyes on the project through the development phase, every two weeks I used to get a call for feedback. There were 2 designers, 3 frontend and 2 backend developers, as well as the QA team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Once the App is launched, we gained 20,000+ downloads in the first month, with over 4-star ratings in both app stores.

How effective was the workflow between your team and theirs?

The project manager that we were assigned was easy to interact with and gave us daily updates. We connected over skype messaging where the whole team was actively working and updating daily.

What did you find most impressive about this company?

I am overwhelmed by the knowledge that this huckster has about mobile app development and optimization. We learned so much from this company. We had worked with other companies as well, but this was a completely diverse and positive experience.

Are there any areas for improvement?

We live in the 21st century, and all of us expect things to be done faster, but we were quite contented with their work ethics and quality of the work. However, there's always room for improvement.

BACKGROUND

Please describe your company and your position there.

I’m the Chief Operating Officer of an eCommerce Tech Company out of Singapore.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld, and what were your goals?

Excellent Webworld has provided us with various eCommerce Platforms and has worked with our tech team from the development of the architecture all the way to the User Experience.

Our main goal was very simple, create eCommerce Platforms that are easy to use for the Vendors that upload their products, have the capacity to scale to thousands of Vendors, and most importantly has an amazing user experience that consumers will buy with ease. 

Excellent Webworld did a great job from beginning to end. 

SOLUTION

How did you select Excellent WebWorld and what were the deciding factors?

We went through an analysis of 10 Tech Development firms from various countries and after various interviews, web meetings, and due diligence of each company, we decided with Excellent Webworld.

Aside from their domain expertise in technology, what made us choose Excellent Webworld is their customer service. They don't treat you like one of their many customers but as if you're their most important customer. 

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a few projects working with Excellent Webworld, the lastest one we did was a eCommerce Platform for customers to buy from trusted suppliers. Within 60 days, Excellent Webworld was able to launch the 1st version of the platform.

Excellent Webworld is very knowledgeable on the technology stack we use and provides various options for us to decide together with their developers which one is the best for us.  

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the CTO of the company as well as our Project Manager. And behind the scenes, there were a few developers and designers that executed the roadmap we put in place.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was completed on time and turned out better than what we had initially planned. We've received great feedback from our customers. Not just how easy it is to use but the user engagement is amazing.

Describe their project management style, including communication tools and timelines.

We are very pleased with their team’s pace of work, problem-solving ability, and ongoing improvements to our ideas. They have met all required deadlines, and they are transparent regarding their progress. From the leaders of the company to the designers, do an amazing job. We are very pleased with how things are going from a project management perspective.

What did you find most impressive or unique about this company?

Their attention to detail since day one has been remarkable. Their communication skills surpass every other vendor that we have worked with. They always beat our expectations, which doesn't happen often.

Are there any areas for improvement?

No, I cannot think of any way that Excellent WebWorld has underachieved. We are very happy with their work, they do consistently a great job and we plan to work with Excellent WebWorld for many years.

BACKGROUND

Introduce your business and what you do there.

I am the IT manager for a logistics company. We’re developing an application for our shippers to be able to book trucks and for our carriers to go online and get these jobs. It is similar to Uber and other applications but for trucking.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Excellent WebWorld?

We were looking for someone who already had expertise in working with applications related to transport or heavily relying on Google Maps.

SOLUTION

What was the scope of their involvement?

The entire application development was done by Excellent WebWorld and it was done from scratch. They did everything from A to Z. They worked on the design, wireframes, and development for Android and iOS. They even created our database. We only gave them the business processes, the flow, and told them how we wanted it.

What is the team composition?

I have been in touch with three people there, who are the heads. I know that they put 6-8 resources on the project. Currently, we are on a long-term contract with them for offshore staffing, and we have three people working for us on our project.

How did you come to work with Excellent WebWorld?

Initially, we had been negotiating with another company in India but the negotiations were not going that well and decided we needed to look for someone else who had done transport applications before. We found a few on the internet, and Excellent WebWorld was one of the companies that came up in our search. One of the reasons we selected them was because they had worked on transportation applications previously, so it was a good place to start for us. They understood what we wanted pretty fast and would be able to build the app faster than someone else who had never worked on this type of application before.

How much have you invested in them?

We have spent over $100,000 with them.

What is the status of this engagement?

We started working with them in August 2019. We have a lot of things in the application and it is an ongoing process. The majority of the work is finished but we are enhancing the application.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There isn’t anything in particular but technically they were able to achieve what we have asked for from the business side. They’re knowledgeable too, and that was one of the most important things because we wanted someone who was experienced in these types of apps. They knew the field and understood what we wanted pretty easily. We haven’t published it yet because we are waiting for some legal licenses from the transport authority.

How did Excellent WebWorld perform from a project management standpoint?

I would say there was a bit of mismanagement from both parties, to be honest. In terms of timelines, I would say that is one area that we can improve with them. We mostly used Slack to communicate with them.

What did you find most impressive about them?

Our reason for selecting them was their expertise in our field. They are strong in that area and have developed several transport applications that we saw before signing up with them. This is the only project we have done, and we haven’t really dealt with anyone else to compare.

