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CCI is a multi-dimensional consulting and research company offering innovative solutions in Market Research, HR Consulting, Mystery Shopping, Business Process Outsourcing (BPO) and IT Services. With over 15 years of industry experience, we empower businesses with data-driven insights, efficient workforce solutions, and superior customer experiences.
Our Market Research Division helps brands decode customer behavior, market dynamics, and retail performance through services such as Retail Audits, Consumer Surveys, U&A Studies, Brand Health Tracking, and Competitive Benchmarking. We deliver actionable insights to drive smarter business decisions.
Through Mystery Shopping, we evaluate on-ground and digital customer experiences across various industries including retail, banking, technology, fashion, and hospitality. Our programs are tailored to assess service quality, staff performance, compliance, and SOP adherence — supported by detailed dashboards, reports, and recordings.
In HR Consulting, CCI partners with businesses to improve human capital performance via Recruitment & Outsourcing, Organizational Development, Employee Surveys, Trainings, and Pre-hiring assessments through our in-house tool, HirePro.
Our BPO & Back Office Services offer scalable solutions for data entry, CRM management, customer support, lead generation, and operations processing. We help companies streamline non-core functions for increased efficiency offering 24/7 services on two timezones across the World.
CCI also delivers IT & Digital Services, including Web Development, Website Management, Web App Development, and Digital Marketing Solutions. From creating brand websites and product catalogs to running performance marketing campaigns, we support digital growth for startups and enterprises alike.
Whether you're a global corporation or a growing business, CCI is your trusted partner for insights, people, performance, and process excellence.
Market Research | Human Resource | BPO | IT Services
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Min project size
$1,000+
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Hourly rate
Undisclosed
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Employees
10 - 49
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Year founded
Founded 2009
Service Lines
- Executive Search
- 10%
- Market Research
- 10%
- Recruiting
- 10%
Select Focus Area
- Back Office Outsourcing
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- Executive Search Focus
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- Senior Level Talent Acquisition
- 45%
- C-Suite Talent Acquisition
- 30%
- Retained Executive Search
- 25%
- Market Research Focus
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- Market Research Surveys
- 20%
- Market Research Data Analysis
- 15%
- Market Research Data Reporting
- 15%
- Observational Research
- 15%
- Market Research Interviews
- 10%
- Market Analysis
- 5%
Industries
- Business services
- 30%
- Consumer products & services
- 30%
- Medical
- 10%
- Retail
- 10%
- Financial services
- 5%
- Automotive
- 3%
- Hospitality & leisure
- 3%
- Manufacturing
- 3%
- Other industries
- 3%
- Advertising & marketing
- 2%
- Non-profit
- 1%
Clients
- Enterprise (>$1B)
- 50%
- Midmarket ($10M - $1B)
- 30%
- Small Business (<$10M)
- 20%
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