Are there any areas they could improve?

We were delayed in some milestones, partially from both sides. One thing I can say they could improve on is the timelines. We felt the project could have moved a bit faster.

Do you have any advice for potential customers?

I have recommended them already to another client, as well as a friend of mine who is working on a taxi project. It looks like he is likely to go with them.

A mistake from our side was that our scope was not well defined. I would say that before starting a project with them it is better to have a proper scope in place that is precise so that you get exact timelines and deliverables. If the scope keeps changing, your project might stretch.

BACKGROUND

Please describe your company and your position there.

I am the Director of a reputed Taxi company in Auckland, Newzealand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

My business was a little bit on a downside for sometimes so I was in a search for a better solution to that. Looking at the passenger's inclination towards on-demand taxi bookings apps, I decided to transform my business through digitization and develop a ride-sharing mobile application.

What were your goals for this project?

Well, my goal was to build a ridesharing platform for my company. My idea was to build an app from that passengers could book their ride on the go. I wanted to create a platform for drivers so that they don't have to search for the riders.

SOLUTION

How did you select this vendor?

I was hunting for the experienced mobile app development company for my on-demand taxi app idea. So enquired about many companies from different countries. Initially couldn't find the ideal development company which fits my requirements. Some were out of my budget while some had not that much experience in developing apps at the scale I wanted to.

Fortunately, my friend had known this platform called clutch and he told me about it. He told me how this platform has a top-listed app and software development companies listed according to expertise and portfolios. That is how I came across an Excellent webworld.

Describe the project in detail.

Excellentwebworld stood out to me with its impressive portfolio, especially in taxi app development. I talked to their sales manager and I was convinced with the way they guide me through the whole process and what I would get. I visited the company physically at their India headquarter and I loved their infrastructure and resources they had.

Even during the whole project, I experienced a swift interaction with their development team. The milestones were clearly defined. They also did user research by conducting some user interviews which really impressed me. Then, they provided me initial wireframes and mockups of the user flow. Once I finalized the design, they initiated the development part.

What was the team composition?

I wanted an app for iOS and Android. There was also an admin panel so that I could monitor the activity of the business. So according to requirements, Excellent Webworld tasked their iOS and Android team to start working on the agreed features. For the backend, they hired PHP development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is just released, so I can not talk about it very much. But the way the end product is turned out, I am 100% sure that the app is going to be a huge ride-sharing platform.

How effective was the workflow between your team and theirs?

As I said earlier, I don't have any regret hiring Excellent Webworld for my taxi app development. The coordination with the team was perfect.

What did you find most impressive about this company?

Their expertise, dedication, skill, coordination, and timely delivery of the project.

Are there any areas for improvement?

Honestly, not a single.

BACKGROUND

Please describe your company and your position there.

I am Abdulaziz CEO and founder of MoveCoins app.the app is coming with new ideas in Saudi market of apps. Care of health and economic of people who use the app in the same time.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We have been chosen this company to build up our app from A to Z. Cos we search about it and see how is their work is perfect with high quality.

What were your goals for this project?

We want our app hit the peak of market by encouraging people to use it and enjoy.

SOLUTION

How did you select this vendor?

After two months of searching finally got this company. It’s took my attentions by their work and app that they have done.

Describe the project in detail.

Our app it focusing on health and shopping. Health by counting steps of user and transfer steps to coins which allows him to use it for discount on shop store.

What was the team composition?

The team included three people. Project manager and CTO and coding person.all of the have a higher qualification of knowledge. They makes things easier of us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We still waiting to launch our app

How effective was the workflow between your team and theirs?

Great and good communication and helpful people making all issues that we have faced are easy and they find solutions so quickly

What did you find most impressive about this company?

Cooperation and team soul. Helpful, bring new ideas.

Are there any areas for improvement?

Work sometimes get late cos thing out of our hand such as corona virus that efforts every thing around the world, but we passed easily with amazing people.

BACKGROUND

Please describe your company and your position there.

We provide website design, development, and management services specifically for Wordpress.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We were in search of a company where we can hire dedicated developers to fix bugs and troubleshoot more advanced problems or features required by the websites that we build or manage.

What were your goals for this project?

There were some bugs in an existing website that we boarded. Due to time constraints at the time application decided to hire a dedicated developer to resolve the issues. The developer we hired from Excellent WebWorld worked very well for our requirements.

SOLUTION

How did you select this vendor?

I came across Excellent WebWorld via Linkedin. I emailed them and was shortly connected via Whatsapp. My point of contact was very accommodating and quick to respond.

Describe the project and the services they provided in detail.

The project was an existing WooCommerce website that had developed a number of bugs due to non management of the website. Excellent WebWorld assisted with how some products displayed the video preview as well as how the dashboard was displaying order information.

What was the team composition?

The project consisted of three people including myself. I had my point of contact at Excellent WebWorld and there would have been one Back-end developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to make up the time that we lost trying to resolve the issue. In addition, we have also tapped into a reliable future contact which will make us more agile as a service provider.

How was project management arranged and how effective was it?

The project was managed by sharing requirements using Google Drive. Whatsapp played a bit part in keeping immediate contact. For the size of the project, these tools were sufficient.

What did you find most impressive about this company?

My point of contact was great. The communication was always ahead of time and any issues got resolved fast.

Are there any areas for improvement?

No. I had a very good experience with Excellent WebWorld.

BACKGROUND

Please describe your company and your position there.

I am the Director of IT Operations at the Church of God.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

We had used a developer from Upwork.com to develop Android and iOS versions of a music app that would stream sermons and singing from our Church. The developer we had hired did a poor job and only the minimum needed to get paid. As a result, the app had 2 major bugs, 1. The audio quality was poor 2. The audio would pause after only 5 minutes of playback when using Cellular Data. There were also many more minor bugs in the functionality of the app.

What were your goals for this project?

We needed to get the 2 major bugs fixed so that the app could be usable by our church members. And we needed it done quick.

SOLUTION

How did you select this vendor?

I found them online and, after reading their reviews and seeing their portfolio of apps I decided to contact them and see if they could help us.

Describe the project in detail.

After the initial email I was contacted by their salesman who was very knowledgeable and seemed to truly want to help. We had a conference call with their development head and decided to send them our Android source code to see if they could fix it. After a couple more conversations to discuss the flow of the app and our main concerns they went to work, going thru the app in detail and finding about 10 minor bugs we never even knew were there. Within 2 weeks they had fixed both major bugs and most of the minor ones.

What was the team composition?

We were assigned a Senior developer, QA, backend developer, Android developer, and iOS developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within 2 weeks of starting on the app they had fixed our 2 biggest concerns and many other bugs as well. They even pushed the updated code to our Github repository and we were able to build the .apk and submit it to Play Store. Our users were as excited about the update as we were and the results have been excellent.

How effective was the workflow between your team and theirs?

Very effective. We received daily updates via Skype, several test apps to try, and within 2 weeks a release.

What did you find most impressive about this company?

The caring attitude. I was impressed at how they quality tested every test app they sent us and were quick to address any concerns we had.

Are there any areas for improvement?

I would say they only improvement would be a little more input on my end as to which bugs to fix first. But, that is hardly worth mentioning. They were very proactive in fixing bugs as they found them, but I would prefer a little more input from my end so I could better direct my resources to fix the problems that are more affecting user experience.

BACKGROUND

Please describe your company and your position there.

I’m the CEO at Maridady Motors & Peppea headquartered in Nairobi, Kenya. We import cars from all over the world and sale them here. And the Peppea is our new startup based on taxi booking and car rental business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Excellent WebWorld?

I was looking for someone who can develop a mobile application for Taxi Booking & Car Rental. My main concern was to hire a company who can fulfil my expectations. And that’s the reason why I hired Excellent Webworld.

What were your goals for this project?

My main aim was to give users a relaxation whenever they need to travel. I aim to digitize the whole taxi booking and car rental system and come up with some uncommon features to the users. The best thing here was I even got a few suggestions from Excellent Webworld and that was impressive.

SOLUTION

How did you select this vendor?

Once I got clear with what is required for my project, I went through a few top listed IT companies on the Clutch and shortlisted approximately 10-20 companies. Further, I visited these companies and that’s where I found Excellent Webworld to be the best.

I really liked the way the welcomed me and presented the whole project to me. They have good resources available at their office. Just as the way I was clear about my project goal, similarly they got my requirements and this is where I made my mind to work with Excellent Webworld.

Describe the project in detail.

“Peppea” was all about building a taxi booking & car rental application with uncommon features. The complete flow of the app was like a user can request for the ride and the nearby driver will be assigned to the user. With that, even the driver has a right to accept or reject the ride as per his/her convenience.

Every single thing that required by users and drivers was provided in my project. The whole application was developed from scratch by Excellent Webworld.

What was the team composition?

So, the team composition for my project was like 3 Android as well as iOS developers, 2 backend developers, 2 frontend developers and 1 QA tester. With all these, I was in direct communication with the CTO of the company. He frequently used to take my feedback about the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yeah, the project is completed and running successfully. I am getting a good user engagement with the application and might be soon come up with a new version.

How effective was the workflow between your team and theirs?

The workflow between mine and their team was just commendable. The team at Excellent Webworld is very flexible in their working hours. With the completion of every phase, we were getting updates from them on a regular basis. The CTO of Excellent Webworld was involved in my project and we regularly had conversations about the project.

What did you find most impressive about this company?

As I said above, they were so determined about my project. And another thing that impressed me was the transparency they have maintained. They were clear about everything from the start to avoid any type of confusion. And they even came up with few ideas which I’ve never thought for my project.

All these things really made by project an appealing and user-centric. I even visited their office and it was a really good experience. One more thing I would like to add here is, as I was comfortable with Skype and Whatsapp for the communication, they specially shifted to these tools for me. That again impressed me a lot.

Are there any areas for improvement?

Well, I really don’t find any areas of improvement. Their work is just amazing and as per my expectations.